113 comments found.
Hi. I would like to buy your template but I have just one question.
Which is the best way to manage multi restaurants with your template?
I would like to personalize the delivery of the emails based on ZIP CODE after order.
For Example: If the customer orders from zip code XXXX, I would like that just the restaurant in this area receives the email’s order.
Is it possibile? If it isn’t possible, are there some alternatives? Do you know any plugins? Thank you in advance
Hello,
Thank you for your interest in our theme! Unfortunately, such system is not included to the theme. But we would recommend you to check the following tutorial regarding this function https://barn2.co.uk/online-restaurant-ordering-system-woocommerce/ and https://www.sellwithwp.com/create-online-restaurant-ordering-system-woocommerce/
Regards
Presale question, how does the theme notify the pizza shop that there has been an online order placed?
Hello,
Thank you for your interest in our theme! The theme is equipped with woocommerce plugin and the admin receives order notification by default in woocommerce. Please learn more about order notifications in woocommerce here https://docs.woocommerce.com/document/email-faq/ Regards
All images included?
Dear Customer, Please be advised that all clipart images included in this theme are the copyrighted to their respective owners and are not available for download with this theme. Clipart images can not be used without express permission from the owner and/or need to be purchased separately. Kind regards
Hello there, I like your theme and I aim to buy it. But I don’t like the header at all. Is there a way to customize the header in desktop view to be logo on left and links on right + cart and login ?
Hello,
We appreciate your interest in our theme! The logo can be moved to the left, before the menu, our tech support team will assist you with that, just submit a support ticket at https://themerex.ticksy.com. The login/logout can be easily enabled in the top panel (user area) in Theme Options -> Header, here is the screenshot: http://prntscr.com/jr20il Frontend view of login/logout section: http://prntscr.com/jr1xx3
Regards
Thanks for a great theme
Thank you for taking the time to write your review of our theme, your comments are very much valued!
hi , rtl supported ?
Dear mnik, Thank you for your interest in our theme! Unfortunately, rtl version is not included to the theme! Kind regards
Hello ThemeREX
How to change product Excerpt length in product listing? I have tried in your theme every corner but I didn’t make it.
Please help.
Are you giving any answer ??
Dear Customer, Please edit excerpt length in the admin panel->Appearance->Theme options-.Blog and Single->Stream page tab->Excerpt maxlength for streampage Kind regards
Thank you but I want to change in product listing excerpt.
Please check SS.
https://snag.gy/xbzZdj.jpgDear Customer, There’s no such excerpt on the live demo http://pizzahouse.themerex.net/shop Please submit a ticket at https://themerex.ticksy.com/ and provide us with admin details. Kind regards
Is this template support RTL?
Dear mnik, Thank you for your interest in our theme! Unfortunately, rtl version is not included to the theme! Kind regards
Please, this template is responsive for smartphone?
Dear sidimadd, Yes, this theme is responsive. Feel free to open the live demo http://pizzahouse.themerex.net/ on the smartphone and check. Kind regards
Hi, before buying your Theme, i have to know if it is possible to add more options to a product. Like Size, Dough, Sauce, Cheese, Others—> and in these Options moore Selections? Best Regards Savas
Hello, Before buying, I would like to know if I can: 1) Put pizzas on measure (tomato base plus ingredients on demand). 2) Set delivery prices by city and minimum price. 3) Give the choice to the user to choose between delivered or takeaway pizza.
Thanks a lot
Dear Sebastien, Thank you for your interest in our theme! 1. Please check the following plugins which add ingredients https://wordpress.org/plugins/tags/ingredients/ 2. Please learn more here regarding delivery prices https://www.xadapter.com/configure-woocommerce-shipping-rates-city/ 3. Such option is not included by default, but you can try extra plugin like https://wordpress.org/plugins/byconsole-woo-order-delivery-time/ Kind regards
Hi,does this theme comes with images? I have used import media, but the picture is not display.
