1254 comments found.
Hi! I’ve just created a page with 4 row and a header with revolution slider . First row was text, the second I used the post grid add-on of the VC plugin, the third was also post grid, the last was a blog block. But, there was problem that I couldn’t scroll the page from the second row to the the third., so i couldn’t see the last of the page. I don’t know how to fix it. Please help. Many thanks!
Hi there,
If you have enabled nice scroll from Theme Options > General, Then please disable it then test your site, Else submit ticket to our support site: https://codevz.ticksy.com/
Regards
When I try to add a URL to a button, after I added the link in the Select URL configuration and when pressing Set Link button, the page is redirected to the Post page? Also after pressing Select URL button and Insert/edit link window appear, i cannot close this window at all. Is that a bug ?
Hi there,
I’m aware about this issue, This problem is related to WPBakery plugin, We reported it to original author and still waiting for plugin update, If they fix and release new update, We will inform all of our buyers.
For now, You can set link from back-end editor.
Regards
Ok, thanks for your quick response. Is there a link somewhere with all known issues of all plugins and other stuff that xtra theme is using?
No, after any reports issues in comments or tickets we will try to solve or improve it quickly, But some issues about other plugins is not in our hand and we only can report it to original plugin author.
After each update you can read change log which is included in the download package or at bottom of item description.
Thank you very much for your great review. Your review and rating will motivate us to provide better support, new updates and new demos in the near future.
Hi,
In link gallery when I click, the page is opening in a new window / tab. What can I do to be open in the same page / tab ?
Thank you !
Hi there,
Please submit ticket here: https://codevz.ticksy.com/
We have this in update list, Because currently not possible, If you submit ticket our team will give you updated file.
Regards
Presale question: does the photography templates support videos and images? Can the gallery have filters?
Hi there,
If you mean single pages, Yes actually you have freedom to add any element via page builder such as video or gallery or single image.
Yes, Gallery element support filters only thing is currently you can’t order filters, it will automatically get your items classes as filter.
But in posts grid element you can add any filter from categories and order them.
Regards
Can the gallery be a mix of videos (hosted on Youtube or Vimeo) and images? I installed the theme but do not see the option to create a gallery with video and images.
Hi there,
If you select Linkable Gallery type then you can set youtube or vimeo links for each gallery image.
Regards
Customizer not working…
Hi Codevz, always when I’m trying to change some things, the customizer reports: “Something went wrong, please try it later” (Translation) SO the most changes are not working!!! What can I do?
Regards Chris
Hi there,
Please submit ticket and provide your site login credential, our support will check your site: https://codevz.ticksy.com/
Regards
Hello, I need help when I install and activate the “Codevz Plus” plugin gives me an error, how can I fix it? please check my support ticket and reply its a bit urgent.
Please check your ticket.
You are selling themes but your own website is not SSL-compliant. The files are also coming from the website and creating problems. If you don’t have any money, I’ll give you money. Get yourself a certificate, I’ll take your theme.
Hi there,
We have this plan and soon we will get it, If you check my codevz.com, its on SSL, Money is not the matter, We have our work structure.
Its not the problem, If your site on SSL and you got any error related on non-secure URL’s, The you need to find and replace them with your own images to make site fully secure.
Regards
Is there a link to this plugin?
There is not plugin for this purpose, You can submit ticket on our support center and provide your site link. Our team will help you and quickly you can find all un-secure URL’s
https://codevz.ticksy.com/It’s a long way. All you have to do is make your own site SSL.
Great theme you’ve got, i’m really impressed … I want to purchase this theme now but i have just one thing that i am concerned about; the woocommerce cart and checkout page. Your theme still uses the old single column layout. Any plan on making your theme’s woocommerce cart and checkout page into two columns? like modern themes have it these days?
i will as well like to ask before purchase. it it possible to add the login and register form inside a popup? and does the login and register forms has their shortcode to insert on any page?
Thanks and looking forward to joining the XTRA family
Izzy
Hi there,
Thank you for your interest, We have plan for making some good changes to default woocommerce pages, But time is the problem currently we are working on 10 new demos, But if we got some free time, We will improve shop specific pages.
Yes, Its possible, You can create custom page with popup and insert any element inside it such as login, register. Please read here: http://theme.support/doc/xtra#popup_login
Regards
you have enough demos in my opinion, why not just get on with the woocommerce part which is very important to me
I appreciate your attention, Our goal is 70 demos in different subjects, In each updates we will try to improve some shop parts.
Hi, New demo http://xtratheme.com/photography3/ doesnt have shop page ?
