284 comments found.
HI there, just wondering if it is possible to disable the black transition effect when switching pages? Thanks.
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals. We will confirm your purchase and I’ll be happy to answer you.
Cheers from your Team @ Rascals Themes
how to insert 3 widget columns in footer?
the widgets added by the dashboard do not appear in the footer.
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals. We will confirm your purchase and I’ll be happy to answer you.
Cheers from your Team @ Rascals Themes
Why can I not change the background colour of the shop page? The preview version you have hosted has a white background for the shop and product pages. I have selected the light version from within the personalize section, cleared cache etc. Support not responding so please respond here and help everyone with the same issue.
Hello , I am answering your questions on the support site. I also sent you the files to check. If you still have a problem with this, write on support and we will help you.
Kind Regards, Mariusz
How can I remove the review section on product pages?
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals. We will confirm your purchase and I’ll be happy to answer you.
Cheers from your Team @ Rascals Themes
Hi. Great theme. I am currently trying to install the plugins below but keep on getting the following message. Could you help at all?
Download failed. Unauthorized
Noisa Extensions WPBakery Visual Composer Slider Revolution
Thanks for your help.
Andy
Hello ,
Sure, just please start a support ticket at http://rascalslabs.ticksy.com/. Our support agents will help you immediately.
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind Regards, Mariusz
Hi, thanks for getting back to me. I managed to sort it by manually uploading the plugins from the theme folder.
I have one more important question…
Do you have the function for being able to vote for tracks? So we can create charts and the most popular will appear at the top? Links below as an example
https://codevz.com/demo/remix/charts-songs/ http://preview.themeforest.net/item/onair2-radio-station-wordpress-theme/full_screen_preview/19340714?_ga=2.137098936.943148816.1544138643-1304617847.1541719004Thanks
Hello , I’m glad to hear that!
No, I do not have a ready function for this you would have to write an AJAX script that saves the number of votes in the database.
Kind Regards, Mariusz
But it is a good idea for a future update.
Hi how can we change the links on artists thumbnails. I mean on my artist page when I click on an artist the page goes to related artist detailed own page. I want to change this and forward it to youtube directly.
Hello ,
Please start a support ticket at http://rascalslabs.ticksy.com/. Our support agents will help you immediately.
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind Regards, Mariusz
I opened a ticket, waited 2 days and the ticket staff answered my question in a way NOTHING related to my question… Am I asking anything about language translation ? Wow…. Here is my ticked number : 1792376
Oww thats you
Hello , Sorry about this, that is, regarding the second point. You can also change the template texts using Loco Translate not only to translate the template. Regarding the first point I wrote you the answer, please check your ticket.
Kind Regards, Mariusz
Hello, Is it compatible with BuddyPress? Is it possible to have artist as users?
Hello, We all thank you for your interest our theme.
This is possible, but it requires programming skills. If you have this you will not have problems. But if you ask for an easy way by changing the option, then it is impossible. For clarity your questions relate to customization which is not part of the support. So we will not write you a ready solution because your questions are complicated and we will need a lot of time. So I suppose you understand us.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Thank you for the quick response. Eventually how much would it cost me if i’d ask you the customization?
Before buying I want to make sure of a feature if it is available on this topic. Can users who register individually edit their data? without seeing the profiles of others.
Hello, We all thank you for your interest our theme.
It is not possible by default you need to install an additional plugin and customize theme for your needs. By default the template is designed for net label without the possibility of logging individual artists etc.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Thanks for the answer, what can I try to have this functionality and be compatible?
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals.
Cheers from your Team @ Rascals Themes
Hi Rascal team, I bought that theme and it is really easy and effective. 2 questions. 1) Can I turn the sidebar to an responsive mode (not displaying to a large screen and displaying in a smaller screen as it is right now) 2) I would like to have a contact form as the one in the demo but although I tried different codes to do it I haven’t find the correct one.
Many thanks Yannis
Hello , Thank you for purchasing our theme. We appreciate it.
Sure, just please start a support ticket at http://rascalslabs.ticksy.com/. Our support agents will help you immediately.
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind Regards, Mariusz
Hi, it´s possible to change the releases url?
