22360 comments found.
Hi AJ, I was interested in using a divided main menu (centered logo with two menu items on either side) for a new project and ran across a thread from three years ago. Was this capability ever developed? If not, any thoughts on the best way to do this? I ran across a plugin, WP Nav Plus that has that capability, but not sure how to use it in the Total Theme. Thanks!
Never mind
. I see that this is currently an option in the theme. Sorry for not checking first.
No worries, glad you found it!
Hi, is it possible to have a various header images for various pages?
What do you mean exactly by “header image”? Do you want to change the actual header logo? If so, it’s possible but only via a child theme – https://wpexplorer-themes.com/total/snippets/custom-logo-image/ – normally websites always have the same logo on the whole site which is why there aren’t any built-in options for this.
- AJ
- AJ
Hi, no I don’t need to change the logo on every page or page I pick. I would like to change the header image.I am using image as background for header section and I would like to have unique images for various pages. Let’s say you have pages “Dogs” and “Cats” in the main navigation as a menu items and let’s say dogs have got two sub pages “Food” and “Find Your Vet”. What I would like to achieve is that when you click on “Dogs” or “Food” or “Find Your Vet” you will see header image with a happy dog(for example) and if you go to “Cats” and its sub pages you would see picture of happy cats in the header. it would be something similar like when you can create a unique footer and select a page where you would like this footer to be show. Does it make sense now? I am sorry for a very late reply AJ
. Thanks for your help.
Hi,
Totally makes sense and there is actually a way you can do this, which isn’t documented but exists 
You can use the key “wpex_header_background_image” as a custom field and enter a URL or attachment ID to define a custom background image on different pages.
- AJ
Hi, this is great news. I am struggling to make it work however. I installed Custom Fields plugin, but I am not sure how to create the rest? Could you help?
Oh, you don’t need a custom fields plugin. Custom fields are part of WordPress – https://cl.ly/sUcr
- AJ
My portfolio grid – https://kenyoungart.com/portfolio/ – has pagination enabled with 18 images per page and has only 2 pages. I use 5 portfolio categories.
If I view a category, the 2-page pagination also applies to it, but the pagination doesn’t seem to work well. For example, if I view my Still Life category, which has only 3 images, it paginates (though I don’t need it to, right now)– but when I click on the Page 2 button, this takes me back to the portfolio grid.
I guess I’m missing something, but I can’t figure out what it is. Can you give me some advice?
Hi,
The filter is a javascript filter so it only filters items currently displayed on the page – https://cl.ly/ryOr – so the site is working as expected.
If you aren’t going to be adding a lot more items I would recommend just using -1 for the posts per page setting so it displays all items on the page. Your images appear to be well optimized/cropped so speed shouldn’t be an issue displaying all photos.
- Aj
Thanks for the help, AJ. I’ll go with your recommendation.
I’m using The Grid to add a grid to a Page. The Grid displays a particular category. It works just fine but when I set the Posts Page to point to that page, I don’t get the grid that I made, I just get the normal display of my posts. I understand that this is going to the normal Index page. Is there a way that I can reroute category and search results to a specific page so that my Grid displays will work?
Hi,
This is AJ the theme developer. Are you referring to the 3rd party “The Grid” plugin?
If so, they do have the ability to override the default listing as mentioned here – https://theme-one.com/docs/the-grid/#grid_as_template
What you need to do is copy index.php from the Total theme into your child theme and then modify the while/endwhile statement as shown in their docs (I’m sure they can help you with that also if needed). And to target the search results you would want to also copy over search.php and do the same.
- AJ
Hi,
I´m building a new Total -site where I´m also using “Events Manager” -plugin: https://wp-events-plugin.com/ Events Manager adds a CPT called “Event” and this is now using Total:s singular.php when displaying single events. Snippets for controling which “Total blocks” to use is working really nice: https://wpexplorer-themes.com/total/snippets/cpt-single-blocks/ and I´m also able to setup a specific sidebar: https://gist.github.com/wpexplorer/cfd431c7e4885b417877#file-gistfile1-txt (perhaps this should be included at the WPExplorer snippets page?)
My question: I have defined Blog Post image size under “Theme Panel” > “Image sizes”. How can I let the “Event” -CPT use this for featured image also? Right now the Events single page is using the orginal image…and I see no tab for “Event” under “Theme Panel” > “Image sizes”
Thanks!
Hi,
Awesome!
