28315 comments found.
hi, there is no page templates under attributes. why, pls help me
ok i ve found the problem. when i changed my child theme with a new one, problem was gone
Hi there,
Awesome
Thank you for letting us know and good luck with your site 
Hello.
How can I add the video button element?
When I go to the page: http://flatsome3.uxthemes.com/elements/video-button/ ... there is no shortcode or instructions or anything.
I looked in your online docs and there is nothing there.
This isn’t the only element missing any and all documentation.
When clicking on the shortcode option in the wsiwyg, it is also missing…
?!
Hi there,
Please see how to generate shortcodes in the UX Builder https://docs.uxthemes.com/article/223-how-to-generate-a-shortcode.
The video button element should have a shortcode that looks like this[video_button video="https://www.youtube.com/watch?v=f3Hh_qSkpaA"]
In your latest version what you fill in “Footer scripts” in advanced section of theme not still saved.
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.
I not think that is correct renew my support for a bug report in your latest theme version. It’s a bug that anyone can found in a fresh install….I can fix also by my self, i reported it for help..
Is it possible that there’s not an easy way to change that awful background color when hovering menu items, cart icon, my account on the header?
I understand that you’re too cool to bloat your theme with that kind of nub crap… but how about a list of classes for those hard to get tags… I just wonder…
Hi there,
To change the background color for these elements, please change the background color in Theme Options > Style > Color > Primary color.
Hello, the portfolio keeps turning up a 404 error. It’s a simple fix to go to the permalink settings and hit save. But then some time goes by and it happens again. Settings are all correct in the customizer. I’m finding it’s happening only on sites that have server side caching (such as WP Engine and FlyWheel). Any thoughts on your end on how this can be resolved indefinitely?
Hi there,
This issues seems to be coming from the permalink settings not being saved in the cache. Please try resaving your permalinks and then clean your WPengine Cache and check if the issue persists.
I’ve done that several times and it keeps happening.
how many website i can use on one time purchase ?
Hi there,
A license can only be used on one installation.
Came back again to thank the author for such a easy theme to use that turns into a beautiful site! So happy of how it worked out, exactly as I wanted: https://dolcebaby.ro/
Hi there,
Thank you for the kind word. Good luck with your site 
Hi, I need to translate the placeholder in the search box…
How can I do it with Loco translate or WPML string translator?
Thanks a lot
Hi there,
We have a setting for this here Flatsome > Advanced > Site Search > Search placeholder
Yes, but I have 3 languages with WPML… If I set any string in that field it would be the same for the 3… isn´t it correct?
Thank you
My client purchased the theme., Sometimes the shipping option is not showing in the checkout page. All the options from the Woocommerce side is configured perfectly and it is working fine with other themes.
thanks
Hi there,
Please shoot an email via support and we’ll look into it.
hey! whenever i add some new element from ux builder the element keeps loading but nothing really happens. the element shows up properly on the website but its hard to edit or customize on ux builder as nothing else shows up except “loading”. i have tuned up wp meomory limit, cleared cache as well as searched as much as i could on this entire forum for the solution but nothing has helped till now.please do provide a solution. thanks in advance.
Hi,
Can you please open a support ticket from here? So we can check it out.
Hello!
I would like to ask, if you can update the plugin woocommerce 3.4.3 – 2018-06-20
Thanks in advance. regards
Hi, why isnt these categories stacking under near as they are main category like clothing, they move to a new column and not bold: http://prntscr.com/jxhnzm
Hi,
Please open a support ticket from here, so we can check it out.
Favicon not showing up on all single product pages. Some products pages show it, while other do not.
Hi,
Please open a support ticket from here, so we can check it out.
My theme is no longer allowing me to edit. Does anybody have any suggestions?
Hi, how to i set the shop to the dark version, i cant for the life of me find an option to change the shop and its associated pages dark as per your demo. Cheers.,
any info guys?
How to remove /featured_item page
Developer here on behalf of site owner, wondering if there’s any way to remove the sitename.com/featured_item page from our site. We do not use the portfolio or any categories/tags for it on the site. Is there a way to remove this page? Thanks!How do I change my main logo on my homepage to a different URL? I’m trying to find the code in my header.php but not finding anything that makes sense. I’d like to change to a different website URL not within that specific domain.
hi, pre-sales query:
1) the theme comes with Social Login feature? 2) and is there list of fonts available for RTL (Arabic/Urdu) ?
Nice theme thanks
Hello!
How can I “force” button CSS colors in the main menu?
I have a menu with #fff background. The menu links are black. I added 2 buttons in the menu with a CSS class. With color: #fff !important
But the menu overwrite the custom CSS class and the text on my buttons are black like the menu. The buttons are dark. If the colors is black… we can’t see evrything.
Thank’s
Damien
Hi! Is there any way to create Portfolio items with Flatsome Gallery(with the pagebuilder) and have the ability to zoom images on mobile(pinch and zoom) like the new woocommerce 3.0 lightbox? Thanks in advance!