1798 comments found.
I just updated to the latest version of Elementor and got the “white screen of death”. Elementor Support logged in and took a look at the site and said “The white screen of death while editing with Elementor is due to an addon for Elementor called: Page Builder Widget Pack
It uses old functions of Elementor and as a matter of fact, it is not playing well anymore with Elementor.”
Prior to updating Elementor I updated the theme to the latest version v2 of the template (6/29/18).
Are you going to continue to support Elementor? I love the theme, however, I love Elementor also.
Thanks!
UPDATE: I am using Elementor Pro
Hello, thank you. Yes, it must be an issue with the most recent version of Elementor 2.1. We are looking into this issue today. Thank you.
Try rolling Elementor back Elementor / Tools / Version Control /, it’s not an issue with Pro, but the new version of Elementor , 2.1 – You can roll that back for now.
New update of the page builder is now out, please update under WP Dashboard / Updates / and then update the ‘Page Builder Widget Pack’ to version 1.1 – Let us know if you run into any issues 
Thanks for your quick response and resolution!! I will give it a go this evening.
I just did the update. My pics are back in there properly formatted position. At first all the text disappeared (could be cache related, although I cleared after update). Then the text appeared with some formatting issues when looking at the site, however, in Elementor edit mode it appeared correct. I proceeded to edit some text by simply hitting the space bar the backspace so that I could click on the update button. I did that for each page. That corrected my format issue. Looks to be ok.
Thank you for the follow up. I’m glad it went back to normal. If you run into any issues, please let us know. We like to give great support. 
Elementor suggested I pass this on to you. I did not have an email address so using this forum. Hope it is ok.
From Elementor: “One of our users faced the same issue and he used the below code to solve the issue and was kind enough to share with us, I suggest you pass this to themovation support.
if(isset($post->ID)){
$post_id = $post->ID;
// Old line // $page = \Elementor\PageSettings\Manager::get_page( $post_id );
// New line $page = \Elementor\Plugin::$instance->documents->get( $post_id ); if ( $page ) { $elm_trans_header = $page->get_settings( ‘themo_transparent_header’ ); $elm_page_layout = $page->get_settings( ‘themo_page_layout’ ); $elm_hide_title = $page->get_settings( ‘hide_title’ ); $elm_header_content_style = $page->get_settings( ‘themo_header_content_style’ ); $elm_alt_logo = $page->get_settings( ‘themo_alt_logo’ ); }”
FYI…on my live site I updated your plugin first, followed by the Elementor plugin. That order of updates resulted in 0 formatting issues, compared to the reverse order on my staging site.
Again, thanks for the help and quick responses. You guys are GREAT!
That’s fantastic news. I’m so glad it all worked out. We are really trying hard to to provide excellent service.
I hope you have an amazing day. Don’t hesitate to contact us if you need any future assistance.
p.s. we are looking to continue our 5 star rating, if you feel that we are worthy, please consider rating us with 5 stars
https://themovation.ticksy.com/article/6413/Hello, i would like buy you theme but before i would like to know if it’s compatible with synxis ? anf if yes how do i have tot do to connect the web site of synxis . Sorry for my english i m french
Hello! Yes it should work well with that synxis .
– Let us know if you run into any issues. Happy to help.
Hi there,
Does this theme support RTL?
Thanks for your interest. Are you using WPML? They support RTL and we support WPML
http://bit.ly/1AnVGhR
That’s not really the same as the theme being RTL supported. Thanks anyway
Hi, The theme, the page builder, and the booking system are all fully localized and translatable. When it comes to RTL, the page builder does support RTL, but the booking system and some parts of the theme do not specifically support RTL at this time. So it may take a bit of manual work.
I have a booking plugin that exports in iCal format to sync with AirBnb. Your theme is wrapping the plain text output of this plugin with the theme HTML. How do I turn this off?
Hm, can you please create a ticket for us? https://themovation.ticksy.com/ Also, have you tried the same process using Twenty Seventeen to narrow it down to the theme?
Yes, I have tried the same process with Twenty Seventeen, and it outputs with plain text, so I know it is your theme.
I have tried to create a ticket, but your system won’t work, I just need to know how to turn off the filter that wraps output with the Theme HTML
Hi, your support might have expired. Can you contact us directly through our profile page? https://themeforest.net/user/themovation – Then I can get your details (URL, and more info). I’ve never run into this issue before so for me it’s not a clear answer. I don’t know why the theme could be wrapping output in HTML. When you say booking plugin do you mean the bundled WP Booking System?
On my Home Page the Alternative logo (white version is sowed) but in other pages only the black version is showed. I’ve check your help guides that mention going into elementor options > Page Settings to set use Alternative logo. But there’s no Page Settings in my Elementor settings …
You might be using a new version of Elemenotr, try the document settings in the lower left (gear icon). https://cl.ly/2R3T2s1X3S2A – Let me know if that does not help.
