22383 comments found.
hi. AJ. if i use Header > Style > Six > Vertical, its possible when i have levels on menu, itens of submenus open bellow the main item, instead beside/lateral? its is possible? https://ibb.co/cCASD9 as like ‘accordion’ or ‘toogle’ menu > submenus > sub-submenus
Hi,
There isn’t a built-in setting for this but it could be possible if you replace the menu with a custom menu plugin that does use accordions (there are a few out there) or using a little child modification ( I can help with that) to add a widget are where the menu would be and use an accordion style menu widget.
Also some customers really like the “Slick Menu” plugin which can be used to create your entire vertical menu and replace the theme’s menu with something more “flashy”.
- AJ
Hi AJ, I hope you’re well.
Can you let me know how to move the title section in the Portfolio Grid to go above the image instead of below it? See visual attached…
Hi,
Moving the title isn’t possible for the Portfolio Grid module, the only real solution is to edit the module itself to move the code around. Which I wouldn’t recommend. If all you want is a custom grid like the screenshot you could use the WPBakery Grid builder function or since it’s so simple you could create your own module for this (I can help with the code if needed).
Now, I can see how moving the sections around would be very helpful. I added to my todo list to add an option to move things around, it’s going to be pretty complex so not sure how I would accomplish it, but I do think it would be something people would really like.
If you are constantly wanting to make custom looking grids though I highly recommend you check out “The Grid” plugin, it’s very nice and works similar to like Slider Revolution in the sense that you can create custom grid layouts and save them to use on the site.
- AJ
I am having an issue with adjusting the size of my logo. No matter what custom size I change it to, it is not adjusting the size at all.
I have tried:
1) Theme Options -> General (which is used for retina logos). 2) Theme Options -> Header -> Logo Max Width 3) https://wpexplorer-themes.com/total/docs/custom-logo/ 4) Custom CSS
I am not sure what the issue is, could you please assist?
Hi,
By default the logo size displays in full unless you add a max-width or if you add a custom height and than check the box to apply the custom height like this. If it’s not working can you share the URL in question so I can take a look at the current settings? Thanks!
- AJ
Unfortunately even when I set custom heights it does not change. http://beyondthebuild.com.au/
Your logo height is being affected by the shrink logo height option from this sticky header style: https://www.youtube.com/watch?v=sUxnwB0JQGU
Simply go to Appearance > Customize > Header > Sticky header and either disable the sticky header or change the style to “standard” or if you want to keep the shrink logo sticky header than simply alter the option for “Logo Start Height”: https://cl.ly/a921a7332aac
Two questions: How do I add padding under the Maim Menu? And how do I edit the Contact Us Call to action above the footer? Loving the theme!
Hi,
- You can increase your main header padding . But if you are using Header Style One and want to basically move the default menu (which is vertically centered) down then you would need to use some CSS and alter the top margin for the menu. Example:
body .navbar-style-one { margin-top: -10px; }
The default negative margin is 25px which is half of the height of the menu (50px) so it can be centered.
- To alter the callout area you need to go to Appearance > Customize > Callout. More info in the docs here.
Sorry for the delay, I have been having some health issues as of late 
- AJ
Hi AJ!
I’m just about buying another Total licence but I like the design of your Fabulous theme even more. I’m talking especially about the single posts, the masonry pages and the main navigation. I would like to combine Totals functionality with Fabulouses looks. Is there an easy way to make Total look like Fabulous?
Thanks!
Hi,
There isn’t an “easy” way to make it look the same but it can be done with some custom CSS. I can assist with some small tweaks if needed. Basically you would set your blog to grid style and alter your header to use header style three to get that initial “similar” look. You can use the Customizer to tweak some of the colors but you may need to use CSS for some more advanced tweaking.
- AJ
Hi AJ, I was wondering wether it is possible to show a woocommerce product without header and footer in a inline window.
Using the iframe solution as mentioned here https://wpexplorer-themes.com/total/docs/adding-ilightbox-popups-inline/ certainly shows the whole page.
Trying some “very cool” plugins I am really getting mad and I hope that you have a nice solution.
