Hi Ron,

I was actually looking on updating this menu to add a secondary space people can use but hadn’t finished. It’s very easy to do though on your own. You simply need to copy the file from Total/partials/header/header-menu-mobile-fixed-top.php to your child theme (under the same folder structure) than you can add any extra code you want.

- AJ

Hi,

That’s strange. Have you made any changes to the theme files or installed any new plugins? In other words, can recall what has changed on your site since it stopped working?

The image grid uses a very simple core WP_Query to load the images, I can’t think of any instance where it would “hang”. If you enable WP_Debug – http://wpexplorer-themes.com/total/docs/enabling-wp-debug/ – do you see any errors?

- AJ

ps: I have tested the module without errors – https://cl.ly/3p222P2w3R23

Hi – what changed was that I moved the site over to inMotion hosting—which reported the error.

When I moved it back to SiteGround or Arch hosting – no problem (same day, same site).

The customer wants to use InMotion hosting – so I was trying to make it work.

InMotion had the same trouble – they had the same problem I was having when they tested it.

InMotion told me to report the issue to WP Bakery – which I can’t do – based on the server-side error they got.

Here is the error they reported:

Thank you for holding. I finally found an error for us from the server side here. This is an issue with the WPBakery plugin. If you can reach out to the developer of this plugin and let them know you are on an NGINX/Apache server optimized for WordPress and when adding images on the server side you get this error:

Sun Aug 05 10:44:06.876758 2018 pid 2185313:tid 140456079202048 End of script output before headers: admin-ajax.php, referer: http://secure249.inmotionhosting.com/~aeyeai5/dev/wp-admin/post.php?vc_action=vc_inline&post_id=3888&post_type=page They should be able to tell you what adjustments we need to make on the account for you or they may be able to solve the issue with the plugin itself.

Hi,

This theme uses 4.7.0 – https://fontawesome.com/v4.7.0/ – I won’t be switching to 5.0 because a lot of the icons have been modified which can cause issues for customers updating and it’s much larger.

The plan is actually to rename the CSS for the built-in FontAwesome script in Total 5.0 to prevent any possible conflicts with other scripts.

Are you having any issues or are you just curious?

- AJ

To clarify, I’d like to use the “Image Grid” module without lightbox, and simply link the images to media file directly. Is this not possible? Is there a way to completely disable lightbox on the site?

Hi,

Actually, I just updated the theme last week to include this for the upcoming 4.7.1 version which I plan on releasing today – https://wpexplorer-themes.com/total/upcoming-update-changelog/ Once updated you’ll see a new option called “full image” – https://cl.ly/0J1e0p093n0p - AJ

Sweet! I’ll keep eye out for release today. Thanks AJ

I wouldn’t recommend it, while pdf technically can work in the lightbox, it’s not really coded to fully support them. But also it can make it harder for the user to save the PDF locally to use later.

- AJ

What is the PDF for? Because another alternative is to just turn the pdf into an image instead as well.

It’s 7 pages – won’t work as an image unfortunately

Hi there, I hope you had a nice weekend.

It would be possible via a little code which I can provide for you, but I’m not 100% sure what you want.

Do you want to use the footer and sidebar from the “Main” site on all subsites as a “fallback” but then have the ability to set a custom sidebar/footer widget as needed on each site.

Or do you want to display widgets on every site based on the main site but then have the ability to add extra widgets under it on subsites?

- AJ

Hi i need the second option, i need to show widgets on all sites based on the main site, but also be able to add extra widgets on the subsites.

But in my case i need the subsites widgets to show before the main site ones.

Thanks!

Hi there, I hope you had a nice weekend.

So the “current-menu-item” class only targets the current page, if you want to add the border when selecting a submenu item you need to also use the classname “current-menu-ancestor” or “current-menu-parent” classnames (depends on how things are setup). Example:

#site-navigation.dropdown-menu > li.current-menu-item > a > span.link-inner,
#site-navigation.dropdown-menu > li.current-menu-parent > a > span.link-inner ,
#site-navigation.dropdown-menu > li.current-menu-ancestor > a > span.link-inner  { border-bottom: 2px solid #8f1812; border radius: 0; padding: 5px 0; }

- AJ

Hi AJ,

thank’s for asking. The weekend was nice but it is very hot in Munich at this time – 35°C.