Yes, that works. Thanks.
Than you.
Hi.
For a multiple-hotel website is it possible to have the search engine at the top – with date of arrival and date of leave, number of adults search? (similar to https://www.laterooms.com/).
And also have the results appear in a list underneath?
Thanks.
not at this time however you can use any booking system you wish with our theme. We’ve seen many used for search. 
Hi, I am almost ready with my bellevue site. I bought both the Bellevue theme and the Hotel + Bed and Breakfast Booking Calendar Theme. Now I am trying to install the Hotel + Bed and Breakfast Booking Calendar but I cannot find how to do it. Could you please help me with that? Thanks in advance
Hello! Happy to help. The WP Booking System is the one we bundle, during the theme setup guide, it should have been installed automatically, if not, you should see it under your plugins area:
https://cl.ly/0G41283B2k0uThen it should install automatically when you click and follow the steps
If not, please contact us on support https://themovation.ticksy.com/
I got the following message:
Warning: Invalid argument supplied for foreach() in /home3/josearribas/public_html/wp-content/plugins/wp-booking-system/include/calendarCore.php on line 140
Could you please help with that?
Happy to help, there is a new version of WP Booking System. We are releasing an update tonight 
Did you release the new version of WP Booking System?
I cannot see the update option in the plugin
One question: I bought the Hotel + Bed and Breakfast Booking Calendar. Is that the same calendar as WP Booking System? Or are they two different booking systems?
Hello! Yes, same calendar. We released a new version with it pulling directly from our repo. Do you need a new copy? You can try to delete the one you have installed, then the theme should prompt you to download the new version or contact us directly for a link.
https://themeforest.net/user/themovation
Always makes sure to backup before updating plugins.
Thanks a lot, I have that problem solved with the new version. Now next issue is that I cannot manage to show two months one besides the other. It shows two months one below the other and it does not look nice at all. I have tried everything and no way, Could you please help with that? Cheers
Hi Jose, sounds like you need a wider area to display the calendar in. If you are using the calendar widget in a narrow column or section, the second month will move down to squeeze in the space provided. Can you send me a link?
I see now. Please try using the shortcode widget vs the Calendar widget. The shortcode allows a wider span (as wide as you like\) 
So, I have created a calendar and a booking form on the WP Booking System. Where from can I get the shortcode of the calendar and booking form I have created?
Ah, that is a great question. I don’t know that you can. You can however use a test WordPress page using the classic editor, then use the Calendar button shortcode generator to generate a shortcode for you. Then you can copy and paste that into your widget.
Does that help?
I am able to do it on a new page I created (http://apayamarural.com/booking-calendar-form/), but I am not able to do it on the existing pages (http://apayamarural.com/home-calendar/). How can I show the months one next to the other on the existing pages?
Thanks, so in the last page, try using the shortcode widget vs the WP Booking widget. 
That is what I have been trying to do, using the shortcode on that page, but it looks like no area is wide enough to show to months one next to the other. So my question is: which area on that page (http://apayamarural.com/home-calendar/) is wide enough for the calendar to show two months one next to the other?
Hmm, it still looks like you are using the WP Booking Calendar Widget, but if you but the shortcode widget into any section that is boxed or full width it should expand the calendars wider. Feel free to send us a user / pass and we can take a closer look
https://themovation.ticksy.com/ or https://themeforest.net/user/themovation – Happy to assist.
It looks like I finally was able to solve this issue once I understood your point about using the shortcode. Thanks a lot. I am sure I will have to come back to you very soon regarding some other issue about the booking calendar.
So here I am again. It looks like the calendar is working fine now thanks to your advices. Next step is to set up the prices. Several questions here:
1. I bought both the Bellevue theme and the Hotel + Bed and Breakfast Booking Calendar Theme. Do they include the option to set up the prices for renting the house?
2. If they do include this option, where is it and now to set it up?
3. If they do not include this option, which plugin giving this option should I use for the Bellevue theme and the Hotel + Bed and Breakfast Booking Calendar? I see that in the Theme Customizing Menu, inside Theme Options, there is a Cart/WooCommerce Customizing option. Does it mean that I should use WooCommerce?
4. If I should use WooCommerce, do I need to download it or is it already uploaded in the Bellevue theme and the Hotel + Bed and Breakfast Booking Calendar Theme?
I apologise for so many questions and I thank you in advance for your support!!
Hi Jose, no problem. Do you mind creating a ticket for us? https://themovation.ticksy.com/ – It’s easier and more helpful to respond in a ticket, preferably a separate ticket for each question.
