156 comments found.
good morning 
does the hover box works? http://prntscr.com/mqrj1g
Hi. Yes this box works, if you have any problems then please use our support forum and our support team will help you . Thanks
Hi, is there a built-in feature in the theme that does this: in pages with a lot of text , the text reveales itself on scroll
Hi. Please specify in which specific element you want it . Thanks
thank you , blocks of texts
Please attach screenshot for clarity . Thanks
Unfortunately this is not possible now but we are preparing a big update which will be such an opportunity . Thanks
thank you:))
Hi I just registed today in your forum and i report some bugs because files outdated after sometime i cant get in to the forum again why? im blocked? regards.
Hi. Your account is working normally, please make sure you enter the correct password . Thanks
Hi , is this theme has visual composer or WPBakery Page Builder?
Hi . Yes . Thanks
I don’t see visual composer in my website after installing your theme . in your advertisement it’s Speciffically written visual composer but I don’t see it . I only see WPBakery Page Builder.they are not the same .
The visual composer was officially renamed in WPBakery Page Builder . https://kb.wpbakery.com/docs/faq/wpbakery-page-builder-visual-composer-page-builder/ You can use it as described in the documentation even if it is listed as Visual Composer . Thanks
Please explain why I can’t see your buyer badge ? Thanks
if I buy the theme can I have the real visual composer ? or we stuck with WPBakery Page Builder?
Please answer my question before . http://take.ms/PP8Yf Thanks
I want to buy the theme I don’t have buyer badge
is it possible to have the real visual composer ?
The theme works only with WPBakery Page Builder (formerly Visual Composer) and I don’t recommend you to use pirated versions of our work . Thanks
I am the developer for a client which formally purchased a few days ago your theme . I will defiantly won’t use pirated versions. I think that the advertisement is misleading . if you have read what I have sent you you would have seen it for yourself .
I will try to work with this builder , but can we get a refund if we don’t manage with it?
Thank you we will make adjustments as previously it did not cause problems for other buyers who are used to see it as a visual composer . You can request your money back .
thank you very much we will try to adjust first to the new builder. and thank you for your very fast reply:)
You are welcome
Hi! I’d like to buy this item but here it’s said that Templines “does not support this item”. Is that true? Thx
Hi. Where did you read this ? Thanks
Hi. int he dashboard under Appearances…xsports options incurs an error any time I try to update this page. https://www.webmasterprotools.com/wp-admin/themes.php?page=adminpanel.
Upon pressing update I am redirected to a page cannot be found page:
https://www.webmasterprotools.com/wp-admin/adminpanelScreenshot of error page: https://www.screencast.com/t/sIpKz97hc6
Please advise.
Hi . We are really sorry about that, please create topic here http://support.templines.com/ and our support team will help you . Thanks
Hi.
Problem is I can’t login via “Login using Envato” anymore. If I do try to login with these credentials I get this error:
error “invalid_client” error_description “Client not found”
This is after I received a reply for:
You can view and reply to the message at https://themeforest.net/item/xtreme-sports-wordpress-club-theme/11583576/comments?page=7&filter=all#comment_20945576
NOTE: I opened TWO tickets 2-3 days ago user my Envato Username: Kel1974.
I opened one ticket reporting that cannot change my username or password. I opened a second ticket reporting the issue that I brought up in this support thread, only now I cannot access the support forum either.
Please advise on both counts.
I sent you the login details to your e-mail , temporary problems with envato API . Thanks
Okay. I see what occurred. It’s my username name and my web guy’s email.
This envato email about my answer is here, please check the email from templines http://take.ms/OEvSD . Thanks
Hi.. Your link take me to a page that is not in English (Russian?) https://www.screencast.com/t/zMFPSe01
Moreover if I login to: http://support.templines.com/forums/forum/xtreme-sports-wordpress-club-theme/ I cannot “FIND” my two tickets.
Screenshot: https://www.screencast.com/t/zRFPZeTpOwoe
Please advise.
Thank you for your attention , now try to open the letter in the emailbox that I sent you in the screenshot .
Hello. You do not want to come here?
https://envato.com/sale/themes/Do not have any plans for Christmas?
Hi. Unfortunately we do not plan new year sales for Xsport . This sales list creates an envato . Thanks
I got an error with product quantity in product detail page.
