23241 comments found.
Hi, if i create a single custom tab via block for every products, how can i translate it? should I indicate the block translated into the theme’s options (Theme Options > Woocommerce > Single Product)? http://prntscr.com/ks0gak
Hi,
You have to translate the block page by going into blocks, then it will show as translated into the particular language.
Thanks.
Ok, thanks What should i indicate in Theme Options > Woocommerce > Single Product to display block translated in in other languages? If i try to insert block translated slug of custom tab in single product option isn’t displayed
https://prnt.sc/ks322g https://prnt.sc/ks325x https://prnt.sc/ks36laHi,
You can only show the single language block in the single product custom tab at a single time and for that, you have to translate the custom tab from blocks by translating the particular block and then use a single block slug name in Theme Options > Woocommerce > Single Product to display block.
It will not accept/work with multiple blocks slug names in the field in Theme Options.
If you want to change it into multiple languages then you have to translate it from the frontend on the real-time by using any third party plugin.
And also could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi,
to improve the loading time I would like to disable Google fonts.
In a previous post it was recommended to do it under Appearance >> Theme Options >> Skin >> Typography But on GT Metrix it still shows me the link of the fonts.
Add Expires headers There are 2 static components without a far-future expiration date. (https://fonts.googleapis.com/css.......)
Maybe you could tell me a deregister command to add in the functions.php file?
Hi,
I have tested it at my end and finds the option works perfectly fine at my end, so can you please provide me the screenshot of the issue and your site WP Admin Login details through our support system by clicking the button given below so I’ll check it for you.
Thanks.
Excuse me, do you have the translation file to spanish? the old links doesnt work
Hi,
Please download the latest Spanish translation files of the theme from the below given links and upload it to wp-content/languages/themes and then go to WP-Dashboard >> Setting >> General and select the Spanish language from there for you site and save changes and finally check your site after removing the browser cache.
https://www.dropbox.com/s/szwugu9zclxydjc/porto-es_ES.po?dl=0https://www.dropbox.com/s/s5jz2e2gyytsome/porto-es_ES.mo?dl=0
Thanks.
Hi, reset purchase code pls? I open a ticket to the support forum. pls answer urgent
Hi,
Our business hours are Monday to Saturday – from 12:00 AM to 08:00 AM EST
&
Your issue has been resolved, We have reset your purchase code, now you can use the same purchase code for registration of your theme.
Thanks.
great support, quick solution. you’re doing a great job. I bought 3 pieces, I will continue to buy
Most Welcome 
Can you tell me where I can set the default sidebar for pages? For some reason, I cannot find this setting.
Hi,
You can set the default Sidebars for all these sections and pages showing in this screenshot: http://prntscr.com/kry946 from Appearance >> Widgets.
And you can set the separate sidebar for every single page as per your requirements by editing that particular page, scroll below you will find view options and in view options you will find an option for set sidebar to the particular page.
Thanks.
Yes, I understand that, however there are many PAGES that I have to go in and manually specify a certain sidebar – I am looking for a setting where I can select the DEFAULT sidebar to be used for ALL pages.
Hi,
Sorry to say that but you have to specify a certain sidebar manually for all of your pages, except, Shop, Single products, Product Categories, Blog, Single Post because for those all pages you can set the sidebar as per your requirements from Appearance >> Widgets: http://prntscr.com/kry946
Thanks.
Hi, are there any documentation for how to edit “porto recent products” (list)? I just want to change the picture size and the location of the star rating.
Hi,
Sorry to say that but there is no option in the element to change the image size or location of the stars, you have to do it with the help of Customizing the element as per your requirements. It will work on the default image thumbnail sizes of the shop, so in order to change the image sizes in the particular element you have to change the shop image thumbnails sizes.
Thanks.
Thank you for your reply, do you know what file create that view?
