23226 comments found.
Please provide links to demo data.
Hi,
First of all thanks for showing your interest in Porto WordPress.
And you can check our Live Demo’s here: http://www.portotheme.com/wordpress/porto_landing/
Thanks.
Hi,
I am using the latest Porto theme 4.4.3.1, Visual Composer 5.4.7 and Woocommerce 3.4.1. Previously, I was able to display Woocommerce full product page on the Wordpress page (I can even choose the dropdown selections for the Woocommerce product).
However, when I update to Woocommerce 3.4.1 with the latest Porto theme 4.4.3.1, it seems that the compatibility is broken. Can I check if this compatibility is being fixed?
Thank you.
Hi,
Our latest Theme 4.4.3.1 is Compatible with the latest Woocommerce Version 3.4.1 however just one template of the Theme is outdated because of the day to day update of the Woocommerce and our development team is working on the new update and soon you will find an update release having 100% compatible with the latest version of the Woocommerce however you can use the Theme now as well because the outdated template has not much effect on the Theme.
Thanks for your understanding.
Hi,
Right now, using your latest Porto theme 4.4.3.1, I cannot display Woocommerce full product page on the Wordpress page using the shortcode [product_page id=”99”].
I have tested on a normal Wordpress theme can I can display Woocommerce full product page on the Wordpress page using the shortcode [product_page id=”99”]
Thank you.
Consider fixing product_page shortcode as in Version 4.3.1.
Hi,
Thanks for notifying it to us and I have forwarded this to our development team and they will solve it in next coming updated til that please be patience.
Thanks for your understanding.
Hi,
Do you have an estimated date for the next update with this issue fixed?
Thank you.
Hi,
As I told you I have forwarded this to our development team and they will consider to fix it in next coming updates and sorry to say that but no I do not have the timeframe now for the next update release date so please be patience.
Thanks for your understanding.
My localhost domain name is different, I have activate your theme license for my localhost domain. Now when I going to activate my actual domain name at webserver, it’s showing “This code was already used in xxxxxx.xxx”
What to do now??
Hi,
Please contact us through our support system and let us know the domain where the purchase code is already used so we will reset it for you.
Thanks.
I know that support is no valid, but the phrase “View more” on the Portfolio widget is not translatable. Tried with LOCO and directly from the PO file (Both GB and HE PO files). Where is the translation option or the code line to change it in the source code?
Hi,
If you want to translate these words and other English words then you have to translate the theme’s default languages files into your language. You can find these files inside wp-content/themes/porto/languages folder en_GB.po and .mo files but remember those files will only when work when you have not installed activated any third party language plugin like in your case LOCO so you have to deactivate the LOCO plugin first then check your site after removing the browser cache if your issue will not solve then contact us through our support system with your site WP Admin and FTP Login details so we will solve it for you.
Thanks.
Hi! pre sale question. in this page: http://www.portotheme.com/wordpress/porto/shop6/product/porto-evolution-headset/ is it possible to, instead of having three “small” product images displayed at one in the product gallery, have one large/wide product image instead.
Hi,
First of all thanks for showing interest in the Porto WordPress theme.
We have only these layout for product pages listed below:
1. http://www.portotheme.com/wordpress/porto/shop6/product/headphone-black-2/
2. http://www.portotheme.com/wordpress/porto/shop6/product/porto-evolution-headset/
3. http://www.portotheme.com/wordpress/porto/shop6/product/porto-sports-shoes/
4. http://www.portotheme.com/wordpress/porto/shop6/product/porto-evolution-headset-2/
5. http://www.portotheme.com/wordpress/porto/shop6/product/porto-sticky-info/
6. http://www.portotheme.com/wordpress/porto/shop6/product/porto-both-sticky-info/
7. http://www.portotheme.com/wordpress/porto/shop6/product/porto-transparent-images/
8. http://www.portotheme.com/wordpress/porto/shop6/product/porto-evolution-headset-3/
9. http://www.portotheme.com/wordpress/porto/shop6/product/silver-porto-headset/
Thanks
Thanks!
