28315 comments found.
Hi author, found 2 problems for latest version.
First – my website logo missing when I use Facebook’s app open the link that I share from woocommerce
Second – I still able can add to cart on mobile phone, even my product is out of stock, but desktop mode is fine
Hope you can fix it. Thanks
I think there is a new bug with the images and multi languages sites – the image do not appear, you can see them in the UX Builder but not on the website. Please fix this asap!
Hello. I want to create a shop and not just search for product, but product category and symptoms (health). Can we further develop this via the Child Theme ourselves or can this be done in WP? Maybe with tags?
Hi! Thanks for real best theme. I have error when installing plugins in your starting page, “ajax error” on social plugin. What i need to do?
Hi there, Pre sale question: is it visual composer compatible?
Hi there,
I’m afraid we have not had any compatibility tests with Visual Composer. However, we do have our own drag and drop page builder, the UX Builder which is quite easy to use. You can see it in action here https://docs.uxthemes.com/article/186-how-to-use-the-ux-builder
There’s a problem with your Slider on Mobile, In Samsung’s browser.
I rolled the screen to the side, to continue to the next banner, And there’s a little stop before it goes to the next banner.
It is also on your official demo site.
?
Hello,
Just wanted to know how to change basket to cart in this theme tried a lot of ways but couldn’t get it to work.
Thanks in advance.
Hi there,
We have a setting for this in Theme Options > Header > Cart > Cart Icon. Remember to change your Cart Icon style to match your needs.
Good evening
we want to know several things about the template:
1) Is it possible to configure the template on fullscreen with border like this site: https://www.lenarcisseblanc.com/suites/suite-cleo/2) Is it possible to synchronize Booking.com and bookings of the site?
Thanks in advance. Cordially.
Hi there,
1. I’m afraid you might need a bit of tweaking to achieve the exact same look.
2. You might need some extensive customization to achieve this. This plugin https://wordpress.org/plugins/bookingcom-official-searchbox/ should be a great place to start.
Thanks for your feedback. Do you offer customization services? We will create the models for you to develop the site. Thanks in advance.
I am sorry for the inconvenience, but for the comment with the responsive options, i think i found a way around to achieve really responsive view, and it is by making (duplicating) a second slider for mobiles and a third slider for tablets with custom options and set them to show up only on each device respectively. Would you approve that or it has any disadvantages we may be not aware of? One more sales question, if a project is ended and a website where the licence is used gets closed for ever, is it ok to use the license in another new project? Thank you again.
Hi there,
1. This should work without any hiccups.
2. You can transfer the license from the old site to the new site. All you need to do is to delete the purchase details and the installation from the old site and use the license details on the new site.
Thank very much for your clear answer! Keep up the good work!
I’m using the Page – vertical sub nav. template. Is it possible to hide the parent page title in side bar nav.
Also, I would like to reduce the font size. How can I do that?
Hi,
Please send a link to your site via support and we’ll check it out.
Hi there!,
I just installed the theme and have problems with color pickers it does not works and not open when click. How can this be fixed?.
Thanks in Advance!
Hi there,
Please shoot an email via support and we’ll look into the issue.
Hi,
We want to have the ability to send US orders from our US warehouse, rest of the world from our warehouse in India.- If customer selects location as US, then it should map to US warehouse and hence the products available there. *If customer selects location as India, then it should map to Indian warehouse and hence products available there
Can this be done ? If not, could you please suggest a plugin for this ?
Hi,
Please use these channels to contact us for support: Official areas to send in support tickets.
I Purchased 2 flatsome theme license everytime you contact the customer support damn robot reply to your inquiry….
Hi,
Please use these channels to contact us for support: Official areas to send in support tickets. If you try to contact directly via e-mail, you’ll be auto-replied.
Before the update my version 3.5.3 i updated to 3.6.0,with 6000 products lots of image i don’t use any keycan or maxcan for Gmetrix speed 100 sylow 95 loading time 1 seconds google insight desktop 95 mobile 94 now i updated the theme to new version 3.6.0 the gmetrix speed 98 sylow 88 loading time 1.6 seconds google insight 93 desktop mobile 86 this file cannot be minified before its not showing in google insight before (themes/flatsome/assets/css/fl-icons.css) before this file can be minified so why the new update this file cannot be minified.
Hi there! Could you, please, point me, which script controls mini-cart in the header? I have issues, when desired number are shown for a moment at the start of page load, and are changed to wrong ones when page is fully loaded.
Hi there,
Please shoot an email via support and we’ll look into the issue.
Hi UX-themes 
I have added my own product-pictures to my store and removed the default pictures, when I choose a color and add it to the cart, the right color wont show up, just the default color/picture, is this something that can be fixed with your theme? Thanks!!!!!!!
Hi,
Please use these channels to contact us for support: Official areas to send in support tickets.
I have updated the Google Analytic Code on Header.php, and find error, and I closed the browers, and after that header.php file becomes 0 KB Blank file….. Please suggest me the solution
CSS Issue on Checkout Page using Stripe as Gateway
The fields for:
Card Number * Expiry Date * Card Code (CVC) *
are not displaying at full height so customers are not able to enter data into the fields.
I recently updated to latest theme and latest version of WooCommerce and have latest WP installed.
If you go to: http://highlinesocial.com/shop/ and add an item to cart and checkout you can see the fields I am talking about.
Hi, i m looking for something like this please check https://prnt.sc/jt8c67 and here is direct link https://www.oshi.pk how can i do this please.. if its because of any plugin so please suggest me any good plugin and way, if its possible with your theme with plugin or any other way so please let me know
thanks
Hi,
One of our client had bought Flatsome theme in past. The developer who had build the website using your theme had probably (we are not sure) modified the internal files of the theme as per the clients requirement. Old developer had created a child theme too.
We are getting some issues with the theme now. So, I just want to know if buy the support license again from you.guys, can you help us the analyze and fix the issue?
Hi,
The error caused me to delete all of my products from woocommerce the affiliate/external product button is not working properly I use linkshare affiliate and i’m trying to add this link
http://click.linksynergy.com/deeplink?id=NdsBEuwkbmo&mid=1237&u1=styleneur&murl=https%3A%2F%2Fshop.nordstrom.com%2Fs%2Fmadewell-naida-slide-sandal-women%2F4918448the link works properly when you click the product (add to cart) icon from the product catalog page the link get redirects to the merchant site
But, when you open the product page and cllick on the button BUY NOW it doesn’t work.
I also tried going to your demo website to check the code from the console and I saw the button is functioning with the P tag in your affiliate product page where as in my site there’s no P tag there is a <form> tag which is quite disturbing to me
I also tried adding the product by deactivating all the plugins from the site but, still whenever you click from the product page.it shows missing id
Please help
,
Regards, Aleena.
Hi there,
Please shoot an email via support and we’ll look into this issue.