Hi,
You should edit the wp-content/themes/porto/inc/functions/woocommerce.php file. Find the // change product thumbnail in products list page text under this you will find the settings.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi
Is there a setting I can make that will completely remove the SORT BY drop down in WooCommerce Category page? This is the one that sorts by Price High – Low etc
Hi,
Please read and follow the instructions written in this doc: https://businessbloomer.com/woocommerce-remove-rename-add-default-sorting-options-shop/
Hope it will help you in solving your issue.
Thanks.
Hi,
I am interesting to buy your theme, however I have various questions :
1. Is it possible to display colors variations on the product’s image in category page ? Example (I know it’s Prestashop but just for the visual example) : http://fo.demo.prestashop.com/fr/4-men
2. I’m hosting my website on a shared hosting plan (1 Xeon V4 core + 2Go RAM) + W3 Total cache with about 200 products (+ variations) , do you think that this configuration + your theme will keep my site fast ?
3. I plan to integrate your theme with this plugin : https://codecanyon.net/item/woocommerce-custom-product-designer/10959830?s_rank=14 Do you see any issue that can cause some troubles between your theme and the plugin ?
Thanks in advance for your answers.
Hi,
First of all thanks for showing your interest in Porto WordPress.
1. Yes you can Show the color variations on the Shop/Category pages in sidebar easily by using a Widget, please check our live Demo: http://www.portotheme.com/wordpress/porto/shop1/shop/
2. Hopefully, your shared hosting plan and 200 products (+ variations) will work fast with our latest theme, furthermore, you can read about the minimum theme requirements and our recommended hosting here in the theme documentation: http://www.portotheme.com/wordpress/porto/documentation/
3. Sorry to say that but we have not tested the particular plugin with the theme yet so we are unable to give you the guarantee for that, so if you want to use that plugin with the theme you have to try it at your own risk, You can check the compatible plugins list with the theme confirmed from our end here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399
Thanks.
Thanks for your reply.
About my first point, I understood that I can display color variations on the sidebar but can I display them on the product’s thumbnail on mouse hover ?
Regards, Guillaume
Hi,
No, Sorry to say that but this is not possible with the help of Theme Options, again you have to use any third party plugin for that or it will only possible with the help of Customization.
Thanks.
register link is not displayed in the top menu even after enabling the option. i have changed the wp settings to ‘anyone can register’ also. only login link is displayed.
Hi,
Can you please also make sure that you have enable the Display Login & Register / Logout Link in top navigation from Appearance >> Theme Options >> Menu, if yes then please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
After latest update VC cannot be updated (failed always) and dropdown menus are opened all the time instead on hover…
Hi,
We have removed the premium plugins from the Theme Package because the Theme was heavy and now the plugins are on our internal server and can be Install/updated directly from our internal server, And you can check the Theme size and speed now it is super fast now, So this is the demand of the situation as we have to make Porto Super Fast so you have to try to update/install the Theme on Live test server then you will be able to Install/Update the Plugins.
If you are already on Live server and unable to Install/update the Plugins then Can you please try once deactivating the Theme from Porto >> Setup Wizard >> Activate and then after removing the browser cache again activate the Theme with the same Purchase code and then try to Install/Activate/Update the plugins hope you will not find an issue.
You can easily Install and Activate those and all Plugins from Porto >> Setup Wizard >> Install Plugins.
But remember that you are able to Install and Activate the Plugins after activating the Theme License code.
If you will still Unable to Update the WP Bakery then Contact us through our support system with your site WP Admin Login details so we will update the plugin for you.
And the Menu Pop Up always open on the site is the cache issue at your end so please check your site after removing the server, site and browser cache hope you will not find an issue.
Thanks.
How can I make the welcome message at the top header be at the centre of the page?
How can I make the font of the welcome message bigger and change the color of the font?
I am using shop demo 13 and header type 1.
Hi,
Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the values as per your requirements.
#header .header-right {
text-align: center !important;
}
#header .header-top .welcome-msg {
font-size: 16px !important;
color: red !important;
}
Thanks.
