13530 comments found.
Hi Sir, how to change form comment in every post? i mean to rearrange structure the form
Hi ilmiawanhakiem,
https://premium.wpmudev.org/blog/customizing-wordpress-comment-form/Please take a look at this article. It’s quite complicated.
You can send me a request to edusupport@thimpress.com with subject “ilmiawanhakiem – Eduma Support”, we will discuss more 
Your support time is expired too, please consider renewing 
i just need to delete field website in comment Sir but it is hard even after i checked the page you recommend. and i’m sorry for forgetting to update support
Hi ilmiawanhakiem,
It’s okay Just email me, I will help you set it up
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What i need to make the site in Arabic language ?
Hi HamdySultan,
Just change to RTL mode, then use your language
Go to menu Appearance / Customize / General / Extra Features then turn RTL on http://prntscr.com/jwzqe0
Hello Ken Did you have any success?
Hi goocha_charan,
Your developer changed a lot in the main theme. Can I re-install the theme on your site? Those modifications for registration will be lost.
Hello Ken. What about all the customisation we did in the theme, like all the cahnges in the theme?
Hi goocha_charan,
All customization in the child theme will be saved. But any changes directly on the main theme will be lost.
please go ahead.
Hi goocha_charan,
I’m on it.
When i’m installing the theme on my wordpress this message appeat The uploaded file exceeds the upload_max_filesize directive in php.ini.
Hi HamdySultan,
You are using WordPress Dashboard to upload the theme and the Maximum Upload File Size need to be greater or equal to 8MB.
The solution is increasing that PHP configuration or using server cPanel to extract the installation file (eduma.zip).
You can also send me a request to edusupport@thimpress.com with subject “HamdySultan – Eduma Support”, I will help you set it up
Hi,
I want to ask when you guys are planning to have this” Add Tin Can API add-on for LearnPress.” currently we wondering why we cannot use API now we know that is still in your road map, I read a lot from forums and its been year thou, when you guys planning to have this one? thanks.
Hi cristechservice,
Yes, it still in our road map but the dev team is focusing on some other LMS features like Course Frontend Editor and memberships. We will try harder to finish it as soon as we can.
Thanks for answer,
However what happen to your support recently?I have tickets pending and the replied me once a day. hope they will get into my ticket today, its quite important. ” my account name there is ” christianbsm” thanks.
Hi cristechservice,
Our team is checking your case again and we will try harder to solve it today.
can i use google ads for my blog ?
You only support ( true /false , multiple choice ) for quizzes ? Can’t you supprt Multiple Correct, Fill in the Blank, Sort, Match, Select dropdown, Small text & Essay Type and for assignments Assignments similar to HomeWork, Timer (in Days), Auto submit Multiple Assignment Upload Essay type assignment Include assignment in Course, Unit, Event Detailed Result with instructor remarks Auto Messaging & Notifications Front End Functions: Assignment Manual Evaluation Reset Assignment for Student Assignment Auto Submit on timer expire. Remarks from Instructor MEssage, Notification or Email
Hi HamdySultan,
We have True/False, Multiple Choice, Single Choice (default), we also have Fill In Blank, Sorting Choice and Assignments (addons).
Assignments addon not included in the theme, so you can consider checking it here https://thimpress.com/product/assignments-add-on-for-learnpress/
Those other addons that you can download from menu Eduma / Plugins
I sent you an email waiting for your reply ..
Best Regards
???
Hi ahmed7azem,
Our team is gonna check your case.
Why have not you responded so far ???
Hi ahmed7azem,
Sorry for the delay. I missed your case. Our team is gonna check it again.
hi Support Contact me via e-mail! 2 days ago
but I do not see any change in the site !!
Hi ahmed7azem,
You can email back and let us know. Our dev team is checking your site again.
Hi Ken please check email i need help
Hi shabzfaiz,
I’m gonna check it.
Hi, I’m using the Child Theme and I’ve done the Spanish translation of some concepts. When I have updated the theme the translations have disappeared! How can I do the translation permanently?
