38441 comments found.
Hey there!
Gotta start of with saying that it’s my first time working with Salient but so far I love it. Currently working on a clients website and came across the following problem:
The language specific letters don’t work. You can hardy tell in Chrome but in Safari it is pretty obvious that there is a problem.
I already enabled “Load Ext. Characters in Default Font” and did the same for the “Visual Composer” but it doesn’t seem to have any effect on the frontend. I opened a private support ticket a couple of months ago and your support crew told me to come here to get in touch with you directly.
Looking forward to hear from you,
Thanks, Philipp
Hey Philipp,
I’ll take a look at the ticket in regards 
Thank you very much, appreciate it!
You’re welcome juggernout247 
Hi,
Is it possible to keep open the drop-down menu in mobile? Like as- http://prntscr.com/jz4tva
Please inform me how to I can do it.
Thanks, Mofi
Hey Mofi,
Could you kindly share your URL in regards so I can see your setup to assist?
Cheers
Hi,
It’s our development website- http://webdevelopment.imecnetwork.com.my/
How to we can make a mobile menu like that- http://prntscr.com/jz4tva with the Salient theme?
Thanks.
Thanks ThemePackNet,
In the Salient options panel > header navigation > off canvas navigation – you need to choose “Separate Dropdown Parent Link From Dropdown Toggle” for the option “Off Canvas Menu Dropdown Behavior”. If you don’t see that option, you just need to update your version of the theme
Cheers
Thanks,
I’m using the latest version 8.5.3.
Now it’s working for me. But I need to keep open in mobile like this- http://prntscr.com/jzsjtk
That means when a user clicks on the icon http://prntscr.com/jzsk68 they will see the submenu item is open like this- http://prntscr.com/jzsjtk but they can collapse if they want.
How to I can do it?
BR, Mofi
Hey ThemePackNet, the closest you can get to that without custom development is to show them all the time and remove the arrow all together.
add this into the custom css box in your Salient options panel:
.material #slide-out-widget-area[class*="slide-out-from-right"] .off-canvas-menu-container li ul, #slide-out-widget-area[data-dropdown-func="separate-dropdown-parent-link"] .off-canvas-menu-container li ul {
max-height: none!important;
}
#slide-out-widget-area .ocm-dropdown-arrow i { display: none; }
Cheers
Is it possible to display the dropdown boxes on a product, going horizontally below the product image? Rather than in one long list going vertically to the right of the image.
Hey MarcGarner, can you kindly share your URL in regards so I can provide a snippet for you?
Thanks
Hey MarcGarner,
add this into the custom css box in your Salient options panel:
@media only screen and (min-width: 690px) {
.woocommerce div.product form.cart .button,
.woocommerce div.product form.cart div.quantity {
float:none;
clear: both;
}
html .single-product-summary .cart {
max-width: 100%!important;
width: 100%;
}
.single-product-summary div.product-addon {
float: left;
width: 33.3%;
}
.woocommerce .single-product-summary .entry-summary .cart .addon-description p { padding-bottom: 0; margin-bottom: 0; }
}
Cheers
This works great thanks. But would it be possible to have the dropdown add-ons running in two rows of 4 columns, under the product image rather than to the right of it?
Many thanks, exceptional support as always.
Hey MarcGarner,
You can accomplish the four columns by changing the above part
.single-product-summary div.product-addon {
float: left;
width: 33.3%;
}
to
.single-product-summary div.product-addon {
float: left;
width: 25%;
}
and you can vertically align the two sections with:
.woocommerce .single-product-summary, .woocommerce.single-product .span_5 {
float: none;
}
Cheers
That’s great thanks. Is it possible to have the product title and short description remain on the right next to the image though?
Thanks
Hey MarcGarner, that wouldn’t be possible without custom modding to the template as the title/desc and options are all in the same container
Ok not to worry thanks for the help. Much appreciated.
You’re welcome MarcGarner 
we need uptade))
Hey Fodert, can you please provide more specifics as to what you’re referring to that needs updating?
Cheers
Hi there, I keep on getting the spinning ball when a customer gets to check out, can you help at all please?
