1727 comments found.
What size is needed for the full-width photo header? My photos have 1280 px, and would like to ev. Is stretched. Do not find the setting
The header photo should go across the entire screen width
Hello JochenBake!
Could you please submit a ticket and provide us with link to the site and some more details?
Best regards,
DFD Support Team
Gladly, but I can not handle the Item Purchase Code: register. I come out with the link on the Ronneby page
Please, contact our team via Envato contact form, we’ll help you with the registration.
Best regards,
DFD Support Team
Hello, I can not find a post page with a sidebar. Just different pages with Blog Grid. I use Elementor.
If you have a problem with your purchase, such as Lightbox or Style, can the purchase be reversed – 30-day trial warranty?
Hello JochenBake!
We do not have trial for the theme purchase. As or the sidebar, you can enable it for the Blog page template, please check as example. We have checked Elementor plugin on our dev site and it seems to work correctly. However, we haven’t tested all its features and cannot tell you if it’s fully compatible with the theme.
Best regards,
DFD Support Team
Hello, I do not mean the blog with sidebar. I’m looking for a post page with sidebar.
Question 2: Can the design be set up for a link or is CSS necessary? I want to set color and bold for a link
Question 3: Are the header photos taken automatically from the article post image. Or it must be specified manually.
Question 4: If you have a problem with your purchase, such as Lightbox or Style, can the purchase be reversed – 30-day trial warranty?
1 You can enable the sidebar on post editing or in Theme options. Have created the post as an example, please, check http://nativewptheme.net/dev/recommendations/standard-gallery-post/
2 You can add your custom codes to the theme options so they will be saved after the update. Please clarify what links you are referring to so I will be able to provide you with more detailed information.
3 The Custom header image can be inherited from theme options(one image for all posts) or set manually on post editing
4 We do not have the trial for the theme purchase according to Envato rules.
Best regards,
DFD Support Team
HomeArchive by Category “Voyage” And how can I remove the Breadcrumbs for the Blog Archive Page? Thank you
Hello Salioundiaye2007!
Please check Theme Options > Header Options > Custom header options > Custom header breadcrumbs.
Best regards,
DFD Support Team
I want to customize this page. Can you help me with this please? Thank you.
Hello Salioundiaye2007!
Please check Theme Options > Blog Options > Blog archive page options as you are referring to category archive page.
Best regards,
DFD Support Team
i bought the theme? which login info should I enter to submit a ticket? having hard time using it.Where Can I update the mobile logo
Please sign up with your purchase code, use this link http://nativewptheme.net/support/wp-login.php?action=register.
Best regards,
DFD Support Team
if using like this URL : http://nativewptheme.net/home/category/personal-life/
Where Can I edit the page and change the header option all that stuff ? thank you
Hello Salioundiaye2007!
Please check Theme Options > Header Options > Header style(number of style you are using.
In case you need more details or assistance, please submit a ticket on your support forum.
Best regards,
DFD Support Team
I want to translate the website from English to French how can I process?
Hello Salioundiaye2007!
It is possible to perform with the Poedit program if you need to translate the theme related parts.
Please check https://poedit.net/download You can use Poedit and generate translating files and add the translation.
The instruction: find your dfd-native.pot file from the folder themes/native/lang. Open it in Poedit, generate .po and .mo files for the necessary language translation.
In this file you can find necessary words you need to be translated. Translate the necessary phrases and please, upload the new po. and .mo files to the folder themes/native/lang and to the into wp-content\languages\
Please check it and let us know, please.
Best regards,
DFD Support Team
Hi, do you know where I can change the menu social network ! I just want to show Facebook Instagram Twitter and Youtube
Hello Salioundiaye2007!
Please check Theme Options > Social Accounts > Social networks.
Best regards,
DFD Support Team
I did it but it does not work. I just want to show Facebook Instagram Twitter and Youtube.Instead of picassa xing and periscope
Please submit a ticket on your support forum and we’ll check the request and help you.
Best regards,
DFD Support Team
I have sent several messages to support and have still not gotten an answer. I need to find out how to turn off the light box on the blog entry page (the page that shows a predefined number of post). Or if that is to much to ask than could you please tell what light box you are using with the theme. and possibly how to turn it off.
The site is live and it is hard for me to believe it is taking you this long to respond. The customer support with your Ronneby Theme is world class and second to none, because of that is the reason I purchased this theme. (what happened or is happening?)
Anyways if you could let me know that would be great.
Hello Chrishudson!
Could you please clarify your email address, we’ll recheck if we have got your request. Thank you in advance!
Could you also resend request via Envato contact form?
Best regards,
DFD Support Team
Just sent you a message to the Envato contact form
Have got this email and it seems to b the only email from you. Could you please resend the whole request directly to our email(we have responded you) and our team will check it as soon as possible.
Best regards,
DFD Support Team
Just sent again. Used Envato contact form again.
Thank you, we go it. We’ll get back to you as soon as possible.
Best regards,
DFD Support Team
hi can i use it on my 3 website
Hello Gsmlover!
According to Envato rules, you can use one license for one domain. Please check https://themeforest.net/licenses/standard. So for 3 different sites, you need 3 licenses (purchases).
Best regards,
DFD Support Team
That mean need to find other theme
Gsmlover, this is a rule for all themes on themeforest.
