Discussion on Porto | Multipurpose & WooCommerce Theme

Discussion on Porto | Multipurpose & WooCommerce Theme

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Hi, How I can change styles (backgrounds, colors, ect.) for subcategories of products?: http://prntscr.com/ktva67

https://roundsauna.com/product-category/hot-tubs SHOP DEMO 4; Header Type 2

Hi,

You can use the custom CSS to change the color for this subcategories of product. You can change what you want to be from the below given custom CSS and paste it to Appearance >> Theme Options >> Skin >> Custom CSS section: .thumb-info .thumb-info-title { -webkit-transition: all 0.3s; transition: all 0.3s; background: rgba(23,23,23,0.8); bottom: 10%; color: #FFF; font-size: 18px; font-weight: 700; left: 0; letter-spacing: -1px; padding: 9px 11px 9px; position: absolute; text-shadow: 1px 1px 1px rgba(0,0,0,0.2); text-transform: uppercase; z-index: 2; max-width: 90%; } .thumb-info .thumb-info-type { background-color: #0088cc; } .thumb-info .thumb-info-type { display: inline-block; float: left; font-size: 12px; font-weight: 400; letter-spacing: 0; margin: 8px -2px -15px -2px; padding: 2px 9px; text-transform: none; z-index: 2; } Thanks.


Thanks!

Most Welcome :)

Hello, Since the last update in the browsers Chrome and Internet explorer the web shows other colors that you would have to show, icons, buttons, etc.

Hi,

You should go to Appearance >> Theme Options >> Skin >>> Just Click the save changes button. I hope your issue will be solved.

Thanks.


Just want to suggest a feature here. The ecommerce part of my website is under a parent page but the breadcrumbs do not show the parent link when opening woocommerce pages. I was able to make it show the parent link by writing in the breadcrumbs code like below (Kedai is the parent name and 34 is the page id)

// add woocommerce shop page link
if ( class_exists( 'WooCommerce' ) && ( ( is_woocommerce() && is_archive()  ) || is_product() ) ) {
    $output .= porto_breadcrumbs_link( 'Kedai', get_page_link(34) );
}
if ( class_exists( 'WooCommerce' ) && ( ( is_woocommerce() && is_archive() && ! is_shop() ) || is_product() ) ) {
    $output .= porto_breadcrumbs_shop_link();
}

It works well but I need to apply it after every update. It would be nice if you can add a function in the setting to do this.

Hi,

Thanks for sharing a feature request with us, I am forwarding this to the development department and they will look through it in next coming updates of the theme if they will find it fit with the theme environment but for now please use your changes in the child theme then you will not lose it in any update of the theme.

Thanks.

Hi! Would your theme be capable of creating this homepage exactly (https://imgur.com/a/vlBfU4e)?

Hi,

First of all thanks for showing your interest in Porto WordPress.

Yes, you can easily create almost same page using Porto WordPress Theme, Please check our Live Demo’s here: https://www.portotheme.com/wordpress/porto_landing/

Thanks.

Ultimate Addons for WPBakery Page Builder I did not find the ultimate addons item. How to get it please help me once

Ultimate Addons for WPBakery Page Builder I did not find the ultimate addons item. How to get it please help me once

Hi,

Please download the updated version of Ultimate Addons for Visual Composer from the link below and install it: https://smartwave.freshdesk.com/support/solutions/articles/12000007851-latest-visual-composer-and-ultimate-addons-for-visual-composer,br>

You will find all the items in your site WP Bakery editor.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

activate the Ultimate Addon for Visual Composer. I did not find the ultimate addons item. How to get it please help me once

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

Hi – a few questions for developer:
  1. Are all elements usable regardless of the theme you choose? For instance, can I add the history timeline shown in Construction to another business theme?
  2. Can you turn off animation for any element, so that it instead loads static?
  3. Do you include recommended image sizes for all display uses? (headers, element blocks, etc?)
  4. If we required any design customization, do you have a general turn around time?

Hi,

First of all thanks for showing your interest in Porto WordPress.

1. Yes, all elements are usable regardless of the demo you choose and yes you can add/use the history timeline shown in Construction to another business demo.

