26687 comments found.
Hi there,
Do you have any plans to add features for WPBakery that other themes include as standard? This theme is missing a lot of features that are included in other themes and requires a lot of further work to make it responsive, for example, adding an image as a full height background so that it works responsively, centrally vertically aligning content within a row etc.
I don’t want to purchase another copy of the theme until these are addressed as the theme takes a lot of code to work responsively. I hope that you can get these sorted as I love the theme in all other respects.
Thanks so much.
Hello,
All WPBakery shortcodes should be responsive. Can you please send us the page in your website or in our demo where responsive feature doesn’t work, so we can look into it more?
Qode
Thanks for your reply! A quick search shows these as an example:
http://bridge249.qodeinteractive.com/ http://bridge246.qodeinteractive.com/ http://bridge227.qodeinteractive.com/Working responsively the pages don’t look right (especially on iPad landscape). I love the look but my clients need the sites to be perfect whatever viewport.
Thanks!
Could you, please, elaborate this further more? Thanks
Qode
Just as an example if you go to http://bridge249.qodeinteractive.com/ and reduce the window width to 1200px (a reasonable size for laptop or desktop) and scroll down to the bottom, the woman has a gap below here profile image. This is the kind of thing I mean, in other themes with WPBakery you would be able to align her to the bottom.
Hi,
Thanks for explanation. We have added some custom css with padding for this resolution, and value could be adjusted in order to see image just above the next section https://www.screencast.com/t/F2FgQiXzHbY7Best, Qode
Thank you for that, however it does not help.
I then have to go in and add the CSS to every viewport size, this is my point and this section is just an example – there are lots of areas like this throughout the demos. I do not want to add lots of custom CSS for things that should work and work well in other themes due to settings in WPBakery that are missing in Bridge Theme.
Again, it is a great theme, but I hope that you will look at adding in features that are in the majority of other themes in the top 10 on Themeforest.
Many thanks.
Hi,
Thank you very much for honest feedback and suggestion. Since we are constantly working on improvements, we will send your suggestion to our dev team.
Wish you all the best, Qode
hi, love the theme.. grey work!! i am having one problem. i recently went on my website (http://open-solutions.gr/) on a PC using google chrome and i notice in home page that videos 1 and 8 won’t load for some reason and in his place i see just an image. From IE and Firefox all is OK. Can you help?
Hello,
Please update your theme to the latest version, according to this article https://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054/faqs/20218
Qode
hi there,
I have some presales questions. Firstly, for the blog: Do you think the Author that’s currently displayed under each of the article previews can be replaced with a CTA button? The author is really always going to be the same for each of the items, and doesn’t really matter who that is for us. So if we can have a button here instead that would better. So it could be ‘Read more’ or ‘Download now’ etc
Is it possible to put a section with image links to categories of the blog on the blog main page?
Is it possible to edit the blog (posts) page with Visual composer?
Thanks! Sarah
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hi there, thanks for your reply.
This is actually a presales question. My client wants answers to the above questions before she approves purchase of this theme.
Thanks!
Hi,
Didn’t see that. To replace author’s name with a button, you’d have to edit respectful template file.
Regarding blog categories, this is possible, but you’d have to manually assign each image specific blog category.
Visual Composer works for all custom post types, so don’t worry about that.
Qode
Thanks so much for your reply.
Just one clarification regarding the blog page. Is it going to be possible to edit the ‘blog’ page (containing all the posts) with Visual Composer?
Thanks, appreciate your help.
Hello,
Yes, we have all sorts of different layouts for blog posts, you may see them here https://www.screencast.com/t/WgxXfkYxA5
Best,
Qode
Thanks, I was aware that you have different blog layouts. What I want to know is if it is possible to edit those blog layouts with visual composer.
Thanks, Sarah
Hi Sarah,
Yes it is possible.
Qode
Hi,
I have a question:
On the pages of “single products” there is a “Shop” title…
I don’t want to see it.
But i don’t find any option to hide it.
Important:
I want to hide it on only “single product” pages!
I want to see the “title” on the other pages!
Please help me how can i do it?
Thanks, Attila
Hello,
Please add this snippet to Appearance > Customize > Additional CSS
.single-product .title {display: none !important;}Qode
Thanks
Hi,
You’re welcome!
Qode
Hi, i wish to remove month & travel type in Tour Filter Bar. Is there a way to do that?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hello,
I am trying to achieve the same for the accordeon toggle as you have in your demo http://bridgelanding.qodeinteractive.com/elements/accordions-toggles/.
I cannot see the option to remove the background box. Also when I edit the title color in Qode options nothing changes.
Last the when I chose the toggle option for the accordeon tab the tab is completely invisible.
Can you help me please.
Thanks.
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hi guys, first of all great theme. I wanna report a bug. When using QODE NEWS Widget, specifically “Layout 2”, to display latest posts, if you do not select all categories ( in my case, I’ve selected 2, out of 3 existing ones ), and display filters with pagination ( either one, load more or numbers ), pagination won’t work, until you switch filters to one category, and then return in to “All”. Pagination displayes proper amount of numbers, but when you click on a number, it gives you an error “Sorry, no posts matched your criteria.”. When you filter the results ( after clicking on a category ), pagination works as intended. How to replicate a bug: Use “Layout 2” news widget. GENERAL: Extra Class Name : ’’; Number of posts : ‘5’; Number of columns : ‘1’; Space between items: ‘tiny’; Category: ( don’t select all, use 2 out of 3, or 3 out of 4 existing ); Author: ’’; Tag: ’’; Include Posts: ’’; Exclude Posts: ’’, Sort: ‘latest’; Offset: ’’; Show Filter: ‘Yes’; Filter by: ‘Category’; ‘Layout Tittle’: ’’; Layout Title Tag: ’’. POST ITEM: Title tag: ‘h4’; Image Size: ‘medium’; Display Categories: ‘Yes’; Display Excerpt: ‘Yes’; Max. Excerpt Length: ‘25’; Display Date: ‘Yes’; Publication Date Format: ‘Date of publication’; Display Author: ‘No’; Display Share: ‘No’; Display Hot/Trending Icons: ‘No’; PAGINATION: Display Pagination: ‘Yes’; Pagination Type: ‘Standard’; Amount of navigation numbers: ’’. Now try to use pagination on the front, and it won’t work. Next try filtering posts, and using pagination again. It works. Using latest bridge, with child theme.
