13532 comments found.
Dear Ken
After the updates, the only course we have with content on our site: “School of Enigmas Online” can be seen by all people, even those who do not have an account on the site, without paying for it.
Hi zgiacaman,
Sorry but I have checked your courses page and it still working fine http://prntscr.com/jmaoqu
Please check again and let me know.
Thanks Ken!
It was a problem of learnpress options that we had not unchecked.
How can i hide the area “BECOME AN INSTRUCTOR? Join thousand of instructors and earn money hassle free!
GET STARTED NOW”
In footer? https://cursos.greendomus.com.br
Hi guicepeda,
Of course. Just go to menu Appearance / Widgets then find the Footer Bottom area and remove the widget inside. Try and let me know 
Please check my email. it is delayed for many days. if you can’t fix it plesae tell me directory and file name of php. I will try to
Hi najun,
I’m gonna check your case shortly.
estamos intentando instalar la actualizacion 3.4.2 pero sale una frase que dice: ” paquete de actualizacion no disponible, que remos saber que puede estar pasando, gracias, la pagian es cfecursos.com.ar
Hola horacioaryan1972,
Inténtalo de nuevo
Today I was installing eduma theme on my website, but despite trying multiple times, it is showing error, when I click on “Login with Envato” under Theme Updates it takes me to “https://updates.thimpress.com/thim-envato-market/register” where it shows “Error establishing a database connection”.
I thought ok, it might be a temporary glitch and skipped the step and moved to next step wherein I need to install plugins. Out of the listed plugins, the below-mentioned plugins didn’t install: 1. Eduma Demo Data 2. Thim Our Team 3. Thim Testimonials 4. Revolution Slider 5. Visual Composer Recommend 6. Thim Portfolio
What is the reason for it? Please guide me at the earliest. As I have to deliver this project to a client (at least show him his desired home screen)
Hi MindsMapped001,
So sorry for the inconvenience. The server was down. Please send me a request to candy@thimpress.com with subject “MindsMapped001 – Eduma Support”, I will help you solve it quick.
Hi MindsMapped001,
The server is up so you can try again. Let me know
Can you reply
on my email
Hi MindsMapped001,
I have replied. So sorry for the delay. We’re experiencing larger than normal inquiries this past week and we’re working hard to clear the backlog.
Dear Ken
We carry out the updates but the profile picture of the users is still blurred and it does not change when uploading one.
There are elements that we can not translate into Spanish with Loco translate in the user profile.
How can we send a message to the students, an email or a notification?
How can we include the instagram logo in “our team” description?
What tool do you recommend to make live transmissions, live webinar style classes compatible with learnpress?
Thanks
Hi zgiacaman,
I’m checking those issues.
You can config those email content for students. Please go to menu LearnPress / Settings / Emails.
Sorry but right now we don’t have this option. I’m discussing with the team to find a solution.
About webinar, please try this one https://wordpress.org/plugins/wp-webinarsystem/
Thanks Ken!
How do I print a report with the list of students who have completed a course?
Hi felipetto,
You can use Gradebook addon
Please go to menu Eduma / Plugins then search for that one.
In the courses list, you can view all those gradebook info for each course
Try and let me know.
Hi, I have a problem, I can´t update the Eduma theme for version 3.4.2, I have the version 3.3.7, and I have a REGULAR LICENSE. the error say Update package not available. Help me.
Hi iterando,
Can you try 1 more time? If you still get the issue, I will need to check your site more carefully. Just email me to candy@thimpress.com with subject “iterando – Eduma Support”.
thanks, I try it
Hi iterando,
Let me know if you need any further assistance
I bought the theme today,. I can not login to envato from my theme. Moreover, the plugins dont install properly. Any idea?
my site is educateachange.com
Hi flexhazel,
It might due to the Envato Server. Can you try again and let me know?
Hi, downloads.thimpress.com is down – cant install theme addons/plugins ..
Hi Michael118,
The server was down. It’s okay now. Please check again.
So sorry for the inconvenience.
Hello! I bought the theme but after the updates i did now i can not even on menu put something new either on google seo pack to keep me the keywords that I put. I do not know now if i can make any new changes, e.g. to introduce new seminars Why are you doing this? Thanks!!!
Hi mpampisfragos,
I will need to check your site more carefully. Can you give me your WP admin access? And share some screenshot about the issue. Just email me to candy@thimpress.com with subject “mpampisfragos – Eduma Support”
Hi gavien72,
Thanks for your report. Our team is checking again.
Do you have any result? I asked 13 days ago.
Is it possible to make a two main pages, for new user and for logged in? Maybe you can recomend some plugin?
Hi yura_fresh,
Please open the LearnPress translation, Sync it first, then search for those words
About the login, it’s actually 2 different pages.
Login: https://educationwp.thimpress.com/account/
Register: https://educationwp.thimpress.com/account/?action=register
You don’t want it?
