279 comments found.
hi pre sale question will be there any new update of the theme? because the last update of this theme is more then 1 year ago
Hi,
Yes, we are working. Will be available in the next month 
Thanks!
okay still waiting for the update!
Hi aowebdesign,
The latest version was released 
Thank you!
Hello Arena Team. I already purchased the theme. But i don’t what to install. I’ve tried to install the handy_2_0 but the css is missing. Could you pls help me how to install the theme ?
Dear HoaTT,
Please sent your shopify store to support@arenathemes.com. We will help you install it.
Hi arenatheme, I want to buy Handy – Handmade Shop Shopify Theme, but i also want layered PTS file include, is it possible? if yes, how much for all? Thank you!
I have just checked and your request has been resolved on our support ticket system. Thank you for your interest.
Hi, I am looking to purchase this theme. Before doing so, can you tell me if this theme would be useful for the purposes of selling custom printed products, like brochures, postcards, etc? Customers would need to upload multiple (even several) files to me, and send me details of their printing via form like selecting custom quantities of say 100, 250, 500, 100 instead of the standard quantities of 1, 2, 3, etc.. Thanks!
Hi, please let me know. I’m anxious to start on this project this weekend.
Please check the answer via ticket id 11406
I’ve responded to that ticket and have been patiently waiting for you reply. Support has been very slow to respond.
Sorry for the inconvenience. We always try to respond the question within 3-12 hours. However with customization requirements we need more time to test your requirements and the possibilities that may arise. We also have many tickets to deal with every day in the queue and no priority. Hope you sympathize.
Hello Arena Team,
I am thinking about purchasing this theme, however, I’d also need some modifications on the theme. This includes i.a. changes on the vertical menu which shows the various categories as default. I’d need it to show the various products (with direct product link) of a category. Happy to send you an e-mail including the specs 
Please sent the specs to support@arenathemes.com. We will check and feedback you.
Before purchasing, have below queries – 1) After purchasing this theme, are we allowed to modify it as per our requirements? 2) Are there any limitations of usage or modification after purchasing? 3) Will the theme have link back to any of your websites/products/partners? and if we can remove that?
1. You may change theme settings & sections settings. If you would like to customize, you may contact us
2. No
3. Yes but you can remove that or contact us at support@arenathemes.com, we will remove it for you.
Hi – i just bought your theme but i have no documentation how to set all this up. Can you help? Thanks
Hello EWT3
Please extract the zip file you downloaded from TF. Then open the unzip folder, you will see our documentation
Thank you
There is no document in that zip file that explains all the settings in your theme, how to tweak, what each means etc. Is there a file you can email me. All I see is license agreements and theme files, no documentation in regards to setup. I’ve been wasting 2 days trying to figure out all the settings but they’re not all intuitive. I hope there’s documentation to help otherwise please just reimburse the purchase. Thanks.
Please check documentation folder include at file you download from ThemeForest. https://i.imgur.com/mq9flz3.png
Hi,how can i see vendor dashboard ?
It’s not support multi vendor as a marketplace.
Dear Author, I’m a purchased user. I have one question that hoping you could help me out. 1. In the “Partners” setting, how can I deactive or delete the hoove over link and display of the “visit shop” block because I’m changing this to a “satisfaction guarantee” area, which only need to show some warrantee, or customer service badge/label in this section.
Thanks
Hello Exonu
Please contact us at support@arenathemes.com with your issues details and your purchase code with site url.
We will help you ASAP
Thank you
Hi there. Is it possible to customize the add to cart, that is, the check out option?
Hello S_nasir
Could you pls give me more details about your customize?You would like to rediect to CO right after add to cart?
Thank you
Hi there, I have two questions I was hoping you could help me with:
1. Is it possible with these theme to have main categories (such as men, women, children etc) and link to those in the main menu, then inside each main category you can link to subcategories such as “pants, shirts, shoes” etc?
2. On the product view in the demo-store, it says next to the product: sold by, categories etc . Is it possible to add a short description of the product instead in this area?
Best regards,
Mona-Lisa
Hello Monalisat
1. Is it possible with these theme to have main categories (such as men, women, children etc) and link to those in the main menu, then inside each main category you can link to subcategories such as “pants, shirts, shoes” etc?
Yes,it is possible, but need some customize.Please view demo here : https://handy-theme-02.myshopify.com/collections
2. On the product view in the demo-store, it says next to the product: sold by, categories etc . Is it possible to add a short description of the product instead in this area?
Yes,after purchase,pls contact us at support@arenathemes.com with site url and purchase code.
We will help you
Thank you
Hello, I have ali review app and i want to show the review badge on the home page what code should i use and where i can add it please
Hello Folkex
Please contact us at support@arenathemes.com.
We will help you ASAP
Thank you
Hi! Can i remove the left sidebar in the home page from the admin?
Hello Aquirozl
Sorry but you cannot remove sidebar from admin.Please contact us at support@arenathemes.com.
We will help you ASAP
Thank you
Hi we are having issue with display grid for more than 10 items as they start appearing in all over the place see this: https://awww.shop
Since it’s the weekend, our technical support will be slower than usual. I hope you understand and sympathize. For your convenience, please email support@arenathemes.com and send me a ticket for review.
I am loving this theme, so many great options.
I am having trouble with the color swatches being the incorrect colors. I couldn’t find this information in the support docs. Is there a way to adjust them? Thanks so much.
Since it’s the weekend, our technical support will be slower than usual. I hope you understand and sympathize. For your convenience, please email support@arenathemes.com and send me a ticket for review.
I am trying to create the mega menu and I followed the instructions and it does not seem to be showing up.
website is MommysFirstBaby.com
Hello, We are still waiting on a reply
Please contact support@arenathemes.com.
I would definitely recommend a very nice theme. they were very helpful. I am very pleased with the technical support service. Thank you very much.
Thank you very much
Hello – I not use shopify. I use woocommerce plugin. Your theme is ok for me ?
Hello Cyril93
Please purchase woocommerce version here : https://themeforest.net/item/handy-handmade-shop-wordpress-woocommerce-theme/11048978
Thank you
hello, but before i purchase this theme i would like to if it is possible to integrate it on the shopify.com platform
Hello Lesty12
Yes,it is.
Thank you
hello, do you have any html+ccs only version ?
Hello Edejuan
Sorry but we don’t have any
Thank you