Wow thanks for the quick support! I appreciate it!!
Most Welcome
Can I use this theme to develop multiple sites using single purchase code?
Hi,
All ThemeForest products allows One license for each domain on which you will install the theme (sub-domains or multi site installation does not matter though).
So regardless of number of clients, license works with number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that etc… These are license usage policy of ThemeForest (and we have no control on this), you may wish to confirm from Themeforest here:
https://help.market.envato.com/hc/en-us/requests/newThere is no unlimited usage license.
Thanks.
Hello, is there any “hook-points” in the footer?
Hi,
The Porto WordPress theme has Widgets for Footer and you can easily change the Widgets from Appearance >> Widgets >> Footer Widgets.
And also you can change the look for the Footer Widgets from Appearance >> Theme Options >> Footer.
And also could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi,
Can this theme handle about 1000-1500 products on a vps, retaining its speed and functionalities?
Hi,
First of all thanks for showing your interest in Porto WordPress.
Yes, the theme can handle easily about 1000-1500 products on a VPS, retaining its speed and functionalities.
Thanks.
Hi,
Previously you answered that Porto does not support Aweber newsletter.
However, is there anyway I can get Porto to work with Aweber with any external plugin?
If I use this plugin: https://woocommerce.com/products/aweber-newsletter-subscription/ , will it allows me to use Aweber with your Porto theme?
If not, can you suggest to me any newsletter that works with Porto?
Thanks
Hi,
Porto WordPress is fully Compatible with Mailpoet newsletter plugin: https://wordpress.org/plugins/wysija-newsletters/
And we have not tested the Aweber newsletter plugin with our latest theme yet so we are unable to provide the guarantee for that but if you want you can try it at your own risk.
Thanks for your understanding.
Hi I have tried buying the therme but the payment gets declined on the payment window. I have tried with both the credit card and my paypal account. plz help.
Is there any option to pay using my international debit card??
Hi,
First of all thanks for showing your interest in Porto WordPress.
Selling of the theme is in Envato hand, so it’s better to contact Envato, they will guide/provide you the best solution for that, meanwhile please read this doc: https://help.market.envato.com/hc/en-us/articles/203269700-How-do-I-purchase-an-item-
or submit a ticket to Envato by clicking the button in the given link.
Thanks.
Hello Porto Team,
Is it possible to move the price, shipping info and the “add to shoping cart” button on the right side beside the short description in the product archive view? http://tezen.eu/?product_cat=schwarzer-teeWould be very greatful for help. Thank you!
Hi,
Sorry to say that but this is not possible with the help of Theme Options, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team at nicework125@gmail.com
Thanks for your understanding.
hello the “WPBakery Visual Composer.” update can not be installed?
Hi,
Please download the updated version of WP Bakery “Visual composer” and Ultimate Addons for Visual Composer from the link below and install it: https://smartwave.freshdesk.com/support/solutions/articles/12000007851-latest-visual-composer-and-ultimate-addons-for-visual-composer
Thanks.
Can I Sell products with buy one get one free types…Is there any option that helps us do this
Hi,
First of all thanks for showing interest in the Porto WordPress theme.
And as you know that we have used the WooCommerce plugin in the theme and WooCommerce by default has no functionality of setting buy one get one free type of discount so you have to use any third party plugin for that but at your own risk like one here: https://www.flycart.org/blog/wordpress/how-to-set-up-buy-one-get-one-bogo-deals-in-woocommerce
Thanks.
Hi
I am interested in buying your theme. However before I do so, I will like to ask if your theme is compatible with Yoast SEO and Aweber?
Hi,
First of all thanks for showing interest in the Porto Word Press theme.
Yes, Porto is fully compatible with Yoast SEO plugin but not with Aweber.
Thanks.
So which newsletter does Porto works with?
Hi,
Porto WordPress is fully Compatible with Mailpoet newsletter plugin: https://wordpress.org/plugins/wysija-newsletters/
Thanks.
