38441 comments found.
Hi, I’ve been dealing with your support team on Ticksy (ticket ID is 1583555) and they’ve asked me to post a comment here so you can take a look into the issue.
We’re having an issue with videos not playing when a website initially loads. This doesn’t seen to be the Chrome Auto Policy bug.
Can you take a look at the thread for us as this is really urgent now.
Thanks.
Hey ArtifexDesign, I took a look earlier today in regards 
Thanks for your patience.
Cheers
Thanks for your help guys, all fixed.
You’re welcome ArtifexDesign
“Product description” text in WooCommerce product page does not appear to be using proper theme, plugin or Wordpress translation. I have checked the translation files, and all of them have this string translated correctly in Swedish. Could the English text be hardcoded somewhere?
Hey digitelle, you’re correct – it appears they changed the text to just ‘Description’ but never bumped the file version number. Feel free to make that change in the salient/woocommerce/single-product/tabs/description.php file for now. We’ll be fixing it in the upcoming release
Cheers
Hi gents – any ETA on the update?
Hey digitelle, it’ll be out within 24hrs
Hi, how can I add a comment section to a page in stead of a post? (www.opt-insight.com)
Hey Abbenhues, we’ve added that functionality into the current beta – If you’d like a copy of the beta, please reach out in regards via the contact form on my author page https://themeforest.net/user/themenectar
Just a heads up as found solution by changing theme style from ‘original’ to ‘ascend’, but we had a really weird issue.
When viewing a blogs single page the side bar’s was rendering INSIDE the content’s closing div causing it to appear under the body content. BUT the oddest part was If you logged in and viewed as admin it rendered after the closing div appearing side by side as it should?
Anyone else experienced this? Thinking its a plugin conflict as manage about 6 sites on this theme, and only have 1 with the issue. (although I use ascend/material style in most of the others).
Hey DigitalStyling,
Is there anyway you could provide a test URL or temp switch the setting back so I can see your other settings to try and replicate? I haven’t been able to get that to occur locally so far on the original skin
Thanks
I cannot get the comments section off (not show) on the blog posts. And yes all comments are disabled in the setting, discussion section. http://platinumsquare.co.za/dev/whatsappening/
Hey gustav939,
Could you please open a ticket in regards with your admin credentials so we can take a further look into this? https://themenectar.ticksy.com
Cheers
I’m not going to purchase a lisence renewal just so you can tell me how to turn off all comments in your theme when its supposed to be able to do so in any case!
Hey gustav939, there’s no method specific to Salient to disable comments, which is why it would be easier to view your setup configuration to assist. You can also check the comments.php file in your salient theme directory to verify that the comment form is not displayed unless the core WP function “comments_open()” returns true.
Hi guys,
Love the work.
Quick question – my page is not loading unless I refresh the page. (going from home -> work page shows the blank page).
Anything I can do to resolve this?
Thanks!
http://jongstra.be/hildenew/ (click on the title to move to the work page, which stays blank)this somehow resolved it self, which is great
i am however stuck with a different issue:
when using lightbox with theme “magnific”, together with a masonry image grid, it breaks the lay-out of the images in the lightbox. could you have a look at that? thanks a lot!
Thanks Invertt
The masonry grid of images i’m seeing the “paintings” section looks intact at the moment – can you share a screenshot depicting the issue you’re referring to?
Cheers
sure. i think it mainly happens on the larger screens. you can see what happens here with the footer: https://cl.ly/sia0
I’ve stumbled upon an extra issue; the same portfolio masonry grid under paintings does not listen to the specific measurements im setting per picture (tall, wide, ...). How can I resolve this?
Hey Invertt,
From my end i’m seeing the sizes take effect: https://imgur.com/a/doiydpa and unfortunately haven’t been able to see any issues with the lightbox either after trying a few of your images on various screen sizes.
Could you let me know what version of Chrome you’re on?
