13033 comments found.
Hi, i am using Ronneby theme in my wordpress, i am trying to customize my page, but i am unable to open customize page in my dashboard, it is showing “This page is not working” error, can you please tell me any solution. URL: frozencheese.in
Hello Nupie!
Could you submit a ticket and email us the WP access details for checking the request and link to the page you are trying to edit?
Best regards,
DFD Support Team
Dear DFD-Team! I embedded a video from vimeo to the stunning header. It is displayed in the header but unfortunately it won´t play. Could you please give me an advice on how to make it play?
Best regards Chris
Hello Chris!
Could you submit a ticket and email us the WP access details for checking the request and link to the page with the heder?
Best regards,
DFD Support Team
Hello,
i bought your theme Ronneby, but the installation gets faile. I get the following notice:
Entpacken des Pakets …
Das Theme wird installiert …
Das Paket konnte nicht installiert werden. Dem Theme fehlt das Stylesheet style.css.
Theme-Installation fehlgeschlagen.
Can you help me?
Best regards Björn
Hello Björn!
Please check this article.
In case you need our help submit a ticket on our support forum.
Best regards,
DFD Support Team
Hi guys, I’m building a site here: http://musicproducer.hu/ujoldal . When you click on the hamburger menu on top right and then click on “Contact”, the site scrolls down to the Contact part. However, the menu stays on top of the site and the user has to close the menu in order to get to the menu item. I would also like the menu to disappear when clicking “Contact”. How can I achieve this? Thanks a lot in advance!
Hello Georgeroth!
Could you submit a ticket on our support forum? We’ll find the solution for you.
Best regards,
DFD Support Team
Hey Ellen,
sure thing, thanks!
Cheers, George
George, have got your request and get back to you as soon as possible.
Best regards,
DFD Support Team
Don´t you have a Version logfile or any info in update package?
Hello Lohasscout!
We are currently working on it and add as soon as possible.
Best regards,
DFD Support Team
Envato is sending email with updates, so this makes confusion… and why there is no version txt file within the package?
The change log is added, you can check it. As for the txt file, please clarify what file you are referring?
Best regards,
DFD Support Team
Howdy! I have a huge issue with the comments.. I have comments enabled (the regular one template one) But I am getting a lot of spam comments. I cant add reCaptcha for whatever reason it wont show up under the fields.
Hope someone can help out. Thanks
Hello GoneForGood!
Please try anti-spam plugins like Akismet. It should help you.
Best regards,
DFD Support Team
Thanks!
Always welcome!
Best regards,
DFD Support Team
Hello. I have got an error when i active the js_composer. the page is blank.
Hello Borxa76!
Most probably the issue is caused by low server configurations. Could you submit a ticket and email us the WP and FTP access details for checking the request?
Best regards,
DFD Support Team
Hello,
When trying to load an Instagram feed via Revolution slider, we’re receiving the following message: Revolution Slider Error: Failed to load Stream . Could you please advise on what can be done to fix this issue?
All the best, Eimantas
Hello Eimantas!
Could you submit a ticket and email us the WP access details and clarify the page with the sllider?
Best regards, DFD Support Team
Hello,
Hope you are well 
We’re facing an issue with blog post filtering on mobile. All filters that are used for blog posts on desktop and other screen sizes disappear on mobile and you can only scroll through posts. Could you please advise on how this can be sorted.
All the best, Eimantas
Hello Eimantas!
The Sort panel is hidden on mobiles. Could you submit a ticket and email us the link to the page in questioning?
Best regards,
DFD Support Team
I am trying to edit my pages using WPBakery Visual Composer, but the server always drops the connection. Any idea what’s going on? All I did was install the Ronneby style and try to edit a page.
Hello Chinawildman1!
Could you submit a ticket and email us the WP access details?
Best regards,
DFD Support Team
Just purchased and woo templates are outdated?
Hello Ravus_raven!
The current theme version is fully compatible with the Woocommerce. We are planning to update the theme and woocommerce files this week anyway.
Best regards,
DFD Support Team
Hey guys, first of all thanks for the great template, it’s a totally different league than most others. Keep up the great work!
I’m looking to modify the order in which the social accounts are displayed in the header and in the footer. Where do you think I could do this? I’m currently looking at modifying components.php but you might have a better idea.
Thanks a lot in advance!
edit: yap, it was there. Thanks guys, have a great rest of the weekend!
Hello Georgeroth!
