262 comments found.
We are showing errors due to the ArcaMajora font being called in from insecure demo links so the font is getting blocked. Has this been corrected in later updates?
Hi,
Can you try to go to admin panel and click ‘save changes’ once and then clear broswer’s cache? Let me know if this helps or not 
hm that didn’t seem to help.
Warning The page at https://www.fayes123.com/ was not allowed to display insecure content from http://demo.goodlayers.com/kleanity/wp-content/uploads/2016/11/ArcaMajora3-Heavy.ttf. (jquery.js, line 3)
Warning The page at https://www.fayes123.com/ was not allowed to display insecure content from http://demo.goodlayers.com/kleanity/wp-content/uploads/2016/11/ArcaMajora3-Heavy.ttf.
No worry, we will help looking into this.
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
Hello,
I’m trying to import one of the sliders but there is not an option to ignore static styles as shown in the youtube video. When I do import it, it’s still not showing the slider. Also, when I click on the slider I’ve imported, the Static/Global Layers is selected and I’m not sure how to ignore that.
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Good afternoon, we are an influencer agency and we were thinking about purchasing Kleanity but we need to know first one very important thing: inside the team member’s profile is it possible to add a gallery of pictures? Since we represent models and influencers we want to include a biography as shown in the demo version but we would need to add more pictures of the person. Thanks in advance
Hi,
First of all, Thanks for interest
Yes you can do that. The page builder is applied to single personnel as well
Hi I purchased the theme last year but when I upload the theme now I get the error ‘the link you followed has expired’ how can I fix this? Thanks!
Hi,
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
Hi, i am still very happy with the theme. But is there a way to have one blog with all categories and let the user filter the “categories/topics” with buttons?
Hi,
Unfortunately, we do not have that for blog post. We only have for portfolio.
Great! The best theme is just getting better. Somehow the existing portfolio categories are not selectable in the portfolio element?
Fixed it! I jsut couldnt see the preloaded ones in the category. The ones i made are perfectly visible. Thank for the great and fast help!
Hello Goodlayers, I’ve bought several themes from you in the past and have been very happy with the quality. I have been considering buying your Kleanity theme and then came across this other Kleanity link from a developer called “Max Themes” on the themeforest site: https://themeforest.net/item/kleanity-minimalist-html-template-creative-portfolio/22225949?s_rank=1 Is this a different version of the theme or is another developer taking your work and selling it?
Thanks for letting us know. The link you provide is a html version developed by our partner. So, it won’t work with WordPress
Hi, any idea how I can add an alt tag to my logo? I added it in the media library, re-chose the logos in the customization and published, but it’s still not in the code. Thanks!
Hi,
Could you provide your wp-account and ftp-access info back via goodlayers profile page so we can check this out ?
https://themeforest.net/user/goodlayersHello, we are thinking about using the Kleanity theme, but have a couple of questions about the options and functionality. Here are the questions:
1. On the portfolio layouts, there is a user interface issue we’re concerned about. For example on this page — https://demo.goodlayers.com/kleanity/portfolio-masonry-3-columns/ — if you click on the text hover title for one of the images, then you get taken to a separate full portfolio post for the image and its description. BUT if you click on the “double arrow” symbol on the very same image (and same page), then you get taken into a slide show mode(!). This seems like it would be quite confusing for users. Our question is: is it possible to control where the text hover title links to? Or will it always link to a separate portfolio post. To us, regardless of whether a user clicks on an image, or its text hover title, or the “double arrow” icon, this user should always be taken to the same place. Could you tell us what options for this exist?
2. On the gallery layouts, if the images in the gallery have different dimensions, will they always end up getting cropped to exactly the same dimensions when using a gallery layout? Or is there an option to use both vertical and horizontal images without these images getting automatically cropped?
3. We are currently using Goodlayer’s Ideo theme for our website, but we would like to update our site, especially since the Ideo theme is now a few years old. Our site has a large number of “portfolio” posts (several hundred). If we switch to the Kleanity theme, will these portfolio posts automatically transfer to the new theme?
Thanks in advance for your help!
Hi,
First of all, Thanks for interest
1. No problem, you can change the way it links easily in each portfolio post : http://take.ms/H8brs Also, you can choose to change the hover style as well : http://take.ms/rgWtN 2. You can choose it to be cropped or choose to let it use ‘full image’ so it won’t be cropped.
3. Unfortunately, this theme is on the latest version of our framework while Ideo is on the first generation so you may have to set it up again. However, it will worth doing that. This framework is much more powerful than the past
Cheers!
Hello and thanks for your quick reply!
