13531 comments found.
I created a subscription-only site. Students can click on the lessons in the appropriate courses (they’re not greyed out), but when they try to open a lesson within the course, they get an error message that it is premium content and they have insufficient funds.
Hi slpjane,
In the latest version of the LearnPress plugin, we allow users can click on the lessons in the appropriate course. But they can’t view lesson content if they haven’t enrolled course.
If you want to users can’t click on the lessons, just go to LearnPress / Courses / edit course / Course Settings / turn-off the Submission Form option (http://prntscr.com/jw6cso) / Update course
Thanks for the quick reply. The real problem is that the users should be able to access the content (they are authorized), but cannot. They get an error message even though they have the right membership level for the course.
Hi slpjane,
I will need to check your site more carefully. Please send me a request to edusupport@thimpress.com with subject “slpjane – Eduma Support”.
Your support time is expired, please consider renewing the support 
Thanks for the message. I just sent you an email.
Hi slpjane,
Our team is working on your case 
Thanks, I appreciate it!
Hello, I was in touch with one of your team members, but haven’t heard back recently. After upgrading to Learnpress 3.0, none of my lessons are viewable/accessible, making my site completely non-functional. I would really appreciate it if someone could reach out to me about this. Thank you!
Hi slpjane,
Sorry about that. Our team is checking your site again.
Hello, I am in such a bad situation. The membership feature is not working on my site, even after your team updated my site to Learnpress 3.0 (which they said was supposed to resolve the issue). The update created a bunch of other problems that I have finally been able to sort through, but I am not able to fix the original membership problem. A member signs in but can’t access the lessons- it shows that they are trying to access “premium content” and have “insufficient funds,” even though they should be able to access all lessons for free with their membership level. If your team could please communicate with me, I would really appreciate it. It has been several weeks with no resolution.
Hi slpjane,
The upgrade was not proceeded regularly and that’s why. Some data is corrupted then it’s quite complicated to resolve. We will try harder in this. Please give us some bit more time.
So sorry for the inconvenience.
PS: Did you backup the site before? You can deploy a duplicated site.
The website was just finished a few weeks ago, so we didn’t notice the problem until I tried to add a new subscriber. We don’t have a working website to fall back on as it never worked. Thank you so much for the update, I really appreciate it. If you could keep in touch about how it’s going, that would be great. Do I need to do anything additional such as backing up now?
Hello, it looks like my last message didn’t send. Can you please give me an update on the fix? The membership function didn’t work properly before the update either.
Hi slpjane,
Our team is checking again.
Thank you!!! I really appreciate it. Would you mind giving me an update after they do?
Definitely
Hi slpjane,
We will need some bit more time.
Is It possible to include learnpress courses inside woo products? So if people buying woocommerce products, they get the course too.
Hi Husanto,
Yes, we provide WooCommerce Payments addon for those online courses. Users can add courses to Cart then checkout with WooCommerce payment gateways, just like a product
Thanks for reply. But I means if I want to adding the courses inside a woo products, so if people buy a products from shop, they enroll to the course too like I’m using in learndash before. So don’t just buy a course it self. They can buy from woocommerce shop.
And possible to put the buy button to another pages using shortcode maybe?
Actually, I love this themes, so I just want to make sure it can be work like that before using this theme.
Sorry Husanto, it’s not possible right now 
But that is a good idea. I will discuss more with the develop team. Thanks for your feedback
Hello the best team. i want to design beautiful demos for you. Do you want to cooperate?
Hi taftyazd,
I really appreciate. We will need to discuss more with you about this. Can you send an email to tungnd@thimpress.com – our marketing leader
Hey, I want to add topbar menu to course lesson and quiz page in this theme, trying to contact support since long please reply fast! i am in need of help
Hi medha21,
It’s not in the theme design but let me try. Please send me a request to edusupport@thimpress.com with subject “medha21 – Eduma Support” – we will discuss more about it
Is it possible to replace the buy button with enquire button? On clicking enquire button, a link or popup with gravity form should open.
Hi anilreddy0102,
Yes we can make that
Question:
Is it possible to use LMS this way?
LearnPress > Paid Memberships Pro – Addon > WooCommerce Checkout
The reason I am asking is because I would like to use LearnPress, then use PMPro addon for the membership and then use the WooCommerce Addon for the checkout
I will use LearnPress – PMPro add-on and WooCommerce for membership packages
I will use LearnPress – WooCommerce add-on for individual purchases
Because I plan on using an affiliate plugin that works with Woocommerce
So do you think this setup should work with no problems?
Thank you for your time @Ken195
Kevin
Hi Kevin,
If you want to use WooCommerce to checkout a PMP membership plan, it’s not possible right now
WooCommerce can be use to directly checkout LearnPress Courses. or using PMP membership checkout.
Dear
We request to solve the following inconveniences:
1) The course: “School of Enigmas” online “is not showing the certificate once all the modules have been completed.
