13531 comments found.
Hello ken
I need your help. How to add pages when we have thousands of courses, currently i see only one page full of courses. How to add thousands of pages and their respective page numbers with link on the home page. you can check my email.
Hi goocha_charan,
I will check your case shortly.
Is it normal that it takes a very long time to hand over a course to Woocommerce Checkout? It takes me 6 seconds. i use woocommerce checkout for learnpress.
Hi rea1ity,
Your system might be too old. Let me check it and make sure everything okay 
Just send me a request to edusupport@thimpress.com with subject “rea1ity – Eduma Support”.
Your support time is expired. Please consider renewing support.
hi this a very good theme , but I can’t get the register page ,What I mean is that when I want to register a new student, it must be the supervisor who creates the account and then gives the name and password to the student I want to make a registration page for the students and they create the account I see a page to register but I do not have any format, just a few words come on that appear ( [event_auth_register] ), and also I can not put them in the top shape next to the login page
Hi abdallahGhita,
Registration is a default option in WordPress. Just go to menu Settings / General / Membership and allow Anyone Can Register.
Try and let me know.
Hello! 1) When i click Dashboard > Appearance > Customize appears a blankpage, is not possible make any changes . 2) How to tranlate the theme to portuguese brazilian tranlation?
I open a tiket for it in the support,
Hi tonyfontes,
The core WP might be outdated. Just continue the forum discussion, we will try the best to help you out 
I´m using the last version of wordpress , my server has 128M memory like your recomendations. Now only the frontend of the site is working . the panel of wordpress is open in a blank page. Nothing works. I open a tiket but no answer yet. Please helpme to run it ! Thanks!
Hi tonyfontes,
Our team is checking again.
Hello,
Can you take a Look please to the screen shot. Why it is Showing this Messages? https://i.imgur.com/pFxgA38.png
I dont know What you did in the Function, The site getting error. If you visit the course category page, you will see the error: https://ait.bestlaptopandnotebook.com/course-category/wordpress/
See the Screen shot please: https://i.imgur.com/BioEzo5.png
Hi sumonahmmed,
Did you install any new plugins? It may be the reason why.
Our team is checking.
No I did not do anything and don’;t install any new or unauthentic plugin recently. Please solve the issue.
Hi sumonahmmed,
We will need some bit more time.
Okay But please try to do it as soon as possible because My Site is Ready to upload in my main domain. And I will do it after fix the issues
Hi sumonahmmed,
We will try harder to solve the conflict today
Thanks I am waiting for your next message
Hi sumonahmmed,
It was a conflict with Yoast SEO plugin. I fixed it
Thank you So much for your best effort .
One more Thing, If I want to change the URL of the Terms of Service & Privacy Policy Page which is set as Hyperlink in the checkbox at register page, How and from Where I can change these URL?
Hi sumonahmmed,
Please try to edit the template file which located in /eduma-child/inc/widgets/login-form/base.php
Thank you So Much
One More thing, Though I have posted in your forum about this issue. When I am login in WP, In the dashboard, I found some messages. Can you take a Look please to the screen shot. Why it is Showing this Messages? https://i.imgur.com/pFxgA38.png
Hi sumonahmmed,
Just give us some bit more time with this.
Okay Please..
Are you Working in My Site? The is showing This Message Now “Fatal error: Class ‘Thim_Widget’ not found in /home/bestlap1/public_html/ait.bestlaptopandnotebook.com/wp-content/themes/eduma-child/functions.php on line 15”
Please take Necessary action as soon as possible.
Hello,
It is More than 36 Hours; there is no response from you. I am really worried and frustrated about my site and your Theme. I don’t what will happen after shift the demo site to my Main Domain and after active operation. Will I face the same problem every time?
Wish you will be agree that, it is really very painful when the Money site is Down for Bug/Error. On the other hand I am facing maximum time delay in your response/support. And for all reason I am very upset about my project.
Wish you will help me to make my site live and run it smoothly.
One More Thing, as I am getting delay in your support, please extend my support few more days. and After that Of Course I will renew my Support again.
Hi sumonahmmed,
Sorry for the late response. It was weekend. But we didn’t make any more changes on your site.
I have checked again and there is nothing wrong with it too. Please check again and let me know.
i have the error in the all quizzes: Start quiz failed!
Hi bruanto,
Sorry to hear that. Please make sure all those items (theme + plugins) are up to date.
If you still see the issue, I will need to check your site more carefully. In that case, please send me a request to edusupport@thimpress.com with subject “bruanto – Eduma Support”.
error: Start quiz failed! . its the same error that this but in my website, https://thimpress.com/forums/topic/start-quiz-failed-3/
Hi bruanto,
Just replied in the email. We will discuss more via the email and we will try the best to help you out.
How can I fix Hentry errors in webmaster tools? I have 600 errors. 
Hi fariba99,
Please send me a request to edusupport@thimpress.com with subject “fariba99 – Eduma Support”.
I will need you provide the theme purchase code too, so I can verify the support
Our team will check your site more carefully and make sure it’s okay.
Hi Ken pls check i sent u replay to our last support first website not working at all then i contact host provider then they fix it after that tried to login as instructor or student but not working too pls review my last replay and try to fix it ASAP
Hi mhhammam,
I don’t fully understand. The website not working at all? Can you tell me more about this?
