Hi,

not, you can download the latest theme version from your download section.

Have a good day Bye

Hi,

yes sure.

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Have a good day Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

be sure that you have already registered in the forum ( by clicking on the “register” button at the top right of the screen ) and that you have fill all fields during the sending ticket procedure ( included the “forum” field where you have to select the theme that you have purchased ).

If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/ We will create or reset your account and you will be available to create your ticket without any problems.

Have a good day Bye

Hi,

yes sure, we are working on it

Have a good day Bye

Hi,

we have already replied to you, please contact us through email or check your spam folder if you didn’t see our answer.

We also have the proof that we have answered to you if you want

Have a good day Bye

Hi,

this is very strange !

We guarantee our response in 24/48 hours of opening ticket ( we calculated the average waiting time is 15-17 hours ).

For example if you open a ticket on Friday our team will respond on Monday ( response within 24 hours ) or Tuesday ( response within 48 hours ). Keep in mind the time you send the ticket, our working time is 9:00 to 18:00 so do not expect answers in the night. ( Our working time is UTC + 0 ).

Have a good day Bye

Hi,

this is very strange !

We guarantee our response in 24/48 hours of opening ticket ( we calculated the average waiting time is 15-17 hours ).

For example if you open a ticket on Friday our team will respond on Monday ( response within 24 hours ) or Tuesday ( response within 48 hours ). Keep in mind the time you send the ticket, our working time is 9:00 to 18:00 so do not expect answers in the night. ( Our working time is UTC + 0 ).

Have a good day Bye

thankyou for the response

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

yes sure, we guarantee our response in 24/48 hours of opening ticket ( we calculated the average waiting time is 15-17 hours ).

For example if you open a ticket on Friday our team will respond on Monday ( response within 24 hours ) or Tuesday ( response within 48 hours ). Keep in mind the time you send the ticket, our working time is 9:00 to 18:00 so do not expect answers in the night. ( Our working time is UTC + 0 ).

Have a good day Bye

Hi,

yes sure, you have to purchase the theme here in themeforest.net for get some supports from our team.

Have a good day Bye

Hi,

yes sure, this project is constantly update.

Have a good day Bye

thank you for the answer but i didn’t view any updates of this theme from the lunch (30 september 2017)

Hi,

yes sure, you don’t have to check the logs section on the item page, we are going to remove it.

Have a good day Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

I need translate to spanish, where is the files??

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

yes sure !

Have a good day Bye

Hi,

not, through the pre sale question form you don’t have to insert these informations :

Hi,

Envato Elements doesn’t provide support for wordpress themes at the moment so for get support of that item you have to purchase it in themeforest.net.

Hi, i agreed but i also paid for the theme, same time after clean installation, then imported all the demo as per your documentation but short code only displaying not the date selecting option. This is not custom/ any other help, so kindly consider about this, why not displaying the date selecting option ? In your video tutorial some demo files shown 3 files but actual downloaded file is there only one, so confusing. HELP ME.

Hi,

Understanding the problem on your site means being experienced developers and entering with some credentials on the site to evaluate the problem is something that you can only do with our developers in the support forum or in alternative you can try to understand the problem with your developer.

Have a good day Bye

Hi,

be sure that you have already registered in the forum ( by clicking on the “register” button at the top right of the screen ) and that you have fill all fields during the sending ticket procedure ( included the “forum” field where you have to select the theme that you have purchased ).

If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/ We will create or reset your account and you will be available to create your ticket without any problems.

Have a good day Bye