I do have this snippet – https://wpexplorer-themes.com/total/snippets/alter-sidebar/ – but maybe I didn’t name it correctly, if you have a suggestion for changing the title of the snippet let me know 
For Image Sizes you can easily change the image pulled by the post type but I recommend adding a new one, super easy!
Add new sizes – https://wpexplorer-themes.com/total/snippets/addremove-image-sizes/
Example:
// Add event image size
add_filter( 'wpex_image_sizes', function my_image_sizes( $sizes ) {
$sizes['event_single'] = array(
'label' => __( 'Event', 'wpex' ),
'width' => 'event_width',
'height' => 'event_height',
'crop' => 'event_crop',
);
return $sizes;
}, 9999 );
By using ‘event_single’ {post_type}_single for the key the theme is smart enough to grab that image size when looking at the post.
If you name it to something else you would have to use “wpex_event_single_thumbnail_args” to modify the argument for the singualar display. Of course if you don’t want the image size in the panel you could just use this filter:
add_filter( 'wpex_event_single_thumbnail_args', function( $args ) {
$args['width'] = 500;
$args['height'] = 500;
$args['crop'] = 'center-center';
return $args;
} );
I don’t know if the Events manager plugin CPT name is just “event” for example in the Events Calendar they use “tribe_events” for their post type. So in the code above change “event” to whatever the actual post type name is. Which you can view in the URL when visiting the post type dashboard – https://cl.ly/rzBK (example)
- AJ
Thank you AJ!
I think your naming of the snippet is fine ...I found it after a google search: https://wpexplorer-themes.com/total/docs/custom-sidebars-advanced/
I believe there was a syntax error in your first code extract here? Parse error: syntax error, unexpected ‘my_image_sizes’ (T_STRING), expecting ‘(‘
Your second example worked fine though.
Something related to this I discovered: When I define Blog Post image size for “width” but leave the height blank and have “Enable on-the-fly dynamic image cropping.” checked. then the image will proportionally resize to defined with…as expected.
However if I uncheck “Enable on-the-fly dynamic image cropping.” then the image will crop to the defined image without resizing, is that a bug?
Now, the reason I found this is because I always install “Tiny Jpg png” -plugin for automatic image compression and this does not seem to work with “Enable on-the-fly dynamic image cropping.” enabled?
So preferably I would like to use “Enable on-the-fly dynamic image cropping.” with only width defined so that the image resizes proportionally and also have Tiny JPG kick in to do it´s thing.
Bit I know that Tiny JPG is working when “Enable on-the-fly dynamic image cropping.” is disabled so if I could have proportionally resized images here that would work too.
Does it make sense?
Thanks!
Hi,
I hope you had a nice weekend 
Oh yes the first bit of code should have just been this:
add_filter( 'wpex_image_sizes', function( $sizes ) {
$sizes['event_single'] = array(
'label' => __( 'Event', 'wpex' ),
'width' => 'event_width',
'height' => 'event_height',
'crop' => 'event_crop',
);
return $sizes;
}, 9999 );
I meant to delete “my_image_sizes” since I copied it over into an anonymous function but forgot. Sorry about that!
When you enable on the fly image resizing the theme crops the image when you disable it, it’s cropped by WordPress and you may have to run a thumbnail regeneration plugin for WP to resize them to it’s liking. And WordPress doesn’t like an empty height you would have to enter something large like 9999.
That said it looks like there may be a bug, I updated the file – https://cl.ly/s2Xy – can you try replacing via FTP Total/framework/classes/ – do you mind testing this and letting me know if it works better? Thanks!!
Regarding Tiny JPG…I have tested with other plugins like Smush which worked fine when I tested it but it’s possible Tiny JPG works differently, so I can download it and have a look to see if it’s possible to send the image to the plugin when it’s generated so they can do their magic once it’s cropped. Is this a premium plugin with support? Maybe you can ask them if it’s possible to run an image through their script on command.
- AJ
Thank you AJ!
The code is working fine now.
I also uploaded your file and resizing/crop works too
...but I had to rename it from “ImageSizes.php” to “image-sizes.php”.
Thanks!
Thanks for the link I’ll have a look.
If you had to rename the file it means your theme is outdated – http://wpexplorer-themes.com/total/changelog/ – http://wpexplorer-themes.com/total/docs-category/updates/
- AJ
Ah, sorry about that. I should of course made sure it was updated before posting the question (I was on 4.6.1), embarrassing. Any way I´m at my testing environment at WP Engine so I updated to latest Total and could confirm that the resizing didn’t work. However after uploading your file (without renaming) it did work.
Thanks for testing and also for reporting the issue! I have the best customers 
The updated file will be included in the upcoming 4.7 update.
