123 comments found.
Hello, I bought 1 license of this template. I created 1 new menu and placed it in all sections, but in home pages still the default menu is appearing, how can I change them?
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Hi. I really like the theme and I am very close to buying it too. However, a key thing that’s missing for me is a Filter Arear some things like this: https://i.imgur.com/MjQKZtX.jpg. I will immediately buy this if you can add this little feature for me.
Good work on the theme and Good Luck with sales.
Thanks for reading 
Hello, Thank you for your interest in our theme! Unfortunately, your screenshot is not available anymore. Could you please submit a pre-sale ticket at https://themerex.ticksy.com/ and our operators will provide you with additional information. Thanks in advance!
Hello, great work! I want to buy this theme but I need HTML version only without WP integration, I dont use WP. Cant find HTML version here. Could you help me with it?
Hello,
We appreciate your feedback!
The theme does not include HTML files. If there is a need, our Customization studio can create the HTML version of the theme. To get a quote, please submit your request at https://themerex.ticksy.com/ to category “Request Paid Customization”. Thank you!
Regards
hello, i purchased this theme, when i tried to change the logo its being too small, i red your previous comments about same issue i tried to copy the snipet in custom css field, it works only with home page also when i scroll down the home page again the logo goes small, and remaining pages also showing small logo only which is not even visible.. pls give me solution.
Hello,
Our tech support team is ready to help you with the logo size changes. Please provide your website details in the support ticket at https://themerex.ticksy.com/. Thank you!
Regards
Hello,
Does / will WP Vendors or similar work with the theme?
Is there a front send submit for products?
Thanks.
Hello,
We have not tested the theme with plugins like WP Vendors . You may try using it to see if they are fully compatible. If you need additional stylesheets, our Customization Studio can create them for you. To get a quote, please submit a request at https://themerex.ticksy.com/ to category “Request Customization”. Thank you!
Regards
Hi, the current visual composer plugin shipped with the latest theme is not compatible with php 7.2, will you update the theme and plugin anytime soon?
Hi,
Yes, theme update is being prepared. Please submit a ticket at https://themerex.ticksy.com and we will send you the latest version of WPBakery page builder. Thank you.
Hello, where can I find contact form on contact page to edit it? It is in english, I would like to change it into polish language. How can I edit navigation menu? I don’t want to have only two or three items of menu visible, and the rest after clicking to this three dots. How to change it into classic menu without this three dots??
Hello,
1. You will need to edit language file from wp-content\plugins\trx_addons\languages folder in order to edit contact form labels. Please check this article for detailed instructions: https://themerex.ticksy.com/article/9675/2. You will need to enable Debug mode under Appearance > ThemeREX addons > General and upload menu.js file (you can download it at https://we.tl/eIdKAO3iJl) to wp-content\plugins\trx_addons\cpt\layouts\shortcodes\menu folder and overwrite the existing file. After that you should disable Debug mode.
Please note that you will need to change the structure of your header layout as there may be no enough space to display all menu items in one row. For example, current header is set to 2 equal columns – http://prntscr.com/jl450y, you may need to change it different layout – the first column bigger and second column smaller.
How can I change the footer and header for the services pages?
Hi,
Single services posts inherit header/footer settings from Appearance > Customize. In case you want to control header style for single services posts, you can enable theme options in theme files. Please submit a support ticket at https://themerex.ticksy.com/ so we could give you detailed instructions on that. Thank you
I am interested in purchasing this theme and purchasing the option to have it converted to HTML5. My question is, Can we request you use the standard CSS framework Bootstrap in the conversion?
Hello,
Thank you for your interest in our theme! Please submit a ticket at https://themerex.ticksy.com/ in “_Request a paid customization” category for more details on theme conversion to HTML. Thank you.
Hello .. I hope you have professional sales at this site .. Follow me TOO 
Thank you!
how do I change the burger menu to regular menu?
