6627 comments found.
It just expired my support, that the theme got horrible in the update, does not change the color of the header
Hello,
Please contact us via author contact form on ThemeForest https://themeforest.net/user/8theme
Regards
Hello. Can I increase zoom level of product without additional plugin? Through child theme maybe?
Hello,
We used photoswipe to create enlarge effect by default it shows the fullscreen image. Initial zoom level can be changed only by additional customization in case you have JS skills.
If you have any other questions I would recommend you to submit topic on our support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here.
Regards
“Thank you Hung, best support impossible! Your theme is exceptional.”
5 star rating from aspphelipe for Customer Support.
Dear, excellent everything … I congratulate you
Precise help I would like to import the demo in HOME revolutio slider (http://8theme.com/demo/xstore/electronics/), the problem is that I can not find the .zip files, I only see in the folder .xml files, but no longer they are supported.
Could you please help me? so I give work on time.
regards Toni
Hello, I loved your theme! What I wanted to know is if it is possible to have in addition to the main menu a different one in the top zone. Thank you very much!
Hello,
Thank you for your interest in our theme!
You can use top bar right/left widget areas to add the custom menu widget and get the menu with simple drop-downs, for example like here. We have only one menu item of the 1st level there http://prntscr.com/kae5ug but you can add more.
Regards
Hi, I have a presale questions: 1) is it possiblility to show category (woocommerce) above product list. 2) is it possible to filter products by attributes; 3) for new products – is it possible to stick “new”?
Hello,
Thanks for your interest in our theme.
1) Customize > Woocommerce > Product Catalog > http://prntscr.com/kaanpx
2) Yes, “Filter Products by Attribute” widget can be added in sidebar https://xstore.helpscoutdocs.com/article/48-widgets-custom-widget-areas https://xstore.helpscoutdocs.com/article/84-woocommerce-variable-product-overview
3) We don’t have New label but you may look for additional plugin to implement this.
Also, I would recommend you to contact us via chat https://8theme.com/demo/xstore/preview-new/ and ask about access to test site with xstore theme installed.
Regards
Sorry, in 1) I mean category description 
Is it possible to ad text on category page (description of category)
Ok, I see in demo it’s possible Thanks for help
You’re welcome!
Feel free to ask if you have any other questions.
Regards
“The best theme I’ve ever used! Thanks 8Theme for it.”
5 star rating from fan_dynamo for Code Quality.
Hello we have the same problem as before on our other xtore themes. If we create a menu, the menu product categorie descriptions is showing on main menu too.
please fix it … and help us … how we can deactivate it without deleting our important categorie description?
Hello,
Please check your topic on our support forum.
Regards
what is the name of the chat plugin in your demo? Is it included in this installation? Also its compatible with the plugin POS store_? Im very interested on buy now your themes… excellent job…
Hi there; I would like to know if this theme is compatible with alidropship plugin. Thanks.
Hello,
Yes, we have users who use this plugin and we did not find compatibility issues related to our theme.
Regards
Hello. I have an issue with the products giving a warning that says:
Warning: call_user_func_array() expects parameter 1 to be a valid callback, class ‘WC_nb’ not found in /.../.../.../.../.../.../.../class-wp-hook.php on line 286
Can you tell me what could be the issue?
Hello,
This problem doesn’t relate to our theme. Try to disable all the third-party plugins that do not come bundled with our theme and check if you still have the problem. Have you made changes in template files? Does same problem persist with default WC theme – Storefront?
Regards
Hi
We are using it as Catalog Only and NO CART Functionality but still product has Price Tab, how to remove that. We are using no prices and only want to show product information.
Thanks
Hello,
Thanks for the comment. Please contact us via author contact form on ThemeForest and provide your site URL https://themeforest.net/user/8theme
Regards
Could this theme be used for landing pages and Wordpress sites not used with WooCommerce?
Hello,
Thanks for your interest in our theme.http://8theme.com/demo/xstore/landing-watch/ – here you can see our Landing layout as the example.
Yes, of course, you can use our theme without WooCommerce plugin if you are not going to have shopping options.
Also, here is a list of plugins that come bundled with our theme https://xstore.helpscoutdocs.com/article/36-included-plugins
We recommend you to contact us in online Live chat https://8theme.com/demo/xstore/preview-new/?preset=previews and ask any other questions before the purchase.
Regards
Hello,
where i can find the PSD File for the new Cryptocurrency Design (i need the purple triangle on header and body and also the video image)
http://8theme.com/demo/xstore/2/cryptocurrency/I’m logged in https://www.8theme.com/download-plugins/ but cannot find it
regards
Hello,
Please contact us via support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ or author contact form on ThemeForest https://themeforest.net/user/8theme
Thanks in advance.
Regards
done ….
Hello,
Please check your topic.
Regards
Hello. For some reason, the woocommerce installation is missing installing the cart and checkout pages. And i’m unable to assign them too(by creating new pages n assigning manually). It is giving me this error “You need to install default WooCommerce page: Cart Page/checkout page”. I am trying to uninstall woocommerce and install it again but site is giving https 500 error the moment i uninstall it. Please help me fix the issue.
Hello,
These pages are default WC pages and when you proceed through the WooCommerce Setup Wizard you install these pages. But if you skipped setup wizard you can install pages at WooCommerce > System Status > Tools tab > press Install Pages button.
If you wet 500 error then some fatal error may appear. Please, enabled WP debug and check what error happened.
Regards
Hi, problem with translation in last version
on checkout page http://joxi.ru/823LRVETJ8NRqA cart page http://joxi.ru/p27RXVvtoNlwkm email http://joxi.ru/GrqYJ5xFQGeZWr
Hello,
http://joxi.ru/823LRVETJ8NRqA , http://joxi.net/GrqYJ5xFQGeZWr – These strings come from WooCommerce plugin translation. Does translation of these strings work fine with default WooCommerce theme?Cart page http://joxi.ru/p27RXVvtoNlwkm – update pot file to latest version (use the latest theme archive xstore/langugaes/) and Sync your translation with the updated pot file http://prntscr.com/k716or
Regards
I have a pre-sales question. I am looking for a webdesign solution for a client who sells build-your-own salads. For a fixed price, clients can select ingredients (2 proteins, 1 veggie etc.). On their new website, I like to show a subtitle such as “proteins” and under that show all the available protein-based ingredients with a small picture for each, but most of them without a price showing. Only some premium ingredients will need a price. Would that work within your theme? Thanks!!
Hello,
Thank you for your interest in our theme!
Our theme supports WooCommerce variable products but you need some more advanced options for your site type. There is no such feature in our theme but you can use additional plugin such as < a href=”https://wordpress.org/plugins/woocommerce-product-addon/”>WooCommerce Product Addons to implement exactly what you need. Our theme is compatible with this plugin if you disable Ajax add to cart option in theme settings because such plugins does not support Ajax and use POST method to add to cart.
Regards
