242 comments found.
Hi there,
I have installed your theme onto my development subdomain. When I am updating image carousels on the homepage ie: OT Image Carousel With Thumnail Settings I am able to upload 3 items but then it won’t let me load anymore.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hello, please how to update WPBakery Page Builder 5.5.4 ? Thank you very mych info.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
can not you write it here? What are your comments for?
Hi,
1, In WordPress Admin Panel => go to Plugins => Deactivate and Delete all the premium plugins, e.g : WPBakery Visual Composer, Slider Revolution, etc…
2, In WordPress Admin Panel => go to Appearance > Install Plugins and re-install all the premium plugins.
Thank you
So for some reason when I try to upload this theme it says there is no style sheet?
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
I tried and your site just keeps looping me around!
I need this fixed ASAP!
Hello, we don’t support free download item. If you bought this theme, please submit ticket to be help.
Thanks.
So you dont support your product? Great to know! I will leave negative reviews on your product as that is poor business!
I know now not to purchase your product!
WORSE SERVICE, WORSE SERVICE, WORSE SERVICE, WORSE SERVICE. THEY PROVIDE BROKEN TEMPLATES AND THEN REFUSE TO SUPPORT! DO NOT WORK WITH THIS COMPANY. SCAM ALERT!!!!!!!!!!
Hi,
It is very funny when you say we cheat customers, while you do not know how to use wordpress. We offer a free but high quality theme.
Please read more this article: https://help.market.envato.com/hc/en-us/articles/202821510
Very sad with your comment :))
VERY SAD THAT YOUR TEMPLATE IS BROKEN AND YOU REFUSE TO SUPPORT IT.
NOT MY FAULT YOU CANT CREATE THE FILE CORRECTLY. I LET PEOPLE KNOW THE TRUTH ABOUT SCAMMERS!
You should read more documentation included in theme package before installation the theme, Thanks
YOU SHOULD CREATE SOMETHING THAT WORKS CORRECT! THEN DONT DENY SUPPORT! IF YOU SELL BROKEN PRODUCT, BE WILLING TO FIX YOUR PRODUCT!
IF YOU WOULD LIKE, I CAN TEACH YOU BUSINESS 101?
When the theme is download free on themeforest, It is compressed many times and I not understand why? Then you need to unzip until you see the construct.zip file and then upload install it: http://prntscr.com/kohkxq
NOT MY PROBLEM. IF YOU HAVE ENCOUNTERED THIS, YOU SHOULD BE WILLING TO FIX IT! NOT BLAME THE CUSTOMER! BUSINESS 101!
I am very sorry, because I can not explain you understand, but not my problem,you can compare free package and premium package of the Construction theme, download premium package and unzip for a look at: https://www.dropbox.com/s/s3xamwliaa8vne5/themeforest-20273654-construction-business-building-company-wordpress-theme.zip?dl=0
Download Dotted free file here for a look at: https://themeforest.net/item/dotted-corporate-multipurpose-wordpress-theme/18442414 and it’s like as the Construction theme when you download free, you need unzip 2 times: http://prntscr.com/kohpv4
FUNNY NOW YOU WANT TO TALK. COMMENTS GET YOUR ATTENTION. GOOD DAY BUDDY!
Thank you for understand 
Hi! Is it possible to create also multi-language site with this theme and how? With additional plugins?
Hello,
Yes, it’s possible. You can use this plugin: WPML It’s compatible with this theme.
Hi, Does this theme support RTL languages? Thanks
Never mined! I found the answer!
hello, please how can i make the logo on the mobile version appear it seems not to be showing….it seem to be hidden or something… thanks
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi, I have a problem with my logo, it doesn´t stay in the header box, please your help.
Hello,
Sorry, we don’t support free item. If you bought this theme, please submit ticket to be help: https://oceanthemes.ticksy.com/
Thanks.
Very much appreciated… Cheers!!!
Thank you
skips the portfolio and creates gaps.
Hello,
What’s your problem? Please submit ticket to be help soon: https://oceanthemes.ticksy.com/
it is all ok, thank you. .-)
Hi, We experience an issue with the implementation of the template. It doesn’t display at all. We followed advices from the Q&A support but we’re still stuck.
Could you helps us to identify the issues, please.
Maxime J.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hello,
Please submit ticket and say cleary your problem to be help soon: https://oceanthemes.ticksy.com/
Thanks.
Hello, please update WPBakery Page Builder
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hello, we’ll check and update soon. Thanks for contacting.
how do I activate the Revolution Slider
Hello, we can’t share the license key to active Revolution Slider. But don’t worry, we bought extended license. And you can update follow this: http://oceanthemes.net/docs/2016/09/19/2-how-do-i-update-included-plugins/
Hi. I just purchased this theme and would like to replace the default font with the client’s font (Swiss 721).
How and where do I change that.
Hello,
Will be eaier if you use google font instead. But you can follow this tutorial to add custom font: http://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/
Unfortunately none of the 3 methods presented there work for me. This is because Swiss Black is not a Google font, nor included in the Adobe Type Kit which I am have membership for.
What I did so far is find that Helvetica (Google Font) is almost identical with one of the two fonts preferred by my client. So 90% of the text is good to go.
But for the headlines would you recommend me to push forward and install a NON Google Font. If NO, why, and what are the consequences?
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hello,
The theme is not working correctly with the projects and services. The WPBakery builder doesn’t work there.
Could you check what is happenning or tell me what can I do? I am in hurry!
Thanks.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
How can I get rid of the map of the world that is in the Widget area in the footer?
Hello,
You can add css code to Appearance > Customize > Miscellaneous > Custom Code.
Css code:
.widget ul.style-2:after{ display: none; }
Trying to make any change now with the Customize section I get this. “Looks like something’s gone wrong. Wait a couple seconds, and then try again.” When trying to publish. Tried many times.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi, In regards to the OT Portfolio Slider, How do I make a 1 Column full-width slider? pls help!
Hi just installed
There is NO “Visual Composer” as advertised only WP Bakery Page builder
These are two different page builders… and false advertising
Hello,
Visual Composer is old name of WP Bakery Page Builder. Dont worry about this.
I was expecting this https://visualcomposer.io/
I think WP Bakery Page Builder is enough for building your website.
Can I build a Portfolio-2Col Full width page with this theme? (As I can only see Grid Full width)
Hello,
Do you want portfolio pgae like this but 2 colums: http://wpdemo.oceanthemes.net/construction/portfolio-grid-fullwidth/
Yes, 2 col full width
Can the headings stay visible instead of disappearing?
Hi,
Yes, it’s possible. There is an option to change number columns in the back-end. If there is any issue after buying this theme, we’ll help you edit.
Thanks for interesting our theme.
Hi, me again.. some nice Project options However, will I be able to construct a project page to look exactly like this? (Thumbnails below the slider and Text setting below that)
http://rollthemes.com/wordpress/zupabuilder2/portfolio/elegant-family-house-8/Hello, yes of course. It’s very easy with this theme.
