Hi Andrew,

Thank you for your patience.

Can you make sure under Appearance > Customize > Blog > General that your Main blog page hasn’t been set to “products” – https://cl.ly/sLnu

- AJ

Regarding the local scroll? I just replied to it

It seems to be the Line Chart element that is causing it

The line height should be getting it’s height on site load. Any chance you can share the URL so I can have a look?

- AJ

This shouldn’t be happening unless there is something lazy loading on the page such as an image that is 500px tall and is lazy loading on scroll, there is no way for the scroll to know. Can you share a live example?

Hi,

The example provided is just adding a slider above the site. You can do this already with Total using this function – https://wpexplorer-themes.com/total/docs/adding-sliders-top-pages/ – and select the following position – https://cl.ly/sGTX

I’m glad you like the theme!

- AJ

Wow. Your theme is the best. I will buy another license soon.

The option does what it says, it floats the columns to the right. By default all column float to the left. So the first column would be on the right instead of the left.

Here is a video guide – https://www.youtube.com/watch?v=li2z_tVUqy4 – this is basically the only reason to use this functionality.

- AJ

You can use a special class like this if needed – https://wpexplorer-themes.com/total/docs/left-side-menu-dropdowns/

However, if you have that many dropdowns I would consider maybe re-thinking things a bit in terms of usability. Maybe instead having some links in a sidebar or even the footer to slim down the primary menu.

- AJ

Thank you it worked

Hi,

1. It’s not possible to center the 2 items without using a completely different javascript function for the filter and masonry positioning. It would be a massive undertaking.

2. Changing the 6 grid to 4 grid is possible with some custom CSS. However, if instead of the Post Masonry Grid you use the Total Post Types Grid you can actually select your responsive columns via the settings – https://cl.ly/sGTp (assuming you like this module)

- AJ

Thanks. I’ll give that a try.

Hi,

The plugin is so horribly coded/commented it’s nearly impossible to follow the logic and figure out how things are loading in the backend. I wasn’t able to trace down where the issue is coming from exactly but this is the only plugin that seems to break things. So I just updated the theme to remove alpha selectors (currently only used in the metabox) if the plugin is enabled. Can you try replacing this file via FTP – https://cl.ly/sGbV – under Total/framework/classes/

- AJ

that worked perfect, thank you – will that fix be in the next update? too bad NEXT gen is coded bad they see very popular and widely used.

Yes, the added tweak will be in the next update

A new company recently bought NextGen so they may improve on the plugin, but it seems right now they are focusing a lot more on their themes. We’ll see

- AJ

Basically what you want is to inject a second navigation area which you can do easily via theme hooks – http://wpexplorer-themes.com/total/docs/action-hooks/

Example snippet: https://wpexplorer-themes.com/total/snippets/under-header-menu/

There isn’t a built-in option for this so you will need to add it via the child theme then add a little CSS to style the way it looks. It’s pretty basic stuff though

Let me know if you have any followup questions.

- AJ

Hi AJ is this something you could do for us? and pay you?

Hi Chris,

Thank you for your patience, I was pretty sick last week. I can definitely help and no need for payment if it’s a simple menu.

My recommendation though if you need dropdowns on this menu and a mobile version is to just install a menu plugin that allows you to add menu’s via a shortcode, such as UberMenu. Then you can quickly insert it to the site with this code:

add_action( 'wpex_hook_header_after',  function() { ?>
    <div id="prefix-secondary-menu" class="container clr">
        <?php do_shortcode( '[ubermenu config_id="1" menu="1"]' ); ?>
    </div>
<?php } );

There are tons of great menu plugins out there you can use. It should be very easy to add like this as opposed to coding your own menu. However, if you don’t need dropdowns and you are going to hide on mobile then it’s very easy to add manually without a plugin. I can provide the code.

- AJ

Hi,

1. Yes, there is a site border option in the Customizer: https://cl.ly/sGTm – but even if you choose a theme without it, it’s usually very easy to do with some custom CSS.

2. Connecting with Booking.com is not a theme related functionality. This is something you’ll need to do either via an added plugin or if booking.com supports some sort of embed function (some of the booking sites allow you to use a few lines of code to embed the booking on the site).

If this is for a hotel/restaurant what a lot of developers do is use WordPress for building the nice looking site but then link to a 3rd party for the booking process.

- AJ

ps: Thank you for your patience, I’ve been sick the last few days

Thanks for your feedback. Do you offer customization services? We will create the models for you to develop the site. No problem ! Thanks in advance.

Hi,

Sorry for the delay I was sick pretty much all last week. I do not offer any sort of customization services because my primary focus is on improving the theme, theme companies that offer customization services spend a lot of time on customizations but they could instead focus on making the theme better

That said, Total is very popular and developer friendly so finding a good freelancer to help you make advanced child theme edits should be very easy. If you want some recommendations for design agencies familiar with the theme I can recommend a few, but it would be more expensive then getting a freelancer from somewhere like Envato Studio.

- AJ

Hi,

Because of how ThemeForest works I don’t have access to any email’s or other customer information. If you provide me with an email I can zip it over or you can renew the support license on this account (would be better to just purchase a new license on your own account so you have your own license and also gives you the ability to use it for another client) and submit a private ticket – https://wpexplorer-themes.com/support/

- AJ

Please send me the zip to support@uptimecomputing.com.au

Thank you

Will send right now.