2. Yes, you can turn OFF the animation of elements by going into element setting.

3. Porto WordPress is the fully responsive theme and it will auto resize the images on all display uses.

4. If you want any kind of Customization you can contact our Customization team at: nicework125@gmail.com for paid Customization services.

Thanks.

Hi, there is a problem with the slider revolution, the width percent in the layer is not working properly. Apparently the input value is inferior… like it’s been divided by the same amount three times.

Hi,

Can you please explain your issue more clearly if possible with the help of screenshots for our better understanding through our support system with your site WP Admin Login details so we will check it for you on your site.

Thanks.



I try to get to support Forum but I forgot my credentials… I even try to recover the password but i didn’t receive any email. I only have my purchase code wich is already in use… How I do get the support then?

Hi,

Please share your product purchase code with us cia our email: newsmartwave@gmail.com so we will reset your support account.

Thanks.

Hi, my basket doesn’t work and i have jquery errors.How can i solve this problem? thx. https://yadi.sk/i/UF9EGvHZOZRNng

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

Getting issue with update. once the new porto folder is active, i cannot access anything via wordpress or front end. i get this error.

Parse error: syntax error, unexpected ’.’, expecting ‘)’ in /home/researchcoastlaw/public_html/wp-content/themes/porto/inc/plugins/plugins.php on line 24

Hi,

The issue you are facing is because of the PHP version, Your site is using the PHP version below 5.6 which is not compatible with the theme so you have to change the PHP version of your site to minimum 5.6 and also please make sure that your server requirements must meet the latest theme minimum requirements as given in the theme documentation here: http://www.portotheme.com/wordpress/porto/documentation/
And please try to upload the theme via Cpanel again as showing in the Complete Video Installation Guide of WordPress here: https://www.youtube.com/watch?v=U6mqyuDF4GY&feature=youtu.be

Hope you will not find an issue.

Thanks.

WPBakery Visual Composer failed. Had to rollback version

Hi,

We have removed the premium plugins from the Theme Package because the Theme was heavy and now the plugins are on our internal server and can be Install/updated directly from our internal server, And you can check the Theme size and speed now it is super fast now, So this is the demand of the situation as we have to make Porto Super Fast so you have to try to update/install the Theme on Live test server then you will be able to Install/Update the Plugins.

If you are already on Live server and unable to Install/update the Plugins then Can you please try once deactivating the Theme from Porto >> Setup Wizard >> Activate and then after removing the browser cache again activate the Theme with the same Purchase code and then try to Install/Activate/Update the plugins hope you will not find an issue.

You can easily Install and Activate those and all Plugins from Porto >> Setup Wizard >> Install Plugins.

But remember that you are able to Install and Activate the Plugins after activating the Theme License code.

Hope your issue will solve if not then please contact us through our support system with your site WP Admin Login details so we will solve your issue.

Thanks.



Which part of the code do you need to remove from wp-content/themes/porto/woocommerce/loop/sale-flash.php to remove the availability on the product page?

Good day, I do not wish to change the word but I want to remove the availability in total, so I also don’t want it to show anything in total. Would you be so kind to inform me how to do that?

I would like to remove the total availability word + number etc, I don’t want others to see my stock, is that possible?

Hi,

Please contact us through our support system with your site WP Admin Login details and explain your issue more clearly there if possible with the help of screenshots so we will check and solve the issue for you.

Thanks.



Just updated and unable to change skin colours

Hi,

It seems the permission issue. Your server did not give permission to add/save the settings of the Theme Options. Basically, when you saved the theme options then it’s created the skin_1.css file inside the CSS folder, because of permission the theme is not able to create this file on your site. Please contact your hosting provider to change the permission to 777 or 755 of the CSS folder and all files.

OR

It must be the cache issue at your end so please check your site after removing the server, site and browser cache hope you will not find the issue.

If yes then please contact us through our support system with your site WP Admin and Cpanel Login details so we will check and solve the issue for you.

Thanks.



Hi, Where is this new feature “Added image swatch feature for shop and product pages”? Thanks

Hi,

You will find an option of image swatch feature for shop into Appearance >> Theme Options >> WooCommerce >> Product Archive: https://pasteboard.co/HDE5H71.png

And you will find an option of image swatch feature for the product into Appearance >> Theme Options >> WooCommerce >> Single Product: https://pasteboard.co/HDE6mfF.png

Thanks.