2) We need to know the stability of your hosting in case we hire that service with you. How many visits would the page resist? How would the speed of the page?
3) Where can the response messages be edited when the user registers on the page and when he buys a course?
Hi zgiacaman,
Can you share the site info to edusupport@thimpress.com with subject “zgiacaman – Eduma Support”?
Hello there!
We have successfully purchased your Education theme on Themeforest.net and we love it.
However, after checking multiple times with our webhosting company (HOSTGATOR), the website is still EXTREMELY SLOW.
We bought it because we are entering a competition soon, and we need students to start taking classes soon.
Please help us speed it up and bring it up to standards.
Here is the link: http://philtech.enterprises/
Regards
Hi ithlone,
Speed depends on many other things. Let me check your system and find the best solution for it
Please send me a request to edusupport@thimpress.com with subject “ithlone – Eduma Support”.
we sent you an email.
please, help us with the two issues we mentioned on the email as we need to launch as soon as possible.
thanks!
Hi ithlone,
I’m gonna check your case.
Dear Provider,
We have a serious problem with the qualities of the photos there are in the catalogue of courses.
https://www.quorumspain.com/spanish-courses-in-nerja/The original photos had better quality and we´re concerned because we need to sort the problem out as soon as possible.
Thanks
Hi donpaginasweb,
Sorry to hear that. I will need to check your site more carefully. Please send me a request to edusupport@thimpress.com with subject “donpaginasweb – Eduma Support”. Will try the best to help you out.
Hello I try to show videos in the lessons section but view the only shortcode like [embed_video link=https://youtu.be/*********]. Any plugin required for this??
Hi harsh93925,
Just simple add the link into the lesson content, no need the shortcode. Please try and let me know
Hey! One more query, can you add hierarchy of team feature in thim our team plugin. Like I want to show a hierarchy of team
Hi flexhazel,
That is a good idea. I will discuss more with the develop team. Thanks for your feedback
Hi! Can I change a shortcut (link) from registration button (Register for a Course or Register for an Event) onto a pop-up form being activated by the same form button? In such a way that user can just fill in the name and phone number in this form! Is it also possible to send a notification on this application to e-mail!
Is it possible by clicking on PAYMENT button to activate a link onto a third-party payment system with switching to payment system page and subsequent payment on the side of the bank?
Sorry ivanbratko84, not possible
Those third party payments don’t integrate with our system so…
when i add team section ots appear not like this
Hi ahmed7azem,
The instructors section will display all instructors in your site. It’s not Our Team.
So please try this, go to menu Users / Add New and select Instructor Role.
Try and let me know
Hi
i need to know How to display instructors section in home page like your demo !!
look ! : https://educationwp.thimpress.com/demo-edtech/Best Regards
waiting for your reply
Hi ahmed7azem,
I will help you set up an example. Please send me a request to edusupport@thimpress.com with subject “ahmed7azem – Eduma Support”
I will send you an email immediately … And wait for your reply as soon as possible
Hi ahmed7azem,
I’m on it.
Hello ken,
My developer couldn’t able to fix Forgot password link in the log in section. He says it is because soem unique plugin you have installed, Can you please check and solve?
Hi goocha_charan,
I will need the site access info. Please send it to edusupport@thimpress.com with subject “goocha_charan – Eduma Support”
Your support is expired, please consider renewing too.
Hi, can i use picture in quiz?
Both, in question and answer
Hi webdoktoru,
Of course you can
hi,
is this compatible with WPLMS ?
Hi JFOC,
Do you mean WPML? Cause WPLMS is another theme
yes WPLMS
Hi JFOC,
WPLMS and EducationWP both are WordPress theme. And we just can activate 1 theme at a time.
To compare with WPLMS, I think EducationWP is much more better
IT seems differents, where WPLMS has own system and EducationWP depend on LearnPress or other LMS ?
Hi JFOC
LearnPress is our LMS plugin. Education WP (and many other premium themes) is designed for LearnPress. Yes, it’s a bit different. But it’s better right? Meaning our LMS will be contributed more than Vibe LMS (wplms theme).
i want to buy this theme but i want to know about learnpress woocommerce payment intergation plugin and others addons include with this theme.
Hi lk2819,
They are included
You can see the details here https://themeforest.net/item/education-wordpress-theme-education-wp/14058034/
Let me know if you have any further questions.
Hi ken please check my email thanks
Hi shabzfaiz,
I’m on it.
question for you – i cant seem to find how to change the image on the sub pages like the top header image the comes default, for example its the image on the about page, or the course page or Contact
how do I change that?
thanks
1- Why you didn’t put ( enroll ) buttons for free and paid courses such as udemy ? 2-I need Arabic sites examples that uses your package
Hi HamdySultan,
Actually we have it. http://prntscr.com/jua10u
For those Arabic sites, please send me a request to edusupport@thimpress.com with subject “HamdySultan – Eduma Support”
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