23207 comments found.
Hello, i want to change the font size and color in the checkout page (titles and input fields) how can i do this? Thank you
Hi,
Please copy and paste the below given CSS code to the checkout page Custom CSS option and change the color and size value as per your requirements and check your site after removing the browser cache.
.woocommerce-checkout .woocommerce-billing-fields.clearfix h3 {
font-size: 20px !important;
color: red !important;
}
.woocommerce-checkout .form-row label {
font-size: 20px !important;
color: orange !important;
}
.woocommerce-checkout-review-order .row .col-lg-6 h3 {
font-size: 20px !important;
color: red !important;
}
Thanks.
Hello, can you join the social sharing and display link in China? For example, Taobao, Weibo, WeChat, Alipay?
Hi,
Sorry to say that but do not understand your issue properly, what do you mean by join the social sharing and display link in China? Can you please explain it more clearly if possible with the help of screenshots for my better understanding.
Thanks.
hello, i updated my site straight away from 4.4.5 to 4.6.2 and it broke many things. is there a way to download updates between them and install one at the time? thank you
Hi,
Sorry to say that but there is no way to download the in between versions of the Theme from 4.4.5 to 4.6.2
Although if you have an issue then please contact us through our support system with your site Admin Login details so we will check and solve the issue for you.
Thanks.
In the next update can you please upgrade Font Awesome to the most recent version because there were fonts I wanted to use that weren’t available in FontAwesome 4.6.2, which is what Porto comes with. I figured out a workaround but it would be nice to have those additional fonts to choose from.
hi,
Thanks for sharing the suggestion with us, I am forwarding this to the development department then they will look through it in future coming updates of the theme but I am not giving you the guarantee because it will upto the development department, if they will find it fit with the theme environment they will surely look through it.
Thanks for your understanding.
HI , why my search bar isn’t show correct? https://strangestuff.cc/
Hi,
Please update your theme to the latest version 4.6.2 and theme required/recommended plugins and check your site after removing the server, site and browser cache, You will find your issue resolved.
First of all please take the complete backup of your site/theme current version and then please make sure that your server requirements must meet the latest theme minimum requirements as given in the theme documentation here: http://www.portotheme.com/wordpress/porto/documentation/
Please try to install/update your theme by yourself first if you fail then we will do it for you. Please follow the below steps:
1. Take the complete backup of your current site.(If you are updating theme)
2. Go to CPanel wp-content/themes and rename old theme Porto to anything.(If you are updating theme)
3. Upload the latest zip file of the theme there in wp-content/themes.
4. Extract the zip file of the theme there.
5. Go to WP Admin Panel >> Appearance and activate the theme there.Your theme will be updated easily.
Thanks.
I had update but the problem still there
Hi,
For Search Box issue Please download the file from the below-given link and upload/replace it to wp-content/themes/porto/woocommerce and check your site after removing the browser cache hope you will not find an issue if yes then please contact us through our support system with your site WP Admin Login details and FTP or CPanel Login details so we will check and solve the issue for you.
https://www.dropbox.com/s/3b9qz3qa2o5otw1/yith-woocommerce-ajax-search.php?dl=0Thanks.
it works….... finally
Sound’s Great! 
Hi! If I choose Theme Options->WooCommerce->Single Product->Tabs Position->”Below Price & Short Description” instead of “Default” then the Tabs end up double, in both places at the same time.
Hi,
Sorry to say that but I have tested it at my end and do not find the issue, it must be the cache issue at your end so please check your site after removing the server, site and browser cache hope you will not find an issue and if yes then please contact us through our support system with your site WP Admin Login details so we will check it for you.
Thanks.
While trying different options I noticed that this only occurs when in Product Layout->Full width which is the layout that I use. Are you getting the same problem? (yes I’ve flushed and disabled cache and tried “unused” browsers.)
Hi,
Nope, I just checked it again at my end after setting the product page layout as wide as you mentioned but do not find the issue, please see this screenshot: http://prntscr.com/ksjlku
Can you please contact us through our support system with your site WP and Cpanel Login details so we will check and solve the issue for you.
Thanks.
Hi! The screenshot is not “Product Layout->Full width” because the “Full Width” has the gallery thumbnails inside the gallery image and the share buttons floating on the right edge.
Hi,
Sorry to say that dear but I have tested it again at my end by following your instructions and I just found that it is the problem in the theme and I am forwarding this to the development department for fixing it in next coming update of the theme until that please be patience and use it as below price and add to cart button.
