743 comments found.
how a bout google maps now …. its a payed service now :@
Yes, its paid service. It’s optional. If you don’t need map. then you can still use other features.
Hello, we have opened a ticket in your support system and we need an answer soon please.
Please check.
Can you please check my #1726340 ticket. I’m in a rush
i updated my #1726340, i have a problem with my turbo theme , Pages and Menus are missing from the Turbo Demo Importer
Check replies from our support forum.
It’s better now , but Turbo Demo Importer still not fully working please check ticket again
i updated my #1726340, I still have a major problem with empty menus and empy car listings please reply to ticket.
Demo importer is fully working now. We’ve fixed some minor issue and the update is not available on ThemeForest.
Thanks
Hello , My problem is still not solved. Can you please reply to my ticket
I just checked my ticket and it is not available anymore . Please Explain
New Ticket is up : #1729254
both or your ticket are available in your support forum. and we always recommend not to open multiple ticket at the same time.
Sorry for that , i thought the old ticket was void. I replied to the ticket. Please Check
Everything is perfect now , Thank you very much ! I still have a little problem though. Please Check Ticket. Thank you !
You’re welcome. We must reach you soon via our support forum.
thanks
Hi,
Please check the answers given in the support forum and Please be with us in the support forum. We have upgraded your support system and They are always keen to help you. We have also solved a lot of issues in our previous update.
Thank you for being with us.
Regards
RedQ Team
Everything is working perfectly now !
If there is any problems , I’ll contact you !
Thank you for your help !
You are Welcome !
I have a slight problem with WOOCOMMERCE please check ticket
Sure. You will get your response soon.
i replied to the ticket please check
Hi,
Thank you for your response. Please be with us in the support forum.
Thanks
Please Check
Still waiting for answer Please Check
Hi,
We assigned our developer for your issue. Please continue there . We notified automatically when you replied in the support forum. Don’t need to knock us here.
Thank you for understanding.
PLS Answer my ticket #1736906. My website need to be up tonight and it’s very urgent and i’ve been waititng for a response for 3 days now. If everything is done properly the way i asked for I’ll be happy to never bother you guys
Hi,
We’ve your issues are solved now. We’ve provided you details support via our support forum. Please check .
Hi , Thank you for all your help everyhting is perfect now. One last slight issue remains. Please Check.
Again Thank you for eveything. Great Customer Support !
You’re welcome. We’ve replied you again from our support forum. Please check.
Thanks
Hi, just a friendly reminder about ticket #1715453
Hi
I really like the theme and design option on your example but can you tell me if i could remove the booking features as i have my own iframe rental system i would be using
So i really would only want to use the theme design with possibly a homepage rev slider
Regards
Pete
yes you can use your own iframe based booking and you will able to use rev slider on home page too.
Hi where do I change the text for ex “PICKUP LOCATION” and the other texts on product pages?
Hi,
please go to settings->RnB settings->Display tab and change your text as your wish.
Thanks
I can’t see the RnB setting anywhere in the backend…
Hi,
You have to go WooCommerce -> RnB settings for that.
Thanks
I found it, thanks now i just need to find where i can translate /day to /dag, where do i do that?
Hi,
Please open a ticket in the support forum. Our support guys will help you.
Thanks
Hi guys, I would like to buy your theme but your comments aren’t good. Could I see a backoffice demo? Thanks
Hey, Thanks for your interests in out theme. Unfortunately we don’t allow user access for admin demo. You can check all of our demos, videos and docs for what it looks like. Eid mubarak.
Greatings
I am interested to buy this theme but im not surten it will suit my buissnes in the way i like is it possible to purchase the system then return it if it dosent suit my needs?
No, Don’t purchase. You can check all of our demo and docs + videos. If you decide this will work after checking all of the things then purchase the theme. Otherwise don’t purchase. We won’t accept this type of refund issue.
Have a nice day. Thanks.
