861 comments found.
Hi. I am interested in buying this theme. but theme not have applying for a job. I want to job position and form applying for a job. you can do it for me??
Hello
Thanks for your interest in our product, though this feature is not given in our theme but we can add it just for $50 extra. We will provide this feature within 2 working days. Thanks a lot
“Donor Info” text string on donation box not translatable
Hello, sorry for getting back to you a little late, please submit a ticket at https://webinane.ticksy.com and our experts will get back to you with the solution of this small problem. Thanks a lot
Hi. I have a pre-sale question. Is the theme compatible to other woocommerce payment gateway such as ipay88 or senangPay or Payssion
Thanks for your interest in our product, for which purpose you want to use the ipay88 or senangPay. Do you want to use it for donation purpose? Thanks
iPay88 and senangpay are payment gateways that accept internet bank transfer for payment/donation in Malaysia. I intend to deploy your theme for a charity foundation in Malaysia.
Thanks for getting back to me, i am sorry you can’t use these payment gateways for donation purposes. But don’t worry we offer a customization service through which you can make these payment gateways compatible with our theme. We charge $100 per gateway now a days. Best Regards
Hi there, I am trying to change the text in the footer contact us but it’s not working. I’ve already changed it through appearance, what do I need to do?
Hi, I am trying to upload the theme it gives me the error “the theme is missing the style.css stylesheet”. I’ve already opened a ticket on webinane.
hello, thanks for asking us for help, the answer is very simple, you are not uploading the correct file of the theme. Please extract the downloaded folder and upload the theme folder naming lifeline-ver.php and your problem will be solved. Thanks a lot for asking us for help, if needed we can provide further support.
Pre-sale question. How compatible will this this theme be with Gutenberg ? Thank you
Hello
Thanks for your interest in our product, yes you can use Gutenberg just by downloading and installing it.
You can contact again if you need further help.
Thanks a lot
I need the events to display on a calendar as well as the event listing. Do you have a way to do this or can you recommend a compatible plugin to use?
Hello
Thanks for asking us for help, sorry to tell you that such feature is not available in our theme at this time but we can add this feature if you want to hire us for customization. This is good feature and we can do it for you.
Regards
Hi,
great theme. I have a problem with an attribute of services. Dropdown attribute service icon is empty and I cannot choose any icon.
I apologize for not answering your comment in time, somehow the team missed this comment and we saw it just now and replying right away. As far as the issue is concerned, we don’t see any problem in the theme as we tested it on our end. Please submit a ticket with your wp-admin information, we will check it on your end and guide you further about it. Thanks a lot
Have you installed any plugins other than Webinane plugins? It is important for us to know this. Thanks
I solved with icons…. But during working on this plugin, I noted that vc_block recent_news display posts of all category. I realized that if I selected a category, the block always showed the articles of all the categories. Checking the code I found that the block passes to the query the parameter cat (int) of a string, so always the same value.. lines 43 to 45 have to fixed:
FROM if ($cat != ‘all’) { $args = array(‘post_type’ => ‘post’, ‘posts_per_page’ => $number, ‘orderby’ => $sort_by, ‘order’ => $sorting_order, ‘cat’ => (int) $cat); }
TO
if ($cat != ‘all’) { $cat = get_category_by_slug( $cat ); $args = array(‘post_type’ => ‘post’, ‘posts_per_page’ => $number, ‘orderby’ => $sort_by, ‘order’ => $sorting_order, ‘cat’ => $cat->term_taxonomy_id); }
I will notice you if I will find others bugs.
Thanks for pointing out this bug. We have made changes in the code and these improvements will be provided in the next update which will be given on Monday. We are also ambitious to know about any improvements you need in the theme. Thanks for your cooperation.
Hello sir,
Are CAUSES, CAMPAIGN and DONATIONS created by Woocommerce?
Can Causes’s donation payment done by CCAvenue?
because we are merchant of CCAvenue.
Thank you
Hi dear,
Thanks for your interest. We support Payumoney in our theme. This is a good payment gateway as well. We have our own donation system and Causes arc. are generated with the help of our own system. if you want integration of CCAvenue, we will charge $150 for this customization.
thanks for your interest. Let us know if you need further assistance.
Hi! I upload your last theme version but I get this error: Fatal error: Can’t use function return value in write context in /home/calebfoundation/public_html/wp-content/themes/lifeline/functions.php on line 950. What can I do? Thanks!
Which version of the theme you were using earlier? Did you updates the plugins and Wordpress as well before uploading the newer version of the theme. thanks
Hi Thanks for your fast response. I found the problem, was the php version, selected 7.0 and is working now. Thanks for your excellent theme and support!
Thanks for your cooperation.
i downloaded the newest version of the theme today 5/31/18, but the zip file doesn’t include the main theme, only the child theme. Is it possible you forgot to include that in the zip file for themeforest today?
Sorry for the inconvenience, let us check it. thanks for informing us.
Please where are the images from the template, i cant find them
Hello, please explain have you imported the Demo content?. thanks for your cooperation.
i have sorted the images issues,.
Please i want to add Naira currency to the donate button but it is not on the drop down menu. please how do i go about that.
Thank you
i have sorted the images issues,.
Please i want to add Naira currency to the donate button but it is not on the drop down menu. please how do i go about that.
Thank you
We have uploaded a new version of the theme to get approved for being able for you to download on Themeforest. In this new version we have added Naira currency, we recommend to please upgrade it and you will find Naira currency in the list, we have added this currency now. Thanks a lot for your patience and cooperation.
hello can you tell me where I can find old versions for install? Now I have 4.8.2 and I want to install news one. Thanks
Hello, You are using too old version.So you are suggested to download latest theme under your download tab in themeforest and replace with your existing version of the theme. After that whenever new update will be released, you can easily update your theme with auto update system which is included in latest our version.
