490 comments found.
I would like to add a hotel directory and information page, which page template is most suitable? Also, are the fields on the destination page under the section ‘good to know’ all customizable?
Hello,
Thank you for your interest in Roam!
The elements on our demo site can be mixed and matched, so whichever elements you think you’d need, you can use them on your information page. And yes, the fields under “good to know” are all customizable.
Best, Mikado
Hello! Can I use WooCommerce booking plugin instead of the default booking mechanism in tours or other pages?
Hello,
Thank you for your interest in Roam!
Tours are not connected to WooCommerce. We implemented Paypal as online payment, or if you disable Paypal you are able to arrange payment personally with your customer after sending booking request https://www.screencast.com/t/w7rJqTdFc .
Best, Mikado
Hi! its´possible to disable the search page (not visible for google-search)? or there are one option for only search “tour-item” and not the pages? and change the name title of the page?... Thanks
Hello,
Please, reach our support team here and include your site URL with wp-admin access and our agent will gladly help you with anything that could be done within our theme.
Best, Mikado
Hello, I’ve just purchased this theme, I think is awesome. I am having two issues this far I’ve installed and I have begun to configurate this theme: 1)How can I resize the logo size? I mean, whether on normal, responsive and stickyheader. 2) I am trying to import the Demo Content as it says in the Documentation, I’ve tried several times(I also changed max_execution_time, upload_max_filesize , memory_limit, post_max_size, etc) but it can’t be imported. Many thanks, in advance for your quick response.
I have done many times what you explain on “Complete Guide To Demo Import” ( https://mikado.ticksy.com/article/12620/ ) but it hasn’t import any Demo Content. Please help.
Hello,
Thank you for choosing Roam and sharing your great impression. Please, reach our support team at https://mikado.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly help you to setup your site within our theme.
Best regards, Mikado
Please help me: 1.- Change the right image of advertising in the tours 2.- Disable the upper right menu.
Look at the following image to know what I mean. Help me in this way please, thank you. http://perunaturephotography.com/change.png
Hello,
Please, open a ticket at https://mikado.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly help you.
best, Mikado
Hello Sir, How to add Indonesian Currency in Roam Theme ?
Please help me for adding Indonesia Currency in Roam Theme. I love Roam Theme Design very much. I’m very sad if it doesn’t worked in indonesia currency. i’ve tried to custom currency with adding Rp (Indonesia Currency) in Price Currency ( in Mikado Option/ Tour/Payment ) but there is not thousand separator (with . / , ) ex: Rp 1.500.000
Please answer my question as soon possible.
Thank You,
Best Regards,
Ario From Indonesia.
Hello there Ario,
lease, reach our support team at https://mikado.ticksy.com and our agent will gladly help you with anything that could be done within our theme.
Best regards, Mikado
I already sent the ticket. Please reply it as soon as possible
Your ticket is located and already answered by our support agent.
Best, Mikado
Hello, Importation demo cant be completed. Could you please assist?
Hello,
Please, check this article https://mikado.ticksy.com/article/12620 and for any further assistance, our support team will assist you at https://mikado.ticksy.com/ just include your site URL with wp-admin access.
Mikado
Hello I have a question. When you go to http://roam.mikado-themes.com/tour-search/?destination=&month=&type%5B%5D=adventure&mkdf_tours_search_submit=FIND+NOW
The pictures are square on a desktop. But when you look at a mobile the pictures become a rectangle. Is it possible to keep them a square? Let me know.
Hello,
Yes, with minor css code, it could be done https://www.screencast.com/t/hizn8kIX1mMUTry to add this part of code:
@media only screen and (max-width: 680px) {
.mkdf-tours-list-item .mkdf-tours-list-item-image-holder
.mkdf-tours-list-item-image-holder-inner {
height: auto;
max-height: 250px;
overflow: hidden;
}
}in Custom css field.
Best, Mikado
Ok thanks a lot! One more question in in the theme Wanderers you got “Our Top Reviews” This are reviews with a picture. Can you also show Reviews with a picture in this theme. It gives a bit more trust I think. Please let me know.
Hello,
Please, reach our support team at https://mikado.ticksy.com and they will help you with anything that could be done with our theme.
Mikado
Hello. I used a Mikado tours filter on my front page and tried it. It gave me an error on the front page of “No tours match your criteria”. This error will now not go away from the front page on reload or even if I remove the filter from the page. Also where do I find the place to change the email script please? Regards
Hi,
Please, submit a ticket at https://mikado.ticksy.com and include your site URL with wp-admin access and our agent will help you there.
best, Mikado
Hello, In the map of Adventure Home is it possible to add an image in the infography that shows when you click the point? The pack includes all homes?