Hey nat787878,
Please share your URL in regards so I can take a look
Thanks
I also have this that says my files are out of date but seem to have the newest theme?
Templates Overrides salient/woocommerce/checkout/form-checkout.php, salient/woocommerce/checkout/review-order.php, salient/woocommerce/checkout/terms.php version 3.1.1 is out of date. The core version is 3.4.0, salient/woocommerce/content-product.php version 3.0.0 is out of date. The core version is 3.4.0, salient/woocommerce/content-single-product.php version 3.0.0 is out of date. The core version is 3.4.0, salient/woocommerce/loop/add-to-cart.php, salient/woocommerce/loop/loop-start.php, salient/woocommerce/myaccount/form-login.php version 3.3.0 is out of date. The core version is 3.4.0, salient/woocommerce/single-product/product-image.php version 3.1.0 is out of date. The core version is 3.3.2, salient/woocommerce/single-product/tabs/description.php, salient/woocommerce/single-product/tabs/tabs.php
Hi There, please can you advise urgently, thanks
and this link too: http://businessjumpco.com/product/pre-made-package-ps/
Hey nat787878,
1. When checking out the browser console I can see the following error:
Failed to load resource: the server responded with a status of 403 (Forbidden) /?wc-ajax=update_order_review:1 POST https://businessjumpco.com/wp-admin/admin-ajax.php 403 (Forbidden)
That is most likely being caused be a security feature on your server setup: https://wordpress.org/support/topic/wc-ajaxupdate_order_review-403-error/
2. Using Salient 8.5.6 and WooCommerce 3.4.3 I can’t see any of those outdated messages showing – could you please open a ticket in regards with your admin credentials so we can take a further look into this? https://themenectar.ticksy.com
Cheers
hi, is there any way i can make the header only become visible / stick to the second row of the landing page? the header shold not be visible when scrolling starts, but wait for the user at the second row and then stick to the top of the page after scrolling beyond. any possibility?
Hey nicop,
This would only be possible when using the page submenu element in the page builder,
there’s no option for this on the main nav bar currently
I’m trying to use custom fonts via the Typekit plugin, however, I’m unable to get this working properly in the font family drop downs, it shows but doesn’t show the correct font.
https://imgur.com/a/2Kot8CV Here’s the code I have from the code snippets tutorial; https://imgur.com/a/Sat4ZH2 Also here’s the Typekit plugin settings; https://imgur.com/a/TRwkeqdThanks in advance!
Hey nkycldn,
is it not showing the correct font on your site frontend as well or just in the backend preview?
It’s not showing in the backend at all.
Hey nkycldn, is the font showing on the frontend when selected? It appears to be available to select in the dropdown as per your screenshot. Could you please open a ticket in regards with your admin credentials so we can take a further look into this? https://themenectar.ticksy.com
Cheers
Any quick fix for WP Google Map Pro interfering with Nectar Map?
Hey mardoqueo,
We’re adding a new option in the very next update to the map element which will allow maps to be created using an alternative method (openstreetmap), this will be the new reccomended option with the coming Google maps changes: https://forums.envato.com/t/important-changes-to-the-google-maps-platform/173357 and will work in combination with any Google map plugin. If you’d like a copy of the current beta, please send an email in regards from the contact form on my author pageCheers
hello guys, i have some problem witch my contact form. I am using Caldera Forms. I have my form with check box for different options i give to my visitors, but the check boxes do not show when i active this option on the theme settings: “Enable Fancy Select/Checkbox/Radio Styling” under Form Styling. Check box are shown only when this option is disabled, otherwise i can see only the Text line but not the Check box. I don’t this is an issue with caldera form plugins, it’s mostly likely with the theme for this particular section when it’s enabled. Please help to fix that. Thanks.
Hey carlandenet,
Fancy Select/Checkbox/Radio Styling can’t work with every third plugin if they are also styling the checkboxes with CSS which may interfere with the theme option. However, if you can share a URL in regards I’d be glad to take a look and see it can be easily remedied
hi, here is the link of my local site: http://dab36006.ngrok.io/contact/ You can see that the check box in the contact form are not shown. I want to keep the Minimal option under theme settings. Please advise.