- AJ
Author link doesn’t work when using Plain permalinks (?author=17)...I just get a page not found. Is there a quick way to fix this so it works with the plain permalink setting?
Hi,
It should be working – http://totaltheme.wpengine.com/base/?author=aj-clarke
Do you have any 3rd party plugins or child theme modifications that could be breaking permalinks?
- AJ
If you change your permalink structure to plain (?p=123) you will see it is broken.
I tested locally and it’s working for me – https://cl.ly/s0TH
Usually if you have an issue like this it’s either caused by a 3rd party plugin breaking things or custom code in your .htaccess file (more often it’s the .htaccess file though). Can you check?
- AJ
Seems like any security related plugin causes the issue (wordfence, cerber security & antispam etc.)
Yes, that makes sense now 
There are security issues which is why the plugins will disable and I also disable it on my main site – https://www.wpexplorer.com/
The reason is because you can use a script to “fish” for usernames by going to site.com/?author=number and trying every number until you get all the usernames on the site which you can then use to try and login via brute force.
- AJ
I am trying to change the email address I used in my user profile, and the system tells me to check the account for an email, but that email never arrives. I need to change this email to ensure all part and plugins on my site default to one google account. Any idea why I am not receiving the change email? Not in my spam folder.
Hi,
The theme itself has nothing to do with this functionality, the emails come from WordPress itself. Usually if the email isn’t arriving it’s an issue with your server not having the correct functions enabled for email functions in WordPress so you probably need to reach out to your webhost.
It could also be a conflict with a security plugin if you have any active you can try disabling it.
Of course an alternative is to make a new user with the new email and then delete the old user and assign all the posts/pages to the new one. But fixing the email issues is best so you don’t run into issues later on potentially with things like contact form plugins or the WP lost password function.
- AJ
Oh…it’s also possible that the email isn’t being accepted by your email provider (if you are using a custom email such as name@your-site.com) you may have to also revise any settings for your custom email service.
- AJ
Hi AJ, many thanks for your prompt and helpful reply. I managed to install and activate the one click demo importer. when I tried to import teh demo Webdevolpers I got following failure notice: An error occurred while fetching file from: https://raw.githubusercontent.com/wpexplorer/total-sample-data/master/Webdevelopers/widgets.json! Reason: 404 – Not Found. Thanks again and regards Thomas
Oh, thanks for the heads up! I fixed up the file on Github as well as fixed the customizer.dat file that was also missing. I had it on my local git but it wasn’t pushed to the live repository for some reason 
With this importer you can actually re-click the import button and it should only import what was missing.
Let me know how that works out!
- AJ
Your theme ignores or removes styles from gravity forms, specifically for dropdowns and next buttons in multi step forms.
Hi,
This is AJ the theme developer. By default the theme adds a new CSS file to style Gravity Forms further but it shouldn’t be removing default styles. This is the only code running for the plugin – https://cl.ly/rvh1
Do you have a live example that I can check out?
- AJ
ps: I have used Gravity Forms a lot in my own sites and never seeing styled dropdowns, it’s always used the native browser style when I’ve used it.
Is there a way for you to color the icons inthe (Total – Business Info) widget.
I mean, having it in this way: (This is an example of another theme called Porto) http://simernet.com/images/sc_Total-Business_Info_Widget__(A_Better_Way).jpgThey have a check mark that says: Highlight Icons If I select it, it colors the icon in the theme default color. This is not something super necessary, not, of course, not. It’s just a small detail in your awesome theme.
Hi,
The reason it doesn’t do it by default is because when you change your footer colors in the Customizer it’s ideal if the icons get the same color as the text to prevent issues. But of course it’s very easy to do!
For example with a single line of CSS you can tweak them:
.wpex-info-widget .fa { color: #4a97c2; }
I could add a checkbox but since no one has requested this before and it’s only a tiny bit of css to add the color I’m not sure if it’s worth adding extra settings and checks to the widget itself. I’ll ask some of my top buyers and see what they think 
- AJ
Re doing site and trying to up load theme to new hosting and it said “the link you followed has expired” theme was paid for some time ago. I logged in to my Theme forest acct. and wet to purchases and downloaded, then up load to new hosting and I get “the link you followed has expired” Purchased on 12/Jun 2017. Are you able to help? Thanks Jeff
Hi Jeff,
This is actually a common error, unfortunately it’s not a very helpful one because it doesn’t actually tell you what is wrong.
What’s happening is the server is timing out before the theme is fully uploaded and this can happen for 2 reasons.