Hi, I want to use this theme for parking booking purpose, is it possible i.e. is this car booking functionality offering facility to booking from any day & time wise also?
Hi,
Yes, You can check the plugin for the demo purpose http://demo.redq.io/rnbdemo/wp-login.php
Thanks
hi, i need my money back your theme doesnt really work as describe and have so many bugs
Hi,
For any issues please open a ticket in our support forum and our support team will help you to solve your issues which we mentioned or shown in our demo page.
Thanks
Hi, i was just about to buy this theme until i read your review. Sorry guys, i need a good theme that works.
Hello liquid305,
Thanks for your interest and feedback,
Regarding Review, if you check our recent reviews those are very good indeed, about the past reviews most of them are related to support or some bug. the bugs are already been solved in our Recents updates. About the support now we have a dedicated technical team providing a very efficient support to help the customer with our Theme. Our theme has a very rich module system like RNB (best rental and booking plugin ), Reactive Pro (Best Advance Wp Search Plugin) and Woo-commerce of-course. Car rental theme are for the user who knows the requirement properly about their business or client needs and our User are very happy with the theme. Yes you have to go through the documentation and support to keep up with the theme configuration but in the end the final output thats matter and our Turbo – Car Rental System WordPress Theme is definitely fulfilling user needs for years now.
Thanks Redqteam
hi there i simply want a refund , this theme need to be remove from envato market it has so many bugs oneof the bugs is when customer choose pickup and rop locataion and date ate the home page and moove to the produvt page the information dont go along they again once need to input these info which doesnt make since to me
Hi,
We can assure you that our theme has not this type of problem. If you use turbo grid then your home page search data will surely be transferred to your product booking page. You can check our online demo .
Here is the sample link : http://demo.redq.io/turbo/car/audi-a5/?tex_pickup_location=clay-cross-leicester-city-10&tex_dropoff_location=leicester-uk&datepickerrange=07_30_2018-07_31_2018&tex_product_cat=economy
yes not working on list view only grid view
Hello,
Thanks for the comment, Hope you are doing great,
I would like to inform you that For technical queries we have a dedicated support site https://redqsupport.ticksy.com/, All of our Technical Support team are available in our support site. So if you just submit a ticket with your issue details our support dev team can directly have a look at it and help you to solve it as soon as possible.
Thanks for the Understanding
Best Regards Redqteam
Hello, i put your demo, but search on homepage doesn’t work. I will sent you my date to enter and look, website is offline. if you can’t make it work i will want refund
Hi, we have provided all our support from https://redqsupport.ticksy.com plz open a ticket regarding your problem there. our support team will take care your issues. Thank you.
I want my money back! i didin’t sent me an answer, yout theme is full of bug!
After upgrade there is no possibility to make a reservation after selecting car then it is no payment section. Before there was one that was on the right side with the pick up time and more details.Looks like there is this script missing but I’m not sure, countDownHelper.js.
Hope that you have some solution for this problem.
And when checking your live preview site you have the same problem it is not possible to make a reservation.
Hi,
We are checking the issue. Will give update soon.
Thank you very much for informing.
Hi ill see that you have fixed the demo and im awaiting a fix for my site aswell according to last message you would update me soon and now it has gone six days
You need to update your RnB plugin. Deactivate and delete the current one. After that TGMPA will show the RnB installation with the latest one.
if its possible to disable the return date in the whole site as in the home search ,listing page and Car Page ? i want the user to choose only the the Start Date and time so is it possible and how ?
Hi,
Yes, our theme and plugin has the option to disable or hide return date option.
Thanks
hello, when i will download this template, shall i get all the images in the preview so i can edit it easily ?
Hi,
When you import the dummy xml file, you will get the content and the picture.
Thanks
Guys i am asking you to resolve my problem since January 9, 2018 (first ticket :#1422934) and my second ticket (#1544222) was on April 27, 2018 and till today i still have the same problem on my website.
Do you want to solve this problem?! Because my site is not functional because of this bug !!