Hey carlandenet, I’m getting a message of “Tunnel Expired” when clicking on that URL
Hey carlandenet, please see my response to your previous comment in regards
I have updated the link 9 hours ago, looks like u’ve just checked it 40mns ago. So since it’s a bit long time now it’s expired. I want to have a fix to this problem please.. here is the new link: http://62bcba52.ngrok.io/contact/ Please advise asap. Thanks.
I have updated the link 9 hours ago, looks like u’ve just checked it 40mns ago. So since it’s a bit long time now it’s expired. I want to have a fix to this problem please.. here is the new link: http://62bcba52.ngrok.io/contact/ Please advise asap. Thanks.
I have updated the link 9 hours ago, looks like u’ve just checked it 40mns ago. So since it’s a bit long time now it’s expired. I want to have a fix to this problem please.. here is the new link: http://62bcba52.ngrok.io/contact/ Please advise asap. Thanks.
Hey carlandenet, unfortunately there’s always going to be a few hours in between being able to check. It’s already expired again – can you please link using another method or extend the time of these links to a longer duration?
hi, here is the new link: http://89d9965a.ngrok.io/contact/ Please check it and comment how to restore the checkbox. I want to keep the Minimal option enabled under theme settings. Please advise. Thanks
Hey, there’s too much CSS overriding the fancy checkbox coming from caldera, however you can get their checkboxes to show by adding the following CSS if you want to keep the fancy checkbox option for other areas in the site:
body[data-fancy-form-rcs="1"] .caldera-grid input[type='checkbox'] {
height: auto;
width: auto;
position: relative;
left: 0;
}
Thank you so much. This works. But you mention that there is too much CSS. Can you tell me where i can see those CSS please?
Hey carlandenet, I was referring to the CSS loaded by the caldera plugin – the tunnel for the link is expired again so unfortunately I can’t check it again to give you the exact stylesheet location
I found this theme on elegant market place – is the theme compatable with divi page builder?
Hey Jenniws22, Salient is only available through ThemeForest – if someone is selling it elsewhere, they’re doing so illegally. Also, Salient uses the WPBakery page builder not the divi one.
Cheers
Hello,
I have had alot of issues with Parallax functionality with my website recently. Support has not been able to figure it out and suggested that I leave this comment.
- “Fixed” Parallax has stopped working in that the images are no longer showing (just the background color) :cry: - Only one row per page seems to allow Parallax to work at all. I tried changing Fixed to Medium setting but it still is only allowing this on one row
example: https://bluegaiamedia.com/services/
thanks!
Hey Kentsteigerwald,
Try to add this into the custom css box in the Salient options panel:
body .full-width-content.parallax_section .row-bg, body .full-width-section.parallax_section .row-bg, body .wpb_row.parallax_section .row-bg {
transform: translateZ(0);
}
Cheers
Hi Phil,
On which file can I access to modify the tag Meta Comment on Material skin? please! https://image.ibb.co/gHLPpo/Screen_salient_meta_comment.jpg
Thanks!
Hey youyou78 
You can find that in the nectar_page_header function within the functions.php file
Cheers
Thank you very much ! I found and realized what I wanted. 
You’re welcome youyou78 
Hi there—I am about to redesign my website using the Agency theme http://themenectar.com/demo/salient-agency/ and just wanted to know if there is a way I can add the word “Menu” or “Navigation” next to the hamburger menu so my users can click on either that or the icon in order to open the full screen nav? If so, where would I do that?
Hey JayCarver,
Add this into the custom css box in the Salient options panel:
body #header-outer header#top nav >ul.buttons {
overflow: visible!important;
}
.slide-out-widget-area-toggle a > span::before {
content: 'Menu';
position: absolute;
right: 28px;
color: #000 !important;
text-transform: uppercase;
font-size: 12px;
line-height: 23px;
}
Cheers
I’m seeing the following error against index being reported in the console:
“Failed to set referrer policy: The value ’’ is not one of ‘no-referrer’, ‘no-referrer-when-downgrade’, ‘origin’, ‘origin-when-cross-origin’, ‘same-origin’, ‘strict-origin’, ‘strict-origin-when-cross-origin’, or ‘unsafe-url’. The referrer policy has been left unchanged.”
