19047 comments found.
i installed the besportman template and in the menu where i have the contact page, right under i get an annoying line ” vc_row.............. n i n j a_form id=”1”[ /vc_row ]”
(domain is combatpunk.com)
why is this happening??? and I am still not able to connect your support forum keeps telling me permission denied this is very frustrating – can you please check what the issue is with my username?
no matter what i add on that 5th menu, even if I add the cart – right under that menu item i get its shortcode…so i can only have 4 menu items!
I Figured it out – the imported menu that came with the template was corrupted in some way with mega menu – so when i disabled the mega menu module this was gone, then i deleted the menu and recreated it and enabled the mega menu again and it seems it was working fine now.
Hi,
that’s great to hear that you have sorted it out yourself 
Thanks for the explanation, hope this helps other users having same concern.
Best regards,
Muffin Group team
Is it possible to install the pre-built website BeClassic? I can’t find it in the list of all pre-built websites. I’m mostly interested to install all the Shortcode pages to be able to pick the code I need for another project using the BeTheme.
Hey,
BeClassic is not on the list of the pre-built websites because this demo contains lots of media and demo is really heave. It means that this pre-built demo, can not be imported successfully on many hosting services due to its limits. If you have good hosting enough, you can send us private request via contact form on the right at https://themeforest.net/user/muffingroup#contact and we can send you its .xml file.
Best regards,
Muffin Group team
Aha I understand. I’ll send you a private request. Thanks for the great support!
I have sent a private request. I would be grateful if you could take the time to send me the xml-file. Thanks!
We will send you necessary file soon. Please notice that we do not work on the weekends and that’s why you didn’t get it during this time.
Sounds great, no rush! Nobody should work on weekends
Thanks for understanding
BTW You should have the file, you asked for, in your inbox.
Got it! Thanks a lot, really appreciate it! 
You are welcome!
Hello, First of all, congratulations on the excellent and incredible theme.
I have a question when using WPML, I currently have version 3.9.3
Can you tell me if the theme works smoothly with this version?
tks
Hi. I am a long time customer and moved to site ground. I wanted to confirm is the php time limit at 120 vs 180 is really a problem?
Site Ground says on the go geek shared plan it’s hard limit is 120. Only cloud (way more expensive) will allow 180. They said 120 is fine despite the warning Betheme gives.
Can you please confirm.
Hi,
180 is recommended but if all is fine with 120 and you did not noticed anything wrong, it means in your case it is enough.
Best regards,
Muffin Group team
Thanks for the reply. What would I be noticing exactly if something was wrong to know it was enough?
You will not be able to save more content for example or you will get errors messages from your server.
I appreciate the reply. Can you give an example of how big a website has to be full of pages and images and blogs before it’s too big to save and it becomes a problem for small business and content creators?
In each case its length might be different so it is impossible to answer on this question.
I just installed your theme. when I go into the muffin option, nothing is displayed it’s totally empty. What should I do ?
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
hello, have you been able to look at the problem?
Yes, please check your inbox.
We would be very grateful if you can do not write here since now and continue conversation where all necessary details are. Posting here, won’t speed up anything.
hello. long time back i tried installing and working on the website of a client. but the deal did not get through. now i am trying to install it on a new website and it says that its being used on the said website. i checked personally and it is not being used, also there is no file of the theme on the server. the site is in pure html. i think i forgot to deregister the theme at that time (if such a FEATURE was available at that time, which i think was not). now kindly let me know how to use the theme now? thanks Note : please dont ask me to register with your forum and ask question there as its a tiresome job to register for every theme and then remember all passwords etc etc
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool Regarding support forum, you won’t be able to post there because your support period has expired long time ago. All details about Item Support Policy, you can find here.
Best regards,
Muffin Group team
support RTL ?
Is there a way to revoke a license so I can use it? I added it to a site I was building and have since lost a back way in. I need to use my newest license number to start over. Please advise. Thanks!!