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- Math Genius – Brain Development Program http://mathgenius.pk/
- Cannon Hill – Girls School: Offering a unique opportunity to study A-levels (in United Kingdom) http://cannonhillgls.org.uk/
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- Banded Kestrel Academy – Academy Of Science Engineering Aviation http://bkaseam.com/
- Ser de Luz – Tu major vida possible http://serdeluz.online/wordpress/
- IT Online Hub – Oracle Fusion Middleware Training (in India) http://itonlinehub.com/
- LerenLeren – Helping Children with Dyslexia (in Netherlands) https://www.lerenlerenonline.nl/
- University of Kufa – One of largest Iraqi universities (in Iraq) http://www.uokufa.edu.iq/
- SMSF Advisers – Learn how to master SMSFs – an introduction course (in Australia) https://www.smsf101.com.au/
- And more than 13,000 beautiful website of online schools and institutions…
hi again, with your last template update the course shopping cart doesn’t work, imposiible to buy a course it says the payment methods are not configured. Where do i have to configure Paypal payment method. Is there any tutorial to configure the theme? Lots of things to configure and no help. Thanks in advance
Hi tricotea,
Let me check your system more carefully and make sure everything works fine. Just send me a request to edusupport@thimpress.com with subject “tricotea – Eduma Support”.
Your support time is expired. Please consider renewing support too
How can i hide the “buy membership” button inside courses? https://cursos.greendomus.com.br/courses/programa-de-capacitacao-em-gestao-corporativa-de-carbono/
Hi guicepeda,
Just simply disable the LearnPress – Paid Memberships Pro addon. Please go to menu Plugins / Installed Plugins, find that one and deactivate.
Try and let me know
I’m having issue displaying the course archive. When I deactivate the theme and use twenty seventeen theme, it works fine, but with eduma active i keep getting errors. Help please.
Both wp config and php ini are set to max memory 256mb so the below errors that I’m getting don’t make sense.
Fatal error: Out of memory (allocated 111411200) (tried to allocate 1920 bytes) in /home1/w953h10y/public_html/wp-includes/Requests/IRI.php on line 738
Fatal error: Out of memory (allocated 111673344) (tried to allocate 7040 bytes) in /home1/w953h10y/public_html/wp-content/plugins/thim-core/inc/includes/kirki-v3/core/class-kirki-helper.php on line 278
Fatal error: Out of memory (allocated 111673344) (tried to allocate 101 bytes) in /home1/w953h10y/public_html/wp-content/plugins/wordpress-seo/inc/options/class-wpseo-option.php on line 648
Solved by updating php from 5.6 to 7.0.
Hi aaronnb,
Glad to hear that. There is another solution is increasing the PHP Memory Limit – this is a server PHP configuration.
PHP was already set to 256mb on server config, but continued to through those errors until I upgraded php to 7.
I see.
Hi Ken , Kindly need to solve TODAY at least this urgent issues “pending from 12 days” instructor Commission not exisit in instructor Dashboard pls fix when press on Place order it going to loop WE CAN’T CONTINUE
Hi mhhammam,
Our team is gonna check and solve it.
Hi mhhammam,
1. The instructor commission is only available in instructor profile (frontend). We will consider adding the info in backend too.
2. Your WooCommerce missing a setting for HTTPS connection and that’s why. I set it up and the checkout page is working fine now.
Hi Ken , pls note after last support I’m not able to login at all pls try to login as instructor or students pls review redirect links also i can’t understand your explanation for instructor commission can u send screen shoot for solution to see how instructor can know his commission your urgent support highly appreciated
Hi mhhammam,
Please wait.
did you solve the problems about Content Drip. Because it doesn’t work.
Hi sametbozkurt,
Please give us some bit more time.
Hi! I have updated the theme and the Learpress payment page has been deleted, coul you tell me which is the shortcode for the learpress cart?I cant find any information about it in the documentation. thanks in advance
Hi tricotea,
Let me check your system more carefully and make sure everything works fine. Just send me a request to edusupport@thimpress.com with subject “tricotea – Eduma Support”.
Your support time is expired. Please consider renewing support too
Hey! how to remove the be an instructor thing at the end of every page?
Hi flexhazel,
We can use a custom CSS for it. But first, can you show me a screenshot about the instructor section
Hey ken, The thing I am refering is in the basic child demo on the end of every page
Hi flexhazel,
Yes, I can help you with that. Just send me a request to edusupport@thimpress.com with subject “flexhazel – Eduma Support”.
Hi ken, Google fonts slow down my sites, I need to upload it to CDN or use other fonts. I’ve sent an email. Thanks
Hi Meda01,
I’m gonna check it shortly.
After updating theme with new version .I am not able to edit menu on that page 404 error is showing. Please help me out why so.
Hi gctejwani,
Your system might be too old and it’s not fully upgrade. Let me help you check the system first. Please send me the site info to edusupport@thimpress.com with subject “gctejwani – Eduma Support”
Your support is expired too. Please consider renewing the support.
I have mailed you. It seems one file customize.php is missing.
Hi gctejwani,
I’m working on it.
Any update,still same issue.
Hi gctejwani,
Please give us some bit more time.
Hi, Show a page with comments on the blog.
Hi webworkeuropa,
Sorry but I didn’t get your point yet. Can you clarify?
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