Thank you for your answer. I’ve tried everything, but your code doesn’t work. I know I’m making a mistake, but I don’t know where. I think I need your help again.

There’s something else. What can be done against this error with the links on the envato website? It’s really annoying.

?

Hi there, I hope you had a nice weekend.

Are you able to share the URL so I can check out the code and see how the video was added (there are a few ways to add a youtube video in a slider).

Thanks!

- AJ

ps: I would never recommend auto playing a video for various reasons. I would always recommend having a play button and give the user the ability to play the video if wanted and when wanted.

Hi,

By default the theme does use version 4.7.0 of FontAwesome – https://fontawesome.com/v4.7.0/ – there shouldn’t be any references to 5.2 in the theme, not sure where you are seeing that.

I do plan on integrating the newer 5.0 FontAwesome icon set in Total 5.0 update (it’s actually a huge update) but it won’t be loaded site wide, it will only be available as an added choice when selecting your icon.

Is there a specific icon you are looking to use? If there are only a one or a few icons you want to use it’s possible to use it via custom CSS or with an SVG instead. Which will actually load much faster than loading the whole library.

- AJ

Right now I only need two and I’d be good with either option.

The Total function to make the menubar full width ….and the typography options within Quadmenu dont work properly – so it looks like this plugin is work in progress which is a shame as it looks pretty good

Hi,

Oh yes, I exchanged services with the QuadMenu team for them to make the integration plugin

Regarding the Typography options these can not work with a 3rd party menu and actually if you are using the custom header they should be hidden in the Customizer to prevent confusion. I’ll double check for Total 4.7.1 to make sure they aren’t showing up.

I thought Quad Menu has it’s own typography/style settings, no?

Regarding full-width option this is a “header” option and all header options are hidden in the Customizer when using the custom header function. You can make it full-width with a little CSS though. Example:

#site-header.header-builder #site-header-inner {
    width: 100% !important;
    padding-left: 30px;
    padding-right: 30px;
}

- AJ

Hi AJ, the Quadmenu works fine, (and I’ve sorted the typography) however for the life of me I cannot get the nice looking ‘Off Canvas’ mobile menu style working in conjunction with the Mega Menu – only the Total menu integration works properly.

The Total menu integrated menu looks great however I was rather hoping to get the Off canvas mobile menu also working as a client specifically asked for this effect. Quadmenu team say the only way to do this is by manual integration, however when I set this up using Total’s Header Replace:

1. The Quadmenu doesn’t select the WP Main Menu, it strangely chooses the footer menu instead. 2. If the page is set to Overlay menu (to get a transparent navbar) any links in the top bar are unclickable.

Its no biggie, the Total integrated menu it still looks great as widgets can go in the main menu, but I’ve given up trying to get the Off Canvas menu working. Quadmenu team just repeat themselves saying to manually integrate it.

Thanks for the CSS. Quadmenu team say they have now fixed this full-width function in their latest version.

Cheers

Crhis

Hi,

If you want to install the Classic Editor plugin you can. Personally I am not a huge fan of “Gutenberg” it actually has horrible ratings – https://wordpress.org/plugins/gutenberg/ (2.5 stars) and most people don’t like it but it will be added to WordPress core for some reason.

While WPBakery page builder will still work with Gutenberg and so will Total I personally don’t like or recommend it. But at the end of the day it is a personal preference so it’s up to you.

- AJ

hi aj. that is it. i test and works well, with sub menus 1, 2 and 3 level. that i need. ok. other question: the server that im testing, dont accept, accuse error on upload this file (2x times0: .libsass.json. this json file is obrigatory? without it site crash?? what this file do? tks.

so… any response? these files ’.libass.json’ are obrigatory??? or the ausence of them can cause bug or crash on site…?