Rainer
Found a nice snippet … https://wpexplorer-themes.com/total/snippets/move-header-footer-outside-boxed-layout/
Finally I solved it like this:
<script> if ( top !== self ) { document.querySelector(’.posted_in’).style.display = ‘none’; document.querySelector(’#top-bar-wrap’).style.display = ‘none’; document.querySelector(’#site-header’).style.display = ‘none’; document.querySelector(’#site-navigation’).style.display = ‘none’; document.querySelector(’.breadcrumb-trail’).style.display = ‘none’; document.querySelector(’#footer’).style.display = ‘none’;
} </script>
Hi, the sub menus of the sidebar menus are only visible after a click. I want them to be visible all the time. Therefore I added some CSS, which works. But how is it possible to deactivate the javascript trigger of the parent menu item? Everytime I click on it it tries to open the submenu instead of opening the link. Thank you.
Hi,
This is Aj the theme developer. Sorry for the delay. So basically if you don’t want the toggle affect you could use a different menu style (there are 3 custom menu widgets to choose from in Total) but if you like this design then yes you can use a little code in your child theme to remove the javascript 
add_filter( 'wpex_localize_array', function( $array ) {
$array['menuWidgetAccordion'] = false;
return $array;
} );
Simply add this to your child theme’s functions.php file.
- AJ
Hi AJ, In the customizer / Blog / Archives & Entries I can select “Meta” but I don’t want the author to be included there. Is there a solution for that ? Thx!
Hi,
You can actually uncheck it from the settings above: https://cl.ly/2T1t0W2H2l0v
Thx; solved!
Hi AJ, is there a way to add a “Heading element” to a dynamic page? For example if one selects blog posts for a given year/month then all posts for that period are shown but I’d like to display a heading element between the header & ther first blog post excerpt. Thx!
Hi,
To be honest I’m not 100% sure what you are trying to do. If you want to insert some custom text to the monthly archives it’s possible but would require some custom code via a theme hook. I can help with the custom code if needed, do you have a simple mockup of what you want to do?
- AJ
Hi AJ, I use a child theme & so I do have a functions.php file already. All my pages have a blue banner type heading element. I want that blue heading element to appear wen I do a search in my blog page or when I select blog posts from some month for example mydomain.com/2018/08. I can send you screenshots via pm if you provide me with an email address. You should have mine I guess. Thx!
Hi AJ, I’ve been doing some more reading. What I want to do is add a “Heading” element from your theme on pages that return true to if(wpex_is_blog_query()) . Right row if I browse to domain.com/2018/08/ I get my logo & menu and right after that a list of posts. I want a Heading element before the list of posts. Maybe this explanation is more clear to you ? Thx!
Hi AJ; I’d like to display category & tags for a single post but the “post meta” element does not support it. Is there an easy way to accomplish this ? Thx!
Hi,
You can use the “Post Terms” to display a list of categories or tags (or other taxonomy) for the current post.
- Aj
Thx; solved!
Hi AJ, can I ask your advice again please about the Quadmenu plugin…. Do you know if there a bit of CSS I can use to force the menu text to be white when the menu is set to Overlay? Something like: #site-header.overlay-header.white-style li a {color:#FFF !important;} (imgn.co.uk front page password ‘im1’) Many Thanks, Chris.
I’ve made a support ticket with Quadmenu to see if they can update their Total plugin to recognise these other Overlay heading settings… its not just the white text setting, there’s also the logo replace etc.. Overlay works with Quadmenu but the other Total settings to change the colours etc. don’t – hope they can help!
.. more issues with Quadmenu over the weekend.. the sticky menu doesn’t maintain its height when scrolling back to the top of the page.. the search function produces an error on my mobile. All I was after was the same menu as they have on their home page at quadmenu.com … mega menu with Off cavas mobile menu. Just not poss with your theme I’m afraid
Quadmenu have said they can’t make their menu adhere to the overlay header styles in Total as it is a page option – and they can only deal with Global theme/customiser options. I’m pretty disappointed in it really as there is no way to replicate the menu they showcase on quadmenu.com home page [the reason for purchase]. The whole widgets and columns in the mega menu is genius, and I really hope one day you can integrate it with Total maybe, but for now I’ll have to ditch it as it doesn’t fully work. -Chris.
Hello,
I want to use the lightbox navigation arrows (next/previous) to browse between images, but i am not using the image grid because i want to have the filter option, so i am using the portfolio grid. Is this possible? I suppose i have to alter some files.
Thank you
Hi,
You can enable the “Lightbox Gallery” option, but it will always link through ALL images not just the selected ones. That is because the filter function only “hides” items so when you filter the items still exist on the page and the lightbox pull all items existing in the code. Make sense?
Screenshot of setting: https://cl.ly/332i1b1N1g2q
A little advice please. What is the cleanest method to export blog posts with images (embedded and featured) from a live site to a dev site? Still just using wp importer? Would like to import just blog images – not all images if possible. Thanks.
