Hi, thanks for your feedback, we will check it again.

We will check update it on tomorrow, thank u

Please create a ticket to https://wpopal.ticksy.com/. my technical will help you. Thanks

Please send me info to help@wpopal.com, we will check for you. Thanks

For which text in the code do I search?

NM< found it. Thanks!

You can update Visual Composer if you go to Settings > Visual Composer > Product License tab and put your own details there. BUT, buying a theme which is bundled with Visual Composer (like our themes) does not mean that you also buying a license for a Visual Composer. So you just don’t have a license key and can’t get automatic updates. You can purchase on there : http://bit.ly/visualbuider We bought an extended license to be able include it in our theme, and we own only one license key (as well as in case with single license), theme buyers are not allowed to use that key. To update our plugin include on our theme. Please delete current version then click re-install on top message about plugin requires Thanks and let me know if you need another assistants!

Thank you for your reply. I purchased this theme – http://preview.themeforest.net/item/storex-wordpress-woocommerce-electronics-theme/full_screen_preview/12946599?_ga=2.56885162.1895519060.1534752310-987638223.1533566854 Is this the shopping theme?

Hi again. No no. it is not our theme. You can contact their author to get support. Thanks

ok thank you

Hi. I have just checked your website and see 4 columns and 4 products per row. You can submit a ticket to our system and post your issue there. Our supporter will check and support you. https://wpopal.ticksy.com/ Thanks

Yes it get fixed by updating the theme and woocommerce

Thanks. Good to hear this. If you meet any problems, please contact us. We will help you to solve everything.

Dear mate, Please send request to email help@wpopal.com. We will check and quote for you. Thank you.

Dear mate, Please send request to email help@wpopal.com. We will check and quote for you. Thank you.

Dear mate, You can remove file then login account on themeforest and download again theme. Or you can send me info back office account, we will install template for you. Thank you.

Hi. I removed the infected file “livetheme.js” from the folder shopping\framework\admin\assets\js. I tried to upload again to my hosting provider and it is ok. I want to know if now the theme will work without that file?

Dear
yes, it’s work fine without that file. if have any problem, please create a ticket to resolve, thanks.

Hi mate! Pls follow our guide for translation. http://www.wpopal.com/how-to-translate-language-in-wordpress-theme/ If you still meet problems, pls submit a ticket. We will check and support you well. https://wpopal.ticksy.com/ Thanks

Hi! Pls set permission in FTP. Follow this guide: This error is generated when a script running on the server could not be implemented or permissions are incorrectly assigned for files or directories

Troubleshooting suggestions: Temporarily disable any rewrite rules by renaming your .htaccess file if it exists. Ensure that any CGI or Perl scripts have at least .755. permissions. If trying to run PHP and you get this error, you may have an invalid php.ini in your /cgi-bin, or may be missing your php.dat file in this folder.

Hi mate! Pls submit a ticket. Our technical team will check and support you. https://wpopal.ticksy.com/ Thanks

Hi! Pls follow our guide to know more about update VC: https://wpopal.ticksy.com/article/8634/

Thanks

How can I remove the login/register links from the upper most left part of the header ( Welcome visitor you can )?

Hi, You can edit header.php file. Search this text then remove it. Thanks

shopping/woocommerce/single-product/add-to-cart/grouped.php versão 3.0.3 está desactualizado. A versão actual é 3.0.7,

Hi! Thanks for your feedback. We will update and notice you soon. Best regard!

Hi! Thanks for your remind. We will reply your ticket today. Thanks

Hi! Because it is 2 years since you downloaded our free but in fact we don’t know how you made custom changes for your website.

1. If you have a few changes, you can back up your website and update your changes. We can’t help you free and surely it will not update as normal

2. If you changed so many for your website, you can hire us or other developer to customize it for you

Thanks

Hi just we Purchased theme and Uploaded and updated woocomerce plugin its showing following message

Your theme (shopping) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

Hi! Now we are in the process of updating our theme and cause this error. If you don’t want to lose any changes you made with this theme before, pls create a child theme and later when you update our theme, they will not loss. http://www.wpopal.com/how-to-create-child-theme-for-wordpress-theme/ Thanks

Hi! Our theme is compatible with WordPress 4.7.x. You can buy our theme and update it. If there are any problems happening, we will support you well. Thanks

Dear Mate!

We ‘re update this theme and try to upgrade the download in today.

Hi you! Thanks for your feedback. We will update them immediately and feedback to you

Thanks