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
I need to develop a drop-down filter for the portfolio categories. I know that the default theme does not have that feature, but I need it to develop my website; otherwise, the theme Bridge would not work for me, since I will have many portfolio categories, and there is no filter that currently has the theme. http://bridge11.qodeinteractive.com/portfolio/
Could you tell me what code should I add in order to convert the filter of the portfolio categories into a drop-down list?
Hello,
Such an option, unfortunately, does not exist within the theme.
Achieving this will require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers.
You can read more about it items not included in support here: http://themeforest.net/page/item_support_policy#whats-not-included-item-support.In case you are not familiar with programming, you could look for someone who you can hire for this kind of job at the following link: – http://studio.envato.com
Thanks for understanding.
Qode
Ok. Do you know any programmer, who already has experience with the theme Bridge, who can recommend me?
Hi,
Unfortunately, we are not in position to provide you with such an suggestion. We could only advise to try here http://studio.envato.com
Best, Qode
Making a One Page Navigation Menu with anchor didn’t show transition, just jump to the section, what can i do so when i press menu item, it do a transition while going to the row??
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
请问是否能加入对中文的支持，很需要
Hello,
We would appreciate if you could write in English, as we’re not in a position to translate comments. Thank you.
Qode
Is it possible to add support for Chinese?
Hi,
Unfortunately, not, we could write in English only.
Qode
Hi, looking to buy your theme. I have a question, can I start building my website on a testing hosting, an then, a month later, after is finished move it to its final hosting with a different URL. Will I get support with the 2 differents hostings with the 2 different URLS?
Hello,
This should be no problem 
Qode
is there a option to do a gradient background color in the full width template?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://qode.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Qode
Hello – I’d like to disable some of the functionality built into your theme. Can you tell me how to disable and hide any reference to the code carousel, code slider, testimonials, and portfolio?
Hello,
Do you wish to disable these functionalities from back-end (not to see them in Dashboard) or you wish to hide them from front-end?
Qode
From the backend please
Hello,
In wp-content\themes\bridge\includes\qode-custom-post-types.php file https://www.screencast.com/t/uVOdwk8rhX you could unregister desired custom post types, and here you could find mor about it https://developer.wordpress.org/reference/functions/unregister_post_type/ or you could just comment our code for registration.Best, Qode
i started a ticket to your support over 2 days ago, because i have a conflict with a tootltip plugin https://wordpress.org/plugins/wordpress-tooltips/ and the only answers that “Walt” tell me is that you can’t test al plugins, but i have a problem only with YOUR them, and not when i active wp standard theme!!! so i want a serious answer from you, i payed for support!! and your theme cause conflict, and you have to help me to solve it! please! And every time I recevie an answer i have to wait 1 DAY!! IT’S A SHAME
Hello,
We located your ticket on our support forum and our agent is currently working on it, so you could check response on ticksy soon. Our agent will gladly assist you there.
Best, Qode
Hi Qode, The bridge243 – Photo App demo has 5 Rev sliders, but when I downloaded the latest update and imported Slider1.zip it only shows the first slide and the other 4 is missing ?
Hi,
Please, submit a ticket at https://qode.ticksy.com and include your site URL with wp-admin access and our agent will gladly assist you there.
Best, Qode
Hi guys! I need the following plugin updates: LayerSlider WP 6.7.6. and WPBakery Page Builder 5.5. What do I need to do? Thanks
Hi,
We will included latest plugins versions in next theme update that should be released during this day.
Best, Qode
Hi, I am building a full screen sections page and want to display the Interactive Icon Showcase element but it doesn’t display when viewing the page. Any idea why?
Hi,
Could you, please, submit a ticket at https://qode.ticksy.com/ and include your site URL with wp-admin access and our agent will check this closer.
Best, Qode
Hi guys, In qode slider, I put a video in 3 formats. The video is played normally, but I do not have the sound. How to do ? I have the sound on the file on my computer and on YouTube. But not when I integrate the video to the theme. Please help me, I am lost.
Thank you very much ! Best regards, Romuald
Hi,
If you are using our Qode Slider, you could achieve that with removing class ”muted” from Qode Slider shortcode. Please, take a look on this screenshot https://www.screencast.com/t/TWHugVbw We hope you’ll solve this easily.
Qode
Thanks, but You do not have a css code to give me please?
Hello,
This cannot be handled using css. Just with this minor file modification to remove muted class from code for Qode Slider.
best, Qode
When I view my portfolio website on mobile, it won’t let me click anywhere on the picture I have to press directly in the middle where the text is to get to the link. Is there a code to change this?
Hi,
Maybe it could be done with some modification. Please, send us here your page link. Thanks
Qode
golladaydesign.com Thank you!!
Hi,
Thanks again. Please, try to add this part of code:
.touch .projects_masonry_holder .portfolio_title a {
position: absolute;
width: 100%;
height:100%;
left: 0;
top:50%;
transform: translateY(-50%);
}in Qode Options > general > Custom Code > Custom Css.
Best, Qode
