9432 comments found.
Hello, On the home page of my website, I have the search bar. However, the location drop down is empty and the search by features button does not work. However, if I search by minimum bathrooms, I am taken to a search result page. On this page the location drop down works and the search by additional features works.
Why does it not work on the home screen? Thank you,
Hi,
Make sure you are not using properties search widget two times on a page.
If this is not the case then can you share your website URL ?
For future question, Please signup/login to our support website https://support.inspirythemes.com/login-register/ and ask your question https://support.inspirythemes.com/ask-question/ over there. So that you can share your website details in privacy.
Thanks & Regards
So I have mostly fixed the issue on my home page. But now I am getting this error when I try to load up an individual listing:
Fatal error: Can’t use function return value in write context in /home/hellou/public_html/wp-content/themes/realhomes/assets/classic/partials/property/single/contents.php on line 32
I am running PHP 7.1
Essentially, I am taking your theme, and am trying to put all of my own code around it. I was under the impression that the listings, search results, individual listing was all ajaxed content on the home page. I did not realize that every one of those goes into their own pages. Is there any way to ajax that content?
Thanks
Hi,
Let me know the Real Homes version you are using so that I can check related code. As in latest version there should be no such issue.
It is better if you can come to our support site so that you can share your website access details privately and we can help you out quickly.
Thanks & Regards
hi, can u plz answer my question http://bit.ly/2vG2UQv
1. search button in RTL most change to left side. 2.Property Label Text in RTL goes behind favorite icon. i want it to be in right side in RTL
Thanks!
Hi,
We will be happy to help you out and resolve your issues. Please signup/login to our support website https://support.inspirythemes.com/login-register/ and ask your question https://support.inspirythemes.com/ask-question/ over there.
Thanks & Regards
Hello, i’m going crazy trying to modify the “Menu” label color in the mobile version (classic version). Basically I have white label and white background, so the label is not visible. How can I modify the text-color?
Thanks
Hi,
You can change its color by adding following CSS to the Customiser > Additional CSS
.main-menu .rh_menu__hamburger p{
color: #394041;
}
For further assistance, Signup & login to our support website and ask your question over there.
Thanks
Perfect, many thanks!
Sorry, it works for the text but not for the hambuger icon. Am i missing something?
Thanks
Hi,
Please try the following code and it will work for both:
.hamburger-inner, .hamburger-inner::before, .hamburger-inner::after {
background-color: #333b96;
}
.main-menu .rh_menu__hamburger p {
color: #333b96;
}
If you need further assistance or have any further questions, please create a support ticket.
Thanks
It works! Many thanks
Cheers
I like your theme. However, i see the idx demo are working quite slow. Is there a way to make them work faster?
Hi,
IDX demo fetches data from related IDX servers and such data exchange can take time. A good cache plugin can be used to improve the performance.
Regards
Hi, i have some issue with css in in RTL version.
1. i want logo to to be reverse not just changing direction. 2. in currency switcher you can see there is little mix with elements. 3. phone number showing RTL i wnat it to still in LTR.
also in this http://bit.ly/2vG2UQv
1. search button in RTL most change to left side. 2.Property Label Text in RTL goes behind favorite icon.
Thanks!
Hi,
We have dedicated support staff for our clients so please create a support ticket and our support team will be happy to assist you.
Click Here To Get InspiryThemes Support
Thanks & Regards
Hello! Our company have your theme: Real homes property. I use Wpml plugin to translate our website in Perisian . But when i write Wpml support they say me to they are some problem for your theme . Can you help me ?
Hello,
PURCHASED tag is not displayed with your name.
So, if your company purchased this theme, then ask them for purchase code and use that to communicate with us on our support site.
Support related links are given below.
Thank you,
hello. i am worker of the company, which buy your theme. (real homes theme). we have big probleme. Can you help me ? please?
Hi,
We will be happy to help.
Please signup/login to our support website https://support.inspirythemes.com/login-register/ and ask your question https://support.inspirythemes.com/ask-question/ over there.
Thanks & Regards
hello, yesterday world press automatic update, when i wake up i look on website i must change to back “classic version” i can do this is automatic , when WordPress been updated theme is not change?