I would like to change “https://muchotrap.com/releases/el-barto/” for “https://muchotrap.com/promo/el-barto/”
Hello ,
This is possible, please go to the Theme settings > Sections > Permalinks and change the “Releases Slug”. When you change post slug name, you have to go to: WordPress Settings > Permalinks and save settings.
Kind Regards, Mariusz
How do you remove the slideout panel please?
Hi, Please check your e-mail address we have already answered. If you had more questions, please create support ticket on our dedicated support at https://rascalslabs.ticksy.com/
Kind regards, Mariusz
Hello Mariusz, still a great working theme! My customer would like to update and wish to add a second language for the content of his site, what possibilities are compatible with noisa if there is any?, Best Eric
Hello Eric,
Thank you for your kind words. We really appreciate that.
You can try to use WPML plugin. I tested with Noisa and I did not notice any errors. If you still have a problem with this, please let me know (via contact form on our profiles page) and I will be happy to help you.
Kind Regards, Mariusz
ok thank you for your replay, i’ll try later on. I’ve just updated WP and the latest theme version and menus are now wrong and upside down… I cannot figure that out… any idea what’s wrong ?https://www.lescreatives.ch/2018/
Hi, I’ve restored a previous backup version… looks like it’s not the update but something else. I’ll check later on and will contact you through your support channel… Best!
Hello ,
No problem we will help you, see you on the support channel.
Kind Regards, Mariusz
Everything back to normal!, thanks for your quick reply!
hey 1. is it possible to create post that will allow to lisetn to the track without going into the post (featured music) 2. can i add to the player a download button, so pepople can download the track ? 3. is it possible to create a category music carosel that will show all the songs in that category? thanks
Hello, We all thank you for your interest our theme.
1. Yes you can select post type: music nad select audio tracks. Then player will be visible in posts/blog page. So user can click on player without going to the post.
2. No problem with that, each track can have download button.
3.You mean tracklist carousel? Or releases? If releases so yes you can display releases by Artist
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Does it read shoutcast title ? It looks like your player doesn’t
Hello, We all thank you for your interest our theme.
No problem with that, please check again, live preview: http://noisa.rascalsthemes.com/dark/Our player does not pause stream just mute the sound. In this way, the sound is always played smoothly.
Screenshot: https://ibb.co/iebn9JDrop me a line if I can do anything else for you.
Kind Regards, Mariusz
Hello, I’m interested in this theme. But i noticed a bug with the mobile menu under iOS (iPhone SE). When you open the site for the first time and click on the menu nothing happens. This bug occurs also with the zona theme. Is there a fix? Thanks in advance.
Also the “scroll to top”-button does not seem to work under iOS…
Hello, We all thank you for your interest our theme.
Today we updated Noisa so please check again but first clear your browser cache.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Hello I was interested in your templates there is a lack of artists page item video and music from the list should be displayed more as translated into Russian
roughly so https://black-star.ru/misha-marvin/
Hello, We all thank you for your interest our theme.
How well did you understand, would you like to have a filter with artists and videos on the same page? By default this is not possible you would have to modify some theme code.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
your templates have artist yes item BIOGRAPHY RELEASES GALLERY EVENTS++Videos and music can behttps://yadi.sk/i/8E1uVxhi3Z4dvz Music&Videoshttps://yadi.sk/i/Jjq-hDli3Z4dnG
Ok, now I understand your plan, it is possible, you can add more tabs with modules, like music or embed videos. Music module can be filtered basically you can display releases by artist category. Hope that make sense.
thanks for understanding but still have the option to add videos artist page other than thathttps://yadi.sk/i/Q7Dh18jW3Z4dnT
even the website requires heavy traffic slowly opens
but how can I translate the template into Russian language
This page was created by Video Composer so you can remove tabs and other modules if you want. Theme can be translated via Loco Translate plugin (without touching the code). Drop me a line if I can do anything else for you.
Hi, is this theme gdpr ready?
Also I’ve noticed the page loadtime is long is this due to it’s demo server or something else?
https://gtmetrix.com/reports/noisa.rascalsthemes.com/AF2CTTQJ
Hello, We all thank you for your interest our theme.
Yes, because in live preview we have clear version without additional plugins compressing the code and speeding up. So after installing a few additional plugins the site will significantly speed up loading proccess.