- You are uploading the incorrect folder, make sure it’s only the Total.zip folder – https://wpexplorer-themes.com/total/docs/how-to-install-your-theme/
- You need to increase your server upload limit to at least 20MB. Because the theme includes some premium plugins it’s a bit larger then some other themes so it’s 17MB. A lot of the budget/shared hosting services have a low upload limit to start so you probably just have to increase it a bit.
Of course you can always extract and upload it via FTP at public_html/wp-content/themes/ – if your server isn’t co-operating.
- AJ
Thanks AJ. I really like this theme so flexible.
I changed the demo total theme logo to a custom logo using the theme customize options but when I view the site on a mobile phone it still reverts to the total logo on every page but the home page. The custom logo shows just fine on a browser/desktop just not on a phone. Anyone else have this problem? How do I fix this?
Hi,
It sounds like most likely you are viewing the site on a retina device. Be sure to go to Appearance > Customize > Header > Logo and add your retina logo. If you deleted the Total default logos it may look like you don’t have a retina logo set but it may still be set but the image is now broken, so may want to click the button to upload your custom logo and set a random one then remove it if that is the case.
- AJ
That worked. Thanks so much!
Hi, I installed total theme sucessfully on my WP site. But when I tried to import the demo “Webdevelopers” via the Demo Import function on my dashboard, the demo did not show on my site altoigh installation process did no show any problems. It says 404 error page cannot be found. Would be very greatful if someone could give me a hand on this one. Many thanks. Thomas
Hi Thomas,
This is Aj the theme developer.
It’s possible that your site crashed during the import, but very hard to know without an error message. Do you see any on your server error logs?
Are you installing on a new/clean site? I see your support expired which means you purchased the theme over 6 months ago, is this the first time you are using the demo importer? (also the theme is on sale if you needed to pick up a new license of the theme – each time you purchase the theme you can use it on a new domain and it renews your support license or you can renew the support only depending what you need)
In a recent update – http://wpexplorer-themes.com/total/changelog/ – I added full support for this plugin – https://wordpress.org/plugins/one-click-demo-import/ – it runs a bit differently then our built-in importer if you wanted to try it out and see if this one imports the demo correctly. Since Total has full support for the plugin you just have to install/activate it and go to Appearance > Import Sample Data to access the demos.
- AJ
Hi, how can i make the slider revolution sit behind the main menu and logo at the top of the page? is this possible? Thanks
Link can be found here: http://yewlodge.cwcdev.co.uk/ also how can I make the four columns equal to look like a 4 square grid? Also is there anyway to stop it zooming into the image as much?
Thanks
Hi,
- Check out the overlay header function for setting the slider behind the menu/logo – https://wpexplorer-themes.com/total/docs/overlay-header/
- You just have to remove the bottom column margin – https://wpexplorer-themes.com/total/docs/visual-composer-spacing/ – if you want the backgrounds to touch.
- The images aren’t zoomed in, they are just very big – http://yewlodge.cwcdev.co.uk/wp-content/uploads/2015/08/coffee-app.jpg?id=114 – you can select a different background style though such as “Cover” to tweak it a bit – https://cl.ly/rvSt
- AJ
Hi AJ that was very helpful thank you, only issue – removing the column margins has meant the page doesn’t display correctly on mobiles – is there a way around this? I’ve used similar design style on other themes with no problems with mobile phone display?
Thanks
I just replied to your other comment regarding the columns and background. Please check it out.
- AJ
Hi there, is it possible to have to product title above the product image in the loop (instead of below)
Is there an action to move the title position above the image with this hook ?
“woocommerce_shop_loop_item_title”
thanks a lot
Hi,
Moving it is very easy, I added a snippet for ya here: https://wpexplorer-themes.com/total/snippets/move-woocommerce-product-entry-title-before-image/
If you have any issues with that let me know.
- AJ
ps: If you need to pick up a new license or renew support the theme is on sale right now
And if you are using the theme for demo purposes on a plugin let me know and I’ll link to it somewhere on our site.
Hi, I’ve installed Subscriptions for WooCommerce Pro, but the add to cart buttons now show up as “Read More” so it is not picking up on the price or stock available. Where do I need to change and what in the code to fix this? The woocommerce subscriptions has a setting to edit the lable. But it is not working with your theme.
The same thing happens with Woocommerce Deposits, where the button text goes to Select Options. I’m using the add to cart button to add the option to cart direactly it also redirects to checkout. So the buttons need to reflect something along those lines.