Hi,
The design must not be changed even if WordPress has been automatically updated.
Please switch to the Design you had before the update via Dashboard → Real Homes → Design and let us know if you experience any issues further.
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will be happy to assist you.
Click Here To Get InspiryThemes Support
Regards
is this possible to add in nearby amenities in the map?
Hi,
No, There is no support to add additional stuff on map.
You can add such amenities in additional details or a list under a custom heading in property contents. You can also consider using features taxonomy for this purpose.
Regards
hi im wondering if you have a test account to test out the theme thanks
Hi,
Thanks for taking interest in this theme.
You can create a trial demo for yourself using this website http://trial.inspirythemes.com/ Regards
thanks i have created a demo now but it seems like its too limited to customize to test it ( example i would like to know how to edit the search form can some of the field be disabled ect.. and on the submit panel can i disable Additional Details,Features,Parent Property ect.. )
Hi,
Trial has its limitations.
You can navigate to Dashboard → Real Homes → Customize Settings and then go into Properties Search to find related customisation options.
To enable disable fields consult https://realhomes.io/documentation/properties-search-page/#step-2-show-hide-fields-and-search-form-labels Let me know if you have any further questions.
Regards
Hello,
where can i turn on Breadcrumbs on single property page modern version?
Hi,
Breadcrumbs is not supported in Modern design for the time being. We have it in our plans to add in the upcoming theme updates. But there is no ETA for it.
Thanks for your patience.
I HAVE A NEW PROBLEM when a user chooses wire transfer as payment option on a monthly recuring payment membership basically the default membership is set to monthly and will expire after one month once admin have acivated the membership this is great but how do i extend it when the 2nd month payment arrives currently i would have to instruct the client to send a new request every month this is no good i need to be able to extend the membership reciept every month or indefinately until payment fails or is canceled indefinately would be my choice
Hi,
We have dedicated support staff to help you out with such queries. Kindly create a ticket on our support site and our technical support team will take care of you.
Support related links are given below.
Hello! I am working on updating my client’s website which uses this theme. the map suddenly stopped showing on the property pages and is greyed out so it cannot be inputed for new properties. the settings seem to be correct appearance>theme options>property the “Do you want to display google map on property detail page ?” is still checked yes. but in the website it shows the property map header and then nothing (ex: http://cambriapinesrealty.com/property/334-kerwin-marine-terrace-cambria-open-house-saturday-june-30-12-3-pm/ ) any suggestions? thanks in advanced
Hi,
I have checked your site and you are still running a very old 1.6.5 version of this theme.
Please update this theme to the latest version 3.4.1 on your site by following the Knowledge Base article on How to update Real Homes Theme Safely.
If you still face any issue then please ask your client for the item purchase code and use that to communicate with our technical support team through our support http://support.inspirythemes.com/ site. Support team will take care of you.
Thanks & Regards
is there a way we can display calendar availability of the property? If someone has rent that unit, we would want to show not available for booking
Hi,
We are working on it already. It will be available in the very next theme updates.
Thanks for your patience.
Any estimated timeline of the next release? Thanks so much.
Hopefully we will launch it by the end of August.
Regards
HI, i saw there is an update on Aug 11, can i know if the availability feature is included now?
No, We are still testing and improving calendar availability and booking feature. It will take few more weeks.
Hi, I’m using classic theme. How to change mobile menu color? The mobile menu invisible because header background color is white. Please help me..
Hi,
You can do that by adding the following CSS to the Customzier > Additional CSS box.
.hamburger-inner,
.hamburger-inner::before,
.hamburger-inner::after {
background-color: #343a3b;
}
.main-menu .rh_menu__hamburger p {
color: #343a3b;
}
For any further assistance, you can reach our support staff through our support site. (Support related links are given below)
Thanks
I’ve been having trouble with the gallery for many weeks now. I’ve tried to reinstall theme but it’s still not working. Also, map is not showing.
Hi,
Ensure that you are running the latest theme version 3.5.1 on your site. If you are already running the latest theme version then update it once with a fresh copy of this theme. Hopefully, your issue will be fixed.
If you still face this issue then please create a ticket on our support http://support.inspirythemes.com/ site and our technical support team will help you in this regard.