1 – The WP Booking System that is bundled can be connected to WooCommerce and you can set prices in WooCommerce. We have a helpful article for that here:
https://themovation.ticksy.com/article/5363/For 2, 3, and 4. Would you mind posting a ticket for each? We are really trying to provide great service and it’s much better in a ticket thread. 
Hi, I know i’m supposed to pay for support. But it looks like the theme just doesnt work, so some quick help would be appreciated. After i switched the calendar in an other language,it stays in english in the frontend. How can i fix it please ?
Are you using the most recent version of the calendar? Sounds like an issue with the plugin not the theme. Can you email us? or contact us through our author profile page? We’ll send you a direct link.
https://themeforest.net/user/themovationAlso, please consider renewing your support, it helps us provide excellent service and support.
Hello! I like your template! Can I ask if it is possible to include a Google Virtual Tour (VR360) for each listing?
Yes, you can add a shortcode or embedded code anywhere on the site. If you run into any issues, just let us know.
Hi, Can you please share some examples of websites based on this great theme? Thanks Cédric
Great question, I don’t have any specific but I’ve seen some very nice designs. We’ll need to start keeping track of those. It’s a great theme and we have awesome support as well. The drag and drop builder allows you to create virtually anything you want and also reuse the sections / templates that you see on our live demo. Very flexible. 
Hello
in the hotel template is avialable to remove all booking functions and add a direct link to other booking system? thanks
Hello! Yes, that is very easy to do with this theme. Sounds like a great fit .
Hi guys, is there a documentation to plug payment & reservation directly inside room booking page. I don’t see any documentation to configure woocommerce or anything else payment gateway. Thanks
Happy to help. https://themovation.ticksy.com/article/5363/
if you run into any issues, please contact us here: https://themovation.ticksy.com/
Hi!
When I duplicate a page and edit it, it synchronizes with the original one, is it possible that when it duplicates a page it has total independence?
Regards
Hello, are you referring to WPML? Are you translating?
I mean dashboard/pages . When I duplicate that pages. Nope I do not traslating.
If you are duplicating a page using the duplication text link under the page title, you will need to go in and ‘Edit with Elemenotr’ then save the page, then all the formatting should be good. If you are talking about translating using WPML or Polylang or some other system, then this is a different issue.
ok thank you 
Awesome!! 
“Perfect for your vacation rental or hotel. Includes a full booking system, availability calendar and payments through WooCommerce.”
I’ve installed the plugin and I don’t find the way to do the payment for the booking. How can I do that ?
Hello! Thanks for contacting us. Please see: https://themovation.ticksy.com/article/5363/ and let us know if you run into any issues. Happy to help.
I’ve followed exactly the steps mentioned in the link but nothing has changed. I fill the wp booking system form and then I get the message “The form was successfully submitted.” . And that’s it.
Now I get “The form was successfully submitted.” And a button
“Add to cart” if I click than the booking is added to the cart. How can I skip this 2nd click, so the Book button can directly add the reservation to the cart ? Thanks
You can add to cart and skip to the checkout page, please see: https://themovation.ticksy.com/article/7516/
Best regards, Ryan
That worked. Thanks.
Awesome 
Is it possible to remove the cart icon from the menu when the cart is empty ? And then show when the cart cotains any product ? Thanks
Not the icon, sorry. You can turn it on / off in the theme options though. https://themovation.helpscoutdocs.com/article/159-hide-shopping-bag-cart-icon
Is everything that is needed for customers to book their stay at our vacation rentals, included in this theme? If now, what other plugins do I need to buy for this? Can I use VRcalanderSync plugin with this? I need to sync with listings on VRBO, AirBnB and other sites when people book on my own site? Is that all possible with this theme?
Thanks! Excited to use this theme!!!
Hello! Thank you. Yes, everything is included. If you want to sync both ways with VRBO etc, you’ll need to check into the VR Calendar plugin which works with this theme. You can choose not to use the WP Booking System that we bundle and instead use VR Calendar, which is for sale on Code Canyon. This sounds like a great fit.
We also have awesome support. 
Hi,
I have followed your advice (quoted below) regarding the room grid photos updating process and it worked perfectly, thanks a lot.
“1 – The Room photos can be updated under Dashboard / Rooms / Edit (not edit with Elementor), then use the featured image area or “Alternative Grid Image” inside the room grid options.”
So now my Room Index page is as I wanted. But when I go to Rooms and Availability or to Room Single, they have not been changed accordingly. Do I need to change also those pages individually? I thought they would be linked in a way that if I change the Room Index those two pages would also change automatically. Am I wrong? Or am I doing something wrong?
Thanks a lot
Hello, are you referring to the room single page header image? They are not linked to the room grid thumbnail. We figured that you would want access to make a custom header for the room single page. You can edit your room single page with Elementor and have full control over how the page looks.