Good day,
We are wondering if it be kind of you to change our license from the same magento theme to wordpress version
We are having the worst experience with this, and would better for us to simplify things with wordpress.
We appreciate you can exchange our theme to wordpress
Thank you very much
Hi,
Sorry to say that it is not possible but let me check with the theme author about this.
Thanks
Because version 4.4.3.1 is not available for download yet, nor in my email did I receive the notice
Hi,
Please download again from your Envato account, I hope you will get this time updated theme.
Thanks
Hi,
Actually we have updated the Theme to version 4.4.3.1 on 5.31.2018 having some fixes you will find here in changelog: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs but we have not changed its version text to the Theme files that is why it is showing 4.4.3, so just download the latest version you will find the latest Theme with the latest fixes showing in the changelog.
Thanks.
Porque a versão 4.4.3.1 não esta disponivel para download ainda, nem no meu email recebi o aviso
Hi,
Please download again from your Envato account, I hope you will get this time updated theme.
Thanks
Hi,
Actually we have updated the Theme to version 4.4.3.1 on 5.31.2018 having some fixes you will find here in changelog: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs but we have not changed its version text to the Theme files that is why it is showing 4.4.3, so just download the latest version you will find the latest Theme with the latest fixes showing in the changelog.
Thanks.
It seems like 4.4.3.1 is not yet available to download. From envato account i still get the older version 4.4.3 i have a ticket open #26229
Hi,
Please download again from your Envato account, I hope you will get this time updated theme.
Thanks
i just did and im still just getting v4.4.3 and not v4.4.3.1
Hi,
Actually we have updated the Theme to version 4.4.3.1 on 5.31.2018 having some fixes you will find here in changelog: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs but we have not changed its version text to the Theme files that is why it is showing 4.4.3, so just download the latest version you will find the latest Theme with the latest fixes showing in the changelog.
Thanks.
Hello, as I can see the main menu has rel=”nofollow” links. Is it possible to change this to follow? Thanks
Please ignore my question. Thanks
Hi, I already have purchased this theme however when I download the theme its not bringing down the slider I want to use from one of the demo’s I have installed as part of the theme. Can you please tell me how to download the rev slider I need?
Hi,
We already enabled 1-click install for revolution content slider import. You can find that particular slider with the demo when you import it.
Thanks.
Hi, I can’t seem to locate this can you give me some instruction please?
Hi,
Please tell me which Demo you have imported ??
Thanks.
Hi, I have it working now, Thank you.
I have only 342 items, but my site is running very slow. I am using cloud hosting service. Previously it was good, from last 2-3 months it’s running slow. Even wordpress admin panel also very slow.
Can you help me on this !!
My list of plugins: Contact Form 7, DIGITS: Wordpress Mobile Number Signup and Login, iThemes Security Pro, Master Slider Pro, Porto Theme – Functionality, WC – APG SMS Notifications, WooCommerce, WooCommerce – Instamojo, WooCommerce Payment Gateway Based Fees, WooCommerce paytm gateway, WooCommerce PayUMoney and Citrus combined, WooCommerce Product Enquiry Form, WooCommerce Smart COD, WooCommerce Table Rate Shipping, WP Fastest Cache, WP Fastest Cache Premium, WP Maintenance Mode, WPBakery Page Builder, YITH WooCommerce Ajax Search Premium, YITH WooCommerce Checkout Manager, YITH WooCommerce Order Tracking Premium, YITH WooCommerce PDF Invoice and Shipping List Premium, YITH WooCommerce Wishlist Premium, Yoast SEO Premium, Yoast SEO: WooCommerce,
Hi,
Please read and follow the instructions given in the theme documentation about the site speed up: http://www.portotheme.com/wordpress/porto/documentation/OR
For Speed improvement of your site, there are a number of issues which could be implemented to improve the performance, this in return will allow Theme to perform better.