Hi Ayllon,
Please make sure you follow this guide https://thimpress.com/knowledge-base/loco-translate-guide/
Or just send me a request to edusupport@thimpress.com with subject “Ayllon – Eduma Support”, I will help you make it right
Thank you very much!!!
Hello,
I see there are some icons which are not in font awesome inside the theme, like the chess icon.
Do you know if there will an update of the theme with new font awesome icons included?
Thanks
Hi ipergraphic,
You mean update FontAwesome to the newest version?
Yes
Hi ipergraphic,
I see. Thank you for the feedback. We will update FontAwesome in the next update
do you know when the new version will be out?
Hello, I’ve seen a new update was out today but the font awesome icons were not updated. How can we manage this? Will the package be updated soon? Thanks
Hi ipergraphic,
There were lots of things to do so adding font awesome icons was delayed. We will try to add it in the next version. Sorry for this inconvenience.
Regards,
Thoa Kim
Hi guys. You keep updating the theme and enhancing but the backend Lessons area is still woefully outdated.
The area where the student learns is the whole reason for the theme to exist but it’s outdated and not customizable. It seems every other area of the theme gets attention except for the most important one, so I just wanted to direct your attention to there.
1) Let us remove the search bar at the top of the lesson. I don’t mean hide it with a button, let us delete it completely. It makes no sense why it’s even there. It looks nice but it provides absolutely no utility for the student and has no reason to exist.
2) Let us customize what kind of sidebar nav we want. You added a feature to hide the sidebar nav but some of us might want our own custom nav rather than a generated navigation of each lesson.
3) There is no reason for the most important area of the site to be a javascript modal overlay. This causes slowness and it’s a poor architecture. Please consider making this a standard area of the site rendered as a proper PHP page. It’s the most important section, it should not be a modal. It does not fit the criteria for what a modal is supposed to be used for.
Is anything on your roadmap about fixing the lessons area and allowing greater customization of the layout?
Hi shamilovtim,
Please send me a request to edusupport@thimpress.com with subject “shamilovtim – Eduma Support”, we will need to discuss more
Just keep in mind that with #3 is why so many people are complaining that the theme is slow. You are overloading the DOM with content that doesn’t need to be there. Behind the lessons area you have an entire page you’re rendering that the user doesn’t see. There’s no reason for this architecture, it’s completely broken. Your lessons area just needs to be rendered as simple PHP. It doesn’t even function properly as a modal! For instance, if you click X, there’s a full page refresh before it exits back to the Course Archive.
Hi shamilovtim,
Just replied to your email. Please check
Hi can you please respond to emails? I’m not receiving a response.
Sorry shamilovtim,
We might miss the case. Our team is gonna check it again.
Your support time is expired too, please consider renewing support.
how to override learnpress-v3-functions.php ?
Hi pogkore,
It’s depended on those functions. For example, in learnpress-v3-functions.php, we have:
if ( ! function_exists( 'thim_content_item_edit_link' ) ) {
function thim_content_item_edit_link() { // Something here }
}
So, just simply add this into your functions.php in your child theme.
if ( ! function_exists( 'thim_content_item_edit_link' ) ) {
function thim_content_item_edit_link() { // Something else here }
}
Nice, thanks! It work
Hope you like the theme and the support, consider rating it a 5 stars too
Hi, how to override templates in learnpress plugin ?
Hi pogkore,
Firstly, please make sure all those modifications are set in a child theme
The main theme override some LearnPress template files (please check folder /themes/eduma/learnpress-v3/).
And the default LearnPress template files are in /plugins/learnpress/templates/.
So, your child theme can override them all (the priority is Your Child Theme > Eduma Theme > LearnPress).
Just like Eduma, please create folder “learnpress-v3” in your child theme, and copy those files – keep the same file structure
Oh, thanks so much
Hello please i want to know how to remove this section https://ibb.co/kr49Cy (Posted by – Categories – Date – Comments ) Thanks
Hi Behery,
.single-post .entry-meta {
display: none;
}
The quickest way is adding this CSS below to Customize section (menu Customize / General / Custom CSS).
Try and let me know
getting Fatal error when i try to install the demo template can u please check .i have send a mail .