Dear VistalT, Please be aware that all clipart images included in this theme are copyrighted to their respective owners and are not available for download with this theme. Clipart images can not be used without express permission from the owner and/or need to be purchased separately. Nevertheless, you can request the image IDs/references by contacting our support department. Kind regards
hi, does this theme comes with the psd?
Dear Bacteriia, Thank you for your interest in our theme! Unfortunately, psd files are not included to the theme package. But feel free to contact our support team anytime and they will gladly provie you with psd files. Kind regards
Hello, i have this error import default content
Error load data from the file ‘https://pizzahouse.themerex.net/demo/default/users.txt'. Please, try again! Error load data from the file ‘https://pizzahouse.themerex.net/demo/default/uploads.txt'. Please, try again! Error load data from the file ‘https://pizzahouse.themerex.net/demo/default/theme_mods.txt'. Please, try again! Error load data from the file ‘https://pizzahouse.themerex.net/demo/default/theme_options.txt'. Please, try again! Error load data from the file ‘https://pizzahouse.themerex.net/demo/default/templates_options.txt'. Please, try again! Error load data from the file ‘https://pizzahouse.themerex.net/demo/default/widgets.txt'. Please, try again! Error load data from the file ‘https://pizzahouse.themerex.net/demo/default/ess_grid.json'. Please, try again! Error load data from the file ‘https://pizzahouse.themerex.net/demo/default/revslider.txt'. Please, try again! Error load data from the file ‘https://pizzahouse.themerex.net/demo/default/woocommerce.txt'. Please, try again!
Dear hw13, Please submit a ticket request at https://themerex.ticksy.com/archive/100004730/ and our support team will gladly help you! Kind regards
Will the latest update come through the wordpress system? If no that how to manually update without losing my work until now?
Dear naskogashi, Before you go ahead with the update please check theme changelog and make sure you backup your old theme folder. Download it to your computer locally.
It is the best practice to backup both your files and database regularly and especially before making some serious updates. We recommend using free backup plugins for WordPress like WPOnlineBackup Please check the following tutorial: http://pizzahouse.themerex.net/doc/#theme_update Kind regards
What is the email/phone number that I can ask my questions? Thanks
Dear Customer, Thank you for your interest in our theme! Unfortunately, we do not provide support over the phone. Feel free to submit a ticket request at https://themerex.ticksy.com/ in the Pre-sale category and our support team will get back to you within 16 – 24 hours or faster. Kind regards
I submitted a ticket yesterday, but I did not received any reply yet. How should I make sure that my ticket went through.
Thanks, Sher
I sent them an email 2 days ago, but still no reply. So, if they are that slow in responding an email, probably not a good sign
Dear Customer, The reply to your ticket has been sent 4 days ago on Thursday at 6:15pm to fphillysteaks@gmail.com email – the one you used to submit a ticket. Should we duplicate the reply to another email address? Kind regards
Nice template, but no update 1 years
Dear hw13, The theme update is under processing right now. It will be released soon. Thank you for your patience!
Thank you. 5 stars for you
Dear hw13, We do our best to speed up the process for you. Please expect the theme update soon. I would really appreciate if you rated the theme/service in your Themeforest account. Thanks in advance!
Hello. Tell me please how to manage of number products per page on shop pages?
For Example, Plugin “Woocommerce Products Per Page” is not working on this theme.
Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.
Good Morning! I bought and installed your theme. I’m having trouble with the responsive part. He’s not adjusting to cell phones. Where can I get it wrong?
Dear Customer, Please submit a ticket request at https://themerex.ticksy.com/ and add website link. This will be faster and more effective. Kind regards!
Hello,
We have added the following code in functions.php file with a view to clear wooCommerce cart
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = add_action( ‘init’, ‘woocommerce_clear_cart_url’ );
function woocommerce_clear_cart_url() { } = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
global $woocommerce;
$woocommerce->cart->empty_cart();But it gives us the following error..
Fatal error: Call to a member function empty_cart() on null
Our WordPress & wooCommerce versions are of latest release.
Any idea why we are getting such a message.
Thanks
Hello ThemeREX,
Can you please reply
Dear dhavalvparikh, Please check the reply to the ticket. Kind regards