WPBakery Visual Composer failed

Hi,

We have removed the premium plugins from the Theme Package because the Theme was heavy and now the plugins are on our internal server and can be Install/updated directly from our internal server, And you can check the Theme size and speed now it is super fast now, So this is the demand of the situation as we have to make Porto Super Fast so you have to try to update/install the Theme on Live test server then you will be able to Install/Update the Plugins.

If you are already on Live server and unable to Install/update the Plugins then Can you please try once deactivating the Theme from Porto >> Setup Wizard >> Activate and then after removing the browser cache again activate the Theme with the same Purchase code and then try to Install/Activate/Update the plugins hope you will not find an issue.

You can easily Install and Activate those and all Plugins from Porto >> Setup Wizard >> Install Plugins.

But remember that you are able to Install and Activate the Plugins after activating the Theme License code.

Hope your issue will solve if not then please contact us through our support system with your site WP Admin Login details so we will solve your issue.

Thanks.



hi there, i have problem with Visual composer update:

Il pacchetto non può essere installato. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

from admin panel wizard is the same: FAILED !!!!!

i’m sorry … the new control panel wizard can’t stand it, it’s heavy slow, I don’t understand instead of lightening things, since the problem of all is the weight in a site and its pages … I don’t understand how you can’t lighten it all.

boh … but ok.

ideas?

Hi,

We have removed the premium plugins from the Theme Package because the Theme was heavy and now the plugins are on our internal server and can be Install/updated directly from our internal server, And you can check the Theme size and speed now it is super fast now, So this is the demand of the situation as we have to make Porto Super Fast so you have to try to update/install the Theme on Live test server then you will be able to Install/Update the Plugins.

If you are already on Live server and unable to Install/update the Plugins then Can you please try once deactivating the Theme from Porto >> Setup Wizard >> Activate and then after removing the browser cache again activate the Theme with the same Purchase code and then try to Install/Activate/Update the plugins hope you will not find an issue.

You can easily Install and Activate those and all Plugins from Porto >> Setup Wizard >> Install Plugins.

But remember that you are able to Install and Activate the Plugins after activating the Theme License code.

Hope your issue will solve if not then please contact us through our support system with your site WP Admin Login details so we will solve your issue.

Thanks.



Hello,
The users can´t register on my website.
The following warning appears in the registration area:
Error: Passwords do not match.
I attach capture
https://prnt.sc/ktjsda
Thanks for you support.

Hi,

Please download the files from this link: https://www.dropbox.com/s/dutxkq415avu3gm/woocommerce.php?dl=0
and upload/replace it to wp-content/themes/porto/inc/functions/woocommerce.php and check your site after removing the browser cache.

Hope your issue will solve if not then please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.

Thanks.



Perfect, now it’s working!
Thanks :)

Sound’s Great! :)

hi , is there a way to use the home left menu – (mega menu in shop demo 1 ) in other home demo ( like shop demo 2 ) which does’t have sub menu items ?

  • PS. : i don’t want to use it as side bar widget , i just want to use it in page content or visual composer as the wp menu in visual composer look ugly and porto floating menu container does’t support sub menu items

Hi,

There is only one way as you want, you can make the sidebar menu using WP bakery elements, named Porto Block Links and Porto Link Items in it as showing in this screenshot: https://pasteboard.co/HDzkvFh.png

Thanks.



i got this already , the problem is it doesn’t support sub menu items …

Hi,

Yes it does not supports the sub menu items.

Thanks.

Why is my main slider always auto-height with my sidebar navigation?

http://prntscr.com/ktf69s

Hi,

The particular slider you are referring to is made using WP Bakery Elements Porto Carousel and Porto Interactive banner in it, and it will always auto height with sidebar navigation because we have added a Custom CSS code for that in page Custom CSS option, so edit your page scroll below at very bottom you will find Custom CSS for that.

Thanks.



Where the item Font Control disappeared. How now to add a custom font? Theme Version: 4.7

Hi,

I have just tested the latest version again and finds you are right, we updated redux framework version from 4.6.2 and that option is disappeared, i already forwarded this to our development department for fixing it and soon you will find that option back so sorry for the inconvenience and please be patience.

Thanks for your understanding.

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