Just to clarify, a follow-up question on #3: if we create a new WP installation and install the Kleanity theme, then import the data from our current website (which uses the Ideo theme), would our existing portfolio transfer and then be accessible when using the Kleanity theme? Or would we need to re-create all of our existing portfolio posts? If there is a visual change to the site, that’s not a problem, we’re planning on a visual redesign anyway. Our main concern is that we would like to avoid having to recreate the content from scratch. With regular posts and pages, I assume there would be no problem with the transfer, even if their layouts need to be fixed. I just wasn’t sure about portfolio posts, since this is a different type of post.
Thanks in advance!
Hi,
3.) To be more specific. - The portfolio post, Portfolio Title, Portfolio Content and Feature Image will still be there - Portfolio Category, Portfolio Tag and Portfolio option will disappear
Thank you – that’s very helpful. I think we should be able to manage that!
I am looking forward for supporting WOFF2 in the Font Uploader. Will this ever happen? Meanwhile I put this in the Custom CSS field
@font-face { font-family: ‘ArcaMajora’; src: url(’/wp-content/themes/kleanity/fonts/ArcaMajora/arcamajora3-bold-webfont.woff2’) format(‘woff2’), url(’/wp-content/themes/kleanity/fonts/ArcaMajora/arcamajora3-bold-webfont.woff’) format(‘woff’); }
best regards Jürgen
Oh ok, thanks. We will consider for this in the future update.
where can i translate the word SHARE on the portfolio share icons?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
where can i translate the word ALL on the portfolio filter?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
All the Social Media Icons are flashing ”?” & ”!” instead of showing the social media icons. It was working before. Not sure why it changed. I need help immediately. Client is not happy.
Check WertzBrothers.com.
It has happened more than once…need this fixed today.
All the Social Media Icons are flashing ”?” & ”!” instead of showing the social media icons. It was working before. Not sure why it changed. Perhaps something with the updates for plugins? Check out WertzBrothers.com.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi GoodLayers!
How could I publish those portfolio categories which are true at the same time in the category list? For example: available 50-55m2 apartment. Available status and the apartment size the portfolio category.
Sorry, I don’t quite understand your requirement. Can you provide screenshots with description so it can be understood easily.
Cheers!
I’m still a bit confused but I guess that you want to show two categories, right? Actually, your setting should show two categories (Category : Szabad and 50-55m2 )
the demo pages load very slow in mobile. After conduction a website speed test on the desktop version on Pingdom, the time it took to load was still very high. More than 4 seconds. This theme is very slow. Is there any reason for this? Loading the mobile version takes like forever in my phone.
Hi,
First of all, Thanks for interest
Today we encountered in issue with our server so it was quite bad day today but it should be better now.
Can you please try again? > http://take.ms/UK48j
About the speed, please note that the most important part of site speed is mainly from web hosting ability. And it also depends on some more factors such as internet speed connections, location of access, speed of devices etc…
BTW, about the theme, we have been trying our best to minimize the code but you have to keep in mind that we can’t disable all un-used code as the theme has many features and it’s created for many people to use so each people use different feature but the theme still has more feature that there’re using. (it’s difficult to explain but hope you got the points). But after all, as I said, This take really(really) little effect on site speed. The main part is from hot provider ability and more important is the geolocation of users.
So I’m quite confident that when you used different theme in the same server, the loading speed won’t be much different at all. (Same caching configuration.)
Also i am not sure how to use the sliders, where could i find help for that? thanks
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
is there only screenshots to guide me through using the theme or is there a clear written document or something similar?
Sure : https://www.youtube.com/playlist?list=PLNIFTA4Bjp3sdRfBiDkVWm9WsKR6DnGwO and http://demo.goodlayers.com/document/kleanity
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
After updating theme and plugins my revolution slider and navigation is not working. What’s the solution?
Hi,
1. Can you try to disable all other plugins first and see if it’s fixed or not.
2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/
3. If still doesn’t solve, please provide wp access + site url through the form in our profile page so we can check.
Cheers!
Hi GoodLayers!
How can I disable the portfolio tags links under the portfolio items? https://balaland.com/balaland-residence/lakasok/And how can I link the whole image, not just the portfolio item title?
Thank you!
Best regards, Zoltan
Hi,
- You may modify the portfolio-style.php file directly for this. May be try changing
$ret.= $tag;
to
$ret.= strip_tags($tag);
- Sorry, it’s not possible to link whole image.
Thank you GoodLayers!
Hello again
When you purchase this theme is the $59 a one off fee or do you have to pay this every year? Will you continue to receive updates to the theme? Thanks.
Angela
Hi,
It’s one time payment and you will get free update since then.
However, the support part will be lasted for only 6 months and if you need further support after that, you have to purchase the support pack. See this : https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thanks for replying I had hoped this was the case and just wanted to double check.
I have created a page and I want to make duplicates of this page – www.desertpandas.com/newborn
however when i try to save the wrapper as a template i am getting the error – INCOMPLETE DATA – VALUE 1100
Please help.
Hi,
Can you provide the screenshot of the error please?
