Hi thanks. can you please visit my site (https://www.bilihan247.com/home-v5/) why the payment icon at the lower right bottom appears very small?

Hello there,

Please add this custom CSS to Appearance > Customize > Additional CSS :

.footer-payment-logo .card-item>img { width: 100%; max-width: none; }

You can also add the code to your child theme’s style.css. Once you’ve added the style to your child theme please make sure you load it by enabling it in Electro > General > Load child theme’s style.css.

Hi

That was perfect. Thanks!

Hello there,

Thank you for your interest in our theme. Dropshipping plugins usually works independent of the theme. Yes, the theme is compatible with dropship plugin.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Here is the custom CSS for animation delay : https://gist.github.com/anastransvelo/590bd1b7bd94a17317627917e22d9e77

We’ve made 5s delay. You can change it to any seconds or milliseconds.

Please add this custom CSS to Appearance > Customize > Additional CSS.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

I fixed it. You are using the “Bootstrap Hover Dropdown” library. You can set the time before the menu opens. Can you add this option to your theme. Or, just set it to 200ms. It greatly improves the user experience, and prevents the dropdown menus from opening every time your mouse moves over them.

You have to edit your “electro_add_data_hover_attribute” function, and add the following line: $atts[‘data-hover-delay’] = ‘200’; after the following line: $atts[‘data-hover’] = ‘dropdown’;

This adds the “data-hover-delay” attribute to the HTML element, which is used by the “Bootstrap Hover Dropdown” library. Will be great if you can add this to your theme in next release.

Hello,

Thank you for interest in our theme Sure! Write to us via Support tab and we will setup admin demo for you.

Thanks, Michal.

thanks. How do I do that? any link?

You can email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support

i have deactivated the optimisation plugins, please check now

solved

Glad your issue is resolved. Let us know if you have any other questions.

Hello there,

Thank you for purchasing our theme and for reaching us. The 404 error comes up when your permalinks are wrong configured. Please navigate to Settings > Permalinks and make sure the settings are correct and click on “Save Changes” to regenerate the .htaccess file.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. Here is a tutorial on how to add custom elements for Visual Composer : https://webdesign.tutsplus.com/tutorials/how-to-extend-visual-composer-with-custom-elements--cms-27834

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. The categories is part of navigation in mobile layout. You can configure the categories from Appearance > Menus > Mobile Handheld Department. Ref : https://docs.madrasthemes.com/electro/topics/navigation/menus-locations/#mobile-handheld-department

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Don’t worry about it. Thanks.

Hello there,

Thank you for purchasing our theme and for reaching us. We include Slider Revolution and WPBPage Builder ( formerly Visual Composer ) as premium plugins along with the theme.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. Please make sure you’ve assigned a menu to Off-Canvas Menu in Appearance > Menus > Manage Location for the menu to work in mobile.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The resources you’ve posted are background images of slider used. Here is how you change your background image : https://drive.google.com/file/d/1qnRXgvLQokn95yZ0eZ4S66cYVMnYA7Oh/view?usp=sharing

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

HI Thanks for quick response.

How then can i access the update. There is no notification in my WP dashboard neither here on envato that there is update.

Please let me know.

Regards,

Mon

Hello Mon,

Thank you for reaching us. You need to have installed and configured Envato Market plugin to receive notification.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hi Ibrahim,

Thanks for the help. I get my theme updated now.

Hello there,

May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

Thanks, Ibrahim

Hello there,

I am not sure if I understand your question correctly. Can you please help me understand your question with a screenshot ? Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and we’ll setup a trial for you.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Yes, you can use it for any type of products including fruits and you can specify the weight in variations or in attributes.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for updating the theme and for reaching us. Can you please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support with your website details. I will take a look and get back to you.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Hello there,

Thank you for purchasing our theme and for reaching us. “Product with category image” you’ve added is from Visual Composer and is part of “Page Content”. The slider and the rest of the content is loaded from page options. You need to adjust the priorities of the blocks in options like explained here : https://docs.madrasthemes.com/electro/wp-content/uploads/sites/6/2018/04/home4-page-content.png

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for updating the theme and for reaching us. Can you please help me understand your issue with a screenshot ?

Thanks, Ibrahim

Sure no probs. I’ll email it through

Hello there,

Thank you for your interest in our theme. You can find the Electro HTML here : https://themeforest.net/item/electro-electronics-ecommerce-html-template/16070524 but it does not have all the home pages in Electro WordPress.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hi, I use product category for parent menu, but it doesn’t behave as your demo. It doesn’t link to the main category page (refer to screenshots below). Please advise.

Sorry that I forgot to mention in my comments previously. Parent menu clickable custom JS code is also added but still not work. Please refer to my website and screenshot below. Thank you.

Hello there,

Thank you for your clarification. I see you are using older version of the theme. Please update the theme to have clickable parent menu without any additional code.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim