456 comments found.
Hi,
I have a small question for you guys, my favicon has stopped appearing suddenly only on google chrome browser even if I have already set it in the past via Appearance > Customize > Site Identity. In addition, I have tested the website on multiple computers and the issue takes place too. Do you have any idea what could cause this?
Thank you in advance!
Hello Dimitris,
Hope you are fine!
As you can see here – https://greatives.eu/themes/blade-v2/ – there is nothing to verify with the latest theme version and as it is. So, it seems like something related to your installation (external plugin for example). If you need any further assistance, do not hesitate to use our Support Forum.
Best Regards.
Hi there team
Good afternoon
Whats normally the issue when a site is not displaying properly on both Mozilla firefox and Opera browsers? My site is completely broken while displaying on these browsers
Please assist
www.sydoncleaning.com
Hello there!
I think that you do not see anything similar in our official demo – https://greatives.eu/themes/blade-v2/ . If so, this is not a theme related issue. Please use the theme as it is, fully updated and disable any 3rd party plugin you may use. If you need any further assistance, use our Support Forum.
Best Regards.
Hi guys
How do I integrate this blade custom sign up form with mailchimp
Join Our Newsletter NowSimple steps please. I am stuck
Hey there!
Maybe this is helpful – https://docs.greatives.eu/tutorials/mailchimp-integration-in-blade/ . If you need any further assistance, please use our Support Forum as we provide support only there. Thanks for your understanding on this matter!
Best Regards.
Wow, its really amazing that in todays world, it seems to be possible to NOT reach a company via e-mail directly as long as your support is expired. Crazy.
However, does anybody know if Blade will be Gutenberg-compatible?
Hey there!
Thanks for your message. You can easily contact us here, use this Contact Form or via our official website https://greatives.eu/contact/ . Of course, you cannot use our Support Forum since your support has expired. The reason is that a supported item includes item support for 6 months from the purchase date (you can renew anytime). Shortly, there is no lifetime support which is pretty normal.
In latest WP releases, Gutenberg editor was simply introduced for testing purposes. It is not quite ready to use on production sites but Blade already supports its core features and blocks. We are following the development status of Gutenberg and we will do what is needed before the official release of this new editor.
Hope this makes sense.
Best Regards.
Hi there, for some reason I cannot access my site on mobile. I get a 404 error, however, my desktop site works fine. I’ve made no changes that would have created this that I’m aware of. Is it worth a reinstall, and purchasing intallation services? I have WP 4.9.8
Hey there!
Could you please double check that you are full updated? If you are using the latest theme as it is, you should have no issues. Also disable any third party plugins you may use, caching plugins as well. For sure there is nothing else to verify from our side and I also believe that there is no reason to purchase installation services. Just update theme and required plugins.
Best regards.
Thanks for your quick response! I have Blade 2.5.3 – is that the latest? I thought Jet Pack maybe interfering, so I disabled it, however, for some reason my mobile site goes to a 404 error. I have woocommerce and yoast set up, but that’s it other than the plugins that the theme requires such as revolution slider, etc. If I purchase support will you be able to investigate? I barely use the site, so can’t understand what has caused this
You are welcome. Latest version is 2.8.2 as you see here – https://greatives.eu/themes/updates/blade/ . Our agents will be happy to check your installation.
Best regards.
Perfect. Thanks so much for your help!
You are welcome 
hi, is the theme compatible with 7.2? In my backend it still shows 5.6? Why?
Hey there!
If you are asking about the PHP version, yes Blade is compatible with 7.2. Feel free to upgrade it in your host package.
Best Regards.
In my host package there already activated 7.2. Before it was 7.0. But the website runs with 5.6!
Hi again!
As you can easily understand, this has nothing to do with the theme. So, maybe you should contact your hosting provider.
Hope this makes sense.
Best Regards.
I did contact the hosting provider and I checked the php-Version online
It does not make any sense. As you already know, theme does not handle your hosting environment and the PHP is running there.
Best Regards.
hi,
I make static.subdomain on my site and now I have problem with plugins. I cant see images of plugins, and I see in console this:
Refused to apply style from ‘https://www.mydomain.com/mode/module/assets/lib/bower/font-awesome/css/font-awesome.min.css?ver=5.4.5' because its MIME type (‘text/html’) is not a supported stylesheet MIME type, and strict MIME checking is enabled.
Can u help?
Hey there!
Thanks for writing in!
Without being sure, as this is not a theme related issue, it would be great to contact our agents on our Support Forum. Maybe they have a solution to suggest.
Best Regards.
When you click on the responsive – mobile menu of the blade theme. It doesn’t work at all or go to any of the parts of the page – it’s the one page style.
https://www.session1fit.comHello there!
Thanks for using our theme. As you can check here, https://greatives.eu/themes/blade-v2/one-page/, on our official demo, there is no issue that we can verify. So, please double check that you are full-updated and remove/disable any custom code or 3rd party plugins you may use. It is obvious that it is not a theme related issue.
Hope this is helpful.
Best Regards.
P.S. We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments as we provide support only there. Thanks for your understanding on this matter
Hello,
is it possible that Logo on Top header changes in Classic (default) header with logo on the left f.ex.) when scrolling (sticky header is default).
Best regards,
Michal
Hello Michal,
Thanks for your message. I do not think that there is a built-in option for this. However, if you want to discuss it further with our agents, please use our Support Forum.
Best Regards.
Hi, my support has expired, but maybe you will answer here, it’s the general problem. After upgrading the theme I cannot set the opacity of anyelement in the Appearance -> Customization. I have no dropdown list, but the number with x, which cannot be edited. I can only cancel the opacity and cannot change it. Please have look how it looks like: https://prnt.sc/klm6j5. Do you have an idea how to fix it? Best regards!
Hey there!
Thanks for writing in!
I am afraid that we are not able to help you here as there is no issue at our end. Please check here https://prntscr.com/kloeq3 with the latest theme and as it is.
So, disable all 3rd party plugin you may use, clear your cache and check again. If you still meet issues, use our Support Forum. Our agents will be happy to check your installation. For sure, there is nothing to be fixed from our side.
Best Regards.
Thanks a lot, it helped.
Best regards, Michal
Cheers!
Hello, my support has expired and I had one question, I’ve tried and tried to get the Page Title animation in the feature section to none but unless I set it for one of the other animation styles the default is fade in. I want it to appear immediately as I find it is too slow and people scroll down the page pretty fast. Is there anyway to completely disable page title animations? Many thanks
Hello there,
First of all thanks for using Blade.
Please have a look at the following article: Disable animations.
Best regards,
Chris
Hi Greatives. For the new GDPR enhancements is there any way to set this up so that it only applies to EU countries?
Ie: Visitors from EU will be presented with the cookie/privacy policy bar but visitors outside the EU will not and all cookies on by default? If not, could this be considered for a future update?
Hello iamgigabyte,
Thanks for writing in
I think that you can modify what you need with a plugin like this https://wordpress.org/plugins/custom-content-by-country/ We have some plans to extend this feature in upcoming months so we will consider your request. As a side note, I have to say that current functionality is not only for GDPR, it is for Privacy/Cookies in general. I mean that all visitors must be able to reach the privacy policy of your website.
Best Regards.
I noticed you’re using the Owl Carousel. Their page says that it has the ability to loop infinitely. How can I achieve this? I’m using the Flexible Carousel and want the photos in it to continue infinitely, not pause and rewind to the first photo.
Hey there!
Thanks for using our theme and for writing in!
Yes, it is true but not for the version of Owl Carousel that Blade uses. We provide this option in Movedo, our latest theme with the latest Owl carousel but not in Blade. Please use our Support Forum if you need any further assistance.
Best Regards.
Any way to update the Blade theme with the same carousel that Movedo uses?
You are already discussing it on our Support forum
Best Regards.
Hi! Is it Blade Theme compatible with WooCommerce 3.4.x?
Hey there!
Yes, Blade is compatible with WooCommerce 3.4.x – http://greatives.eu/themes/updates/blade/
Hope to join us soon
Best regards.
Is it possible to disable this function so the image loads right away without the background and the spinning circle?
Hey there!
Maybe this is possible via custom CSS. Could you please contact the guys in our Support Forum as we provide support only there? Our agents will be happy to help you.
Best Regards.
Thnx all ways for the continual amazing updates Greatives Fam!! And I have to say it ticks me off these other massive selling themes claiming ‘best rated theme on Themeforest’ Uh NO Blade and Movedo Is!!!! #BestThemesEVER! ⚡️
Always here for you
Hello! I love the theme! I’m using the side menu, but am wondering if it’s possible to change the spacing between the menu items? My menu is getting too long and I’d like to tighten it up a bit if possible. Thank you!
Hey there!
Thanks for your kind words
We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments as we provide support only there. Our agents will be glad to help you.
Best Regards.
I’ve started getting this issue recently and am wondering what could be causing it? Every time the slider loads the slider goes black and it displays the following message:
Vimeo Froogaloop Api Could not be loaded ! Please Check and Renew SSL Certificate !
What can we do to get this fixed?
Hey there!
Sounds like your SSL Certificate is outdated so I think it has nothing to do with Blade theme. I guess you are using Revolution Slider and not our built-in slider. If so, please check on their tutorials or contact our agents on our Support Forum to see if there is nothing more to share with you.
For sure, there is nothing to be fixed from our side.
Best Regards.