Please check Theme Options > Social accounts> Social networks and add the links to the accounts you would like to display. Please check this article.
Best regards,
DFD Support Team
Hey,
thanks for the quick reply. I am okay putting in stuff, I was thinking about re-ordering the social icons. For example have LinkedIn first, then Soundcloud, then Youtube, etc. in the list, instead of the standard order.
This might be a cool feature to have in the future version of the template.
Cheers, George
George, thank you for the feedback. We’ll add your request to our wish list.
Best regards,
DFD Support Team
Dear DFD-Team,
currently I`m trying to change the telephone number and the e-mail adress on the left side of the page above the header. Moreover I would like to disable the “abmelden” (logout)-button, the language-button and the social-media-buttons on the right side, but can´t figure out where to make these changes.
I would appreciate your help 
Cheers, Chris
My purchase code is: f3d6b3a1-f619-43b5-b0d4-cf5c9316f33f
Hello Chris!
As for the top address panel, please check Theme Options > Header Options > Top address panel. Change the information there.
The login form can be changed in Theme Options > Header Options > Header style (number of style you are using) > Login form.
Best regards,
DFD Support Team
Thanks a lot!
Always welcome!
Best regards,
DFD Support Team
Hello Montana!
There is no option to change the size of the mobile header. Could you submit a ticket and email us the WP access details? We’ll check what can be done.
Best regards,
DFD Support Team
Having trouble acessing the “customize” appearance option. Keep getting HTTP ERROR 500. I am trying to customise the Onepage Corporate template. Can you help?
Hello Davedupuy!
Most probably the issue is caused by low server configurations. Please try to access and add changes in Theme Options in the admin panel.
Could you submit a ticket and email us the WP and FTP access details for checking?
Best regards,
DFD Support Team
Hi,
I can’t get the contact forms to work. It says “succes” but NOTHING is send..
My code: 44cf4809-c274-4b5a-b014-af1f394f15da
Site: http://familierestaurantvigsoe.dk/ and other subside with form: http://familierestaurantvigsoe.dk/?page_id=147
I cant get to change the text on the main contact form’s button too. And the date ect. can’t be changed to danish form aswell (d.m.y)
Hello Dannibentzen!
Could you submit a ticket and email us the WP and FTP access details for checking?
Best regards,
DFD Support Team
Do entries in DFD form get stored in the database? If so, how can I access them.
Hello Ahcstaff!
The information added by users in contact form is not kept in the database.
Best regards,
DFD Support Team
Hi, I checked the theme and found one issue. In the Tours section – http://rnbtheme.com/shortcodes/tours/ when you click on the tabs on left it adds some random characters in the URL. Is this just a technical issue in your demo site or does the main theme has the same issue?
Hello Anjanphukan!
It’s tour section ID added to the link. Every section has its own unique ID. It’s supposed to work this way.
Best regards,
DFD Support Team
Hi Support Team,
Thanks for the quick response. I can see the same issue with the Accordions too: http://rnbtheme.com/shortcodes/accordion/ but the Tab Module work just fine: http://rnbtheme.com/shortcodes/tabs-module/
I believe Tab also has such section id. I can see it when I mouse hover over the tabs. But on click it doesn’t add that id in the URL.
This makes the URL very ugly. Might be you would like to fix the issue in future. Please let me know if you do that.
Thanks again Anjan
Anjan, we’ll add the request to our wishlist. The information will be added to the theme’s change log on item’s page.
Best regards,
DFD Support Team
Great. Thank you.
Always welcome!
Best regards,
DFD Support Team
hi I tried to install ronneby useing your instructions but WP keeps saying link has expired? then I pulled it in by pasting it in to the wp files and now the demo is missing, the theme is not the same as your example for the theme and I am unable to edit. how do I delete and reinstall?
Hello Artsite_Au!
Most probably the issue is caused by low server parameters. Could you submit a ticket and email us the WP and FTP access details for cheking? Please clarify the demo you have installed on site.
Best regards,
DFD Support Team
How do I set menu items and content not in full width mode? As this example: http://rnbtheme.com/thirty_nine/
Thank you!
Hello Miraide!
Please check Theme Options > Header Options > Boxed header layout – enable it. As for the content, just set the default width for the rows. in case you would like to have boxed pages you can also enable boxed in Theme Options > Styling Options > Boxed body layout.
Best regards,
DFD Support Team
Perfect, Thank you!
Always welcome!
Best regards,
DFD Support Team