Thanks a lot for your cooperation.
Hello,
Question
Why the top bar looks like this in Iphone.
http://prntscr.com/j9ut9lThe demo also looks like that – http://prntscr.com/j9utpk
The tel number is showing, even it is not active. could you please check so we could update the code.
Thanks
Hello, There is some styling problem. We will fix this problem in next update but you can submit ticket at http://webinane.ticksy.com/ for quick fix on your site. Thanks a lot
Hello, is there a boxed version of this theme?
Hi, Thanks for your interest, yes we have provided boxed version in all the pages of this theme. This is very simple feature given in the theme options. Let me know if you need further assistance.
Okay great then! Is there a way to view this boxed version before purchasing?
Hello sorry for the delay, actually we had to set up a new demo to show the Boxed Version to you. Please have a look at it https://themes.webinane.com/wp/lifeline/boxed/ we set it up specially for you. Thanks a lot
Hi. I bought a theme that depends on IgnitionDeck plugin and I hate it because I didn’t know it before I got it, that’s why no I ask before. Several questions: does this code depends of additional plugins? is this is the case: are they completely free or I need to pay for them? also, is it possible to let each project owner to setup their own paypal account in order to let them receive donations directly to their account? is it possible to show automatically all donations in one page to make transactions transparent to all public? please let me know. I’m very interested in a theme with this features. thanks.
Hello thanks for your interest in our product, yes our theme depends on plugins. For donation we have our own plugin which is free completely, for Page Building, we are using Visual Composer which is free as well. Yes it is possible but this feature is not available at this time. Yes we can add this functionality in the theme only for you and you will have to pay extra bucks for this customization of separate Paypal accounts for separate project owners. Thanks a lot
Hello,
Dear customers, we have given a new Version 5.5 of Lifeline with following updates and improvements, the most notifying addition in this version is its compatibility with “QuickPay and PayUMoney.
- New – Added support for Denmark Payment Gateway “QuickPay”.
- New – Added support for Indian Payment Gateway “PayUMoney”.
- Improved – Added column selection option in “Cause with Thumb” shortcode.
- Improved – Styling of few sections improved.
- Improved – Responsive version improved.
- Updated – Compatible with updated Lifeline plugin 1.8.3
- Updated – Compatible with updated WooCommerce plugin 3.3.4
- Updated – Compatible with WordPress 4.9.5 version.
- Fixed – Causes(issues we are working on) shortcode issues fixed.
- Fixed – WooCommerce issues fixed on cart and detailed page.
- Fixed – Pagination issue fixed on Blog page.
- Fixed – “Causes Listing Fancy Style” shortcode issues fixed.
- Fixed – Footer Menu issue fixed in responsive view.
- Fixed – Contact Template issues fixed.
- Fixed – Recaptcha issue fixed in theme option.
- Fixed – Category selection issue fixed in “Creative Recent News” shortcode.
- Fixed – “Recent Event” shortcode issue fixed.
- Fixed – Donate button issue fixed for Responsive Header.
- Fixed – Donate button modified to use any where.
- Fixed – Translation issues fixed.
- Fixed – Sidebar issues fixed on Default Template.
- Fixed – Container issue fixed in row settings of shortcodes.
- Fixed – Events Template issue fixed.
- Fixed – “Donation Sidebox” shortcode issue fixed.
- Fixed – Add column selection and number of services option in “Services” shortcode.
You can suggest new changes to our team as well. Thanks for your cooperation.
hi, we had got payu integrtaion done from you , but i see the system is not going through i get javascript error, can you please check….
The previous version missed some settings which we are going to introduce in the upcoming version which will be launched within 48 hours. Please wait for this updated version. Once it will be live in themeforest please down and apply it on your website. Thanks a lot
any update on this, is it completed.
Yes we have given a new update recently in which all the improvements were made. Please download from themeforest. Thanks
Good morning! I have updated the theme to the most recent version using the steps listed on your site but a few problems and inconsistencies have come up.
• The footer no longer shows and I cannot edit the widgets. It does not show the footers in the Widgets section.
• Also, The “Project” pages are showing up blank.
Thank you for your help on this,
-Lyssa
May be there is some taxonomy issue on your site that is why the Projects pages are showing up blaew. As far as the widgets are concerned we will have to look into it why there is some problem with it. Please submit a ticket at https://webinane.ticksy.com so that our support staff get back to you and solve your problem. Thanks a lot
I am currently unable to open a ticket as our client has purchased an updated license in her account but we have an outdated license in this account. I do not have access to her account. I would rather not pay separately, could we communicate via email instead? Thanks!
Yes if you have purchased from another account then please send the purchase code of that purchase at sugotech@gmail.com and we will immediately start looking into the problem and provide a solution of it. Thanks a lot
Hi, in order to install the latest updated version, do I need to install the entire theme? Thanks
Which version of the theme you are using at this time? Thanks for answering.
We are currently using 4.8.4. Thanks
You need to replace your existing theme folder with updated one. Here is complete procedure:-
Please following the given steps to reach this end: 1. Download new update related to your theme from themeforest. 2. After FTP login, go to the relevant directory. 3. After creating backup of existing theme folder, rename the older directory. 4. Now go to the plugin section from dashboard and delete the plugins of previous version. 5. Go to themes through “Appearance” option. 6. Now upload the new version of the theme which you have already downloaded from themeforest. 7. After uploading that theme, you will receive a notification in dashboard which provides information about plugins that are required for your updated theme. 8. Install these plugins and activate them.
You are done now, thanks a lot for asking for help from us.