Best regards,
DFD Support Team
Sir i will find from other platform
It was just a clarification.
Best regards,
DFD Support Team
How do I get rid of the top header strip – including menu, logo etc? I just want the slider to reach the top of the page and have nothing extra above it, thanks.
Hello Tina_H!
Please go to page editing > Header style > choose Disable header there. Please check the screenshot http://prntscr.com/kqwauq.
Best regards,
DFD Support Team
Perfect, thank you!
Always welcome!
Best regards,
DFD Support Team
Hi guys,
we are still thanksful using native.
Unfortunately, the lightbox still looks very incomplete in the mobile view: changing the mobile view from vertical to horizontal makes the display completely buggy. We got 8 Native- licenses and every single customer has complained about this. Nevertheless, is there a possibility in the portfolios to disable the lightbox and open clicked images in a new tab?
Thanks for your feedback!
Hello Bspinola!
Could you please submit a ticket on our support forum? We’ll check what can be done.
Best regards,
DFD Support Team
Hello, I have a customers that loves different parts of all the themes.
Is possible to take parts from different themes and and then make one. ?
I mean he likes the hero section from shop second theme. the offers section from shop third and so.
Hello Jneftali!
Yes, surely, you can install several demos on your site using WordPress Importer, more details you can find in this post: http://nativewptheme.net/support/first-steps/demo-content and combine them.Best regards,
DFD Support Team
Hello I need to find a way to disable related videos and more videos after my youtube videos. From single post and from the light box when using a youtube video. Please advise.
Hello Chrishudson!
There is no option to remove related videos in the theme for now. We can suggest you to add videos as iframe with ?rel=0 added to the video link.
Best regards,
DFD Support Team
Can this be done where it is asking for the YouTube Video ID
How do I turn off the lightbox on my blog page when someone clicks on the video link. If the click on the video itself or the title of the post I would like them both to go to the post page. Now because I am using the embed code in the post and not the youtube video id, the light box is not working because we changed it to the way you suggested.
Could you please submit a ticket on our support forum and provide us with WP access details and page in questioning? We’ll check what can be done.
Best regards,
DFD Support Team
Hi,
How can i add featured products in the category. Its showing the featured product heading but I couldn’t find a option to add the products as featured. Please help.
Thanks
Hello Tiki_vape!
Could you please submit a ticket on our support forum and provide us with some more details about the request?
Best regards,
DFD Support Team
Can we generate xml sitemap in this theme?
Hello Tiki_vape!
Yes, you can generate xml sitemap, you can use the plugin for this purpose.
Best regards,
DFD Support Team
Hi guys, we love your custom contactform! Is there any way possible to get a upload field for it ? Thanks!
Hello Bspinola!
In our contact form, you can choose a preset style and modify the fields or enable “Your own style” and any number of field and structure you need. Please check this article.
Best regards,
DFD Support Team
DFDSupport_Ellen thanks for your fast response! Can you give me more detail about that topic? I always use “Your own style” but how do i get a upload function working here? Merci!
There is no such function for now in module, we can suggest you to try Contact Form 7 for the Upload feature, please check this article.
Best regards,
DFD Support Team
I saw your theme demo on the theme “Digital agency”, there was something not good when I tried to look at the phone display.
The writing “More possibilities for your website” will look like: More possibilites fo your web site.
It would be great if it was like this: More possibilities for your website
So when the width is full, the text will go down by word, not by letter.
Hello 6hartanto!
Thank you for the feedback! We’ll check it with the team.
Best regards,
DFD Support Team
Hey Native Team. Your Theme has some issues, Actually, its Heading Shortcode is sluggish, When I click on typography Tab then it just stops for few seconds and then it shows after at least 5 or 6 seconds which is just annoying. So figure this out instantly.
Hello Designase!
Could you please submit a ticket on our support forum and provide us with WP and FTP access details for checking the site and Heading shortcode?
Best regards,
DFD Support Team
Hi,
I liked your theme very much, and I would really like to purchase this theme. Before that, I would like to know a few things regarding this theme.
1. Is this theme compatible with the following plugins,
WordPress Download Manager https://wordpress.org/plugins/download-manager/Simple Custom CSS and JS https://wordpress.org/plugins/custom-css-js/ThirstyAffiliates https://wordpress.org/plugins/thirstyaffiliates/Ad Inserter https://wordpress.org/plugins/ad-inserter/AMP for WP – Accelerated Mobile Pages https://wordpress.org/plugins/accelerated-mobile-pages/2. Is it possible to add sidebar in the single post pages with background color change? In your single post-demo, it doesn’t show the sidebars that’s why I am asking.
3. Does this theme have a post view counter?
So if you give any information about this, then it will be easy for me to purchase the theme.
Thank you
Hello Ajay2012!
1 WordPress Download Manager, ThirstyAffiliates, Ad Inserter AMP for WP – Accelerated Mobile Pages – haven’t tested these plugins with the theme. Simple Custom CSS and JS – all custom codes can be added to Theme Options > General > Custom CSS or Custom JS fields so there is no need to use plugin http://prntscr.com/kmzw2i.
2 You can add sidebar in the single post pages with background color(custom color for all sidebars).
3 Yes, please check this screenshot. You can check this post as example http://nativewptheme.net/home/personal-life/quote-post/.
Best regards,
DFD Support Team
