1618 comments found.
Hi,
Please help me 
I have pasted correct google maps api, but the map is empty
Hi,
Thank you for purchasing.
Could you please provide URL of page you mentioned please. I will check it for you.
Hi,
Besides that map problem, I love this theme and I will buy your other themes for my next projects. This is temporary link: http://urlgone.com/128a69/ click “skip add”, pass: fro
There is javascript error from Google Maps API “DeletedApiProjectMapError”.
Your API project may have been deleted from the Google Cloud Platform Console. Please check the project for which you generated the API key that’s included in JavaScript API loader. You can create a new API project and get a new key on the Google Cloud Platform Console.
You can read more information about it here https://developers.google.com/maps/documentation/javascript/error-messages#deleted-api-project-map-error
Hi, how do I change the font size on the “Our Story” text? The paragraph at the bottom. There seems to be no selector, and no way to change that font size in the theme? Thanks
Hi,
Thank you for purchasing.
Could you please provide URL of page you mentioned please. I will check it for you.
Hello,
Can you please help me out. I can’t import the demo. I’ve already made a ticket on your website. Can you please help me so soon as possible?
Regards, Entour
Hi,
Thank you for purchasing and really sorry for the delay. Our support staff replied your ticket. Could you please check there. Sorry for any inconvenience.
Hi the theme doesn’t seem to be loading properly. It loads all dissembled on chrome.
Help
Hi,
Thank you for purchasing.
Could you please provide URL of page which has issue please.
Hi the URL is www.atthai.co.nz
I checked your provided URL on Chrome and I can see everything loaded correctly. Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
Cool where can I send you screenshots?
Please upload screenshot online and post link here please. Sorry for any inconvenience.
Hello, I’m getting this same PHP error that someone else commented on. I have installed the latest update but am still getting this error.
FILE:.../wp-content/themes/grandrestaurant/modules/twitteroauth.php
FOUND 1 ERROR AFFECTING 1 LINE
1145 | ERROR | preg_replace() – /e modifier is deprecated since PHP 5.5 and removed since PHP 7.0
Hi,
Thank you for purchasing.
Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods
I will check the issue for you.
I need your help, i’ve put my website do https but i have this 2 issues with mixed content and i cant figure it out where are they and how can i fix this.
(index):1 Mixed Content: The page at ‘https://www.sushiconcept.pt/site/' was loaded over HTTPS, but requested an insecure image ‘http://themes.themegoods2.com/grandrestaurant2/wp-content/uploads/2015/06/paper_bg.png'. This content should also be served over HTTPS.
(index):1 Mixed Content: The page at ‘https://www.sushiconcept.pt/site/' was loaded over HTTPS, but requested an insecure image ‘http://themes.themegoods.com/grandrestaurant/demo2/'. This content should also be served over HTTPS.
Hi,
Thank you for purchasing.
Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods
Done
hi i want to know after purchase theme how to install the demo theme? u guys help install?
Hi,
Thank you for interesting.
Yes we can help you installing demo content once purchased 
I click on edit with classic editor and doesnt happen, its show only html vision. Can you help me?
I need your help, i’ve put my website do https but i have this 2 issues with mixed content and i cant figure it out where are they and how can i fix this.
(index):1 Mixed Content: The page at ‘https://www.sushiconcept.pt/site/' was loaded over HTTPS, but requested an insecure image ‘http://themes.themegoods2.com/grandrestaurant2/wp-content/uploads/2015/06/paper_bg.png'. This content should also be served over HTTPS.
(index):1 Mixed Content: The page at ‘https://www.sushiconcept.pt/site/' was loaded over HTTPS, but requested an insecure image ‘http://themes.themegoods.com/grandrestaurant/demo2/'. This content should also be served over HTTPS.
Hi,
Thank you for purchasing.
Please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins.
But if i disable all plugins the website doesn’t work… I just want to change the http of this links to https, its only this 2 link that doesnt make the website secure
Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods
Hi, is it possible to replace the Gallery on Flickr in the Footer with that of Instagram?
Hi,
Thank you for interesting.
Yes you of course you can do that
I can not connect my theme via the Envato Token. It always shows the error message: We can not find your purchase of Grand Restaurant theme. Please make sure you enter correct Envato Token. If you are sure you enter correct one. Please open a ticket to us so our support staff can help you. Thank you very much. When creating a support ticket at (Theme Goods) I can not select my desired theme (Grand Restaurant) because it does not exist so I can not create a support ticket Please help
Hi,
Thank you for purchasing.