Is this something to be concerned about?
Hey monstrous, that doesn’t sound like anything that would be originating from the theme you have active, have you checked to ensure it’s not coming from any plugins you may have active – most likely ones related to caching
Hey svtmuscle,
That type of gallery can only be achieved in the single product pages inside of WooCommerce as of now, I’ve noted the idea to make it an option through the regular gallery element
Cheers
Hi,
I install this demo: http://themenectar.com/demo/salient-ecommerce/product-category/mens/
But in my site, the header has black background. I not change any salient header options. I turn on permanent transparency but still doesn’t work. How can I do?
Hey mirazoqui,
The eCommerce demo has a black BG for the header navigation when it’s no at the top (and the transparent effect is activated). Can you share your URL so I can see your setup to assist?
Thanks
Yes: https://juanperez.com.uy/product-category/mujeres/ I create a user to access: user: salient / pass: 9a9)3#j%ywFHrxUCLP2gxSLP I would like it to be like this example: http://themenectar.com/demo/salient-ecommerce/product-category/clothing/
Hey mirazoqui, I currently can’t seem to access that URL – do you perhaps have it restricted to a certain IP?
Try to enter to: https://juanperez.com.uy/ and press the padlock to login. And then enter to this category https://juanperez.com.uy/product-category/mujeres/ to compare with your demo. Thank you!
Hey mirazoqui, I’m seeing the same behavior on your site as the demo as far as the header nav bar coloring is concerned: https://imgur.com/a/WyHIUQJ
the header bar is transparent when at the top of the page and becomes black once you scroll down the page. Can you elaborate on what is different from your end?
Thanks
Hi, I mean the woocomerce category without scroll: https://imgur.com/a/Tx3GZK7
Hey mirazoqui,
Make sure you’re using a page header background image or color set on the main shop page defined in WooCommerce > settings > Products > Shop Page
Cheers
Thank you!. Ok its the same image in all categories using the shop header page.
Hey mirazoqui,
If you’re added a page header to the main shop page and it’s still not causing the category archives to use the transparent option, could you please open a ticket in regards with your admin credentials so we can take a further look into this? https://themenectar.ticksy.com
Cheers
Is it possible to disable the touch swipe on the carousel? I would like to put a comparison image inside a carousel but the Touch Swipe switches slides instead of moving the before/after slider.
Hey MG-Skylar,
This would require a modification to the salient/js/init.js file in regards as of now
Hi, there is a small issue on safari/mac with classic enhanced alt blog thumbnails reported in #1613995, could you check and let me know if there is any fix? The mask is getting larger after about 2 sec on hover. There is a video on this ticket. Thanks
Hey trelam,
Please check back on the ticket in regards
Cheers
Works perfect, thanks again!
You’re welcome trelam 
Good Morning!
Mu Search Bar on my side bar is not displaying properly. Would you be able to help me with this?
http://combatweaponstorage.com/access/contact/news/Thank you and have a great weekend!
Hey ashlingmoss1, Add this into the custom css box in the Salient options panel:
body[data-form-submit="see-through"] .container-wrap #sidebar input[type=submit] {
padding-top: 8px!important;
padding-bottom: 8px!important;
}
body .widget_search .search-form input[type=text] {
padding-right: 90px!important;
}
Cheers
Hello,
how do i add just plain text (my phone number) to the right in “Centered Menu” instead of icon?
http://prntscr.com/jy0998It’s really important for me to add my phone number + email there… Thank you!
Hey AladinPP!
Add this into the custom css box in the Salient options panel:
#header-outer #social-in-menu i { width: auto!important; }
#header-outer #social-in-menu i.fa-phone:before {
content: 'xxx-xxx-xxxx';
}
Cheers