23226 comments found.
Hello. I used the license code once, on my test page, then i deleted it, because it had some problem with importing the demos. I reinstalled it on the same domain, and now i can’t activate the page. Can you help me with this?
Hi,
Please contact us through our support system with your product purchase code so we will reset the code for you.
Thanks.
Hello I have a question, Do I need to download the revolution slider plug-in separately?
thank you
Hi,
No you do not need to download the Slider Revolution Plugin separately, The Plugin is already purchased by P-Themes and already included in the Theme Package you can use it after installing the Theme easily.
Thanks.
Hi, How do you add a button to the header menu? i can’t find a class to do this, if i write btn as a class on the main menu it gives me a pretty big bordered button and not a clean one. I need to turn an item in the header menu into a solid button (call to action link)?
Hi,
Can you please provide me the Link of the Page and screenshot, that which button you are talking about??
Thanks.
Basically what i want to do is on the main menu (header menu) in this case: http://www.portotheme.com/wordpress/porto/medical/ the “buy porto” link i want it to look like when you hover it and the rest of the menu should remain the same. I want the menu to look just like this:
https://imgur.com/a/bsmBIGMHi,
The “buy Porto” is the Custom Menu Content you have to set from Appearance >> Theme Options >> Menu scroll below you will find Custom Menu Content and then you can set it like same as the Main Menus style from Appearance >> Theme Options >> Skin >> Main Menu please see this screenshot for better understanding: https://pasteboard.co/HqJfVO0.png
Thanks.
but how do i set a background color on just ONE item? in this case a background color on the “buy Porto” item? and the rest remain the same
Hi,
Yes the screenshot that I provided you above will only works for the Custom Menu Content not for the Main Menu.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Ok but before i purchase it, is it possible to to what i want to do?
Hi,
Yes you can set the Custom Menu Content Color separately by following the screenshot I gave you above and also with the help of Custom CSS.
Thanks.
so you can’t set a Custom Menu Content Color if you use the header type 16?
Hi,
As it is clearly written in the providing Screenshot: https://pasteboard.co/HqJfVO0.png the setting will only apply when you choose the header type 1,4,9,13,14 otherwise you have to use Custom CSS.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello and thank you In the form of a new version porto , There is a bug in the mega menu . The same picture as below
https://s33.postimg.cc/sp5jsjya7/error_mega_emu_2.png https://s33.postimg.cc/fkzzg0j4v/error_mega_menu.pngHow to fix the problem ?
The problem was solved in Java code
https://s33.postimg.cc/6ikp0lvm7/image.jpgHi,
I have tested the latest Theme at my end and do not find this issue. Please see the below-given screenshots:
Narrow Selected:
* https://pasteboard.co/HqzWWai.png
* https://pasteboard.co/HqzWLD5.png
Wide Selected:
* https://pasteboard.co/HqzXgL4.png
* https://pasteboard.co/HqzXs3h.png
The issue is at your end so please make sure that you are using the latest Theme and Plugins on your site if not then Please update your Theme and Plugins and check your site after deactivating your site all the third party plugins and check your site after removing the browser cache hope you will not find an issue if yes then we have to debug your site and for that you have to contact us through our support system.
Thanks.
Hi, I strongly recommend this theme, it has everything. Just one quick question to the support team. I am using header 16 and I have been trying or days to remove/change the white background from the header-menu section (where the logo and menu are located), can anybody help?
Hi,
You can change the header and menu background color from Appearance >> Theme Options >> Skin >> Header and Appearance >> Theme Options >> Skin >> Main Menu and if after making changes from Theme Options you will not able to see them on your site frontend then it must be the cache issue at your end so you have to deactivate your server, site and browser cache while you are in the development process and check your site after removing the server site and browser cache hope you will not find an issue.