Product quantity box are not same with single product and attribute product. http://clients.hostonvisibleone.com/islandwakehk/product/putoquia-una/ http://clients.hostonvisibleone.com/islandwakehk/product/credo-quod-idem/ http://clients.hostonvisibleone.com/islandwakehk/wp-content/uploads/2018/11/product.pngMenu error in mobile. When click dropdown arrow , it goes to directly page and not show sub menu. also got error in demo site.
http://clients.hostonvisibleone.com/islandwakehk http://clients.hostonvisibleone.com/islandwakehk/wp-content/uploads/2018/11/responsive-menu.pngPlease help me to check.
Hi. We are really sorry about that, please create topic here http://support.templines.com/ and our support team will help you .
Thanks
yes. already created.
Ok Thanks
Hi, I would like to purchase this theme, However, I don’t need webshop function also concern unnecessary codes/scripts affect google page speed and optimization. Do you have this theme without eCommerce pages and scripts/codes? or a similar theme.Thanks.
Hi. Unfortunately it theme is created specifically for use with woocommerce store . Thanks
We are experiencing some problems When we create a new page, there are no Pixthemes page attributes. And one more thing, when we make any page as a homepage it disapeared and deleted and the website gives us a “500 Service Unavailable” Error. Please Help us with this issue.
Hi. We are really sorry about that, please create topic here http://support.templines.com/ and our support team will help you . Thanks
Hi guys, I just renewed the theme support, I hope now to receive help urgently. I have two problems: 1) The homepage is not responsive, it is badly seen on mobile; 2) The checkbox does not show the checkbox for the approval of “terms and conditions”. I tried everything but it does not appear and being an obligatory field, it does not make me move forward. We are losing many customers!
Now on the website there is the latest version of Wordpress and Woocommerce. I had to install your theme in old version because if I install the latest version the pages are empty, white! If I try another theme everything works then the problem is your theme.
- Give me a private email so I send you the credentials. **
Please solve our problems urgently, we are paying for this. Thank you
Best regards
Hi
We are really sorry about that but perhaps you are still using the old version because I do not see these problems on our demo http://take.ms/boWSo anyway , please create topic here http://support.templines.com/ and our support team will help you .
Thanks
I can not create the topic in the forum, it makes me read the topic but does not let me create one of my own, please give me a direct email or a direct and private link. Thank you I’m waiting
Please log in to our forum below the new data that I sent to your e-mail ( specified on the support forum ) . Thanks
Ok, I did it, I wrote in the forum I’m waiting, thanks
Please make sure you create a topic because I don’t see any messages on your behalf . Thanks
Ok thanks
You are welcome!
Hi guys, do you have any news for me? We are losing customers!
Our team responded to you 4 minutes after your message but haven’t heard from you since . Please check and use your topic . Thanks
I received no warning emails for the forum. Ok, now I read and answer. Thank you
I replied to the forum, I await your news, nothing has been resolved yet
You will soon receive a response , please do not write here use the forum . Thanks
ok
Done . Thanks
Hello, i have a problem when i want upload my logo. After save my upload, i have a 404 error page. He didn’t found “adminpanel” page in wp-admin repertory. Thank’s for you’re anwsers.
Hi. We are really sorry about that, please create topic here http://support.templines.com/ and our support team will help you .
How to create an account and use our support forum.
http://support.templines.com/knowledge-base/how-to-create-an-account-and-register-on-the-support-forum/Thanks
Hello, thank’s for you’re anwser, however, to be able to post, he asks me for my purhase code, which I enter, but he answers: “Purchase code is already registered by another user.” What to do?
Previously you have already used our forum and your account is created . Please check your topic http://support.templines.com/forums/topic/where-can-i-find-psd/ Please use your account http://support.templines.com/forums/users/zephiastore/ Thanks
HELP !!!
Hi,
I have lost my password with this mail on the support forum : charlie@letb-synergie.com
So i must post my problem here
My problem the link on dropbox demo content is broken so i cant import demo content on my website…
Please…
Hi. We have updated the theme and now you can use one click method . For your support account specified a different email http://take.ms/pd8aB . Thanks
This account is wrong, my real account is charlie@letb-synergie.com
Ok please check your email. Thanks
I follow this theme and check it every time. But unfortunately, it has a weak support. Very rarely updates to him. It does not fit with many things. This is not a bad idea for you, it’s an approach that encourages you to work more on this template.
