447 comments found.
Hello! Is there a way to add a custom icon set so that it would appear as a font set option when editing via WP backend? I’ve got custom icons designed for a client (converted to font using Icomoon) and would like to be able to use them with this template. Would greatly appreciate your response – thanks!
Hello,
Unfortunately there isn’t a straightforward way to do this; implementing the icons this way would require some advanced custom coding which goes beyond the scope of our support system. Thank you for understanding.
Regards, Select
Thank you for your quick response. Is there any other way to use icons via WYSIWYG editor besides converting them to raster images (jpg, png)? My client isn’t going to be swapping any icons, so any method –albeit how clunky– of getting them into the post would be acceptable here.
Hello,
There aren’t any other methods for this that we’re aware of, sorry 
Regards, Select
Can someone help me: when on a cell phone, I want to change how the drop down menu functions. Right now you have to touch the word and then look to the far right for a tiny arrow, touch that and it will open a drop down. I want to have the drop down open just by touching the word “shop.” The desktop version works but the mobile version you have to touch the word in the header and then an arrow which is fairly far from the word and just seems cumbersome. Thank you.
Hello,
Please try adding the following custom CSS:
nav.mobile_menu ul>li.has_sub>span.mobile_arrow {
width: 100%;
}
You should then be able to tap the word.
Hope this helps!
Select
Worked perfectly, thanks so much!!
You’re welcome 
FYI, this theme is both solid and amazing! With that said, WooCommerce is already at 3.4.3 and theme is only at 3.3.5 which concerns me, should I wait for your update to make WooCommerce latest version? Also, WPBakery Page Builder already at 5.5.2 and theme only at 5.4.7… just wondering how long until next update. Thanks for everything love your team!
Hello,
Thank you for your kind words! We are planning to release an update by the end of the week.
Best, Select
YOU ROCK! For anyone reading this post, this theme has been one of the best designed and well built themes I have EVER USED! And the team, is AMAZING… already gave you 5-stars so just want you to know how grateful I am for you and your theme! Thanks again!
It’s our pleasure! And thank you very much for using Capri 
Hello, After install demo content when i goto edit the page i can’t see the visual page builder and also can’t edit on WordPress default editor.
Thanks
Hello,
Please see this article of ours: https://select.ticksy.com/article/11737/
If you need further help, kindly open a ticket at https://select.ticksy.com/ with your admin access and one of our support agents will assist you as soon as possible.
Thanks, Select
Dear support, i really need your help at https://select.ticksy.com/ticket/1643442/ thanks
Hello,
We replied to your ticket. You can check Ticksy.
Best, Select
Hello!! I have been very happy with your theme, I love it! But a few days ago it does not allow me to upload images of products or any other type, I get an HTTP error, and all the buttons to load images for example to change the background image or any other seem disabled, they do not work, they can help me a little please? I have not installed anything new or modified anything, I do not know what this error should be, I appreciate your help. www.amme.com.co
Hello,
You can try deactivating any plugins you may have that are unrelated to our theme. Also, make sure that your PHP directives are sufficient:
max_execution_time = 300;
memory_limit = 128M;
upload_max_filesize = 64M;
post_max_size = 256M;
Your hosting provider can set these for you. If you need further help, please open a ticket at https://select.ticksy.com/ with your admin access, and one of our support agents will investigate this further.
Thanks, Select
Can you please confirm if Capri supports PHP 7.0, 7.1, and 7.2?
Hello,
Yes, Capri supports these PHP versions. If you have any additional questions, please feel free to email us at office@select-themes.com.
Best, Select
Hello! Is the theme meant to work with the latest WooCommerce update (3.2)?
It likes like it is meant to but I am getting errors since updating
Thanks!
Hello,
We recently released new theme update where compatibility for 3.3.4 WooCommerce has been added https://www.screencast.com/t/YkghvzAi3 So, you are able to update Capri and then WooCommerce.
Best regards, Select
Hi, i love this theme i want to buy it again, for another web page!!! I have several doubts, I already have a web page configured and selling currently. The page has a multilanguage plugin, and the woocommerce also configured to two languages and two currencies. Luckily there are few products in woocommerce, my question is: I want to buy and install this theme but without losing the current configuration I have in woocommerce and other payment plugins. It’s possible? Is it possible to import the content of this template without losing the internal settings I already have on the page? for example I also have the plugin woocommerce multilingual.Thanks for your kind reply
Hello,
Thank you for your kind words! Our theme is compatible with WooCommerce, and you can install it without losing your settings. However, we haven’t tested it with all the WooCommerce add-ons, so we can’t guarantee that they will work as expected. Some our our customers are using the add-ons without problems.
Feel free to let us know if you have any other questions.
Best, Select
Hello .. I hope you have great sales at this site .. Follow me TOO 
Thank you 
Hi, I would like to buy this theme with a hosting on Envato, but before I buy, I have a few questions : - Is the CSS editable (mainly for colors, font size and display)? - Is there a newsletter subscription popup asset? - Is the Woocommerce plugin easy to manage (never used it before)? Thanks in advance!