OR
It seems the permission issue. Your server did not give permission to add/save the settings of the Theme Options. Basically, when you saved the theme options then it’s created the skin_1.css file inside the CSS folder, because of permission the theme is not able to create this file on your site. Please contact your hosting provider to change the permission to 777 or 755 of the CSS folder and all files.
Thanks.
Hello, for some strange reason variable products with sale prices aren’t showing anything at the product page, also on archive page it says.. Offer ends in:
without any number.
Is there any error or it’s my website end? Thanks
Hi,
I have tested it at my end and it works perfectly please check this link: http://porto.mustufakhan.com/shop2/product/silver-porto-headset/ the issue is at your end so please make sure that you are using the latest version of the Theme and Plugins and may be it is any third party plugin confliction issue at your end so please check your site after deactivating all the third party plugins hope you will not finds an issue if yes then we have to debug your site and for that you have to contact us through our support system with your site Admin Login details.
Thanks.
Hello, I just discovered I needed to have Visual Composer to this feature works!
Sound’s Great!
Always use, install/activate all the Theme required/recommended Plugins when you are using the Theme because those all are necessary for the Theme functionality.
Thanks.
Hello, how can i make breadcrumbs smaller? and remove the top padding of 12px? i’m using breadcrumbs type 6. thank you
Hi,
You can change/set the breadcrumbs from Appearance >> Theme Options >> Skin >> Breadcrumbs easily.
Thanks.
hi dear, please send me your email address i see the bug after update version 4.4.4 please see attach file: http://s9.picofile.com/file/8329500526/Dubai.jpg
Hi,
This is not the bug the mega menu pop up moves to rtl because the rtl version is selected please share your site Live URL with us so we will set it with the Custom CSS for you.
Thanks.
Hi,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
.rtl ul.sub-menu {
width: 650px !important;
}
.rtl #main-menu .mega-menu .wide .popup {
right: -500% !important;
}
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
i update this file but not work good !!! plz help me for menu …
Hi,
The code works perfectly at our end, I have provided you the code after testing it on your site and your site menu’s look after pasting the code is:
1. https://pasteboard.co/HqIul6J.png
2. https://pasteboard.co/HqIusdc.png
3. https://pasteboard.co/HqIuz8C.png
4. https://pasteboard.co/HqIuHbd.png
5. https://pasteboard.co/HqIuPlU.pngAnd if it is not working at your end then we have to debug your site and for that, you have to contact us through our support system with your site WP Admin Login details.
Thanks.
this menu is worked but not fix in menu … not good in RTL langueage
whats your email address?
Hi,
Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
And our email address is newsmartwave@gmail.com
Thanks for your understand.
I have a new problem.
when the product has no variations it shows “availability: in stock” (https://acessoriosdahelo.com.br/produto/tiara-gatinha-aveludado/)
when the product has variations, it doesn’t show “availability: in stock” (https://acessoriosdahelo.com.br/produto/meia-longa-babados/)
the add to cart button is not hide when the product is out of stock on products that have variations. (https://acessoriosdahelo.com.br/produto/meia-longa-babados/)
can you help-me to solve this? another note, in the translation file I can’t translate the word “Availability”
Hi,
I have tested the Stock Status at my end and I think this is the problem in the Theme right now, The Stock status won’t show in variable products when you select any variant when the price of all the variants are same and if the price of any one of the variant is different from other variants then the Stock status message works completely fine.
This is the problem in the latest update and I am forwarding this to our development department and they will fix it with the next Theme update so til that please be patience.
And for “Availability” translation issue please contact us through our support system with your site WP and FTP Login details so we will solve it for you.
Thanks.
WooCommerce Product Search is not replacing the default theme search field..
Hi,
Can you please explain your issue more clearly if possible with the help of screenshots ?? And please tell me that Would you use any third party plugin for WooCommerce Product Search if yes that which one please provide me the Link as well.
Thanks.
Hi,
Several days ago i updated my website to latest version of the Porto everythings is OK but the concept slider… I investigate the problem and i’ve found this “its same at the Porto’s demo page” Concept slider working fine at the desktop mode but when i check it with the mobile preview its just corrupting. The big circle dosent appear. How can i fix the mobile version of the concept slider?