-One thing is criticized.
If you can quickly update as well as other themes and solve problems, you will become a popular theme-wp. Your sale will double. Due to the life of the theme, this number of sales is very painful.
Hi.
1. All our customers are happy . We try to answer less than an hour and quick to help .
2. Within three years we release an update . The next update we prepare in September after the holiday season .
3. If you have problems, please use our support forum (you need to buy our product legally ) . Unfortunately you have no badge buyer .
Thanks
I do not have a problem. I am waiting for your theme to support string translation (full – backend-frontend) so that it can be translated into different languages. I will buy this item. Do not offer a discount?
I found an old version of the theme now and uploaded it to the server. Now it works, so the problem is in the new version of the theme. Thank you
Unfortunately, even the old theme does not work well. The menu is gone and in the backend it does not work anymore. Please help me
Hi
We are really sorry about that, please create topic here http://support.templines.com/ and our support team will help you .
How to create an account and use our support forum.
http://support.templines.com/knowledge-base/how-to-create-an-account-and-register-on-the-support-forum/Thanks
My support has expired and I can not write in the forum. I just want to update your theme and it does not work and it has busted me off the site. Please also support me via email. Thanks, it’s urgent, the ecommerce site is not working and we lose customers.
If you need help you can extend your support period and our support team will be able to find the reason for your problem with the update . Thanks
I do not ask for assistance but a version of your working theme. The things that do not work are: 1) The menu on the homepage is not visible 2) The menu in the backend can not be seen and can not be edited 3) In the payment page of woocommerce, the privacy policy is halfway through and I can not respect the GDPR 4) Various bugs
See here https://topspinenergy.com
These are bugs of the theme and should be fixed even if the assistance has expired. Can you help us please? Thank you
Dear customer , you have been using our theme for more than TWO YEARS and for 6 months used free support , unfortunately to continue support you have to extend it . All your mistakes are individual and it is very disrespectful to waste my time arguing instead of following simple rules . Thanks
The problem of the menu was also 2 years ago, you still find the comments, then you have solved it with a ticket, but I do not remember how we did. Now I have updated your theme but those defects are back. I am attaching a log with errors. As you can see, the problem is not personal but depends on the theme. If I change theme the site works. Can you help me?
LOG 2018-06-14T02:03:32+00:00 CRITICAL Cannot use object of type WP_Post_Type as array
2018-06-14T02:03:46+00:00 CRITICAL Cannot use object of type WP_Post_Type as array
2018-06-14T02:03:53+00:00 CRITICAL Cannot use object of type WP_Post_Type as array
2018-06-14T02:04:00+00:00 CRITICAL Cannot use object of type WP_Post_Type as array
2018-06-14T02:10:45+00:00 CRITICAL Cannot use object of type WP_Post_Type as array
2018-06-14T16:09:17+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 26848 bytes)
2018-06-14T16:12:07+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 6712 bytes)
Dear,
I just bought an extended support and want to create a topic with your forum, however my account says Supported until January 17, 2018 within your forum.
But on Envato it is updated; Support now valid until 03 Dec 2018. Kindly advice as website is having issues.
Hi. Please check now . Thanks
Thanks this is updated now.
and RTL-MODE Supported?
Unfortunately not . Thanks for the interest .
It’s not hard! In two days, you can add this great feature to get better! (I mean translate admin panel theme)
Big thanks for your suggestions , we will think about it in the future updates . PS: Please note that WordPress has a lot of translations for the admin panel .
@Templines
If the translation feature is the theme settings – Add rtl support I’ll be your customer! Looking forward for a great update to this theme.
Hi. Unfortunately , we don’t plan on updating for RTL . Thank you for your interest
However, if you want, I can help! tnx.
Hello. Are you ready to translate (text-domain) this xtremesport settings? If you have done this, it will be great!
Hello, There is an error on my site
Warning: DOMDocument::loadHTML(): error parsing attribute name in Entity, line: 1 in /home2/junio081/public_html/juniorcigano.com.br/wp-content/themes/xsport/library/functions/filters.php on line 187
Thanks,
Rachel
Hi.
We are really sorry about that, please create topic here http://support.templines.com/ and our support team will help you .
How to create an account and use our support forum.
http://support.templines.com/knowledge-base/how-to-create-an-account-and-register-on-the-support-forum/Thanks for purchase