Hi gst2727,
Sorry to hear that. But I didn’t get your email. Can you resend to edusupport@thimpress.com with subject “gst2727 – Eduma Support”?
Hi, thanks for the great theme .. just need to know some point: 1- i activated the child theme and i done many changes in pages and frontend pages (NOT CODING), if i updated the theme i will loose anything ?? and the best procedures to avoid any changes i will done on the theme in future. 2- i am not receiving any email when someone requested to be instructor ..? 3- i translated most of the pages (child theme activated) .. in future update i will loose these translations?
Thanks for the support
Hi 3wadballal,
I will need to take a look at your current system first to make sure everything is okay
Please send me an email to edusupport@thimpress.com with subject “3wadballal – Eduma Support”.
Your support is expired too, please consider renewing.
email sent to you
Hi 3wadballal,
I’m gonna check it. Sorry for my late response. We missed your case.
Hello Team, Please help me setting up the payment gateway. its showing as no payment gateway setup . check the link http://www.anuvaa.in/sunrise/checkout-2/ and revert back.
Hi sunnypase,
I’m working on it
Do you have the access?
Hi sunnypase,
Yes, I do
hello team, I have added a paid course on my website and if a user is trying to buy the course it is redirecting me to the lp-checkout page and it is showing as your cart is empty. please check it and let me know what is the problem. Check this link http://www.anuvaa.in/sunrise/courses/ and try to buy the course
Hello Team, I wanted a new payment gateway in learnpress how can i do that?
Hello Ken Any progress in my matter
Hi goocha_charan,
I’m working on it.
I created a subscription-only site. Students can click on the lessons in the appropriate courses (they’re not greyed out), but when they try to open a lesson within the course, they get an error message that it is premium content and they have insufficient funds.
Hi slpjane,
In the latest version of the LearnPress plugin, we allow users can click on the lessons in the appropriate course. But they can’t view lesson content if they haven’t enrolled course.
If you want to users can’t click on the lessons, just go to LearnPress / Courses / edit course / Course Settings / turn-off the Submission Form option (http://prntscr.com/jw6cso) / Update course
Thanks for the quick reply. The real problem is that the users should be able to access the content (they are authorized), but cannot. They get an error message even though they have the right membership level for the course.
Hi slpjane,
I will need to check your site more carefully. Please send me a request to edusupport@thimpress.com with subject “slpjane – Eduma Support”.
Your support time is expired, please consider renewing the support
Thanks for the message. I just sent you an email.
Hi slpjane,
Our team is working on your case
Thanks, I appreciate it!
Hello, I was in touch with one of your team members, but haven’t heard back recently. After upgrading to Learnpress 3.0, none of my lessons are viewable/accessible, making my site completely non-functional. I would really appreciate it if someone could reach out to me about this. Thank you!
Hi slpjane,
Sorry about that. Our team is checking your site again.
Hello, I am in such a bad situation. The membership feature is not working on my site, even after your team updated my site to Learnpress 3.0 (which they said was supposed to resolve the issue). The update created a bunch of other problems that I have finally been able to sort through, but I am not able to fix the original membership problem. A member signs in but can’t access the lessons- it shows that they are trying to access “premium content” and have “insufficient funds,” even though they should be able to access all lessons for free with their membership level. If your team could please communicate with me, I would really appreciate it. It has been several weeks with no resolution.
Hi slpjane,
The upgrade was not proceeded regularly and that’s why. Some data is corrupted then it’s quite complicated to resolve. We will try harder in this. Please give us some bit more time.
So sorry for the inconvenience.
PS: Did you backup the site before? You can deploy a duplicated site.
The website was just finished a few weeks ago, so we didn’t notice the problem until I tried to add a new subscriber. We don’t have a working website to fall back on as it never worked. Thank you so much for the update, I really appreciate it. If you could keep in touch about how it’s going, that would be great. Do I need to do anything additional such as backing up now?
Hello, it looks like my last message didn’t send. Can you please give me an update on the fix? The membership function didn’t work properly before the update either.
Hi slpjane,
Our team is checking again.
Thank you!!! I really appreciate it. Would you mind giving me an update after they do?
Definitely
Hi slpjane,
We will need some bit more time.
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