1428 comments found.
Good day! A pre-sale question. The theme have visual composer ? I’m afraid the costumer might want to change layout often after some time.
Best regards.
Hi totalmetrica,
This theme does not come with Visual Composer, but you do not need it in order to customize the theme. It comes with its own Theme Options panel and it uses widgets to set up and arrange the body of the homepage.
So what happens if I try to import demo content and it says Error: Bad Request (400)
Hi photopreneurmag,
Unfortunately, your support has expired. If you would like to continue to receive support, you will need to renew your support for this theme via the Downloads section of your Themeforest profile page.
Hey brother! Congrats. You´re awesome. I´ve submitted a ticket yesterday…. I need to change right widget from the homepage featured 1 (where it´s says RECENT, VIDEOS, GALLERY). I need to change to whateaver category i want.
Can you help me?
Hi asponton7,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
thanks bro. Keep up with the nice work.
You’re very welcome, and thanks!
I can’t activate my License. All the data entered according to the instructions, but when activating the theme gives an error. Please, help me. The purchase code related to the envato username is not valid.
Hi astartavallu,
The theme itself doesn’t have an activation, so if you are referring to the Reviewer Plugin activation, please refer to this FAQ article: https://mvpthemes.zendesk.com/hc/en-us/articles/115004710894
If you have any other questions/issues, please submit a ticket at the Support Center and I’ll be happy to help.
I tried to hide dates on all posts with the following code, but it still shows everywhere.
.mvp-cd-date { display: none; }
What am I missing?
Hi absimp,
Unfortunately, your support has expired. If you would like to continue to receive support, you will need to renew your support for this theme via the Downloads section of your Themeforest profile page.
It only just expired. I bought two themes from you already! Can you not just help out?
Hi absimp,
Unfortunately, I am not able to provide the same leeway for all of my customers. If I provide the support for you, then everyone will start to demand the same service, even if their support has expired. I would suggest submitting any support requests to the Support Center in the future.
I bought the zox news theme a while ago. but i have a licence problem. theia slider and reviewer do not accept my licence code. please hepl me
Hi berktayyardim,
Please refer to this FAQ article: https://mvpthemes.zendesk.com/hc/en-us/articles/115004710894
If you have any other questions, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
hello how we can make translate to turkish and swedish i want to know before i buy
Hi luleaweb,
Yes, the theme comes with translation files that allow you to translate the theme into any language.
How many days left in your next theme release?
Hi themeroute,
While I don’t have an exact date yet, I am looking to release it by the end of next month.
Can the language of the tabs be changed, such as ‘YOU MAY LIKE’, ‘DON’T MISS’ oR ‘LATEST’?
How can I do it?!
Thanks!
Hi oriolserra23,
Yes, the theme comes with translation files that allow you to translate the theme into any language.
I bought the theme a week ago, and I have some problems configuring it. Three days ago I opened a ticket in the support but I have not had an answer. Therefore, I write my problem here:
How I can change the options of the home? I don´t know how I can change this options. Can you help me? Moreover I don´t know how work the first left column, where takes the datas?
I’m waiting for an answer Thanks
Hi ApmSoluciones,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays (and yesterday was a holiday, after a weekend). I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
I just purchased this theme. When i go to reviewer plugin, it says that i must enter the license code. So i enter the code from envato, but it’s not correct license code. i think you said that the plugin reviewer is free. But the fact, i cant use it since the license code is for ZOOX theme, not the reviewer plugin.
please solved this or i wanna my money back
Hi ekomaruli,
Please refer to this FAQ article: https://mvpthemes.zendesk.com/hc/en-us/articles/115004710894
If you have any other questions, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I have a pre-sale question. A YouTube video embebed on video post style, is shown on rss feed? (It is necessary, for example, to integrate with Facebook Instant Articles)
Hi lzgz99,
Embedded YouTube videos set as the Featured Video on posts will not be displayed on feeds. They will be if you include the embed within the post, though.
Do you plan to add it? It’s necessary to comply with Instant Articles and Google Kiosk requirements.
Hi lzgz99,
If you want to comply, you can simply hide the Featured Image in that post and then insert the video embed at the top of the body of your post.
So you are not planning to do the videos at featured image compatible with Facebook Instant Articles? (you would only have to embed the video in the RSS to make it compatible)
Hi lzgz99,
I am not sure what you are asking, but are you able to do what you are asking with the default WordPress theme?
I’ve not tested with the default theme, but I tried to activate Instant Articles on Facebook page, and they rejected me because I had a video in an article set as featured video. As the featured videos don’t appear in RSS feed, the video doesn’t appear in Facebook Instant Articles, so they rejected my application (they require to show the same content on website and on Instant Articles). I don’t know if you can do that, anyway, thank you for your support.
Hi lzgz99,
That doesn’t sound like something that themes would be able to do unless you insert the video directly into the body of the post.
Where do I get support? I need to change the “trending” post on the home page?
Hi Dillonbca,
You can submit a ticket at the Support Center and I’ll look into this for you. Thanks!
Dear MVPThemes! I have added the Google Plus URL and the icon is not showing on the frontpage. Please check here: https://bit.ly/2IG7BDb Can you please fix this issue?
Hi mester93,
As is shown on the demo, only the 4 most prominent social sites will be displayed in the header since there isn’t enough room to display them all. But all of them will be displayed in the flyout menu and well as the footer.
Also, your support has expired. If you would like to continue to receive support, you will need to renew your support for this theme via the Downloads section of your Themeforest profile page.
reviewer plug-in does not work
Hi webduzzimedya,
If you are referring to the activation, please refer to the Reviewer section of the documentation.
Hi,
I was looking at your theme demo and was wondering if there are any js/css conflicts? As I have had this issue with other themes like this. If so, would there be anyway to resolve it?
Love this theme though.
Hi zubiee,
There certainly aren’t any JS/CSS conflicts within the theme right now if that is what you are asking.
PRESALES QUESTION: I want to be able to embed videos (Youtube or FB) on the featured image showing on the HOME and CATEGORIES pages like the first post of this: https://bit.ly/2KMrWTS
I see the videos can play on the featured image but inside the post, I want to know if it is possible to do it on the pages, thanks!
Also I´ve used for years your templates! hottopix and next top news, I think it´s time for a new template!
Hi ragcia,
Unfortunately, videos can only be played within the post.
hi, Does polls and users support plugins for adding content?
Hi skynetcihan,
I have not tested any polls or user submission plugins with the theme, so I can’t recommend any or guarantee that they will be 100% compatible. Though, I am not aware of any such conflicts at the moment.
Hi,
I am using Ads Pro to provide advertising on my website, but I am having trouble adding an advertisement to the homepage top leader board. The script is in a shortcode format or an iframe code, but neither seems to work. There are only two formats provided from my Ads Pro program ( sorry a third is a php shortcode ).
These codes work in other areas of the template, but not in the spaces provided by the template for advertising….
What can I do to get one of these formats to work ?
Thanks
Hi msoccer,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
Hi there, bought your ;lovely theme but after installing the reviewer plugin it sais:
Thank you for purchasing the Reviewer Plugin. It is necessary to register your license for using the plugin. Register now
When i try to do that, using your purchase code, it says the username of envato is not correct. But it is.
please help me out
Hi foxalert,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
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