AJ… I am using the following to emulate an overlay header on pages and maintain sidebar positioning since there was not an alternative offered:
function my_page_header_background_image( $image ) {
if ( has_post_thumbnail() ) {
$image = get_post_thumbnail_id();
}
return $image;
}
add_filter( 'wpex_page_header_background_image', 'my_page_header_background_image' );
However, now that I am around to the blog posts, I DON’T want the featured image as a header… Is there a way I can filter this so the snippet only works on pages and NOT on posts?
NVM – Figured it out – sorry.
function my_blog_posts_page_header_image( $image ) {
if ( is_singular( 'page' ) && has_post_thumbnail() ) {
$image = get_post_thumbnail_id();
}
return $image;
}
add_filter( 'wpex_page_header_background_image', 'my_blog_posts_page_header_image' );
Sorry – not quite settled – see ticket submitted :/
Following up on ticket – please review when you are able – thanks
Hi,
- There are some plugins out there you can use to export only some post types such as “Export Plus” but I haven’t actually tested them. And it will export all the images.
- I’ll be going through tickets shortly.
Unfortunately I haven’t been able to get through tickets/comments for nearly 2 weeks now, so if your ticket was assigned to me there is quite a big queue I’m currently knocking out. I appreciate your patience. Hopefully things will be getting back to normal now and I’ll have Total 4.7.1 released asap as well.
- AJ
Hi AJ, i get very irritating bugs with icons
Whether it’s the callout icon on top right of the screen, the business infos widget in footer, or any other icon in pages (using open iconic libraby on portfolio page for instance, next to the heading text to scroll down to content), they sometimes turn into squares, like if the graphic is missing
All icons on a page if affected
I usually restore it by updating plugins, updating the theme, or updating a portfolio, but this time it doesn’t work, and it even shows disgusting chineese characters instead on Internet Explorer !
Where do you think i should investigate this ? website is : https://www.laurentfabry.com/
Hi there, i bought another Total license just for support, so waiting for your answer, please, thank you !
is my question stupid ???
This is Aj the theme developer. Sorry for the delay, I’ve been having some health issues recently.
I am checking your site and the icons are working correctly. If you see “little squares” it means that the icon font isn’t being loaded correctly on your computer. This is either a caching issue (coming from a caching plugin or minifying plugin) or it could be an issue with your computer itself if you downloaded some sort of conflicting icon font library to your computer.
All icons look good on your site when I check, if you still have issues can you try clearing your browser cache? If that doesn’t work please let me know.
- AJ
Hi AJ, thanks for your answer, i’m sorry to read you had health problems and i hope you’re better now !
I just cleared the cache (images + files in cache) from Chrome, then hit Shift-F5 to refresh the page, and icons are still missing
I also have them missing from Chrome on my Galaxy Tab 6 sometimes (although not today…)
Thanks
Hi,
When looking at your site (tested on two computers and tablet) and they are working for me. I also tested using an online screen-capture program and it’s working there.
It’s weird that for you it’s happening “sometimes”. The icons come from the default theme style.css file so if the icons aren’t showing the site design would also be broken unless there is an actual issue with the device you are using not loading the font correctly (the icons are just a font).
Is your chrome up to date?
Some chrome addons such as ad-blockers may improperly block icon fonts. That’s the only thing i can really think of that would cause the problem.
Hi AJ, really annoying problem, still here !
Chrome is not to be blamed, since i get the issue on internet explorer too…
Have you tried on another computer? The icons all work for me still when checking your live site. Here is a video test: https://cl.ly/99a56852992a
The only reason they would “turn into squares” is if the CSS for the icons isn’t loading on the site or your computer has a font installed on it that is causing a conflict or there is some other program on your computer conflicting like an add-blocker or anti-virus (for some weird reason).
I tested on my own work computer which is a mac as well as on a PC laptop, my phone and a tablet and the icons worked in all of them.
The next time you have the issue can you try opening your browser console to see if there are any errors in there? If I can’t recreate the issue myself it’s impossible to troubleshoot. Thanks!