Thanks for your understanding.
Hi, if i create a single custom tab via block for every products, how can i translate it? should I indicate the block translated into the theme’s options (Theme Options > Woocommerce > Single Product)? http://prntscr.com/ks0gak
Hi,
You have to translate the block page by going into blocks, then it will show as translated into the particular language.
Thanks.
Ok, thanks What should i indicate in Theme Options > Woocommerce > Single Product to display block translated in in other languages? If i try to insert block translated slug of custom tab in single product option isn’t displayed
https://prnt.sc/ks322g https://prnt.sc/ks325x https://prnt.sc/ks36laHi,
You can only show the single language block in the single product custom tab at a single time and for that, you have to translate the custom tab from blocks by translating the particular block and then use a single block slug name in Theme Options > Woocommerce > Single Product to display block.
It will not accept/work with multiple blocks slug names in the field in Theme Options.
If you want to change it into multiple languages then you have to translate it from the frontend on the real-time by using any third party plugin.
And also could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi,
to improve the loading time I would like to disable Google fonts.
In a previous post it was recommended to do it under Appearance >> Theme Options >> Skin >> Typography But on GT Metrix it still shows me the link of the fonts.
Add Expires headers There are 2 static components without a far-future expiration date. (https://fonts.googleapis.com/css.......)
Maybe you could tell me a deregister command to add in the functions.php file?
Hi,
I have tested it at my end and finds the option works perfectly fine at my end, so can you please provide me the screenshot of the issue and your site WP Admin Login details through our support system by clicking the button given below so I’ll check it for you.
Thanks.
Excuse me, do you have the translation file to spanish? the old links doesnt work
Hi,
Please download the latest Spanish translation files of the theme from the below given links and upload it to wp-content/languages/themes and then go to WP-Dashboard >> Setting >> General and select the Spanish language from there for you site and save changes and finally check your site after removing the browser cache.
https://www.dropbox.com/s/szwugu9zclxydjc/porto-es_ES.po?dl=0https://www.dropbox.com/s/s5jz2e2gyytsome/porto-es_ES.mo?dl=0
Thanks.
Hi, reset purchase code pls? I open a ticket to the support forum. pls answer urgent
Hi,
Our business hours are Monday to Saturday – from 12:00 AM to 08:00 AM EST
&
Your issue has been resolved, We have reset your purchase code, now you can use the same purchase code for registration of your theme.
Thanks.
great support, quick solution. you’re doing a great job. I bought 3 pieces, I will continue to buy
Most Welcome
Can you tell me where I can set the default sidebar for pages? For some reason, I cannot find this setting.
Hi,
You can set the default Sidebars for all these sections and pages showing in this screenshot: http://prntscr.com/kry946 from Appearance >> Widgets.
And you can set the separate sidebar for every single page as per your requirements by editing that particular page, scroll below you will find view options and in view options you will find an option for set sidebar to the particular page.
Thanks.
Yes, I understand that, however there are many PAGES that I have to go in and manually specify a certain sidebar – I am looking for a setting where I can select the DEFAULT sidebar to be used for ALL pages.
Hi,
Sorry to say that but you have to specify a certain sidebar manually for all of your pages, except, Shop, Single products, Product Categories, Blog, Single Post because for those all pages you can set the sidebar as per your requirements from Appearance >> Widgets: http://prntscr.com/kry946
Thanks.
Hi, are there any documentation for how to edit “porto recent products” (list)? I just want to change the picture size and the location of the star rating.
Hi,
Sorry to say that but there is no option in the element to change the image size or location of the stars, you have to do it with the help of Customizing the element as per your requirements. It will work on the default image thumbnail sizes of the shop, so in order to change the image sizes in the particular element you have to change the shop image thumbnails sizes.
Thanks.
Thank you for your reply, do you know what file create that view?
Hi,
You should edit the wp-content/themes/porto/inc/functions/woocommerce.php file. Find the // change product thumbnail in products list page text under this you will find the settings.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi
Is there a setting I can make that will completely remove the SORT BY drop down in WooCommerce Category page? This is the one that sorts by Price High – Low etc
Hi,
Please read and follow the instructions written in this doc: https://businessbloomer.com/woocommerce-remove-rename-add-default-sorting-options-shop/
Hope it will help you in solving your issue.
Thanks.
