Discussion on Porto | Multipurpose & WooCommerce Theme

Discussion on Porto | Multipurpose & WooCommerce Theme

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23226 comments found.

Hello

Why do mobile menu links have rel = “nofollow” by default?

Hi,

The reason to use the “nofollow” attribute here because we are using two menus in the same time when page land on browser, 1st menu is for desktop and 2nd for mobile.

“Nofollow” provides a way for webmasters to tell search engines “Don’t follow links on this page” or “Don’t follow this specific link.” Means it will not follow the Mobile Menu Link when you are on Desktop and Vice Versa for mobile.

I hope you can understand.

Please read more about the no follow links here: https://support.google.com/webmasters/answer/96569?hl=en

Thanks.

For mobile view, is it possible to show the search bar always (without clicking search icon)?

I would like to put the search bar just below the header and just above the content and in the stick header keep the search icon.

my visits are 90% of mobile devices.

this is very useful and has become a standard on newer websites.

if you the theme not have this option it would be of great value to add it.

the themes Venedor and Kingdom are not good but it has exactly the function of keeping the search bar in mobiles devices, for more lay users it is highly usually.

Hi,

Sorry to say that but there is no Option in the Theme to show the search bar always (without clicking search icon) on mobile version yet but you can do it with the help of Customization.

Thanks.

HI, how do I add my google adsense code?

Hi,

You can enter/paste the Google Adsense code into Appearance >> Theme Options >> JavaScript code in the header or body section as per your requirements.

Thanks.

Hi there, been using your theme for a while now and everything works fine, but I just can’t seem to update WPBakery. Tried it by deactivating – deleting en then reinstalling the plugin. But the version (5.0.1) stays the same. Is there anything else I can try?

Hi,

Please download the updated version of Visual composer and Ultimate Addons for Visual Composer from the link below and install it: https://smartwave.freshdesk.com/support/solutions/articles/12000007851-latest-visual-composer-and-ultimate-addons-for-visual-composer

Thanks.

Hello! Tell me, please, why is my Porto theme working very slowly? What could be the reasons? You can connect to the site and see what’s the reason? Maybe some kind of plugin does not work.

Hi,

Porto comes with it’s ownamazing speed optimizatioon tools, you can use this speed optimization tools through Theme Options > Speed Optimize. By using this optimizer you can reduce web page resources like js/css files about 500~800 KB for each page compared to other themes.

In other way, below we recommend using the Better Wordpress Minify and WP Super Cache, W3 Total Cache plugins to boost your site performance.

Please read more about speed here: http://www.portotheme.com/wordpress/porto/documentation/

Thanks.

Thanks.

Hi guys, love the theme in general but customising you header is really a pain honestly.. Possible to get some help

Hi,

You can Customize the header of your site from Appearance >> Theme Options >> Header and you can change the color of the header as per your requirements from Appearance >> Theme Options >> Skin >> Header.

Thanks.

Yes in theory….

Hi,

What do you mean by in Theory ?? Can you please explain it more clearly.

Thanks.

I bought this theme awhile back. Using my google consule virtual machine (bitnami) I uploaded it via Envato Marketplace plugin onto wordpress. I came upon an error and had to delete WP the root folder but I forgot to release the themes purchasing code. Now when I try to reupload the them it is telling me that the purchasing code is being used for this address (http://35.184.137.207/) which no longer exisit.

Hi,

Can you please contact us through our support system with your product purchase code so we will check and reset the product purchase code for you then you will use the same purchase code for your site.

Thanks.

Hello, I am considering buying the wp edition for one of my clients. I want to ask : If i choose the Sidebar Steady header for my Site, can I have a different one (a top header) when I see my Single Product pages?

Thank you in advance.

Hi,

Sorry to say that but this is not possible with the help of Theme Options to set the different headers on different pages although you can show or hide the header as per your requirements on any of the page by using that particular page options.

Thanks.

Hello, I want to ask how to change slider model to model down with no slider?

SS -> https://prnt.sc/k52ilz

Thank you…

if add a row down how?

Hi,

If you want to show those Elements in multiple rows then just remove the Carousel Slider and Add those elements in a different rows as per your requirements.

Thanks.