Hello,
Thank you for taking interest in our Roam theme. Could you, please, explain this further more? Maybe some screenshot of part on which you are pointing could be helpful. Yes, you are getting all pages included within our theme.
Best, Mikado
I cant attached a screenshot here.
I mean in the Adventure home http://roam.mikado-themes.com/adventure-home/ there is a map with some pins. Once you click one of them shows up a text with info. Is it possible to add an image there?
Hi,
Thanks for explanation. Oh, yes, this part is made using Revolution slider and you are able to add image layers in tooltips, too.
Best, Mikado
I do not find where to change the filters of the tours: Where to?
When
Travel Type
I changed it in loco translator but not updated
thanks
I hope the answer
Hello there,
Please, reach our support team at https://mikado.ticksy.com/ and our agents will gladly assist you there.
Best,
Mikado
Hi! I’m having the same issue as gilgalad here, I’ve uploaded all my logos and still doesn’t change. Is there any cache problems related?
Hi,
Please, submit a ticket at https://mikado.ticksy.com and include your site URL with wp-admin access and our agent will gladly assist you there.
best, Mikado
Does ROAM has multivendor option. Ex. A tour operator in can add his tours by himself in his admin area. (MULTI VENDOR) I operate the web site, but other tour operators could add their tours by themselves, edit and receive bookings directly. I take only a commission, something like TRAVELER theme.
Or is ROAM compatible with DOKAN multivendor plugin
Hello,
Roam currently doesn’t have a multivendor option. We haven’t tested it with the Dokan plugin, so we can’t guarantee it will work as expected.
Regards, Mikado
Hello,
Can I add custom fields to the booking form? Like for example, pickup location where users can have a dropdown menu listed with all locations where they want us to pick them up?
Thank you
Hello,
Thank you for taking interest in Roam. Something like that is not part of our theme. Maybe you could achieve it with customization of our code.
Mikado
(mobile)The table order icons are all displayed, and the new button is out of place.
Correct pleasehttp://erp.centromedicoosi.com/Productos.png
Hello,
Thank you for writing in. From the screenshot you’ve sent it doesn’t look like our theme design. Could you, please, reach our support team at https://mikado.ticksy.com/ and include your site URL with wp-admin access.
Best, Mikado
Edited comment: was asking about how to update 2 plugins.
Figured it out myself. Thanks a bunch.
Kind regards, Arty
Hi Arty,
Alright, thanks for the update!
If you need further help, kindly open a ticket at https://mikado.ticksy.com/ and one of our support agents will assist you.
Best, Mikado
Hi – Does this theme support buddy press? I would like to create a travel community where users can create an account and have their own profiles
Hello there,
Thank you for taking interest in Roam.
We didn’t test our themes with these plugins so we cannot confirm compatibility. We have included our Mikado Membership plugin, and when it comes to buddypress it should work well, just design need to be adjusted to fit our themes’s design.
Best, Mikado
Okay, thank you! When you say the design needs to be adjusted, does this mean advanced coding is needed? Can you please explain how difficult you think this will be? I only want to purchase if buddypress will work and if I can receive help enabling it to work correctly.
Hello,
You’re welcome. What we mean is that the design of buddypress might not look like the rest of our theme, and you might want to add some CSS to make the design more uniform. Unfortunately we haven’t tested buddypress with Roam and cannot guarantee everything will work properly. Our support team will be happy to take a look at your site, but advanced custom coding is beyond the scope of our support system.
Best, Mikado
Okay thank you. I am going to purchase the theme in hopes buddy press will work okay.
You are welcome!
hi friends, sorry me again, but im having couple of troubles with theme, when making a search i received the results with code as the images, is there a way to avoid showing results in search like this?? https://imgur.com/a/hVE5DIB
Hi,
We located your ticket on ticksy and it has been answered by our support agent. Please, check response there.
Best, Mikado
i submitted again cause the ones i got response was about another inconveniences. thanks
Hi,
We assigned your ticket to our agent who will get back to you asap.
Mikado
How could i hide the side area on nav? i cant find the option
i just found the option to do it, thanks, but i would like to avoid showing GO UP when hover on the “back to the top icon” could you instruct me where is located that icon or how to avoid showing that hover, i need to set a fully spanish site
translation will not good look so thats why i want to stop that hover effect
Hi,
Please, submit a ticket at https://mikado.ticksy.com and include your site URL with wp-admin access and our support agent will gladly assist you there.
Best, Mikado
the wpbakery visual composer plugin doesnt works on destinations?? that is not pretty for customers
i also need to change /destinations/ word to spanish…. this theme is so so complicated to customized…
Hello,
In Visual Composer > Role Manager you are able to check box for destinations, too https://www.screencast.com/t/0b6PVeB47 We located your ticket on our support forum and our agent will gladly help you there to setup your site within our theme or with any doubt you have.
best, Mikado