- AJ
Hi AJ, i’m following the discussion here under the proper thread
So i spot this : Access to font at ‘https://www.laurentfabry.com/wp-content/themes/Total/assets/lib/ticons/fonts/ticons-webfont.woff2?v=4.8' from origin ‘http://www.laurentfabry.com' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. ticons-webfont.woff2:1 Failed to load resource: net::ERR_FAILED /projet-photo/hotellerie/brit-hotel-chambery/#contenu_lf:1
And your thought is that it’s a server issue… i doubt it, and i’m wondering what i’m going to ask my hosting provider, when they take WEEKS recovering a domain name, or making any other basic operations…
Furthermore, why would this rather be a server issue, when the problem happens in a totally unpredictible manner, for instance while i’m writting those words, icons diplay perfectly well on the site, when they used to show empty squares a few hours ago !?
Hi,
If you want you can Google the error message or something like “access-control-allow-origin custom fonts” if you want to learn more about this issue. It’s definitely a server-related issue (related to your server’s access-control headers). This means it is outside the scope of the theme or WordPress, so it’s nothing that can be manually defined in a theme and usually not a problem when a server is setup correctly from the start.
If you don’t want to contact yourwebhost you can try adding a fix yourself to your .htaccess file, most servers use Apache and so the fix would look something like this:
<FilesMatch "\.(ttf|otf|eot|woff|woff2)$">
<IfModule mod_headers.c>
Header set Access-Control-Allow-Origin "*"
</IfModule>
</FilesMatch>
This is also mentioned on the documentation article here: https://wpexplorer-themes.com/total/docs/font-icons-not-working/
As long as you don’t have any 3rd party security plugins causing the issue this should work.
Now, you are correct, it is strange that sometimes the icons work (I myself checked your site and it was fine) usually your server headers do not change and are static. I can’t really think of an explanation for that so would be good to contact your hosting company about it if the manual fix doesn’t work for you.
The only other explanation for icons possible working on the site is if the files have been cached by the browser so they aren’t loading from your server, but rather from your computer in which case there wouldn’t be an access issue.
I hope this makes more sense now.
- AJ
ps: If you are not happy with your hosting company it’s never to late to switch to a quality WordPress hosting plan.
Hi AJ, many thanks for this htaccess hack which seems to have solved the problem
Awesome, I’m glad it worked! It sometimes doesn’t work based on server settings, but when it does, it’s much easier
How can I show actual html code for my visitors? I want to show it on this site: https://byggesektor.dk/byggemaerket/ Like you guys do when you sometimes comment on here: https://imgur.com/a/JqRi8vw
Hi AJ, I’ve noticed an annoying little display bug when using the Events Calendar sidebar widget on the mobile version of my latest Total site: something in the widget is breaking the mobile menu. Specifically, the mobile menu button appears correctly in the header, but when I tap it, there’s a brief flicker but no sidebar menu emerges. I’ve tried using every available mobile menu style in the theme, but the problem occurs in every one, regardless of the menu design or appearance behavior. Pages that either don’t have the Events Calendar widget or use the Events List widget (instead of the month view) work fine.
I know EC is widely used with Total, and I’m sure lots of people use this widget, so I’m surprised to see this bug. . . wondering if it’s a conflict that has appeared as a result of a new version of one or the other. Will be posting this on both the theme and plugin support pages and hoping one or the other will a) know what’s going on and b) have a fix.
To see the issue in action, compare these two pages:
https://region1hmcc.org Events List – works https://region1hmcc.org/fema-releases-planning-considerations-complex-coordinated-terrorist-attacks/ Events Calendar – breaksInterestingly, I see the bug in Chrome/iOS but if I use the emulator in the dev console for Chrome/Windows, the bug doesn’t appear. Probably irrelevant, but I mention it because more information is better than less, right? This page has just gone live, and nobody noticed this issue until after launch, so any insights you have would be very welcome.
I just noticed that the links got improperly rendered in my comment above, so here they are again. . . hopefully they won’t be broken this time. I’m sure you would’ve figured it out, but I’ll try to make it easy for you
ugh, it did it again. . . this time one link per comment:
https://region1hmcc.org/fema-releases-planning-considerations-complex-coordinated-terrorist-attacks/fwiw I’ve set up a staging site and disabled Total, and when I revert to 2017 the problem goes away. this is true even with all plugins active, and only Total disabled. sounds like this points to a theme/EC conflict, but I don’t know how to proceed from there. EC’s support policy specifically says they don’t address theme-related conflicts, so I fear they may not be helpful. . . hope you can provide some insight. will post a link to the staging site below, just in case that’s useful for you.
Hi AJ, I’ve been desperately waiting for a fix for this for months now, and I’ve posted to the other support channel as well, but I haven’t seen a response. Adrian said he’d forwarded to you, but I haven’t seen your reply, and I’ve pinged him recently and gotten no response. I see there are now current responses to other users, so I’m posting this reply to give the thread a bump. If I don’t hear from you soon, I’ll repost the whole saga as a new thread in hopes that something will pop up on your radar.