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
hi, i can’t deregister my site, i want to change my domain,
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi,
no, we did not changed anything in data scheme.
Best regards,
Muffin Group team
ok thanks
No problem
Your documentation says to import an XML file to better understand how to use Mega Menu. Presumably you mean import one of the prebuilt sites. Which prebuilt site is using the Mega Menu?
Hey,
yes, indeed, we meant one of the pre-built websites. BeClassic have Mega Menu for example.
Best regards,
Muffin Group team
Hi,
I can’t get an embedded youtube movie to align in the center using Muffin Builder. I have tried using the Video item but there’s no Center or Middle function. And I have tried the embedded code below inside a Column item but that doesn’t work either.
<iframe width=”560” height=”315” align=”middle” src=”https://www.youtube.com/embed/SPECIAL-LINK-HERE” frameborder=”0” allow=”autoplay; encrypted-media” allowfullscreen></iframe>
I have also tried the Center Center No Repeat in the Wrap settings but it doesn’t help either. There’s a Column item on top of the Video item inside the same wrapper with text and it is centered. I can’t understand why the video won’t center.
Any clue?
/J
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look on what and how you did. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
I’m working locally which makes it impossible to give you access to it. I managed to fix with a workaround by putting an empty placeholder on eiter side. If that’s the official solution then that works too.
We don’t know if it’s an official solution but if it works for you, we are glad to hear that.
Hi, i have 2 quick questions. 1) How do i disable smartscroll? 2) In the tattoo theme, how do i change the colors of the icons in map in the bottom?
Hi,
1) If you mean Nice Scroll, you can do this under BeTheme Options > Addons & Plugins > Addons section.
2) Where do you see icons in map on the BeTattoo demo?
Best regards,
Muffin Group team
Hello,
Pre-purchase question. Does the header have the option to fade-in instead of slide down when the page scrolls?
Hey,
we have only slide down effect for sticky header at this moment.
Best regards,
Muffin Group team
there’s not a package for 10 sites for example with a discount? or it is possible to buy a specific child theme for each client I have, with lower price?
Hi,
in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
Hello betheme also supports this NextGEN Gallery Plugin ? Greeting Daniel
Hi Daniel,
we did never tested this plugin with BeTheme so unfortunately don’t know if it’s compatible with the BeTheme or not.
Best regards,
Muffin Group team
Hi i would like to put a maximum custom limit on filter by price. How can i achieve this? Thanks
Once again I’m experiencing this bulls*it about the license being used on another site that doesn’t exist any more!
I already contacted support previously and had this issue resolved now it’s showing up again for the same domain that hasn’t existed for a year! I can’t upload and install this theme on a current website as it keeps giving me this stupid error!
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi Bryan, I don’t understand why you closed my un-solved tickets and also closed my comments? you don’t want to hear from me anymore? Is this the way you deal with a client who purchased over 10 licenses and have some technical issue?
Hi,
Bryan is available on support forum but not here. Can you send link to the topic that he closed and it has not been unsolved? I can see that your support has expired long time ago and you are not allowed to create new topics on support forum but you can read it of course.
If you don’t know what the Item Support Policy is, we recommend to read it on https://themeforest.net/page/item_support_policy
Best regards,
Muffin Group team
Hi There,
If you think we need to purchase support to resolve the issue please let me know. We need to fix it as soon as possible please.
Kind Regards,
If you want to post on forum then yes, you have to extend support period of course.
I reset my password on forum.muffingroup and now I cant login anymore. It says “permission denied.”
Anyhow Im getting a google maps error. It says it cant be loaded correctly on the website. image: https://imgur.com/a/OxVeqOU The api code is correct. Billing for google cloud is set up and good. Also, limit has not been reached (by far).
So whats going on ?
Hi,
please send us link to page where map does not work correctly so we can have a closer look.
Regarding forum account, please send us private message via contact form on the right at https://themeforest.net/user/muffingroup#contact and we will help you.
Best regards,
Muffin Group team