Cheers
Hi, I’d like to have the header resize on scroll (just want the logo to reducein size) but only for the mobile version of the site. Could you please advise
https://vapesandtobacco.com/thank you
Hey tricks28,
Unfortunately that event doesn’t get bound on mobile screen sizes, so you would simply need to set your mobile logo height smaller via the theme options panel > header navigation tab to begin with
I know you’re working on a big update now, but could I make a request for a future update feature…
The “Custom CSS Code” box in the Theme Options… I’m putting more and more code in there each time I use your theme. It would be cool if this had it’s own tab so the box could be much taller/wider and not have scrollbars. It’s a bit clunky adding lots of lines of code in there with no word-wrapping and having to scroll side to side to read long lines.
A lot of this has to do with not being able to overwrite WooCommerce styles in the Child style.css and always having to use the Custom CSS box 
Cheers!
Hey SeanAUS120!
Thanks for the request, i’ve noted it on the wishlist
Cheers
I’m having an issue with how the blog posts are showing up. I imported the “Corporate” Demo, and my blog posts look like this (zoomed out to 50% so you can see the whole page at once) https://imgur.com/a/4UP6eI1
It looks as if it’s acting like there’s no content, because the social buttons, the next post navigation, and the comment section are all really high up on the page and the content is underneath it. I tried different settings in the Salient Theme menu, but I’ve had no luck. How can I fix this to be normal?
Actually, I kind of figured it out, the issue was that it was converting the text into a text box inside a column, inside a row, and the settings were “in container”. I changed it to Full width, and then adding padding to both left and right sides.
But, that’s seems like a very inelegant solution. Is there another, better way to do this? Why would the default look like what it originally did in the photo I linked? Also, now the social buttons on the bottom are unclickable. How can I fix that?
I’m sorry, disregard all of that. The issue was a stupid CSS setting I had for another thing that conflicted. I’m sorry for all that, I figured it out.
No worries dlapz1001, I’m glad to hear you’ve sorted it
Hello.
After setting up Woothemes on Salient, I am getting the error that the Woothemes templates on Salient are out of date.
Is it necessary to update?
If so, how can I update this?
Hey genm, what template files are showing out of date? I’ve tested the current Woocommerce (3.4.3) with Salient 8.5.6 and don’t see the warning for any of the overrides
Thanks
Running salient 8.1.0. How can I update without losing all customizations?
These are out of date files: salient/woocommerce/cart/cart-shipping.php version 3.1.0 is out of date. The core version is 3.2.0, salient/woocommerce/cart/cart-totals.php, salient/woocommerce/cart/cart.php version 3.1.0 is out of date. The core version is 3.4.0, salient/woocommerce/cart/shipping-calculator.php version 2.0.8 is out of date. The core version is 3.4.0, salient/woocommerce/checkout/form-checkout.php, salient/woocommerce/checkout/review-order.php version 2.3.0 is out of date. The core version is 3.3.0, salient/woocommerce/checkout/terms.php version 3.1.1 is out of date. The core version is 3.4.0, salient/woocommerce/content-product.php version 3.0.0 is out of date. The core version is 3.4.0, salient/woocommerce/content-single-product.php version 3.0.0 is out of date. The core version is 3.4.0, salient/woocommerce/loop/add-to-cart.php version 3.0.0 is out of date. The core version is 3.3.0, salient/woocommerce/loop/loop-start.php version 2.0.0 is out of date. The core version is 3.3.0, salient/woocommerce/myaccount/form-login.php version 2.6.0 is out of date. The core version is 3.4.0, salient/woocommerce/single-product/product-image.php version 3.1.0 is out of date. The core version is 3.3.2,
Hey genm,
did you modify the theme files directly? If not, you can simply update using one of the available methods: http://themenectar.com/docs/salient/updating-salient/
I noticed that menu has problem on Safari for Mac, the latest version (at least). When you scroll the menu disappears and it needs to refresh the page to appear again. Any solution ?
Hey thanasis,
Please share your URL in regards so I can take a look
Thanks
Hi, it is http://yesmedia.eu/astrobiology/. The client also checked your demo sites of salient and it is happens there as well.
Hey thanasis, I just tested this locally on Safari 11 and have been unable to replicate. Can you let me know the exact browser version? I also just tried using Browserstack, but also couldn’t get it to occur yet.
Thanks
Hello and sorry for the delay.