Screenshot: https://screenshot.net/g661czv
Thanks!
Hi,
Can you please check Our Live demo at your end on Desktop and Mobile as well: http://www.portotheme.com/wordpress/porto/classic-original/ hope you will find it works perfectly it means the issue is at your end and that may be any CSS issue or the setting issue so please once create a fresh new page on your site and create a Same Concept Slider on the fresh newly created page hope you will not find an issue if yes then we have to debug your site and for that you have to contact us through our support system with your site WP Admin Login details.
Thanks.
Hi,
Actually i’ve got the screenshot from your demo ( http://www.portotheme.com/wordpress/porto/classic-original/ ) Its not working on your demo too. I also re-created but it is not the solution result is the same at the screenshot. How can i fix it?
Thanks.
Hi,
Actually the big Circle is also shown same in size as like the other one’s on the Mobile Version because the Theme is fully Responsive and if the Responsive code will not Work then it will be shown as big as in the Desktop version otherwise it will resize as the Screen shrinks.
hope it is Clear now.
Thanks.
So there is no error… I’ve got this screenshot from my mobile phone. Can you please tell me everythings fine on this screenshot?
Screenshot: https://pasteboard.co/HqmjBag.jpg
Hi,
Yes in your providing Screenshot everything is perfect and fine it is same as in the Demo.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
как сделать так, чтобы при нажатии на фото во вкладке отдельный товар, фото открывались полностью? А то клиентам надо подсказывать, что надо нажать маленький плюсик на фото справа внизу. Спасибо.
Hi,
Can you please explain your issue more clearly if possible with the help of screenshots for our better understanding.
Thanks.
У меня на сайте фото открывается +, я хочу как на вашем шаблоне.
при наведении мышки на фото, открывается большая фотография. Как это включить?
Hi,
Actually the Property Page you are accessing here: http://www.portotheme.com/wordpress/porto/real-estate/property/south-miami/ is the Portfolio Page and you can set the Portfolio Page as per your requirements from Appearance >> Theme Options >> Portfolio >> Single Portfolio.
And the page on your site: https://divan78.ru/shop/mexanizm-dlya-divana-klik-klak-ikeya-bedinge/ is the Single product page and you can set it as per your requirements from Appearance >> Theme Options >> Woocommerce >> Single Product.
Single product page Image Pop Up style by clicking on + is the Default Style of the Theme and Woocommerce and you can not change it by using Theme Options you can change it only by doing Customization.
Thanks.
Hi i use cf7, is it possible to change the color of the button “Send”? Ty
Hi,
Can you please share the Live URL of your site Page where the Contact Form is used ??
Thanks.
Hi,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the color values as per your requirements and check your site after removing the browser cache.
input.wpcf7-form-control.wpcf7-submit.btn.btn-primary.btn-lg {
background-color: red !important;
color: yellow !important;
}
Thanks.
Hi i tried to configure the colors in Theme Options > Skin > Main Menu but i managed to set up only the color of the background.
How i can change the color of selected link in menu bar and color of link when mouse is over?
I would like to center links in menu bar too, is it possible?
Ty
Hi,
You can change the color for the menu Links from Appearance >> Theme Options >> Skin >> Main Menu, Please see this screenshot: https://screenshot.net/dwrm9um & https://screenshot.net/dexmdh0
You have set the Menu Items in the Center if you have used the particular header type: like 1, 4, 13, 14 then you can set it to Center from Appearance >> Theme Options >> Menu please see this screenshot: https://screenshot.net/dd1o5aw
Thanks.
Hi,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the color values as per your requirements and check your site after removing the browser cache.
input.wpcf7-form-control.wpcf7-submit.btn.btn-primary.btn-lg {
background-color: red !important;
color: yellow !important;
}
Thanks.
