352 comments found.
Hi,
I got problem while installing the theme in case in install plug in “ThemeMove Core: The plugin does not have a valid header”. So whats the solution of this issue?
Hi,
In this case, you should contact our developer at https://thememove.ticksy.com to ask for help
Regards,
TM
Our New Support Channel – FASTER & BETTER
Hi, Great theme! 1- Is it fully RTL ready? + 2- Do you help configuring cost calculator? Is it RTL ready too?
Hi mortezashayegh,
Thanks for asking.
- Our theme doesn’t support RTL
- You can use plugin Cost Calculator.
The slider is not activationg and says I need to buy.. it was free from the theme? if not this, how to activate other slider plugin ?
Hi,
You don’t need to activate the plugin itself to use the sliders. If the plugin has the updated version, I will also update it with the theme.
Regards,
TM
How to install this theme?is this on click install, in add theme?
Hey I m facing this issue
The package could not be installed. The theme is missing the style.css stylesheet.
Hi,
Have you unzip the zip file yet? If you still meet this issue, you can contact our developer at https://thememove.freshdesk.com
Regards,
TM
Yes, done about that. How to remove the address and phone number from the front page menu?
Hi,
Please go to Appearance >> Widgets >> Header Right >> Custom HTML >> Delete: http://prntscr.com/l48set
For further questions, just open a support request at https://thememove.freshdesk.com
Revolution Slider Error: Slider with alias homepage-cost-calculator not found.” Getting this error on the homepage, ehrn I checked my plugin it says to activate my premium mode. But this side I can use for for free as it includes with the theme bundel, right?
Hi,
You still can use the plugin, don’t need to take the purchase code to activate it. If you still get any issue, you can open a support request at https://thememove.freshdesk.com
Regards,
TM
I like your theme in demo would like to buy but too many buyers are complaining about your demo site being down and other issues. Have you solved your demo and other issues or when will you solve so that i buy?
Hi,
Thanks for reaching us. The demo is working great now: http://preview.themeforest.net/item/renovation-home-maintenance-repair-service-theme/full_screen_preview/11444549
Other issues are solved via our support center, that’s why they don’t reply in the comment section.
Regards,
TM
Do NOT buy this theme. Notice that there is no open forum. Also be aware that if you have any trouble installing it you will not receive a refund. Good Luck, if you buy this.
Hi Glenninmlw,
I see that you haven’t purchased Renovation theme. If you have any issue that relates the theme, you should open a support ticket – this should be a private channel because some customers don’t want their information be public.
Regards,
TM
Hi. How much is the calculator?
Hi,
You can find the plugin here: https://codecanyon.net/item/cost-calculator-for-wordpress/21709867
What happen with Google Map Widget? “for development purpose only”, how to fix this on my website www.tablice-szklane.pl/kontakt/
Hi,
Please update the theme
There is no update (v 3.1.0), what else can I do?
Just update with the latest version
You can no longer edit pages using this theme with the latest version of Wordpress 4.97 that has Guttenberg, it is not installed…the old editor is still installed and it & WPBakery Editor do not even show on the edit page! This just happened with the latest version 4.97…btw you can see the code in a black editor window and it’s all white…HTH
Blank editor window and the type is blank white….sorry for typo
Hi,
Please open a support request at http://support.thememove.com and our developer will check to solve this issue for you.
Regards,
TM
Hi there 
I just can’t find anywhere to input my Google map API code?
Hi,
Please open a support request at http://support.thememove.com and our developer will help you
Regards,
TM
Hello, I’ve noticed that the Google Map section doesn’t seem to work. Does something need to be updated for Google Maps API somewhere? Thanks.
Hi,
You can use Loco Translate plugin, please open a new ticket at http://support.thememove.com and our developer will help you.
Regards, TM
Where do I edit the contact at top of the page next to the logo?
Hi,
You can go here: widgets >> header right >> custom HTML: http://prntscr.com/ke2p7q
Kind regards !It’s fixed now. Thanks!
Except : - page builder - revolution slider - essential grid - templatera - ...
overall : every pages in “features” menu !
Hi,
Can you give me the screenshot?
Hi, I’ve fixed it already. Please check.
great, thx !
Hi guys, how can we increase the number of testimonials showing on the homepage. Currently this is set to 3 only? many thanks in advance
Hi,
You can edit shortcode “Testimonials”: http://prntscr.com/k9qi64
Hi there,
Is there any documentation for the theme? I click on a post and it open the post page but the title is ‘Blog’ how can I edit this title or edit the blog page please?
Hi,
With the support question, please go to http://support.thememove.com – our developer will guide you
Regards, TM
That’s fine I resolved the issues in CSS – However I was hoping there was better documentation available online because the help file included in the download covers about 60% only and does not explain many of the themes features.
We will try to improve the documentation’s quality.
Thanks for your understanding.
Site’s backend does not work after latest WP update. Any news on this?
TO be more specific. Backend editor stopped working after WP update, and I get a message saying:
Important notice: You have an outdated version of WPBakery Page Builder Design Options. It is required to review and save it.
OPEN DESIGN OPTIONS – button
Once I click this button, I get the following message:
Sorry, you are not allowed to access this page.
Just downloaded new update to RENOVATION, and now my site is completely broken, and ALWAYS showing an ugly breadcrumb banner on every page.
|”Disable breadcrumb” does not work.
Managed to hide the breadcrumb // title with custom CSS, but site still looks funky.
Please provide a fix, my support is over, but I can’t believe you put updates out there that make sites crash!
Hi,
You can open a support request at http://support.thememove.com and our developer will check to fix your site
Regards,
TM
can you tell me your ticket number?
22517
Just wanted to show a client but having issues accessing the demo sites?
Still providing child theme upon receiving purchase code?
Hi,
Yes, the child theme was included in the theme package.
Regards, TM