I can see “Grand Restaurant” theme there on submitting page. Please see screenshot.
Theme not rendering on a mobile device. Works fine on desktop but not on any mobile device. IOS/Android. I have a ticket open for several days now no resolution thus far, reinstalled theme several times same issue.
Hi,
Thank you for purchasing and really sorry for the delay.
Our support staff replied your ticket. Could you please check there.
Thanks will do!
Hi, my ticket is #1615487 I responded right away but still have not got movement on the issue. Really need a definitive answer as to the issue soon. My developers are sitting in limbo as we have stopped worked. Should I abandon the theme given its not rendering at all on any mobile device?
Hi, I am awaiting responses to this ticket #1615487. Looking for quick response weather the site works on mobile devices. Please let me know as soon as. All information supplied for your team to troubleshoot.
Our support staff replied your ticket. Could you please check there. Thank you for your patience.
Hey there,
where can I replace the button text of the menu? As standard, it is “ORDER” and I want to change that.
Thanks in advance,
bpcooking
Hi,
Thank you for purchasing.
You can translate theme’s strings using po file translation. Here is detailed instruction http://themes.themegoods.com/grandrestaurant/doc/translations/
Hey there, I´ve tried that way but there is no po file there. Only a .pot file.
You just have to copy that .pot file and rename to .po
I sent you a message. My ticket is 1151205 and I need to allow the Envato Token to be really fast!
Hi,
Thank you for purchasing.
Could you please sure you submit a ticket on our support site here https://themegoods.ticksy.com
Because I couldnt find any from from your account nor your provided ticket number.
Thank you,
I have changed the email address in my account settings to the current one so now you can find me.
I couldnt find any of your ticket nor your provided ticket ID. Could you please provide URL of your ticket please?
Ok, My ticket id is 1151205.
I couldnt find any of your ticket nor your provided ticket ID.
Enable GDPR Compliant: i have update the theme, enable the option, contact page add checkbox to support GDPR privacy law. Not work, what do you have to do? Thanks
Hi,
Thank you for purchasing.
Could you please make sure you update required plugin name “Grand Restaurant Custom Post Type”?
ok i have update now, but i see only chekbox, no text (where i can insert the text please?) http://hotelcorallocattolica.com/informazioni/
I can see it there “I consent to Hotel Corallo collecting my details through this form.”
Please make sure you clear all cache on your site.
ok now i see the text, but where can i edit and change the text?
You can translate theme strings using po file translation. Here is detailed instruction http://themes.themegoods.com/grandrestaurant/doc/translations/
sorry but i can’t find the string to translate
Please make sure you update po file in plugin languages folder since this is newly added string.
I have a pre-sales question. I have a client that offers build-your-own salads. None of the dishes are set. You can select from two different bases, 4 proteins etc. I would like to showcase each ingredient, but with a text above it, and showing no prices for most ingredients. Would that work with your theme?
Hi,
Thank you for interesting.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
hi, i created a promo box shortcode and i would like the link for the button to open a new window instead of using the same browser window when it opens. How can I edit the shortcode to do this?
maybe something like this button_target=”_blank”
Hi,
Thank you for purchasing.
Could you please open /wp-content/plugins/grandrestaurant-custom-post/tg-shortcode.php at line 1590 change to.$return_html.= '<a target="_blank" href="'.esc_url($button_url).'" class="button" style="'.$custom_button.'">'.$button_text.'</a>';
I’ve problem with Envato Token and dont import the demos. I’ve open a ticket in your website without response. Help me please.
Hi,
Thank you for purchasing and really sorry for the issue.
Our support staff replied your ticket 14 hours ago. Could you please continue there? Thank you for your patience.
Hi, is it possible to show the top bar in the mobile version as well?
Regards Nikel
Hi,
Thank you for purchasing.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
Hello, how can we add a required checkbox in the contact form to comply with the GDPR law?
Hi,
Thank you for purchasing.
We will add it in the next theme update. Thank you for your patience.
demo import not working…should have seen that coming from all the comments about it! is the demo data available as download?
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can install theme and demo content for you