Thanks !!
Hi,
We just checked your tickets from our support forum and we have replied your both tickets.
Can you please send your issues with some screenshot via our support forum. Our support team must help you.
Thanks
Hello
I have already sent the screenshoot via my tickets, you answered but you have never solved my problem since January and the proof I still have the same problem.
I reported this problem since I bought your theme and I explained that it appears and disappears and when it appears it can take hours or days sometimes.
The 6 months of support have expired and so I can not post in your forum but I reported my problem since January and i still have it so please fix it.
You still have all my accesses.
Can you send me an email to contact you?
I also have your Skype ID but I have no answer.
Waiting for your answer, thanks.
Regards
Hi,
In your all previous ticket either we have solved your issues or instruct how to fix it. I don’t know which specific issue still left. It would be better if you can renew your support and contact us via our support forum. or you can send us a message from our profile page.
But our response from our support forum is faster now.
Thanks
Guys are you lying to yourself? You tell me that the problem is solved but I am telling you that this is not the case ! Did you check my tickets? My request is very clear, i explained the problem very clearly and I have this problem since January and it is still not resolved.
I will not renew support for a problem that I reported to you 5 months ago and that is still not resolved.
If you do not want to fix the problem i’m facing with your theme, I’ll have to contact themeforest support.
Regards
I’ve created a screencast for you. You can check it from here https://www.useloom.com/share/617a755a91b74816ab3ff436ba4cfe73 .
I’ve analysis you all tickets from our support forum.
I have purchased turbo theme and it is full of bugs. The support is not helpful at all. The support maximum response time is 2 days but it has been more than a week that support didn’t bother to reply to my queries. I recommend everyone not to make the mistake of purchasing this theme. It is the worse theme I have ever come across.
We’ve already provided you support in your 3 previous tickets but you did not valued our hard works. Please check our latest reply from our support forum.
Thanks
Dear Sir/Madame,
I would like to ask a question about the compatibility of your theme with WooCommerce and bank gateways?
We would like to use a custom Gateway that is Woocommerce designed.
Is that possible with your theme? Is it WooCommerce compatible?
Thank you in advance.
Hi, Our theme is a WooCommerce compatible Theme. It will support all the features and extension that wooCommerce supports.
Hi, 1., Are there possibility to cancel order by customer? (I’ve searched it but I cannot find) 2., If I cancel an order at the backend the car availability won’t be released. I need to do it manually at the car inventory… 3., After your last update the booking form isn’t visible on the car page… I must be use my before-update backup to solve it (I haven’t a valid support yet but I think this doesn’t need it. Because the update the booking is unavailable)
Hello vegroland2,
Hope you are doing well,
Can you submit a ticket for your query so that our technical team can have a look at it
Currently the team is on vacation and they will get back on Saturday. In the meantime we really appreciate your patience.
Thanks Redqteam
Very kindly, but as I said, I don’t want to renew your “fantastic” support for 40$... The experience is very bad! So, if I get an update, then it’s evident that it doesn’t contain bugs and I can use it continuously, no?! Or it’s just my unique case? Otherwise, can you answer to my 1. and 2., point, please? Thanks
Hey guys…, why don’t you give me another reply here…? If you are rolling-out an update, I think it was been tested well, no?! But your “Live-Preview” site has the same error as mine…!!! Because of that, I think the issue is on your side. Please, check the codes in the “redq_rental-right.php” and “redq_rental-left.php”, because there are the problem… (fyi: /opt/bitnami/apache2/htdocs/turbo/wp-content/themes/turbo/woocommerce/single-product/add-to-cart/redq_rental-right.php line 35 and 62) If you need help to do this, don’t hesitate to write me… I think this actitud is inaceptable!
Hi,
1. Only admin can cancel the order from dashboard. 2. Cancel order and date availability is working fine now. You can install our latest version then you can make an order then check.
3. Please check which layout you’re using. there are an option in global settings panel for this.
thanks