I hope that I’m understanding your questions correctly.
best regards, Ryan
Hi guys – Just about to buy this but can I check if this would be suitable for 2 or more holiday cottages? I’m thinking in terms of the booking calendar and being able to select one or more properties etc. Thanks
Thank you for your interest. Yes, the booking system that we bundle includes multiple calendars, so you can use as many as you like. Each calendar can be setup individually, so that you can have one or more than one per property 
Hi there, just a question before i buy this Theme, We are a resort that is using a channel manager. Could we use integrate our channel manager (Sirvoy) with this current theme. It is a channel manager that sync all the calendar of the reservations of Online Travel Agencies (OTA) such as booking.com, Expedia.com, etc etc.
What if we need help with the integration. There is a plugin in wordpress for the 3rd party tool. But they will eventually replace the design with their default template. If your side could help us integrate that it would be great (100% buy) because that is our only concern. We have no coding experience. We love your design a lot as we are trying to get a confirmation to remain as how your booking form look with the integration to Sirvoy
Just to confirm, you would be using Sirvoy to managed everything, correct? You would not be using WPBS that is bundled, correct? If so, then all you would need to be concerned about is the integration. Can you ask Sirvoy, what is included in adding their manager to a WordPress site? If it’s just a copy / paste of some code then you should be good to go. You can use a plugin called header / footer scripts to add the scripts easily. 
Is this a joke? This is the first theme I see that uses lite builder versions! I need to buy pro in order to finish my site. Very nice…
Hello, thanks for contacting us. We ship the standard version of Elementor which allows you to do everything you see in our live demos and much more.
We’ve also included our own widget pack to expand the capabilities or Elementor, providing 18 additional widgets.
If there is something that you are looking for, can please you let us know? We can probably help or at least offer some advice.
As far as I know, I haven’t seen anyone ship with the Pro version of Elementor, however you always have the option to upgrade to pro if there is something extra that you require. Please note that Elementor updates their Pro version often and so some of the latest feature may not have been tested yet. If you have something specific you are wanting to use, please let us know so that we can be sure it’s supported. Yes, we support everything in the standard version.
Pro is not required to use our theme, or to use any of the demos we include.
Feel free to reach out to out support team, we have excellent response times.
best regards
Thank you. It is not that the theme is not wonderful. I have rate it 5 stars and it is really nice to work with. My only surprise was that for instance I want to make 2 columns inside the row and it is not supported. I wanted to make one contact form global so I don’t have to edit it on every single page and that is pro feature.. Also you really need to add some icons in the library that is so common in hospitality industry.
Wow, thank you so much. We appreciate it. 
Regarding the columns in rows, you should be able to create columns inside a row, did you try the columns widget? There is a few ways to do this. I made a video for you:
https://cl.ly/3S0q0B3G1Z3SRegarding the icons: we ship with a travel icon pack and also the entire free pack of font awesome. That makes up over 1000 icons.
Font awesome can be used with any Elementor Widget.
https://fontawesome.com/icons?d=galleryThe custom travel pack (100) can be used with any of our custom widgets (including room info bar)
https://www.flaticon.com/packs/halfway-around-the-worldalso linea icons pack (730+) can be used with any of our custom widgets.
http://linea.io/If you open those sites they should have a the full previous. You might not get an exact match but hopefully there should be something close.
If you would like custom there is a way you can use any custom icons you like. If instead of the Service Block widget, you use the Image Box widget (https://cl.ly/311N1t0l3Z20), you can upload any image file and control the sizing, alignment, etc.
If you look on this site, there are tons of free icons you can download in image format: https://www.flaticon.com/
Example of Service Block next to Image Box with custom icon: http://cl.ly/1H0J313s0j38
Sorry if you can’t find the ones you are looking for. We will do our best to add more icons in the future.
Does this help?
Best regards,
Ryan
Hi!
Is it possible to generate and send booking invoices automatically to email and to the printer?
Regards, Ante
HI Ante, I’m not sure that I understand your question. If you are using online payment through WooCommerce, then the order will be automatically sent to the customer, they can choose to print if they wish.
There is also an auto responder inside the WPBS.
Hey, thanks for the swift answer!
Sorry I was not clear enough 
So, the case goes like this. It’s a website for renting appartments. When guests are checking out, an invoice should be issued to them. This could be done manually or automatically on the checkout day. The invoice shoud be sent via email to the owner who will print it and hand over to guests. Also, when invoice is automatically sent to email, it would be nice to have an option for sending it to the printer, as well.
Hope it’s clearer now. 
I think I understand. So WPBS includes an auto responder and a notification option, one can go to the customer , one can go to the owner. On top of that, WooCommerce has an invoicing system as well, where the owner can create an invoice, and email it to the customer or print it off and hand it to the customer directly. Does this help?