Hi,

You can import those properties as pending status. Or you can simply import them then set their status to “Pending Review” with a bulk action.

See this screencast for more help: http://jmp.sh/vWi508j

Regards

Hi,

I just checked it and it’s working. Can you please try again after refreshing the browser?

Thanks

YES ITS OK NOW

Good to know!

For any further assistance, you can reach our support staff through our support site. (Support related links are given below)

Thanks

Visit our Support Site | How to get “Item Purchase Code”

i found a way using a CSS but is auto generated for backoffice so i don’t know where I can put the code to fix the preview error:

.wp-core-ui .attachment-preview img {
    max-height: 100%;
    max-width: 100%;
}

This CSS not fix the wrong image used on thumbnail, because in every preview are used the full image (that weight too much for a thumbnails)

Hi!

If you look into the inspect element you see those thumbnails are using the right size of the image that’s 150px by 150px.

Check this related screenshot: http://jmp.sh/7ExveCO

For any further assistance, you can reach our technical support staff through our support site. (Support related links are given below)

Thanks

Visit our Support Site | How to get “Item Purchase Code”

Hi,

We have dedicated support staff to help you out with such queries. Kindly create a ticket on our support site and our support team will take care of you.

Support site can be found here: http://support.inspirythemes.com/

Thanks

Hi,

Only our technical support team can help you in this regard. Please create a ticket on our support http://support.inspirythemes.com/ site and they will help you with it.

Thanks

thanks but i cannot anymore, my support period is expired and this is a BUG you could fix

Hi,

Please share your site URL and I will try to help you here after having a look at your Google Maps issue.

Regards

I have replied your another comment with same issue here: https://themeforest.net/comments/19626984

Hi!

Thanks for your interest in Real Homes theme.

1) Yes, property submission is supported from front-end side.

2) Yes, you can set the payment method to pay for each property from theme settings.

3) Real Homes theme supports our own Inspiry Membership plugin for the membership packages. For more details you can see that plugin detail page.

4) Yes

5) Pay for certain featured properties can be set using the Inspiry Membership plugin. There is no option for the sticky posts unfortunately.

6) The Inspiry Membership plugin supports PayPal, Stripe and Wire Transfer payment gateways in Real Homes theme.

7) Yes, you can skip these two payment options easily.

8 ) That’s not an option.

9) No

10) Yes, we have dedicated support staff to help our users with their queries and issues.

11) We haven’t tested Divi Builder with this theme.

12) Please refer to the answer to the 3rd point.

13) Yes, we have our own customization services team that you may hire for any custom requirements in this theme.

14) Homepage sections reordering is only available in the Classic design variation yet. We have plans to add it in the Modern design also, but we can’t give you an ETA for it.

15) Yes, you can change the currency symbol and related settings from backend side.

Kind Regards

Thanks, fair enough.

Hi!

Thanks for your interest in Real Homes theme.

We don’t have any plan to add multi-selection for the search form dropdowns near in the future.

If that’s important to you and you want to have it on your site right away, then you may hire our customization services here: https://inspirythemes.com/theme-customization/

Kind Regards

Hi!

Thanks for buying Real Homes theme.

First of all, I want you to make sure you have downloaded the latest theme version 3.5.0 from your ThemeForest account under https://themeforest.net/downloads page to use on your site.

Then I will recommend you to read and follow this theme documentation to set it up here: https://realhomes.io/documentation/

You can set up the whole theme base on the given theme guide.

If you still face any issue then yes you have to reach our technical support to gain help, unfortunately.

This theme comes with 6 months free support and has to renew after that if you still require support assistance according to the Envato support policy. However, you still get the theme updates to ensure the theme works as described and is protected against major security concerns.

For more details about support policy please consult: https://themeforest.net/page/item_support_policy

I hope you will understand.

Thanks & Regards

I figured it out! ...but, your theme does not work if you upload it via FTP. It has to be through Wordpress…

I am afraid that the FTP upload format might not be correct in the FTP client settings. If you need a resolution to that issue then you can create a support ticket on our support http://support.inspirythemes.com/ site and our technical support team can help you in this regard.

Thanks

Mind creating a ticket on our support site? Our support team will take care of you. Also, add a link to your site when you create that ticket.

Support related links are given below.

Visit our Support Site | How to get “Item Purchase Code”

I already open a ticket but when I log in, there’s nothing showing there. There’s no way to find my ticket.

Hi!

You will get your ticket details and replies to your given email address for your support account.

Please check that account inbox. Also, make sure it doesn’t go to your spam folder.

Thanks

Hi,

Please read and follow the Knowledge Base article for this purpose given below.

: https://support.inspirythemes.com/knowledgebase/how-to-add-property-custom-meta-fields/

For any further assistance please create a ticket on our support http://support.inspirythemes.com/ site and our support team will take care of you.

Thanks

Hi!

You can fix that issue on your site by adding the following CSS code to the Customizer > Additional CSS box.

.rh_header__wrap .rh_menu {
    min-width: 172px;
}

However, I have forward this issue to the theme development team and it will be fixed in the upcoming theme update.

Thanks & Regards

Hi!

Ensure you have set up the translation method and translated strings properly according to our Knowledge Base article on How to translate your theme to your language.

If you still face any issue then please create a support ticket on our support http://support.inspirythemes.com/ site and our technical support team will help you to fix this issue on your site.

Thanks & Regards

Hi,

You can change that text by translating the plugin through its translation files. You can change those text in the same language with PO & MO files method.

If you don’t want to do it that way, then you can also modify the related string in the wp-content/plugins/inspiry-memberships/resources/class-functions.php file around line #285

For the details please check this screenshot: http://jmp.sh/uZvQwjD

For any further assistance, you can reach our support staff through our support site. (Support related links are given below)

Thanks

Visit our Support Site | How to get “Item Purchase Code”

thank you that worked perfect

You are welcome

I do not see Slider Revolution either??

Nevermind. Found them in the All Documentation Folder

Great, happy to know

Please can you explain your question a little more so that I can understand better and help you in the right way.

Many Thanks

my paypal does not work and i wanted to know if anyone has it working ? aand i mean with the member package

Hi,

I have communicated with the support team and found that they are already working on your issue. So please communicate with them there in your support ticket.

Thanks

Hi!

We have dedicated support staff to help you out with such queries. Kindly create a ticket on our support site and our support team will take care of you. Also, add a link to your site when you create that ticket.

Support site can be found here: http://support.inspirythemes.com/

Thanks & Regards

Hi!

Thanks for your interest in Real Homes theme.

1) There is no default way to set separate pay for featured or sticky properties, unfortunately.

2) Yes, you can set your own currency symbol from the theme settings.

3) This theme supports our own Inspiry Memberships plugin for the membership packages.

You can use PayPal, Stripe or Wire-Transfer payment gateways using “Inspiry Memberships” plugin.

4) We have dedicated support team to help our users with their queries and issues. Regular support response time is from 12hrs to 24hrs on working days.

Kind Regards