Hi,

The reason it gets reset is due to the sanitization of color picker fields in WordPress and in the javascript. The only way possible would be to turn it from a colorpicker field into a text field so you can enter anything you want.

If you would prefer simple text fields for color options so you can enter hex, rgba, or whatever. I think I can write up some code you can paste into your child theme for that.

I can tweak the way the Total module background options work for a future update (great idea) the issue becomes with the the page builder core modules like those in the Design Options box – https://cl.ly/sGjb – because of how they are generated. And the inconsistency may be a bit confusing for the end user.

- AJ

ps: You could also use custom CSS by giving the module a unique classname then targeting it with CSS – http://wpexplorer-themes.com/total/docs/making-css-edits/ – this could be a good idea if you are using the same gradient over and over again to slim down the code a bit.

Hi,

This is AJ the theme developer.

That is correct, because “full width” rows stretch to the entire browser window and the vertical header is positioned to the side of it. There is no way around it and also many customers use this to their advantage when creating see-through vertical headers with full-screen backgrounds under it.

Did you want to share the URL you are working on maybe I can take a look and provide some feedback on how we can get things looking great?

- AJ

We updated the price, unfortunately ThemeForest counts this as an “update”. The official theme changelog is here: https://wpexplorer-themes.com/total/changelog/

There will be an update this week though

- AJ

Usually if it’s not working in Chrome only it’s either because of how the file is named (empty spaces, extra periods…etc) or an https issue. Can you share the URL so I can see?

- AJ

Hi,

This is AJ the theme developer.

To open menu items underneath would require changing the dropdowns into Toggles. This can’t be done with CSS it would require first removing the theme’s dropdown script which takes a bit of code added to a child theme’s function.php file – https://wpexplorer-themes.com/total/snippets/destroy-superfish-menu/ – then you need to add custom javascript for the toggle affect.

What you could do instead is use a menu plugin that uses toggles by default to replace the main menu.

I would definitely consider adding this in a future update if more customers were to request it

- AJ

Great, thank you for your help AJ always appreciated! Another question i have, is that i want to use in the bottom of vertical menu the social icons as is on the topbar like here http//demo.edge-themes.com/vigor4

Hi,

The reason I don’t do this sort of thing by default in Total if you notice this example – demo.edge-themes.com/vigor4 – on mobile the social is gone. Which is a common issue with theme’s that have widget areas or extra content on the vertical menu.

Of course it’s very easy to add I created a little plugin you can use – https://wpexplorer-themes.com/total/extensions/vertical-header-widget-area/ – which places a widget area under the header when using the vertical header function. So you can use this function to add a social widget under the menu.

Or you can easily use a child theme to insert any code you want to the header via a hook – http://wpexplorer-themes.com/total/docs/action-hooks/

- AJ

I am finally feeling a bit better..Thank you!

This is a security warning from the browser. It sounds like half your site is set to http and half isn’t. Can you make sure under Settings > General that your site and wp URL’s both have https in the URL and that force HTTPS is setup on your site in the backend.

When you do try and load the front-end editor is the URL loading in https or not?

- AJ

Hi AJ! It is set to https in both the site and the wp URL in the settings > general, and its loading with https in the frontend editor. Still not working unfortunately.. Is there anything else I can do to make it work?

- Linda

Hi Linda,

That is very weird. Do you want to submit a private ticket with the logins so my support staff or myself can log in and have a look? https://wpexplorer-themes.com/support/

If you look at this doc page – https://wpexplorer-themes.com/total/docs/visual-composer-issues/ – can you also verify points 7 and 9 incase it’s one of those issues?

- AJ

Hi,

This is Aj the theme developer. Thank you for your patience, I’ve been sick and my support staff only handles tickets I do all the comments

This would happen for 2 reasons:

• When updating via FTP not all the files were uploaded. So re-uploading should fix it.

• It could be a permissions issue on the server if you see the files on the server and you are getting the error then it’s definitely permissions related. You can contact your webhost so they can fix that for you.

- AJ

Hi Michel,

1. Next/Prev comes directly from WordPress via get_previous_post_link and get_next_post_link functions. The only way to display an excerpt would be to fully modify the next-prev.php file via your child theme and instead use the get_previous_post and get_next_post functions to grab the post then create your own link, excerpt, image…or whatever else you want to display.

2. For the post series it would also require manually modifying the file, I wouldn’t recommend this because of SEO reasons. However, you could modify the “related posts” – https://wpexplorer-themes.com/total/docs/alter-related-posts-query/ – if you wanted to instead display posts from the same series and then disable the series list above the post (some customers have done this).

- AJ

Thank you AJ.

That’s beyond my competence, so I’ll manage with ‘W4 List” plugin to add posts at bottom of portfolio items.

Michel

Hi,

Depends how the background was added by default an if it’s a site wide background or for a single page only. Did you want to share the URL o I can look and provide my recommendation?

- AJ

It was added on an individual page. I got it to work this way:

.page-id-7 { background-image: url(http://urltofile.jpg) !important; background-repeat: no-repeat; background-position: center top; background-attachment: fixed; }

If you suggest different CSS, let me know. Thanks.

Nope, that is the right way of doing it