Hello,
Thank you for your interest in Capri! Yes, the CSS is editable. You can also change the colours and font sizes for various elements from the options panel: https://www.screencast.com/t/AYbIReabOG
A newsletter subscription popup isn’t included with our theme, but maybe you could look for a plugin to help you achieve this.
WooCommerce is the most popular and widely used shop plugin for WordPress. If you need help with setting it up, our support team is at your service.
Feel free to let us know if you have any other questions.
Best, Select
Hi!
Is there a guide to know how to use the elements? Like the circles with images and numbers, and the square images with big titles on them http://demo.select-themes.com/capri4/elements/
I just found out that I have the Elements page after I imported the demo so I can see how you created those icons. Thanks anyway. Love this theme!
Hello,
Thanks for the kind words! You might also find our documentation helpful: http://demo.select-themes.com/capri-documentation/
Best, Select
It says the theme was updated on March 3, 2018 yet I have not yet come across an update for the theme… I have one license, currently we are on 2.0 is this the correct version? And, do I wait to run the WooCommerce Data Update only when you release a new update? I should I run it. Please let me know, I have multiple message that the themes pages are out of date. Thanks
Hello,
Yes, you’re using the latest version. The March update was regarding a ThemeForest graphic. We will release compatibility with the latest WooCommerce with our next theme update, so please don’t update your shop until we release the update. Thank you for your patience.
Best, Select
Hello, is there a way to disable the Auto Rotate feature in the portfolio-big-slider slides? there’s no select option for it….
Hi there,
Such an option doesn’t exist unfortunately, but maybe this is possible with modifications on some theme files, and you may consider contacting support regarding this. You can reach them by submitting a ticket at https://select.ticksy.com/
Select
Hi,
Contact Form 7. Notification of sending a message. How to make a font black on yellow background ?
Thanks
Hello,
Option for this doesn’t exist so this needs to be changed with some custom css code and you need to contact support regarding that. You can reach them by submitting a ticket at https://select.ticksy.com and also provide a link to a page where this needs to be changed.
Select
Hi! Pre-selling question; I like your kumquat theme.
1. Is it possible to make more portfolio-pages. The home page is good! But I need three different portfolio pages.
2. Is it possible to give space around the photos on the home-page-grid?
3. Is it possible to upload portrait photos?
4 Is it possible to use my own font?
5. The white mouse-over animation om the homepage. Is it possible to give this a transparancy?
Hope you can answer
Thanks in advance!!
I allready bought your theme
I have send you an email in the forum-section
Hi,
We located your ticket on our support forum and it has been assigned to our agent who is working on it. So, you could check response on ticksy soon.
Best regards, Select
I like the theme but is weird that I cant choose a diferent background Image for each page…
Hi,
Under each page you could choose desired Background color, but for background image, you should use custom css with id for that page. Our support agent could help you with this part at https://select.ticksy.com/
Best,
Select
Hello! I’ve purchased the theme and the updates state Mega Menu is now included. I can’t seem to find it in theme nor the documentation. Can you please share a link or something where I can check the updated documentation? I’d like to implement the dropdown menu please! Thanks!
Hello,
Here is our Menu part from our Official Manual http://demo.select-themes.com/capri-new-help/#2_menus There is no Mega Menu, but you could use Wide Menu we implemented. All you should do is to set for type to be WIde for parent menu item https://www.screencast.com/t/XzrhUmMDot and then to nest submenu items below like on screenshot.
Best,
Select
I’ve tried changing the order in the attributes box on the portfolio posts, but they won’t show up in a different order on the home page. i would like for my newest portfolio items to be at the top.
also legitimately do not know how to figure out/find how to change the color of the buttons on the images when they’re in a masonry small or big slider gallery. it takes forever for it to go to the next pic and because the arrows are white, it looks like it’s just one pic there. i’m obviously clueless
Hello,
Under each portfolio list you are able to set Order by date and order like her ehttps://www.screencast.com/t/CA02nWWACn For the second question, could you, please, send us page link so we could check this closer. There are a lot of options in Select options > Elements > Slider navigation, maybe this is what you’re looking for.
Best,
Select
I’m not seeing that as an option in the portfolio. can you please show me where you’re getting that portfolio list settings panel from?
Hi,
When you add Portfolio List on a page, you’ll see pop-up window with offered options https://www.screencast.com/t/w038ihRnwvkK
Best regards, Select
Hello,
We have some issues with the slice module http://demo.select-themes.com/capri4/ on Ipad Safari.
If we switch landscape to portrait and portrait to landscape we have some bugs : - The first scroll, elements move in the same direction - Contents and visuals are badly positioned - Sometimes we have unwanted white space at the bottom of section
Thanks
Hello,
Since we didn’t have reports like this, we need to ask you to reach our support team at https://select.ticksy.com/ and include your site URL With wp-admin access so our support agent could test this and provide you a solution.
Best regards, Select