Kind Regards, Mariusz
Okay is there a way to see a demo or feature site that works with the compression?
I have all the music linked up to different SoundCloud links for artist and all of a sudden it wont play any tracks? The wheel just keeps on spinning. I purchased the website about a year ago and have not had this issue, Can you please help?
Hello ,
Hard to say, Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals. We will confirm your purchase and I’ll be happy to answer you.
Cheers from your Team @ Rascals Themes
hi rascals team,
i have a presales question with the NOISA theme. 1. is it possible to have a unique link to one specific category for the SHOWS post type. and for the locations and ‘artists’.
2. same question for the ARTISTS post type. and MUSIC post type.
3. on one of the events detail pages: http://noisa.rascalsthemes.com/light/events/house-vibes/ can the header area also be changed to a fullscreen header or so? or is it fixed… and can one add more content to this page (like headings, texts, buttons, images etc. )? and if yes is the place for more content only the right half – where now is the event description and promotional podcast OR can one use the complete width for adding add. content.
thanks for your patience 
and kind greetings,
Michael
Hello Michael, Thank you for your interest our theme.
1,2. Sure, no problem with that, .e.g: http://noisa.rascalsthemes.com/dark/event-category/festivals/ http://noisa.rascalsthemes.com/dark/event-location/poland-pl/ etc..3. No problem with that, Noisa is flexible so you can select other intro/header type like full-screen etc. If you want to use specific event header with countdown then you can set full screen background via CSS, don’t worry I can help you with this via support forum.
Noisa based on Visual Composer so you can change almost every element of this page, layout, width, buttons etc.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
thanks Mariusz, great answers. may i ask a bit more? for example here http://noisa.rascalsthemes.com/light/artists/goorilla/ can i also have a unique link to the EVENTS or the GALLERY (i guess yes)
and here oisa.rascalsthemes.com/dark/shows-list-future ...also possible to have a unique link to one spec. category or artist. with the list-future
can the header be made fixed and shrinking?
and a detail here: https://bit.ly/2K0rXqA can one also use the whole area for content (orange colored in jpeg) or just the right half (red colored in jpeg)
thanks in advance and best, Michael
Hi again Michael,
Basically, you can take all links to categories that are placed in filters.
Categories pages can be displayed only in grid mode, you can change only gap between images.
Do you mean that the header does not hide when you scroll the page? So yes this option can be enabled in theme customizer (Always show header regardless of scroll direction.).
You can change the layout as you wish. You can create your own unique layout that will be different from the live preview, then save it as a template and use it again. It is very simple and gives great possibilities.
thanks for the super fast reply Mariusz. and not sure if i got you right on this…
http://noisa.rascalsthemes.com/light/artists/goorilla/ can i also have a unique link to the EVENTS or the GALLERY (i guess yes)thx a lot!!
ahhh ok you mean in tabs, right? Yes you can add modules e.g:gallery displayed by categories. Also you can add links/buttons to category page. Hope that make sense.
thank you very much! good information
Hiya, great theme! couple of pre-sales questions: 1. (I already asked this about Zona) Is it possible to have a simpler news page, with less text visible? something more like this: http://zona.rascalsthemes.com/dark/gallery-grid/ You mentioned that you could help do this on Zona, but as I am also considering Noisa, just thought I should check that this is still possible on Noisa too! 2. My site would showcase musical or sound-design “projects” I have worked on, not “artists” I represent. So is it possible for the text “artist” to be replaced with “project” in the url slugs, and in the “next artist” buttons etc? 3. Zona has video shortcodes: http://zona.rascalsthemes.com/dark/shortcodes/videos-shortcodes/ Can video pages be created in Noisa too? 4. Zona has social media icons at the top. Is it possible to add these on Noisa too?
Thanks!
Hello, We all thank you for your interest our theme.
1. This is just a small modification, after the purchase send us a link on which page you want to do it and our support team will help you.
2. No problem with that, you can change slug and texts.
3. No, Noisa has only the ability to embed a movie. Or you can add a video in lightbox in the gallery (shortcode) http://noisa.rascalsthemes.com/dark/albums/sunset-sushi-session-with-vince-watson-at-toren/
4. Social icons will be added to the next update.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
