778 comments found.
Attempting to import Demo Data and on three attempts I get error message that execution stopped. Please advise.
Hello, May be server execution time issue. Check our documentation we have alternate way xml import. Or send me WP admin & FTP access support@radiustheme.com I will import demo data for you.
HI
I have saved my home page as a template because I wanted to do another one that looks different. I then added a new page and used the template as the page so I can edit it slightly. But my saved work seemed to have changed slightly if you look you will see the call to action banners and icons have disappeared and also testimonials, classes, trainers and latest posts have all disappeared from my home page.
Hello,
Thanks for purchasing our Theme.
Sir it is WP BakeryPage builder functionality save as template.
Alternative way you can just copy HTML paste into new page.
send me WP admin I will check support@radiustheme.com
Thanks
Greetings. On the “Shop” page, I go to Pages, Shop, Edit and in the options below i select the Menu from Default to a Menu I created. On all the other pages I can change the default menu this way, but on shop, no matter what I select it maintains it’s default menu. How can I adjust the Menu on the “shop” page?
Hello,
Because shop falls under archive page, not a normal page. Individual Page options doesn’t work on Archive pages. So changing menu for shop isn’t possible right now. We have plans to add more options on archive pages in future.
However it can be done by adding/modifying code. If you send us your website’s WordPress+FTP access on our support email support@radiustheme.com then we can do it for you
Thanks
Thanks. I sent the email a little bit ago. This is a serious issue because the shop page is completely uncustomizable and it has the menu items of EVERY page, element and item on the site.
Please check your email fixed.
Just sent a reply. One more question 
check mail reply.
Right now, the only clickable link is the product title. We would like the image as well. Let us know how to add that into our functions.php.
Hi, Please update the latest version we already added this feature.
Thanks
Hi,
My client is using multiple locations where he organizes lessons.
How can i do the following:
Within all available classes I would like to specify the location (a or b). The location should be visible in the schedule overview. We need to inform the member if the need to go to location A or B (5km distance in between).
Thanks and regards, Joeri
Hello,
Sorry Sir for class don’t have location feature.
Thanks
Can you please create this, I really urgently need this future.
We have plan to add different branch in future.
But this is first time got request from you user get location name between 5 km.
For everything is a first time 
Sir we will add in future “Branch/ Room name” in class.
Sorry don’t have plan to add distance like GEO location.
Hey how are you. I have edited my menu. I created a new blog page and set the menu to my home page menu. when I go to settings-reading and I set up the post page to Blog the menu changes back to the original.
How do I stop that from happening.
Joel
Hello, Please send me your site url and admin access to support@radiustheme.com I will check.
Thanks
hi when i upload my logo image it comes out really small even though the logo size is large
Hello there, I have your GymEdge theme, and I must say that it is awesome and is exactly what I have been looking for. At least so far. Just one thing that I cannot figure out. Since I run my website in French, things like BMI calculator does not quite work for me. Some things were easily adjustable, and I managed to change them into French, however, some other aspects are not easily changeable. Would you please be so kind and change the English parts from BMI calculator which is in Home page into French? If it’s not so hard to do, you could explain me where I could change them myself.
Thank you in advance,
Things to translate: Weight/kg = Poids/kg Height/cm = Taille/cm Metric Units = Unités Métriques Imperial Units = Unités Impériales Then on the right side table with WEIGHT STATUS BMI = IMC Below 18.5 = Au dessous de 18.5 30 and above = 30 et plus Weight Status = État du Poids Underweight = Insuffisance pondérale Overweight = En surpoids Obese = Obèse
And the results of calculation : Your BMI is: xxxx, and weight status is: xxxx = Votre IMC est: xxxx, et le statut de poids est : xxxx (xxx being whatever the result of course).
Thank you
Hello, Thanks for purchasing our theme. Please translate gymedge-core plugin. All text come from gymedge-core & Theme files. It will work.
Thanks
Could you please tell me how to translate that plugin? and where can i find it?