Hello,
If you want to replace Burger menu to regular menu on mobile devices, you should edit Layouts > Header 1 (Header 2 or Header 3 – depends on what header style you are using) and edit menu block – and uncheck these options – http://prntscr.com/jfltyk
I did that, but it seems that is not taking effect
the thing is that the menu hides in a circle with three dots inside, and i want to get rid of that, and have a regular menu… please help
Please provide your website details in the support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Hi, i can’t see the single product page and product listing page in the demo content.
Hello,
Please check reply in your ticket and get back there with the requested details. Thank you.
I have purchased your subject in use. I’m sorry. Deleted the product properties in the original topic, now i need to use the product properties, added as needed. But do not know how to implement the hierarchical selection of product attributes. Allow consumers to select different attributes of the product as needed. please help me. my e-mail : 609535783@qq.com
Hello,
Thank you for purchasing our theme!
You may check this link for detailed instructions on working with variable products – https://docs.woocommerce.com/document/variable-product/
If you still have difficulties, please submit a ticket at https://themerex.ticksy.com/ and provide your website URL, WordPress login details and more information on the problems you’ve got. Thank you.
It is possible to remove the sidebar on these 2 pages:
http://autoparts.themerex.net/services/ http://autoparts.themerex.net/services/help-in-selection-of-parts/Or remove it completely, I just need the content to extend full width.
Also for the services section how do I make it a slider like in the demo?
Hello,
You can disable sidebar on single services posts (http://autoparts.themerex.net/services/help-in-selection-of-parts/) by editing each post – in Theme options – http://prntscr.com/jep5i9
http://autoparts.themerex.net/services/ page is auto generated, and unfortunately, doesn’t have an option to enable/disable sidebar.Services slider is added with services block and set as slider in the options – http://prntscr.com/jep8i8
If you get any difficulties/issues please submit a ticket at https://themerex.ticksy.com/ and our support team will help you.
Okay awesome, I ended up not using the services page. Thank you!
You are welcome!
Hi Thanks for a great theme,
I need to have the contact form send to another email address besides the admin’s one.
thanks
Digital Pixels
Hello,
You are welcome! Built-in contact form doesn’t have an option to set another e-mail address, however you can create a form with Contact form 7 plugin (it’s included and fully compatible with the theme) and replace default form with CF7 form.
Thank you.
Hi How would i add more columns to the shop page?
Hello,
You can change the number of columns for the shop under Appearance > Customize > Custom post types > Shop > Shop loop columns
Hello I love the theme! Wanted to request the .psd files, but when I go to the ThemeRex site and try to submit a ticket, this theme isn’t available in the dropdown for which product to receive support for. Any pointers? Thanks!
Hello,
Thank you! We are glad to hear that you love our theme! PSD files can be requested at https://themerex.ticksy.com/ , your theme category is “Car parts store & Auto service” – http://prntscr.com/j2s6i0, could you please double check it?
If you still can’t see your theme category in the list, please choose “_Presale questions” and add your purchase code to your message. Thank you!
Hello,
How can I change to display bigger logo?, the logo margins are to small for my logo?
Hello,
You can add this css rule to Appearance > Customize > Additional CSS:
.sc_layouts_row_type_narrow .sc_layouts_logo img { max-height: 16px; } and change 16px to the desired logo height.
Its ok now, thank you
You are welcome!:)
Hello,
i have two questions; 1. Is WPML working with your theme 2. Is this plugin working: https://codecanyon.net/item/woof-woocommerce-products-filter/11498469 and do you have plans to include it with theme?
Best Regards,
M
Hello,
Thank you for your interest in our theme! 1. Yes, WPML plugin is compatible with the theme. 2. We haven’t tested our theme for compatibility with this plugin and unfortunately, currently we do not have exact information on extending theme features/plugins. Thank you
Hi,i cant display full essential grid in mobile version. On Pc looks ok? Tips?
Hello,
You can change the number of visible items in Ess.Grid settings -Max Visible Rows – set the desired number of items – http://prntscr.com/igq980
