Hi,

Can you please explain your issue more clearly for our better understanding.

Thanks.

available 4.4.3 v in evanto

how get 4.4.4

Hi,

Actually we have updated the Theme to version 4.4.4 on 08.06.2018 having some fixes you will find here in changelog: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs but we have not changed its version text to the Theme files that is why it is showing 4.4.3, so just download the latest version you will find the latest Theme with the latest fixes showing in the changelog.

Thanks.

Hi,

Sorry for the inconvenience the price of the variant on the Variable single product page issue will be solved with our new update, our development department is already working on it and soon you will find an update of the Theme release till that please be patience.

Thanks for your understanding.

Hi,

I think it is the permission issue. Please set the child theme CSS folder permission to 777 then check your site. I hope it will solve your issue. Otherwise you have to purchase the support then we will debug your site and solve it for you.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Well… Since I first bough the theme, this is first time I asked a question about it.

It isn’t permissions. When I save, files are written to the css folder:

bootstrap.css, bootstrap_1.css, bootstrap_rtl.css, bootstrap_rtl_1.css, skin_1.css, skin_rtl.css, skin_rtl_1.css

The things is, those are the files with default values and not according to settings made in theme options.

Hi,

Then we have to debug your site and for that you have to contact us through ur support system with your site Login details.

Thanks.

how delete

Hi,

1. For Removing Size Guide Tab: The Size Guide Tabel comes from Appearance >> Theme Options >> Woocommerce >> Single Product Page: https://prnt.sc/iog8ke and you can see in the screenshot clearly that Block is being used to create that tab so go to Blocks find the particular Block: https://prnt.sc/iog8kv and just edit and change as per your requirement and as you said that you want to disable/remove the Size guide tab from Single Product Page so just remove the Block Slug name from Appearance >> Theme Options >> Woocommerce >> Single Product Page: https://prnt.sc/iog8ke and check your site after removing the browser cache.

2. For removing BUY THIS THEME you have to go to Appearance >> Theme Options >> Menu and scroll down to the page you will find Menu Custom Content just remove or change it as per your requirement. Please see this screenshot for the better understanding: https://prnt.sc/jrw1mw

Thanks.

Hi,

This is default function for the themes, themes generate thumbnails accordingly as these will be used somewhere on the pages of the website.

OR

Please use this plugin WP Optimizer: https://wordpress.org/plugins/wp-optimize/ It will optimize images and reduce storage capacity. It is not possible to generate desired number of thumbnails as mentioned earlier.

OR

Please read these docs: https://enviragallery.com/how-to-stop-wordpress-from-generating-image-sizes/ & https://mythemeshop.com/blog/how-to-prevent-wordpress-from-generating-image-sizes/

Hope it will help you.

Thanks.

Hi,

You have to go to Appearance >> Theme Options >> SEO and enable Microdata Rich Snippets: http://prntscr.com/jrvy2q This option is showing your post details or page details on the Google page when someone searches your site. It is basically a short summary of your page in the search results of Google, Yahoo, Bing and sometimes in the News feed of Facebook in a nice format with star ratings, author photo, image, etc. See Examples of Rich Snippets Here:https://www.brainstormforce.com/rich-snippets-the-relation-with-serps-and-ctr/

You can control the micro data from Appearance >> Theme Options >> Post http://prntscr.com/ed6apy

And also you can use Yoast SEO Plugin: https://wordpress.org/plugins/wordpress-seo/ it is 100% compatible with our latest Theme.

Thanks.

Thanks for your reply. In Theme Options > SEO > It is written that “Compatible with Yoast SEO Plugin” but I am using SEOPress.org SEO plugin which is much better then Yoast. So what is the Solution? or any other way I can accomp;lish the same task?

Hi,

Then you have to ask from Plugin author he is the person will help you to achieve your task with the help of the Plugin.

Thanks for your understanding.

Hi,

There are two Plugins which are necessary or required for the Porto WordPress Theme and those are WPBakery and Porto Functionality Plugins and as you said that your site works perfectly fine without using the WPBakery Plugin and you do not want to use it so it is up to you can or cannot. Although if you install any demo then it will give you error without installing a WPBakery Plugin and if you will not use WPBakery Plugin you will not be able to use the functionality of it.

And there are no such plans to replace the WPBakery Plugin with WordPress editor (Gutenberg) coming up yet but our development team will work on it.

Hope you will get your answer.

Thanks.

Understood. Thanks for the reply!

Hi,

Thanks for sharing the. suggestion with us I am forwarding this to our development department and they will look through it in the next coming updates.

Thanks.

Hi,

Please go to Porto >> Setup Wizard >> Child Theme and Click on the Button Create and Use Child Theme your child Theme will be created please see this screenshot for the better understanding: http://prntscr.com/jrlqho

Thanks.

Thanks for Appreciation

Hi,

Please update your Theme to latest version 4.4.3.1 you will find the updated Plugins in it.

Thanks.

Hi,

It must be any third party plugin confliction issue at your end so please deactivate your site all the third party plugins and check your site after removing the cache hope you will not find an issue and after that again activate your site all the third party plugins one by one and check which one is creating an issue for you.

Or please make sure that you are using the latest Version of the Theme and Plugins if not then Please update it first.

If your issue will not solve then we have to debug your site and for that, you have to contact us through our support system with your site Login details.

Thanks.

Hi,

It seems that Porto Functionality files are crashed, so please go to wp-dashboard >> plugins and delete the Porto Functionality Plugin and upload the Porto Functionality Plugin again from wp-dashboard >> plugins and activate it hope you will not find an issue if yes then contact us through our support system we will check and solve it for you.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

And Thanks for notifying this issue to us I am forwarding this to our development team and in next coming updates it will be solved although this is the small CSS issue you can solve it by Pasting the below given Custom CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and the issue will solve.

Thanks.

Hi,

Please contact us through our support system with your site WP Admin Login and FTP Login details so we will check and solve this for you.

Thanks.

Hi,

Not here, Please contact us through our support system by clicking the below given button.

Thanks.

when I update to version 4.4.3.1 I lost all configurations, it’s normal?

the problem with variation not solved in 4.4.3.1…

Hi,

I have already forwarded this to our development team and they will solve it in next coming updated til that please be patience.

Thanks for your understanding.

Hi,

We have tested the theme but did not find this type of issue. If your server locates any malware then please ignore this because this is just the import demo file not use in the theme anywhere. SO please feel free to use the theme.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

First of all thanks for showing your interest in Porto WordPress.

And as you know that Our latest Theme Porto WordPress uses Woocommerce and Woocommerce has it’s default functionality and ability to store the Products. Please read Woocommerce this doc: https://docs.woocommerce.com/document/woocommerce-scaling-faqs/ hope you will find the answer.

Thanks.

Hi,

You can turn On/Off Google Fonts from Appearance >> Theme Options >> Skin >> Typography please see this screenshot for better understanding: https://prnt.sc/jr2exq

Thanks.

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.