Kind Regards
PS: Also check your plugin conflicts once. Disable all extra plugins and see if that fixes the issue, then re-enable one plugin at a time to find the culprit one.
Still not working and I’ve done it 5 times. I tried to create a ticket and it’s not working either.
Hi,
Your support period has been expired. Please Renew Support for this theme to get more help.
For the details on Renewing Support you can consult the following Knowledge Base article.
http://support.inspirythemes.com/knowledgebase/extend-renew-support/Thanks
Hi What membership payment gateways do you support that will work in South Africa?
Hi,
Thanks for taking the interest in Real Homes.
This theme supports our own Inspiry Membership plugin for the memberships and payments.
It supports Stripe, PayPal and Wire-Transfer payment gateways.
Kind Regards
RealHomes now provides updated membership packages and payments functionality.
Simply consult https://inspirythemes.com/realhomes-memberships-setup/ for setup.
Thanks & Regards
Have been waiting several days now for customer support to provide a solution for the modern theme property image gallery. Flexslider does not handle vertical images properly with the current css, there ends up with a large amount of white space under the horizontal images and over-sized vertical images. Since nearly all properties exported from MLS have a mix of vertical and horizontal images this is not feasible to handle manually – which was the suggestion of support… Since this is such an obvious flaw for any standard implementation, I feel it needs to be addressed immediately! Please let me know if anyone can help…
Hi,
Thanks for giving a chance to help you!
First of all, make sure imported gallery images have a minimum size of what is required for the property gallery. Bigger images than required size are cropped automatically when those are added through WordPress media.
In your case, you are importing them directly so you would need to crop them after import. You don’t have to crop them manually one by one as there are very good plugins available at wp.org repository that work out of the box in this regard.
For example, you can use the following plugin to regenerate all those images at once.
https://wordpress.org/plugins/regenerate-thumbnails/Let me know if you still would need any help from my side.
Thanks & Regards
Regenerating the images did not help, the CSS needs to be optimized to limit the height and have extra white space to the left and right of vertical images instead of filling the space. There really needs to be an out of the box solution for vertical images – all MLS providers I have ever encountered provide a mix of both vertical and horizontal images! Why would EVERY user need to customize your theme to display them correctly? I’ve sent MULTIPLE requests for help and am not getting any support through your support ticketing system… Also, the HOVER features are not working for button elements that are being displayed in sidebar widgets… we have custom sidebars with important call to actions on every page so this is an absolute must, I have not had this issue with other themes using visual composer.
Hi,
I have communicated with the support team and related support member is working on your issue already.
So please communicate with him there to resolve it.
Thanks
when you added “Nearby Place” on Property feature?
Hi,
Thanks for your comment. We have it in our plans already. It will be added in the upcoming theme updates for sure. But there is no ETA for it.
Thanks for your patience.
Kind Regards
how much if I request for the custom add “nearby place” now?
To get a price quote and estimated timeline for your request please post your request to our customization services team here https://inspirythemes.com/theme-customization/ Thanks
We are considering purchasing your theme, it looks very smart and we think it will do what we want, but we have a few questions:
1) Is there a way for clients with saved favourites or searches to receive an email automatically when a new property is listed that matches their requirements?
2) Is there a way to populate the properties database of your theme with a CSV file? How about one received from FlexMLS ?
3) With the clients back end system is there a mail system that clients and the management team would be able to send videos, images, emails, etc to each other. Securely? Is there a file size limit?
Thanks
Hi,
Thanks for your interest in Real Homes theme.
1) Saved searches and matching properties submission notifications feature is in our plans. It will be added in the future theme updates. But we can’t give you an ETA.
2) You can import properties to this theme via CSV or XML using Import Properties into RealHomes Theme extension plugin with its parent WP All Import plugin.
3) That’s something that would need a custom solution. If it’s important to you then you may hire our customization services to achieve it here https://inspirythemes.com/theme-customization/
Thanks & Regards
Is there any automatic capability to delete Ads permanently after certain period? This includes images, file attached, etc.
Hi,
I guess that’s what you can achieve by using the Post Expirator plugin.
For more details please consult its detail page.
Thanks