Please use Loco Translate plugin you will find there how to translate. https://wordpress.org/plugins/loco-translate/
Header options yes, but no option to have logo central in header area?
Sorry don’t have settings in demo our logo left then menu right. Can you send me your site link then I can give you custom CSS to make it center.
Thanks
My site is under development and is password protected. I do not want to publish the password or the URL in the comments here – can you provide email address to send info to.
Hi there,
I just purchased this theme and as I try to upload it in wordpress, after reaching 100% it says that ‘the link you followed is broken’. I have checked my internet connection speed and any other factor I could think of. Please do let me know what should be done in this case.
Looking forward to speedy assistance.
Hello,
Have you tried to install only theme file name gymedge.zip?
It may be upload size limit you can try by FTP.
Thanks
Good afternoon, I can not get the woman’s bottom in class, training routine. I await an answer. Thank you!
Hello, I don’t get your question you mean detail page we have trainer schedule https://radiustheme.com/demo/wordpress/gymedge/class/body-building/
Thanks
Boa tarde, não consigo tirar o fundo da mulher no horário de aulas, rotina de treinos. Aguardo resposta. Obrigado!
Please write in English.
Hello, thank you for the quick reply.
I can still not remove am and pm from the time, everything else is translated now
In Germany we use the 24h system without am and pm
Couldn’t find a way to remove it, do you know a way?
Hi, From Theme Option you can change this see https://www.radiustheme.com/faqs-gym-edge-gym-fitness-wordpress-theme/
Thanks
Hi, I have bought the theme and very happy with it! How can I change the time into 24h format. My client is based in The Netherlands, so I need to change into 24H format
Hello, You can change it from Theme Option https://www.radiustheme.com/faqs-gym-edge-gym-fitness-wordpress-theme/
Thanks
Hello, I purchased the Theme and am very happy with it. The only problem I am facing is that the entire webpage is in englisch and I would like to have change it to german.
e.g. I would like to change the calendar days in the schedule to german etc.
Thank you, Seamus Wolf
Hi, Thanks for purchasing our Theme. You need to translate gymedge-core plugin and Theme file. You can use LocoTranslator plugin.
Thanks
How do I change the background of the Featured Classes and the Bring your Friends and get a 30% off background?
Disregard.
You can change from row settings https://prnt.sc/jtwzig
hello, is it possible to use 24h time instead of am/pm time for schedule classes?
Hi,
From Theme option you ca change it see https://www.radiustheme.com/faqs-gym-edge-gym-fitness-wordpress-theme/
Thanks
Thanks in advanced!
Is it possible that there is a bug in 3.1? can’t add more then 3 schedules in a class. is there a fix available?
Hello,
So sir no limit see I just tested added 4 schedules https://prnt.sc/jtpy7n
https://prnt.sc/jtpypzThanks
Good afternoon, I could not translate a sentence for the portguês, I already entered everywhere with the locu and I do not think, all the phrases about research have already been translated.
follow the image below https://ibb.co/iZCgoTPlease translate Gymedge-core and Theme file. It will work.
Thanks
Good afternoon, I need to change the format of hours, I’m from Brazil, I use the theme, but I want the schedule to be in 24 hour format.
Hello, From Theme option you ca change it see https://www.radiustheme.com/faqs-gym-edge-gym-fitness-wordpress-theme/
Thanks
Thanks!!!
Hi,
Im working on a site with your theme (great work by the way) and just had a couple of small issues.
The wordpress admin bar has disappeared on the front end of the site, only showing in the /wp-admin/ dashboard. This occured when configuring my popup forms (using contact form 7 and popup maker).
I am using the button on the pricing packages to display the popup, but 1 of the 3 has stopped working.
Using the following selector worked previously, but has stopped displaying the popup form:
:nth-child(1) > .vc_column-inner > .wpb_wrapper > .rt-pricing-box-1 > .rt-btn > a
Any info or help would be much appreciated
Cheers, Will
Hello, Can you please send me url & admin access to support@radiustheme.com We don’t hide admin bar.
Thanks