248 comments found.
Hi, May i know how to remove the search box from mobile menu?
#off-canvas-right .widget_search {
display: none;
}
Regards, LineThemes.
Thank you very much for your assistance!
Hi, I have tried clicking upload dummy content button in WP to no avail? Can you advise how to get it working?
Hello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
Hi, Thanks, I have ticket number 1644398. Regards
How can I remove the effect on images when I go over with the mouse? thanks
Sorry, you can not turn off the effect on the image
You can specify where you want to remove, we will help you with custom css
Regards, Linethemes.
hi, thanks , i found playing with css. thanks agian
Page speed is very low. Can you do something about that?
Hi, How can i change the logo based on different language? I am using Polylang for multiple language. Thank you
Hello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
Hi Team, we are looking forward to add line icons on menu section instead of regular theme icons, is there any way to upload or find line icons within the theme? We want line icons to update from menu section
Hello, with the icons on the menu (Social icons) we do not support the line icons. Sorry for that inconvenience.
Regards, LineThemes
Hi, In footer on the bottom right it shows shortcode instead of actual form. How to fix that?
Hello! Please install plugin MailChimp for WordPress at here: https://wordpress.org/plugins/mailchimp-for-wp/
Regards, LineThemes
1. My website was mobile version was redirecting to other websites on mobile view, so i cleaned up the .htaccess and since then, the mobile view seems broken.
2. How can i change my menu style?
Hello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
Can I extend license to install this theme on different websites?
Hello! renewing license will only give more you 6 months of support. If you want to install the theme on another website please Buy another license.
Regards, Linethemes.
it seems like my slider revolution is not working? It is possible that i have missed out something?
Hello! Can you send me a screenshot?
Regards, LineThemes
Thank you very much for your prompt respond. Kindly see
https://prnt.sc/k1i1ve http://prntscr.com/k1i2amHello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
Hello, I noticed there are numerous missing images on the Item Details page for this theme and your Cosine theme. It would be nice to see the full contents of both of these before making any decisions to purchase. Thank you.
Hello!
Thank you for your notice, I’ve fixed the error images, please check it again.
Regards, LineThemes.
OK, thanks. I was looking at your demos and am wondering if there is a setting in the theme to make it full width? I noticed there appears to be a small border around the pages. Can that be adjusted?
Hello!
To remove the border around the pages, you can go to Appearance => Customize => Layout & Styles => Layout Settings then change the option Site Layout to Wide instead of Frame
Regards, LineThemes.
OK. Thank you. That’s good to know.
The WordPress installation address is http://www.abc.com/web I changed the site address to http://www.bac.com, also cope and changed the index.php to root. Everything is Ok, only a problem for the link of Logo which still linked to installation address. I need to install in sub-directory. How can i solve this problem?
Hello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
Prepurchase Questions: is it possible to increase width of boxed layout, i would if it can get to 1350 and 1450px. thanks
Hello! Thank you for interest our theme.
Yes, you can. Please see screenshot -> http://prntscr.com/jxe6tj
Regards, LineThemes.
Hello, can you update Advanced Custom Fields PRO and WPBakery Page Builder to the newest?
Hello! Please go to Dashboard
1. Deactivate & Delete plugins Advanced Custom Fields PRO and WPBakery Page Builder
2. Go to Appearance -> Install Plugins reinstall Advanced Custom Fields PRO and WPBakery Page Builder.
Regards, LineThemes.
Pre sale question. Is it possible/easy to change te name template and folder to a custom name once (or before) installed?
Hello!
Yes, you can easily to rename the theme folder to anything you want. We don’t restrict it.
Regards, LineThemes.
All right thanks for the quick reply. is there a documentation to do this or I will need support? Also are the plugins all licensed? Thanks a lot, will buy it!
Hello!
We don’t have documentation for this case. Actually, you just need to rename the folder of the theme.
All the plugins we’re included in the theme is licensed to use.
Regards, LineThemes.
Hello there. I installed a plugin for your theme. name wp-globus and a language plugin but this add-on that works in every theme is a problem in your theme. when I add the menu and language selection. popup language menu not working. I do not know if it requires additional css. Could you help me
Hello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
how to add image in dropdown menu as demo
Cant update menu as in demo
Hello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
hi in my case study(nproject) widget section i cant see images please help
Hello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
is there somewhere to go to test drive the admin area to see how the editing works?
Hello! We can only show you screenshots
Live Preview Customize: https://prnt.sc/jrvvhu
Drag & Drop Page Builder: https://prnt.sc/jrvvt7
Regards, LineThemes.
how to add more images to homepage and make it slide
Hello! Please go add images at Slider Revolution -> http://prntscr.com/jrh4uc
Regards, LineThemes.
it doesnt work as stated
Hello!
Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
your support is not supportive at all
Hello! Please send me ticket ID
Regards, LineThemes.