Hi,

No, the libass.json is not required for the theme to be used. But I would recommend enabling .json support on your server because some plugins and even WordPress uses these types of files so it could cause issues later on when using other items.

- AJ

thanks that was a great start – a few more tweaks and it is done http://galmedpharma.com/board-of-directors1/ ! thanks. If you can just advise me on http://galmedpharma.com/leadership-2/ where I need the second row to be centered. that would be great. thanks

Hi,

I hope you had a nice weekend.

Not sure what you mean by centering the second row, this is what I currently see – https://cl.ly/203C353x1B1b - AJ

sorry – I sent the wrong link – this is the correct one – I progressed significantly – I just need the bottom row centered http://galmedpharma.com/leadership-2/ any ideas? thanks

Hi,

Yes it’s possible

Example:

add_filter( 'wpex_logo_url', function( $url ) {
    if ( function_exists( 'pll_current_language' ) ) {
        $current_language = pll_current_language();
        if ( $current_language == 'en' ) {
            $url = 'custom_en_url';
        } elseif ( $current_language == 'de' ) {
            $url = 'custom_de_url';
        }
    }
    return $url;
} );

- AJ

Hi,

The website mentioned is using a very custom script for these dropdowns but it is possible to do something similar in WordPress. The function isn’t built-into Total but it can be added by replacing the default menu with an advanced mega menu plugin that either uses widgets or builder modules. Here are some options:

• Uber Menu
• Clever Mega Menu
• Quad Menu

No matter what theme you decide to use, you should still be looking at a plugin for this functionality since it’s pretty complex.

- AJ

Thank you for the explanation and links!

Hi Ale,

You can purchase a new license of the theme for another site which will extend your support license for 6 months free or you can renew your support only – https://wpexplorer-themes.com/total/docs/renew-support-license/ However, this is only needed for private tickets comment support is always provided free.

To fix your issue you pretty much just have to update your theme and plugins – http://wpexplorer-themes.com/total/docs-category/updates/ What versions are you using?

- AJ

Hello AJ

I used the last version Version: 4.7, WP and plug-ins is updated… But the problem is big… I can’t understand…

I’m releasing Total version 4.7.1 shortly which should fix this bug.

Hi,

Yes, there is an error on the page coming from the minifying of scripts on your site – https://cl.ly/tS7f – looks like you are using W3 Total Cache – so you either need to disable the minify/combine scripts function (doesn’t really speed up the site especially if you are using http/2) or you need to exclude the scripts needed for the slider from the list of combined/minified scripts.

- AJ

Hi,

This is AJ the theme developer.

The way Envato works is the support is for 6 months from your latest purchase. When checking your sales I see the following – https://cl.ly/tSjm You can purchase a new license right now (theme is on sale) which will give you another 6 months of private ticket support. While I appreciate the purchases, I can’t edit the support system to ignore support licenses. This is important.

You could also ask any questions here in the comments. Comments are always answered, whether a support license is active or not

What is the issue you are having?

- AJ

Thanks AJ – never had a problem with your excellent support and look forward to buying more licenses as we get projects to build!

All the best, Nick

I’m happy to hear that! If you need anything else at this time let me know here

I want to hide the element on all devices. I wasn’t able to find a setting that achieved that result. I could just do a

display: none;

Hi, I hope you had a nice weekend.

You can add “display-none” to the custom classes for the module. I’m not sure I understand why you would add a module to the page then hide it always. Can you explain?

- AJ

Ok, great.

I only hide elements for development purposes. If I go through all the work of designing an element and a client asks me to try something different, I don’t want to have to change the element to something new and then find out later on that they liked the original design. Using “display-none” allows me to hide an element on a page while we explore other options without having to rebuild the element at a later point. Once development is done, I remove the element or remove the “display-none” class to make it visible again. Does that make sense?

Hi,

You should never edit the header.php file. If you want to insert custom code into your header you should use theme hooks – http://wpexplorer-themes.com/total/docs/action-hooks/ What are you trying to do exactly?

- AJ