Ok thank you…

Hi, How to translate dashboard of the theme into Russian? Thank you

Hi,

Please go to WP-Dashboard >> Setting >> General you will find the Language Option just change any language as per your requirements and save changes and check your site WP Dashboard.

Please read this doc: https://www.inmotionhosting.com/support/edu/wordpress/wordpress-features/change-language

Thanks.

The problem of disappearing demo and how to restore it as previously, How can I install demo hidden from the settings panel and not exist?

Welcome and hello Installing the demo scripts was a separate option within the template And now there is no option! If you want to show me the correct way to install the demo and thank you very much.

How do I tell you the login information? Inside the customer service and chat?

Hi,

Please see the Video Installation Guide of Porto WordPress: https://www.youtube.com/watch?v=U6mqyuDF4GY&feature=youtu.be you will find complete Installation and Configuration Guide in this video.

And in the Ticket there is an option in the right sidebar to provide Login details in the Ticket.

Thanks.

Sorry, I did not find in the reference documentation about child theme, does Porto have the child’s theme or should I create it manually? Sorted out

Hi,

Please go to Porto >> Setup Wizard >> Child Theme and Click on the Button Create and Use Child Theme your child Theme will be created please see this screenshot for the better understanding: http://prntscr.com/jrlqho

Thanks.

All right. Thank you!

Why do all the links in my site appear in this code ”? V = 19d3326f3137” in the end? Is this generated by some third-party plugin or what is generating those numbers and letters?

How many hours or days do you return the questions? I’m having trouble.

Solved, go in woocommerce, has a “geolocalize users with cache support” setting, which adds this parameter to every URL and link. I noticed that the attached hash was the same on all browsers on my computer, so I realized that it was not a “session” hash, but a hash IP address.

go to: in “woocommerce-> Settings-> General-> Default Client Location”, choose the third option, which is IP without cache.

Hi,

Our business hours are Monday to Saturday – from 12:00 AM to 08:00 AM EST and sound’s great! that you have solved your issue by yourself.

Thanks for contacting us.

Where to find field to enter Google Analytics code? Does it exist in the local administration or do I need to install a third-party plugin?

Hi,

You can enter/paste the Google Analytics code into Appearance >> Theme Options >> JavaScript code in the header or body section as per your requirements.

Thanks.

Where do I recover my login and password for support? I request to remember the password but I do not receive re-posting message.

Hi,

Can you please provide us your product purchase code via our email: newsmartwave@gmail.com so we will create a support account for you.

Thanks.

Hi,

It’s possible to change the logo only in mobile version? thanks!

Hi,

Sorry to say that but this is not possible with the help of Theme Options, In Theme Options there is an option to change the logo in Sticky header but not on mobile version you can do it with the help of Customization.

Thanks.

Id there a way I can adjust $porto_settings[‘header-contact-info’] depending on page? eg can I add override to change it on either page settings, or in functions.php depending on page?

Hi,

Sorry to say that but this is not possible to override/change the Header Contact Info on different pages by using Theme Options although you can change it as per your requirements by using Customization.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

please tell me which plugin use for add to cart popup message ? YITH plugin or theme default feature

Hi,

First of all thanks for showing your interest in Porto WordPress.

And add to cart popup message is the default functionality of the Theme and you can turn it ON and OFF as per your requirements from Appearance >> Theme Options >> Woocommerce >> Product Archive.

Thanks.

Hello, please mega menu has crash on my website. It was working before until earlier today. Please how do i fix this. Website name is https://pearl360beauty.com/

Hi,

Sorry to say that but your site is on Maintenance Mode and we are unable to check/see your site so please provide us WP Admin Login details of your site and if possible also provide us the screenshot of the issue you are facing through our support system so we will check and solve it for you.

Thanks.

I forgot my password. I tried to retrieve password, but the password was not sent.

Hi,

Can you please provide us your product purchase code via our email: newsmartwave@gmail.com so we will create a support account for you.

Thanks.

hello, after editing and saving an element from page with visual composer, I noticed that a paragraph tag is automatically added at the beginning and at the and of the page code. how can I prevent this from happening ?

Hi,

Can you please make sure that you are using the latest Theme and Plugins if not then please update your Theme and Plugins to latest version and please tell me that which elememt of WP Bakey you are using that adds paragraph tag automatically at the beginning and end of the page.

Thanks.

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