Hey. I replied to your earlier comment. Can you please have a look and follow the thread there? I will look at tickets as well.
I have been dealing with health issues for a few months and I there are 60ish tickets for me to catch up on. So I do appreciate your patience. I shared a screenshot in my last comment though showing exactly what script is triggering a javacript error it should really help get this fixed up asap.
- AJ
ps: You can’t really switch themes to test since different themes setup the mobile menu differently and may not even use javascript. Also if the theme’s javascript is running after/before the plugin errors out it can make a difference.
So sorry to hear that your health issues have been persistent. . . hope you get some relief soon! I appreciate your input here and have responded in the other thread with more clarifying info.
This is resolved. . . see other thread. Thanks for the insight, it really helped get a breakthrough with a previously unresponsive The Events Calendar support staff!
Hi AJ:
This is an amazing theme! I am on my 12th purchase..Woot Woot! Love Total!
My first question & I hope this is clear:
I started a page with an Image Carousel on it but I can use another gallery, grid or whatever you suggest to make the following happen:
The purpose of the page with the “gallery/grid” is for customers to choose a design for a custom order. The design they choose will link to the registration/checkout page. This part I have figured out.
What I can not figure out is a way to have the design they choose “follow” all the way to the end of the checkout process. My client MUST know the design choice along with the billing information.
Thanks so much in advance for your help, I am stumped, brain friend and I think I am missing a simple fix.
Michelle
Hi AJ. Hope you’re well!
Quick question regarding the post slider:
please check this page: http://hcapital.pt/investees/teiga-tmi/#hc-investees-top. The current slider is an image slider and i need to change it to a post slider in order to automate the client’s work as much as possible. Since each of the linked posts are CPT’s i was wondering if i can achive the same thing with the post slider. My only doubt is if i will be able to have (and how) the corresponding slide highlighted and showing as the first slide, after the post loads.
I hope i was clear enough with my explanation.
Thanks!
Hi,
I’m not seeing an image slider on this page, are you referring to the carousel section under “INVESTEES”?
If so, you could re-create this using the “Post Types Carousel” module. Currently you can’t customize the “active” item based on the current post because the module doesn’t add any extra classes based on the current post.
That said, I just updated the module for upcoming 4.7.1 to include additional classes – https://cl.ly/0y1I2J381C42
Here is the updated file if you want to update via FTP under Total/vcex_templates/ – https://cl.ly/3d1D0i1D3K3u
This way you can target the current post via CSS. This can be done by targeting the post-{ID} class or you can actually hook into the “vcex_grid_get_post_class” filter to add a “current-item’ class. I can help with the code if you aren’t sure how to do that and wanted to.
- AJ
Thanks for being much more precise than me Yes, i wanted to write “image carousel” and not “image slider” as you correctly say.
I would very much appreciate if you could help with your suggested hook solution, yes.
Thanks AJ.
Hello again.
As per your suggestion could you please help out with the hook solution? Thanks!
Hi AJ.
Let me know when you can answer this request. The client is about to give the OK to implement this solution.>br>Thanks.
Hello again, AJ. Any help possible, please? Thanks.
If you want to add “current-post” it’s very easy. Here is an example of using the filter/hook:
add_filter( 'vcex_grid_get_post_class', function( $classes ) {
if ( get_the_ID() == wpex_get_current_post_id() ) {
$classes[ 'current-item' ] = 'current-item';
}
return $classes;
} );
Hi, does the theme support PHP 7.2 version? Kind regards Sari
Hi Sari,
Yes it does. I actually use this version for all my local development
Hi! I tried reading previous comments before asking my question but can’t find my issue. My callout_link_txt is not translating. I am using polylang and added my translation as well. My theme version is 4.7. Am I missing something?
I tried to move the code
// Translate Theme mods $link = wpex_translate_theme_mod( 'callout_link', $link ); $link_text = wpex_translate_theme_mod( 'callout_link_txt', $link_text );above the
// Button Iconsetup on footer-callout.php, and the translation now works. I added it on my child theme for now, but am I doing it correctly?
Thank you very much!
Hi,
Thank you for the heads up! Yes this is a theme bug and moving the code is the correct fix. I added the fix for the upcoming 4.7.1 update. Thank you for reporting the bug.
- AJ
Yay! Thank you soooo much!