Hi! I need one information, if i use “recent portfolio” and have “ajax on load” is it possible to set image to be “clickable/zoom” so that people can see it larger. If I open portfolio through direct link than image can be clicked and zoom.
I use Portfolio – Gallery
@LuukGlansdorp – How did you get this grey hover options on your PNG images.
Hi,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Thanks.
@LuukGlansdorp – From what i can see in your website you can correct most of the english words by editing menu and widget settings.
Just go to Apperance -> Menus and Apperance -> Widgets and you will find these words.
And Categories you can edit in Theme options -> Menu
Hi guys,
On my website (https://www.dakraamconcurrent.nl/), I have set the language to Dutch. However, some items still remain in English (like ’’Categories’’ on the homepage). Can anyone please tell me how I can translate certain English texts on my Wordpress website that haven’t changed to Dutch?
Big thanks in advance!
Hi,
Please read @metuza comment you can change that Categories word from Appearance >> Menu if you have selected the Header type 9 as written in this screenshot: https://screenshot.net/dg7xag5
Thanks.
Dear Support, dear @metuza, thank you very much.
However, on this page for example: https://www.dakraamconcurrent.nl/dakramen/uitzettuimel/ , there are still a few things in English, like the ’’Sort by’’ and ’’Show’’.
Any suggestions on how to change this? I’m really sorry but I just can’t find it 
Thanks again!!
Hi,
For our theme to be fully translated into your language you need to convert 2 language files as our theme has 2 default language files:
First in the theme’s lang folder wp-content/themes/porto/languages Second in wp-content/plugins/woocommerce/i18n/languages/woocommerce.pot please translate this file and uploaded the .po and .mo file of this to wp-content/languages/plugin
I hope after that your translation will work fine otherwise please contact us through our support forum.
Thanks
hello, when a menu element is in narrow mode, links below have hover effect. But that isn’t happening in wide menu. Can i do this in wide menu also?
Hi,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the color value as per your requirement and check your site after removing the browser cache.
.mega-menu .popup li.menu-item a:hover {
background-color: red !important;
color: yellow !important;
}
Thanks.
It works very well but if i have an image in that menu with position “right”, the hover effect overlaps the image. Can i have the effect only in the letters or put the image in a separate row? thank you
Hi,
Can you please share your Live site URL with us and the Screenshot of the Issue so we will check and makes a perfect effect for you.
Thanks.
thank you
Hi,
The code works perfectly fine at my end please see this screenshot: https://screenshot.net/d243na3 I think you have not set the mega menu perfectly that is why the code won’t work at your end so I have to debug your site and for that we need your Live site access through our support system.
Thanks.
Hi, is it possible to hide tab info with dimension and weight in single product page layouts?
Sorry, hi found the response:
Hi,
For Removing Default Woocommerce Single Product Tabs Please read and follow the instructions written in this doc: https://docs.woocommerce.com/document/editing-product-data-tabs/
Thanks.
Hi,
Sound’s Great!
Hello.. After some months now with the archive products infinite scroll and variable products button selector i now have a feature request due to some reports from my customers.
1. The color buttons used to select color on variable products can we have these a little more rectangular in size? Now they are square and in mobile devices very small so they are difficult to hit the correct button with big fingers.
2. The infinite scroll for products archive pages in some mobile devices scroll very fast and ok but sometimes it hang for a little ms wich is enough to lead the customer belive there is no more products. Also if customer scroll down countinusly it sometimes take a few ms before the icon loader appear or the customer actually has to stop and waiting for the icon loader and customer is again lead to belive there is no more products.
Could we replace the icon loader with a Load More button, or make it an option? Then customers will have full control.
Hi,
1. This is very simple you can make more rectangular color buttons as per your requirements by using Custom CSS easily.
2. I am forwarding your suggestion to our development team as a feature request then they will consider it if they will find fit with the Theme environment but I am not giving you the guarantee for that.
Thanks.
