903 comments found.
Support ticket submit on https://coffeecream.support-hub.io . Reply, please
why does 2 log in and log out keep showing in my site using this theme?
Hello,
since the newer theme version its added automatically. Before it was in menu. So please remove in the menu now.
Thank you.
I renewed my support and Im still getting an error saying that my license has expired when i try to add a ticket… please help!
Can i get some support here?
Hello,, please check your site now, the problem was that WooCommerce was not installed. In future update I will make it not mandatory. Thank you.
thank you!!!
Awesome theme!
Okay so after I inslated the latest update, Im gettign a blank page in the front end but if im logged in, I can see the website normaly. Any idea whats happening?
Did you import demo data?
No, Just activated the theme and that happened
I can add the website if you want to view the issue
You have to read documentation first and import demo data. Then you will have everything like in demo.
imported the full demo and still having hte issue
im trying to add a ticket in the issue but im getting an error message concerning the purchase code… I just renewed the license
Hello,, please check your site now, the problem was that WooCommerce was not installed. In future update I will make it not mandatory. Thank you.
Another bug in the theme, I’ve opened a new ticket in the support area. please check.
Hello, your ticket is resolved now, its not a bug. Thank you.
Right. Problem solved: not a bug.
After a month: I’ve made a fresh installation of WordPress, Theme, Plugins and data import: SAME ISSUE. This is a theme issue and it’s not been solved. The support via ticket is useless: no reply: total lack of support. I will ask a refund.
I am starting to really regret the effort that went into using this theme…I have extended the purchase for support and each time I do not get quick resolutions. I do not think this theme is a high priority for the dev team…there are many issues that need to be resolved…
Hello,
we are very sorry for the recent delays with support. We are now back to work as usually.
I don’t agree that theme has many issue. It is soon 3 years old, and after fully rewritten and redesigned once and many updates with bugs fixes it is well fixed now.
Thank you.
After 21 days: issue still not solved; and no reply via ticket.
Hello, sorry for these delay. I’m looking into your question, but so far literally have no answer. It can be something other that just a theme issue. Thank you.
After 20 days: issue still not solved; very very slow reply via ticket.
Hello, sorry for these delay. I’m looking into your question, but so far literally have no answer. It can be something other that just a theme issue. Thank you.
Hi Team, I want to remove company logo and name from the single job listing page.Please let me know how the same can be done. Thanks in advance!
Your free support has expired.
I made 4 tickets and send a dozen e-mail, but Coffee Creem is not replying. Does anybody else has the same issues? I paid more then 30 bucks for what?
Hello, sorry for the delay, please check my answer. Thank you.
Can you confirm it will work with Ultimate Member plugin?
Hello, we do not have any information on this subject, no guarantees. Thank you.
Pre sale question -
1. Can I customize the Job packages for Employer to Hire / Shortlist selected numbers (Package wise) instead of number of postings.
2. Is there any Admin option to Block / Blacklist any Employer and Candidate.
3. Can I customize the Signup and Dashboard for Employer
TIA.
Hello,
1) with this help of this addon it may be possible.
2) as an admin you can do anything with the users and listings.
3) depend on what exactly you want to customize?
Thank you.
Hi guys, nice theme! Im loking for a job portal theme for my next project.
Im wondering is this possible with your theme: On the front page i need to display the employers and the seekers in a vetical image sliders? Im thinking to have frontpage with two sidebars and in each sidebar i want the users to be shown in a vertical slider: http://prntscr.com/jqdui9Possible?
Hello,
this type of layout that you need requires customization, can not be realized out of he box.
Thank you.
Hi,
Also, can you advise on how to set up the featured listings via woocommerce? When the user goes through the add a job process, there is no option to upgrade/feature a job?
Thanks
Hello, are you using a WC Paid Listings addon? Thank you.
Hi there, no. I thought it was included in the package?
If you want just make a job featured, you can do this by checking Featured Listing checkbox. But if you want to sell postings of featured jobs, then you need WP Paid Listings addon, which works with WooCommerce. We never said its included.
I have checked the Featured Listing checkbox, but nothing happens – they are the same all the other listings. Does it add a class or something which I then style differently?
Featured listings are marker with a yellow star icon before the job title, and also they are sticky to the top of job list. In our demo you can see it.
Hi there, please can you explain how to set up a featured listing? I’ve checked the featured option on the post, but nothing happens? Thank you
Issue with the dropdown “roles” in the registration page. Opened a ticket with support with no reply, help please
We have a queue of support tickets. Please be patient. Thank you.
7 days and still no answer…
Hello,
sorry for the delay. I’m looking into this strange issue right now.
Thank you.
Issue still not solved…
Hello, sorry for these delay. I’m looking into your question, but so far literally have no answer. It can be something other that just a theme issue. Thank you.
Hello,
Is there any kind of XML feature that comes with this theme? I’m wondering because I have the paid plugin that lets Zip recruiter jobs be displayed on my website but I’m also wanting my jobs to feed to them through the site when I add jobs.
Hello,
if you want to export jobs to XML, you can do this with some plugin like WP All Import / Export. Such feature must be implemented in the Zip Recruiter addon, or WP Job Manager or other addon.
Thank you.
What plugins are require for advance mode demo?
Hello, here is the list of plugins. Thank you.
2 issues: - double button “Login/Sign up” and “Log out”; - one icon from FontAwesome not loaded on some pages. I have opened 2 tickets in the support Area (with purchase code) 4 days ago: no reply. I’m waiting for support. Best regards
Hello, just replied – I remove them from menu on menu management page, thats all that needed in current version. Thank you.
Ok, thank you. best regards