Nevermind found a workaround. Great theme love it|!
oh one more thing, I can’t access the general settings under woocommerce it is enabled under customizer manager. I need to remove the cart icon from the main menu. thanks
Hi,
This is Aj the theme developer. First of all I am glad you like the theme!
I just double checked in the latest version of the theme and WP to make sure there is no issue and the Customizer tab should still be working: https://cl.ly/rurp
Can you access the WooCommerce tab but for some reason the “General” tab won’t work? Or you don’t see the WooCommerce tab for Total at all?
- AJ
Hi the general tab under woocommerce customizer is not visible. I can’t see it. Also for some reason my blocks float left when I insert columns. Where and how can I fix then so they align center. You can see them here http://new.masteringtheartofmanifesting.com
I’ve worked with many themes I always revert back to TOTAL as it is a mean machine.
Hi,
- There should be 2 WooCommerce tabs because WooCommerce also has it’s own tab, are you checking the correct one? It’s really not possible for just the general tab to go missing.
-With rows columns will always be left aligned this way if you have more then 1 they will be next to each other.
I see what you are doing for example here: https://cl.ly/rvEF – where you are placing 3 columns so you can make the content smaller. There are easier ways to do this.
- Row max-width : https://cl.ly/rvvH
- Text block width : https://cl.ly/rw1M
I’m glad you like the theme 
- AJ
ps: If you want you can always open a private ticket so we can log in and take a closer look – https://wpexplorer-themes.com/support/
Hello, the positioning of the category is quite a sting. It does not really appear in the middle. How can I make the category appear as centered as the headline and the meta line?
Many Thanks.
greetings horst
https://horstschulte.com1.) https://screenpresso.com/=LOeje 2.) https://screenpresso.com/=sbYQb
addition: I would like to present all selected categories above the title. Is there a possibility that I could implement?
Hi Horst,
It looks like maybe you already figured it out? https://cl.ly/rvbH
No?
- AJ
ps: I REALLY like what you’ve done, your site looks great!
Hello,
I imagined it like that. Now all categories of an article are displayed above the title.
https://screenpresso.com/=qhNqdBest regards horst
Hi,
Do you only want to display 1 category? And how did you add the custom code?
- AJ
Hello,
it can stay that way. I wanted to spend all categories, not just the first. Thanks again.
greetings horst
I can help you, but I don’t understand what you want and how you added the custom code. If you want to explain I’m happy to help with the custom code 
- AJ
on http://galmedpharma.com/privacy-policy/ the link to the email at the bottom is not working – I set the link – but for some reason it disappears off the live page. Any suggestions?
The html for the link is broken – https://cl.ly/rsfF – check your page content via “text” mode so you can fix it up.
yes – I saw that and I fixed it – I copy pasted a link that worked, and saved it – but again I had the same issue. I also directly typed it in – but again – the code got messed up. I then put the link in a new text box and still had the same issue – I am not sure if this is caused by wp bakery or what? I cannot seem to get out of this issue and I don’t have it on other pages?
I just put in a link on another page and it too is corrupted, see the bottom of http://galmedpharma.com/cookies/ and If I look at the code in the wp editor of the visual composer editor the code is clean info@galmedpharma.com.
Ok – thanks for your help – I just copied the text into notepad and pasted it back in and that seemed to clear up the issue

When using sticky header and CSS3 Animated Shrink, very often the header is getting stuck in the top, not resizing and centering correctly. It also occurs on the “Base” demo on https://totalwptheme.com/.
Reproduce by scroll to the bottom of the page and then scroll up really quickly. Browser: Chrome 66.0.3359.181.
This is how it looks: https://ibb.co/fFaWiJ
I can only reproduce this if I literally spam up and down over and over – https://cl.ly/rsRN – no one should really be doing that on a live site.
That said, it should be pretty easy to fix. The issue is with the CSS animation being a bit slower then the scroll. I’ll add an extra tweak for the upcoming update 
- AJ
For me it occurs pretty much every time I scroll up the page quickly. Maybe it’s something to do with being on a MacBook, and trackpad being rather sensitive.
Would be great if you could fix! Thanks!
I’ll test on the Macbook and make sure it’s all fixed up. Good idea – I didn’t think about how the trackpad would react compared to the mouse 
hi, I warn you that the theme has problems when the “ginger” plugin is active. Ginger is the most used plugin for new gdpr regulation in europe. When the plugin is active some part of the page are not responsive
Can you share a link to the site with the issue so I can have a look? It’s possible the plugin is adding CSS incorrectly creating a conflict.
- AJ