It is Safari 11.1.1 running on a macOS High Sierra 10.13.5 MacBook Air
Hey thanasis,
I’m afraid I still haven’t been able to reproduce on that setup to debug – is there any specific manner you have to scroll in order to it to hide? Does it occur for you every time you scroll or is it only certain instances?
when i try to edit it will not save. I have the latest theme release installed and have not added any plugins since this started happening. Any help would be great..Thanks
Hey msurma00,
Are there any errors being reported in the browser console when you click on the save button? Could you please open a ticket in regards with your admin credentials so we can take a further look into this? https://themenectar.ticksy.com
Thanks
Hello,
Will there be an theme admin option to change the /portfolio/ slug for projects in the next update?
Many thanks, Mike
Hey trustedthemes,
There’s an option for that already in the Salient options panel > portfolio > functionality tab called “Custom Slug”
Cheers
Thank you so much. Sorry, I missed the functionality sub tab. Got it now
Hey trustedthemes, glad to hear
Hi ThemeNectar, Will the next update on mid-July include news on Modal>Html>Iframe capability? Thank you!
Hey dummy123,
Yes – we’ll be adding a solution for that!
Cheers
Great! Looking forward to that! Thanks!
You’re welcome dummy123
Is this possible?
https://kb.wpbakery.com/docs/wpbakery-page-builder-how-tos/how-to-change-gap-between-columns/Seems to have been in place in PageBuilder for a while, but still doesn’t seem to be a feature in Salient? Cheers
Hey ravenswoodmedia,
Salient has its own padding system for columns, if you’re using to remove the gap between columns you’d need to make use of “Column Margin” option available as an option on the inner row element
Great thank you (I note that it’s “default”, or “nothing” – any plans to make this editable?) Cheers!
Hey ravenswoodmedia,
I’ve noted your +1 for the idea on the wishlist
Cheers
Hi
I raised a ticket yesterday before my item support expired but Tahir has come back to me asking for further information on the matter and I am unable to respond. The ticket number in question is #1627250 titled ‘Button Module’.
In response to Tahir’s question, the issue is occurring on the homepage – /redes
What would be the best way to go about getting this ticket resolved?
Thanks, David
Hey David,
The gradient button style in the Ascend theme skin uses that swift swipe hover effect and can’t have rounded edges – to fix that, simply switch to the “material” theme skin in the Salient options panel > general settings tab in order to take advantage of the latest gradient button styling
Cheers
Hello Team,
Can you confirm this theme works with MySQL 5.7 and PHP 7.2?
Thanks you.
Hey princebhalani143, it will work but as of now if you have WP_DEBUG mode on you’ll see a warning for a Deprecated function call. That will be fixed shortly and as long as the debug mode is off, everything should function correctly.
Thanks for the detailed information
You’re welcome princebhalani143
Hello, we have problem with description inside page when debug for Facebook. On og:description we see a source code [vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3” instead of text description. We can help us to fix this problem? It’s a problem about theme? Thank you.
Hey subwaylab,
What are you using to set the og tag – Could you kindly share the URL in regards so we can take a look?
Cheers
Hello, we use Yoast plugin. Provide Us your email and we will send link to you. This problem appears only with pages type… it’s very strange. Other people have the same problem? Thank you.
Hey subwaylab, please reach out in regards via the contact form on my author page
Hi, i added image gallery in a page “Image Gallery > Nectar Slider Style” the slideshow plays automatically. How can I stop slides to auto play?
Hey astutestudio,
For now it would require modding to the vc-gallery.php file inside nectar/nectar-vc-addons/vc_templates at the line “data-autorotate=”5500” – however i’ve noted your +1 for the idea to make this an option within the image gallery element
Cheers
Means if i set autorotate to “0” this wont rotate automatically, right … but this won’t effect nectar slider of home page which is set to autorotate? please advise.
Hey astutestudio,
That’s correct – it will only effect the Nectar Slider style within the image gallery element
Cheers
Is it possible to set Form Styling to Minimal in the Salient options but have a specific page set to “inherit from theme skin”?
Hey peterstavrou,
As of now this would require some custom modding, however I’ve noted the idea for the wishlist to have a page specific override
Cheers