Further, this is best and comprehensive guide to speed up your website, we highly recommend to follow it: https://www.dropbox.com/s/djgfw8whwx607is/The%20Need%20For%20Site%20Speed.pdf?dl=1Thanks
If I purchase your support, can you help me to login in my hosting account and improve my site !!
Hi,
Yes for sure we will. Just purchase the support extension and Login into your support account we will help you and if you are unable to Login into your support account please send us your product purchase code through our Email having this comment link to newsmrtwave@gmail.com so we will create a support account for you.
Thanks.
Hostgator has informed that, this is happening due to sql query time taking long:
2018-06-06 05:36:00 +0000 [info] killed_thread_id:11023592 user:dbuser host:localhost db:dbname command:Query time:42 query:SELECT wp_posts.ID FROM wp_posts LEFT JOIN wp_term_relationships tr ON wp_posts.ID = tr.object_id LEFT JOIN wp_term_taxonomy tt ON tt.term_taxonomy_id=tr.term_taxonomy_id LEFT JOIN wp_terms tm ON tm.term_id = tt.term_id LEFT JOIN wp_term_relationships tr_v ON wp_posts.ID = tr_v.object_id LEFT JOIN wp_term_taxonomy tt_v ON ( tt_v.term_taxonomy_id=tr_v.term_taxonomy_id AND tt_v.taxonomy LIKE ‘product_visibility’ AND tt_v.term_taxonomy_id NOT IN ( 1958 ) ) LEFT JOIN wp_terms tm_v ON tm_v.term_id = tt_v.term_id WHERE 1=1 AND ( wp_posts.ID NOT IN ( SELECT object_id FROM wp_term_relationships WHERE term_taxonomy_id IN (1958) ) ) AND wp_posts.post_type = ‘product’ AND ((wp_posts.post_status = ‘publish’)) AND (( ( LOWER REGEXP ‘tuf?(.)z’) OR ( LOWER REGEXP ‘z?(.)tuf’) ) OR ( LOWER REGEXP ‘tuf?(.)z’) OR ( LOWER REGEXP ‘tuf?(.)z’) OR (( LOWER REGEXP ‘tuf?(.)z’ OR LOWER REGEXP ‘tuf?(.)z’) AND tt.taxonomy IN (‘product_cat’,’product_tag’)) ) GROUP BY wp_posts.ID ORDER BY (CASE WHEN wp_posts.post_title LIKE ‘ tuf z ’ THEN 1 WHEN LOWER LIKE ‘tuf z’ THEN 3 WHEN LOWER LIKE ‘ tuf z ’ THEN 4 WHEN wp_posts.post_content LIKE ‘ tuf z ’ THEN 7 ELSE 8 END) LIMIT 0, 6
When I want upload my sql file to phpmyadmin, it’s taking very long time, like 4-5 min.Hi,
The issue you are facing is the Server issue not the Theme issue so please ask your hosting provider to solve it for you.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Address not found Your message wasn’t delivered to newsmrtwave@gmail.com because the address couldn’t be found, or is unable to receive mail.
Hello, I asked the latest version on the support forum, could you guys please send me? Thanks
Hi,
Our business hours are Monday to Saturday – from 12:00 AM to 08:00 AM EST so please wait once your ticket will resolve you will get the reply of your ticket until that please be patience.
Thanks for your understanding.
It seems like 4.4.3.1 is not yet available to download. From envato account i still get the older version. Also no email about update received. But no stress..
Hi,
Please download again from your Envato account, I hope you will get this time updated theme if not then please contact us through our support system so we will give you the updated theme.
Thanks
Hi,
Actually we have updated the Theme to version 4.4.3.1 on 5.31.2018 having some fixes you will find here in changelog: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs but we have not changed its version text to the Theme files that is why it is showing 4.4.3, so just download the latest version you will find the latest Theme with the latest fixes showing in the changelog.
Thanks.
Ola o tema ainda continua desatualizado,a versão aqui diz que e 4.4.3.1,mas quando vc a baixa,vem e a v.4.4.3
Hi,
Please download again from your Envato account, I hope you will get this time updated theme if not then please contact us through our support system so we will give you the updated theme.