Hi there,
No, But if you want shop pages design, We can do it for the next update, Then you need to re-import only theme options for getting styling.
Regards
hi, yes, would be necessary to have shop page for this theme like the other 1 and 2 photography themes.
Are other pages from woocommerce also designed? like “My Account” page or password recovery page…. etc?
maybe considering a dedicated food blogging theme for next update could be a good thing. thanks
Please submit ticket here: https://codevz.ticksy.com/ When shop was ready, We will inform you via ticket.
About new demos, currently we are working on 10 new demos, After finishing them we will try to add demo for foods.
Hello, I need help when I install and activate the “Codevz Plus” plugin gives me an error, how can I fix it?
Hi there,
What error message you faced? Please make sure your server PHP version is 7 or at least 5.6
WordPress officially recommended PHP 7.2
Regards
Hi,
I want to change image on the carousel for the construction demo template. The carousel is found on the Home page.
Please guide me how to proceed. I am unable to do so.
This is very urgent.
Thanks..
Hi there,
Is better to edit carousel element in back-end, it is easier. Actually carousel element is an container element which inside it there are other elements. For example in members section, there is carousel container with 4 team member element inside it. If you still need help please submit ticket on our support: https://codevz.ticksy.com/
Regards
Hi question My client has 7 products in his store. I set in theme options->woocoomerce->woocommerce settings: Products per page=24
All products show on the shop page when on desktop (7 total) When I look on phone (not shrunk down desktop) it only shows 4 There is no setting for this Please help https://infusedcbdoils.com/cbd/ (shop page)Thanks
Hi there,
Please update your theme and plugin codevz plus to v2.1 Then test your shop.
Update guide: http://theme.support/doc/xtra#update
Regards
All set , thanks
Hello, I’m thinking about purchasing this theme. Can you provide some statics on typical page speed and performance scores?
Hi there,
You can test our demos in https://gtmetrix.com/ We do not used any plugin for compressing assets files, If we use plugin, we will get more than 95%, Important thing in testing a site is, number of requests to the server.
Regards
1- How can we create big triangle separator in revolution slider on bottom like this website https://www.onpd.dz .... 2- when you upload new version & what have news ?
Hi there,
1. We haven’t that separator but if you try Separator element via page builder, Style 8 is closer to what you want. We will add separator in future updates.
2. New update will be ready soon with new 4 demos and improvements.
Regards
what plugin cache you recomend that is compatible ?
WP Super Cache and Autoptimize for compressing assets
use both same time ?
Yes no problem, Autoptimize is not cache plugin its only for compressing JS and CSS files for reducing server requests. But WP Super Cache will cache your website pages for faster load.
PS. Only thing you should know is, Anytime you updated your theme or plugins, You need once delete both plugin caches.
Hello,
I think there is something wrong with the Codevz Plus Plugin, whenever I activate the Codevz Plus plugin, all of backend layout messes up.
Please, see this image:
1. AMP for WP Wizard Page with Codevz Plus plugin activated:
2. AMP for WP Wizard Page without Codevz Plus plugin being activated:
3. Plugin Dashboard with unnecessary elements with Codevz Plus activated:
Please, fix this. Thank you
Hi there,
Actually we haven’t support for conflict between third party plugins, But I added this update list and our developer will check it. Also apologies for delay in update, We faced a little problem, Update will be ready soon with 4 new demos and good improvements.
Regards
No, even before I installed the Amp for WP the unnecessary elements has shown in my plugin dashboard, it only disappears after I disable the Codevz Plus plugin. You still have my credentials, I hope you could take a look into that issue.
I really appreciate if you could solve all of my existing problems and this one.
Thank you very much and best regards..
Unfortunately I can’t find your old tickets, If its possible for you please submit ticket and provide your login credential, Then I can check your back-end site. Thanks
Okay, I will make a new ticket
Hi how to make the top header appear on mobile and tablet?
Hi,
Its not possible via options, Please wait for the next update then you can create a custom page for above mobile header and you can assign it via theme options > header > mobile header > assign page above mobile header.
Regards
Why the map not functioning?
we have a ssl issue An image with an insecure url of “http://xtratheme.com/business/wp-content/uploads/sites/12/2017/07/slider111.jpg” was loaded on line: 708
Hi there,
Go to Theme Options > Footer > More and find overall footer container style kit, then you can remove or upload your own image for footer background.
Regards
Hallo i buy This themes it nice Themes. Demo BARBER How can i change newsletter coupon offer and how can i deactivate this i show it on Home page