Hi,
I am interesting to buy your theme, however I have various questions :
1. Is it possible to display colors variations on the product’s image in category page ? Example (I know it’s Prestashop but just for the visual example) : http://fo.demo.prestashop.com/fr/4-men
2. I’m hosting my website on a shared hosting plan (1 Xeon V4 core + 2Go RAM) + W3 Total cache with about 200 products (+ variations) , do you think that this configuration + your theme will keep my site fast ?
3. I plan to integrate your theme with this plugin : https://codecanyon.net/item/woocommerce-custom-product-designer/10959830?s_rank=14 Do you see any issue that can cause some troubles between your theme and the plugin ?
Thanks in advance for your answers.
Hi,
First of all thanks for showing your interest in Porto WordPress.
1. Yes you can Show the color variations on the Shop/Category pages in sidebar easily by using a Widget, please check our live Demo: http://www.portotheme.com/wordpress/porto/shop1/shop/
2. Hopefully, your shared hosting plan and 200 products (+ variations) will work fast with our latest theme, furthermore, you can read about the minimum theme requirements and our recommended hosting here in the theme documentation: http://www.portotheme.com/wordpress/porto/documentation/
3. Sorry to say that but we have not tested the particular plugin with the theme yet so we are unable to give you the guarantee for that, so if you want to use that plugin with the theme you have to try it at your own risk, You can check the compatible plugins list with the theme confirmed from our end here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399
Thanks.
Thanks for your reply.
About my first point, I understood that I can display color variations on the sidebar but can I display them on the product’s thumbnail on mouse hover ?
Regards, Guillaume
Hi,
No, Sorry to say that but this is not possible with the help of Theme Options, again you have to use any third party plugin for that or it will only possible with the help of Customization.
Thanks.
register link is not displayed in the top menu even after enabling the option. i have changed the wp settings to ‘anyone can register’ also. only login link is displayed.
Hi,
Can you please also make sure that you have enable the Display Login & Register / Logout Link in top navigation from Appearance >> Theme Options >> Menu, if yes then please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
After latest update VC cannot be updated (failed always) and dropdown menus are opened all the time instead on hover…
Hi,
We have removed the premium plugins from the Theme Package because the Theme was heavy and now the plugins are on our internal server and can be Install/updated directly from our internal server, And you can check the Theme size and speed now it is super fast now, So this is the demand of the situation as we have to make Porto Super Fast so you have to try to update/install the Theme on Live test server then you will be able to Install/Update the Plugins.
If you are already on Live server and unable to Install/update the Plugins then Can you please try once deactivating the Theme from Porto >> Setup Wizard >> Activate and then after removing the browser cache again activate the Theme with the same Purchase code and then try to Install/Activate/Update the plugins hope you will not find an issue.
You can easily Install and Activate those and all Plugins from Porto >> Setup Wizard >> Install Plugins.
But remember that you are able to Install and Activate the Plugins after activating the Theme License code.
If you will still Unable to Update the WP Bakery then Contact us through our support system with your site WP Admin Login details so we will update the plugin for you.
And the Menu Pop Up always open on the site is the cache issue at your end so please check your site after removing the server, site and browser cache hope you will not find an issue.
Thanks.
How can I make the welcome message at the top header be at the centre of the page?
How can I make the font of the welcome message bigger and change the color of the font?
I am using shop demo 13 and header type 1.
Hi,
Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the values as per your requirements.
#header .header-right {
text-align: center !important;
}
#header .header-top .welcome-msg {
font-size: 16px !important;
color: red !important;
}
Thanks.
Wow thanks for the quick support! I appreciate it!!
Most Welcome
Can I use this theme to develop multiple sites using single purchase code?
Hi,
All ThemeForest products allows One license for each domain on which you will install the theme (sub-domains or multi site installation does not matter though).
So regardless of number of clients, license works with number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that etc… These are license usage policy of ThemeForest (and we have no control on this), you may wish to confirm from Themeforest here:
https://help.market.envato.com/hc/en-us/requests/newThere is no unlimited usage license.
Thanks.
Hello, is there any “hook-points” in the footer?
Hi,
The Porto WordPress theme has Widgets for Footer and you can easily change the Widgets from Appearance >> Widgets >> Footer Widgets.
And also you can change the look for the Footer Widgets from Appearance >> Theme Options >> Footer.
And also could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi,
Can this theme handle about 1000-1500 products on a vps, retaining its speed and functionalities?
Hi,
First of all thanks for showing your interest in Porto WordPress.
Yes, the theme can handle easily about 1000-1500 products on a VPS, retaining its speed and functionalities.
Thanks.
