28274 comments found.
Hi there,
Please look at the following tax configurations https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/#section-2 and see if you missed anything.
Good morning, we tried it and it doesn’t work.
UX Builder stops working on some pages and at random times (regardless of WooCommerce elements or not). More than enough memory (several gbs) any ideas?
Hi there,
Please shoot an email via support and we’ll look into it.
Hello! Great theme, love it. Can you add Beatport, Spotify, iTunes, SoundCloud, BandCamp… social buttons for musicians please?
Hi there,
You can place a feature request for this here https://uxthemes.canny.io/flatsome
Hello is it possible to have a youtube video in the SECTION go full width and COVER. It currently just sits in the middle of the page about 1000px wide!
Hi there,
1. Upload an mp4 file to your media. 2. Copy the link of the video and add it to the section video background settings.
Ok great that worked thanks 
Hey there, is Flatsome now comatible with PH 7.2?
Yes
Very cool, thank you! How about Woocommerce 3.4.3?
Hello,
I have an issue with password length strength… The hint for the password is well displayed in the login-form-popup if the password doesn’t match default criteria. On the other hand, the hint for the password is NOT displayed on the my-account page.
Regards,
Hi there,
Please update to the latest versions of Flatsome and WooCommerce. You can see the hint is displayed in our test site my-account page http://flatsome3.uxthemes.com/my-account/
After a new fresh installation (latest release of WooCommerce/Flatsome), I can’t see the hint on the my-account page This is the link : http://flatsome.shyloh.fr/my-account/
For information, I change the ‘Login Style’ setting on the theme configuration (Lightbox to Link) and it’s working well ! I can see the hint on my-account page
I think there’s an issue with the latest release of this theme
Hi Is it possible to have 4 columns instead of 3 for the Bottom Header in the builder?
Hi there,
I’m afraid we do not have such a setting in the default template. You will need a bit of customization for this.
Oh thats a shame. Looks like the header builder is not all that. Maybe this will be developed in the future to choose how many columns can be added to each row.
Hi there, apologies for the inconvenience.
You can place a feature request for this here https://uxthemes.canny.io/flatsome
I am having problem loading the UX builder. I am running latest version flatsome and wordpress. The error i got in console is GET ../jquery.js 404 (Not Found)..
p.getText @ embed.js:6 ra @ embed.js:23 b @ embed.js:2 (anonymous) @ embed.js:11 ka @ embed.js:20 oa @ embed.js:11 Ka @ embed.js:24 Ja @ embed.js:27 (anonymous) @ packery.pkgd.min.js?ver=3.6.0:12 (anonymous) @ packery.pkgd.min.js?ver=3.6.0:12
Any advise?
Hi there, sorry for the trouble.
Please see this troubleshooting guide https://docs.uxthemes.com/article/202-missing-customizer-or-ux-builder
it is not working either. i had turned off all plugins and increased the memory to 128
Hi there,
Please shoot an email via support and we’ll look into it.
Is there a possibility for a table view mode for the product listing page? Something like this: http://allstore.realwwweb.com/shop/?catalog_viewmode=table ? Regards Jan
Hi there,
I’m afraid we do not have such a layout. You will need a bit of customization to achieve this.
Hi guys, is this theme already translated in dutch?
Yes
Hello! The videos .mp4 are not displayed on mobile.
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.
I have set up to show the prices including tax in the shop, but woocommerce it’s still displaying the prices without tax until I reach the checkout…in the moment when I go to check out the prices are calculated including tax, then all the prices in the shop are displayed with the tax included…I hope it makes sense -do you have a clue what would be the issue? Thank You!
Wrong setting in WooCommerce – Solved – Thank You!
Awesome Good luck with your site.
Hi, is it possible to show a different (header) logo on a specific page?
Hi there,
I’m afraid we do not have a setting for this. You will need a bit of customization to achieve this.
can i see dashboard
Hi there,
I’m afraid you cannot view the dashboard before you purchase the theme.
can i see dashboard
Hi there,
I’m afraid you cannot view the dashboard before you purchase the theme.
Hello there. Any idea on how this theme and the page-builder will react on Gutenberg when it arrives? Is it wise to de-activate auto-updates for WP untill we know more?
Hi there,
Gutenberg is just an improved content editor for WordPress for now. We will make it possible to use Gutenberg and UX Builder together. We will also make some of the elements in UX Builder available as Gutenberg blocks.
Think of Gutenberg as the content editor, and UX Builder as the page builder that lets you insert content from Gutenberg anywhere.
Hi, I am going to be using Flatsome for a new project and was wondering if i’m taking on a bit of a headache. I have designed many online stores in the past but this store will have products with a lot of variations. One of the products has 209 variations and I know I can manipulate the system to handle this but should I set a hard limit so client doesn’t exceed that e.g. 250 maximum variations or start a new product? Not sure if you can help.
hi, there is no page templates under attributes. why, pls help me
ok i ve found the problem. when i changed my child theme with a new one, problem was gone
Hi there,
Awesome Thank you for letting us know and good luck with your site
Hello.
How can I add the video button element?
When I go to the page: http://flatsome3.uxthemes.com/elements/video-button/ ... there is no shortcode or instructions or anything.
I looked in your online docs and there is nothing there.
This isn’t the only element missing any and all documentation.
When clicking on the shortcode option in the wsiwyg, it is also missing…
?!
Hi there,
Please see how to generate shortcodes in the UX Builder https://docs.uxthemes.com/article/223-how-to-generate-a-shortcode.
The video button element should have a shortcode that looks like this[video_button video="https://www.youtube.com/watch?v=f3Hh_qSkpaA"]
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