Thanks
I am having a bit of trouble with the custom CSS feature.
I am trying to change the colour of the blue phone icon in the header but when i go to the custom css in theme options i am not able to add anything.
It says “paste your css code here” but i am not able to paste any text. Do you have a solution?
Hi,
Can you please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.
Thanks.
I have a problem. When selecting an attribute the price is disappearing. Why is this happening? I’m using the latest version and no plugin other than woo.
Hi,
Can you please make sure that you are using an updated Theme version 4.4.3.1 release yesterday. In which we have solved this issue please check the changelog here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs so please check your site after updating to the latest version hope you will not find an issue if yes then we have to debug your site and for that you have to contact us through our support system with your site WP Admin Login details.
Thanks.
Hi, thanks for the feedback, I downloaded the version from yesterday, and I tested it and it did not work. I did a new installation to test, it did not work. The demos are still not working. I’ll wait and see what happens. For now I’m printing the value on the product screen manually.
Hi,
If you are still facing an issue then we have to debug your site and for that you have to contact us through our support system with your site WP Admin Login details.
Thanks.
Hello,
I have installed SSL on my website and using shop 06 demo. Now i didn’t got green Padlock becasue in my broswer console it shows that this link ”’http://sw-themes.com/porto_dummy/wp-content/uploads/2017/05/page_header_new.jpg" served on HTTP,
I find a lot that where this link added but i unable to find that. Can you please tell me where from i find this? In which file it exists?
Regards,
Hi,
Please refresh your site permalinks and then check your site after removing the server, site and browser cache hope you will not find an issue.
Thanks.
Thanks for your reply. I checked it by refresh the permalinks, and cache is not installed on site but still having same issue. You can check here https://phulkaarijewels.co.uk/
Hi,
Please use this plugin: https://wordpress.org/plugins/ssl-insecure-content-fixer/ please read and follow the instructions written in the Plugin doc, Hope your issue will solve if not then we have to debug your site and for that you have to contact us through our support system with your site WP Admin Login details.
Thanks.
Hello, hope everything is good!
I want to update to the last version however this is what I see on the envato market plugin:
https://i.imgur.com/pdJLJZy.pngSeems the update isn’t available for me. do you have any suggestion? Thanks
Hi,
Please go to Your Envato Account >> Downloads and download the latest Theme version from there and update it on your site by following the steps given below hope you will not find an issue.
Please try to install/update your theme by yourself first if you fail then we will do it for you. Please follow the below steps: Your theme will be updated easily.
1. Take the complete backup of your current site.(If you are updating theme)
2. Go to CPanel wp-content/themes and rename old theme Porto to anything.(If you are updating theme)
3. Upload the latest zip file of the theme there in wp-content/themes.
4. Extract the zip file of the theme there.
5. Go to WP Admin Panel >> Appearance and activate the theme there.But First please make sure your server requirements is meet with the latest Porto WordPress theme requirement if not then please make sure to set first server requirements.
Please read the Theme Documentation here: http://www.portotheme.com/wordpress/porto/documentation/
Thanks.
Thanks for such a great help, I hate to take your time from this stuff. However if I just activate other theme the price appears. I tried to download the theme, however I always receive the 4.4.3 as you can see on the screenshot.
https://i.imgur.com/xD9kZKa.pngI spent all the day looking for some wrong file and deactivating all plugins but my pricing is not appearing on variable products when I select a variable. If I don’t select anything the price appears.
Hi,
Please contact us through our support system so we will provide you the latest Theme then you have to update it on your site and your issue will resolve.
Thanks.
cashopoly: if your client has a caching plugin, one that caches Objects, please ask them to flush.
Hi,
Thanks for sharing your experience with other Customers and helping them 
![http://sw-themes.com/porto_dummy/wp-content/uploads/2017/05/page_header_new.jpg"](http://sw-themes.com/porto_dummy/wp-content/uploads/2017/05/page_header_new.jpg"){kind=link}