No, I talk about Home page. I would like to make two home pages for logged in users and for new customers.
Hi yura_fresh,
Sorry but right now we don’t have options for this 
Hello Team, We bought the eduma theme and tried to install the theme . after installing the theme we are getting 500 error. is it not compatible with wordpress. I had a conversation with the server team but they are sating the theme is the reason i am not able to access my wordpress backend
Hello Team, Can you please provide a free access to the theme
Hi sunnypase,
Please give me your WP admin info and the FTP access to candy@thimpress.com with subject “sunnypase – Eduma Support”.
I will try to find out the reason why and fix it.
Hello Team, How and where do i assign a lesson to a course in backend?
Hello Team, I want to change the logo . where do i change it?
Hi sunnypase,
Please go to menu Customize / General / Site Info
Hello Team, The layout od my page is disturbed . can you help me it. the section of online popular courses is shrinked. please check the link www.anuvaa.in/sunrise
Hi sunnypase,
Just send me a request to edusupport@thimpress.com with subject “sunnypase – Eduma Support”, I will try the best to help you out
Hello Team, I wanted to know if i can assign a user a particular program in the backend? If it is a free or paid course i want user to see it when i add that user to the particular course
Hi sunnypase,
You can go to menu LearnPress / Orders / Add New, then select the user, the course and set the status to completed.
Try and let me know
Hello Team, I want to remove the background overlay that is present in one of the demo od eduma theme. how do i remove it? it is taking the default color in all the internal pages. How do i reset it?
Hi sunnypase,
Please send us a request to edusupport@thimpress.com with subject “sunnypase – Eduma Support”
Hello team, I am not able to customize the website. it is showing error 500 whem i m trying to go into appearance-> customize Please check it
Hi sunnypase,
I will need to check your site more carefully. Please send me the site info to edusupport@thimpress.com with subject “sunnypase – Eduma Support”.
Will try the best to help you out
The columns in this theme are not correct. A 4 column layout drops the last column down below the others.
Hi krause54,
I didn’t get your point clearly. Can you share a screenshot?
Please make sure the theme and those plugins are up to date
its’ actually the thim icon boxes… they wont’ stack 4 across. visual composer allows it but no the thim styling.
Okay krause54,
I will need to take a look at your current system , you can email me to candy@thimpress.com with subject “krause54 – Eduma Support.
Your support time is expired too, please consider renewing support too.
yes. sent… thanks for checking.
I’m on it
Hi, were you able to see the issue?
Hi krause54,
Please give me some bit more time.
Hi, I want to create a website as copy of UDEMY, but can I create it with your theme? and if you have demo link like udemy, can you write?
Hi mehmetcanhoroz,
Yes
The theme supports you to create a LMS website – provides those online courses
The paid membership pro shortcodes are no longer working on my site – they just show the shortcode, not the content that should be displayed. Is there a fix for this?
Hi aaronnb,
You might use an old membership page before and it needs to be update.
Let me help you
Just send me a request to candy@thimpress.com with subject “aaronnb – Eduma Support”.
Your support time is expired and I recommend you renewing the support
Content Drip Update has come. i updated my addons. then i have tried course.
first lesson : i clicked complete! and second lesson opened but it says :
Sorry! You can not view this item right now. It will become available after you complete first lesson . Complete time: 2018-05-22 16:02:43
but i have ginished first ? and i can see the green sign that shows me i completed.
i refreshed page but it says the same. after 3 min (i think) second lesson appeared.
i finished second and clicked complete button. then third lesson page tells me : Sorry! You can not view this item right now. It will become available after you complete second lesson . :))
problem is not solved guys. and i am eager to use this plugin. but i cannot.
Hi sametbozkurt,
I’m checking again.
Hi! I cannot find at LocoTranslate where tabs “Curriculum”, “Overview”, “Instructor”, “Reviews” are. http://prntscr.com/jl1y8v Can you check Russian PO files? And I send you a letter about assignment add-on can you check? Thank you!
Hi creshka,
I didn’t get the email. Can you resend to candy@thimpress.com with subject “creshka – Eduma Support”.
About the translation, please edit LearnPress translation
Hi Ken, I think the bug issues on baristacourse.net have been resolved by updating thimpress and eduma theme. I was hoping you could recommence the assistance we had discussed prior the internal server error. Thanks for your help in advance. pete
Hi petergiannakis,
About the server issue, can you give me the site info again? I will need the cPanel info too. Just email me to candy@thimpress.com with subject “petergiannakis – Eduma Support”, I will make sure the site stable.
Hi Ken, did you receive my email? Were you able to arrange commencement of work?
Hi petergiannakis,
Sorry but I didn’t get that mail. Can you resend to candy@thimpress.com with subject “petergiannakis – Eduma Support”?
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